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Inside the Real-World Santa’s Workshop that is PersonalizationMall.com

Retail TouchPoints

(Photo courtesy PersonalizationMall) This holiday season, PersonalizationMall workers will produce upwards of 2 million ornaments alongside countless other pieces of personalized holiday décor and gifts galore. It truly is a real-world Santa’s Workshop, although it didn’t reach its current scale overnight. Ornaments being personalized.

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1-800-FLOWERS.COM Launches Multi-Brand Corporate Gifting Site

Retail TouchPoints

1-800-FLOWERS.COM has launched a site for corporate gifting that enables business customers to access offerings from across its brands, including Harry & David , Cheryl’s Cookies , The Popcorn Factory and Wolferman’s Bakery.

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1-800-FLOWERS.com Simplifies Holiday Gift-Giving for the Age of Remote Work

Retail TouchPoints

1-800-FLOWERS.com has expanded its corporate gifting capabilities to make it easier for companies to connect with and celebrate employees or clients even as many offices remain closed. Recipients digitally “unwrap” and preview their gifts, then choose the delivery date and address — and in some cases can even swap for another item.

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Lowe’s Launches New Loyalty Program for DIYers

Retail TouchPoints

Benefits they want, like free gifts and kids’ workshops, are small ways we can thank our customers for choosing Lowe’s — all while saving them money along the way.” These customers are trying to make the most of their homes while also looking for experiences for their families. Image courtesy Lowe’s

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Becoming a Part of Our Customers’ Relationships

Retail TouchPoints

Going Beyond the Gift Many often ask us how we achieved creating such robust relationships and communities? These include experiential programs where customers can learn and engage in everything from workshops to shared hobbies with others. The strategy has continued to grow with millions of interactions each month.

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Bowling Alley? Chuck E. Cheese? Nah, Let’s Have the Kid’s Party at Lowe’s

Retail TouchPoints

Building on its longstanding monthly kids’ workshops, the Build A Birthday parties will include DIY project kits for attendees to build wooden castles, race cars, custom wall shelves and other creations. To promote the new offering, the retailer is offering a $100 Lowe’s gift card to the first 50 parties booked.

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Retailers Focus Giving Tuesday Efforts on Feeding People, Pets

Retail TouchPoints

Baby and child gear retailer Munchkin , which already donates all the profits generated on Mondays to organizations supporting anti-racism and inclusive education via its Radiant Colors program, has extended its gifting time frame to include Giving Tuesday. This year the program supports Sesame Workshop , EmbraceRace and Roots ConnectED.

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