Retail TouchPoints

FEBRUARY 15, 2023

Neiman Marcus Group (NMG) has made a series of strategic changes to its operating model as it continues to advance its Revolutionize Luxury Experiences transformation strategy. Changes to the company’s executive leadership structure include: Bob Kupbens, Chief Product and Technology Officer , will transition out of the organization.

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Technology Operations Customer Experience Information 254

Retail TouchPoints

DECEMBER 20, 2023

Alibaba Group has given Eddie Wu, already Group CEO and head of the Alibaba Cloud unit, responsibility for its biggest revenue generator, the Taobao and Tmall Group (TTG). In March 2023 Alibaba restructured itself into six distinct businesses in a bid to drive agility and shareholder value.

eCommerce 147

eCommerce Technology Management Retail 147

Retail TouchPoints

SEPTEMBER 8, 2022

Walmart is expanding its presence in the medtail space through a 10-year partnership with healthcare and insurance provider UnitedHealth Group that will begin in January 2023. Walmart will incorporate UnitedHealth Group’s Optum program to provide analytics and support tools to clinicians.

Payment Services 237

Payment Services Technology Improvements Retail 237

Forrester eCommerce

JANUARY 24, 2023

These shifts, driven by the proliferation of data, include the rise of buying groups and the preference for self-guided, anonymous or pseudonymous buying journeys. As B2B marketing continues to evolve, addressing shifts in buyer behavior has become a top priority for marketing leaders.

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Technology Marketing B2B Customer 338

Retail TouchPoints

DECEMBER 13, 2023

DTC brands Gilt Groupe , Stitch Fix and Casper have teamed up to create a new feed-based, discovery-driven shopping app called Yaysay that is designed to elevate and gamify off-price shopping online.

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Fashion Mobile Games Supplies 235

Retail TouchPoints

MARCH 18, 2022

Neiman Marcus Group has appointed former Guess? Anderson’s appointment comes at a pivotal time for the company as it continues to invest in digital first initiatives as well as stores, data, technology and supply chain. executive Katie Anderson as EVP and CFO, reporting directly to CEO Geoffroy van Raemdonck. ”

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Banking Supplies Technology Management 274

Retail TouchPoints

JULY 19, 2022

Seeking information via the legal system, Amazon has filed a lawsuit against the administrators of more than 10,000 Facebook groups that try to orchestrate fake reviews in exchange for money or free products. the UK, Germany, France, Italy, Spain and Japan.

Social Media 245

Social Media Merchant Services Gifts eCommerce 245

Retail TouchPoints

JANUARY 9, 2023

Chinese billionaire Jack Ma will no longer control Ant Group , the fintech firm he founded, after the company reorganized its shareholding structure in order to “align the voting interests of shareholders with their economic interests,” according to a company statement. The adjustment will not affect the day-to-day operations of Ant Group.

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Payment Services Financial Services Banking Technology 182

Retail TouchPoints

DECEMBER 16, 2022

Warner Music Group (WMG) will partner with and invest in digital fashion retailer DressX , gaining a platform for select WMG artists to design their own virtual fashion lines. With its leadership in wearables and sustainability, DressX is exactly the type of partner we need sprinting alongside us as we build for the future.”.

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Fashion Clothing Definition Consumer 265

TalkingRetail

JUNE 15, 2021

Henderson Group, which owns the Spar, Eurospar, and Vivo grocery brands in Northern Ireland, has formed a partnership with store operations platform Applied Data Corporation (ADC). This story continues at Henderson Group introduces technology to support Natasha’s Law regulations. The new allergen law requires that.

Technology 110

Technology Operations Retail 110

Retail TouchPoints

OCTOBER 18, 2021

“The goal has been to be able to create one 3D model that works everywhere — for manufacturing, on your own ecommerce site and for marketplaces you sell on,” said Ashley Crowder, CEO of VNTANA and a member of the Khronos Group , a consortium of more than 150 companies developing standards for 3D images and XR (Extended Reality) applications.

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Shipping Costs Apparel Travel Shipping Products 256

Retail TouchPoints

FEBRUARY 13, 2023

However, a far more effective way to detect fraud is to go beyond individual account behavior and widen the net with an examination of relationships among groups of entities over time, often while combining information from third-party sources. Fortunately, newer technologies like graph databases and machine learning do that.

Merchant Services 254

Merchant Services Payment Services Technology eCommerce 254

Retail TouchPoints

NOVEMBER 30, 2021

In the first usage of Amazon ’s Just Walk Out (JWO) technology by a non-Amazon international retailer, Sainsbury’s has deployed the cashierless solution in its Holborn Circus convenience store. Sainsbury’s, one of the UK’s largest supermarket chains, had piloted a cashierless customer experience at this store using its own technology in 2019.

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Technology Payment Services Customer Experience Blog 260

Retail TouchPoints

JANUARY 21, 2022

Amanda Martin has been named SVP, Chief Supply Chain Officer and Vijay Karthik has been named SVP, Chief Technology Officer. He will report to Bob Kupbens, Chief Product and Technology Officer. Neiman Marcus has promoted two new C-level executives to support its Revolutionizing Luxury Experiences growth roadmap.

Supplies 221

Supplies Technology Omnichannel Fashion 221

Retail TouchPoints

OCTOBER 27, 2022

The technology aims to enable frictionless checkout, real-time inventory tracking and other technologies. “By Existing investors joining the round included Hetz Ventures, Red Dot Capital Partners, Vertex Ventures, Viola and supermarket giant REWE Group , one of the world’s leading retailers.

Technology 257

Technology Management eCommerce Retail 257

Forrester eCommerce

JULY 8, 2021

Channel partners know that to be successful, they need to carve out a niche — whether that be by line of business, by industry (and, increasingly, by subindustry), by size of customer, geographically, technologically, and by business model. These six vectors are not mutually exclusive, […].

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Social Media Channel Technology Customer 534

TalkingRetail

SEPTEMBER 8, 2020

Henderson Technology has marked 10 years of its EDGEPoS till system by completing its 600th installation in Maxol Glenabbey, after securing a contract for 17 company-owned sites in Northern Ireland.

Technology 78

Technology 78

Retail TouchPoints

MAY 12, 2023

On May 11 the parent company of Facebook , Instagram and WhatsApp unveiled several new generative AI applications for its platform that it is currently trialing with a small group of advertisers. The company is still very much focused on this tech though , according to Nicola Mendelson, VP of the Global Business Group at Meta.

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365 Retail

JANUARY 25, 2024

N Brown Group plc has announced the appointment of Natalie Rogers as their new Chief People Officer. Set to commence her role on February 1, 2024, Rogers will be joining the company’s Executive Board, reporting directly to N Brown’s Group CEO, Steve Johnson.

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Financial Services Events Operations Technology 109

365 Retail

MAY 8, 2024

Frasers Group is embarking on a transformative journey to overhaul its digital landscape, focusing on enhancing operational efficiency and the ecommerce experience for customers. This initiative marks a pioneering investment for the Group as it aims to fuel further growth.

Customer Experience 62

Customer Experience Customer Arts Customer Data 62

365 Retail

JULY 5, 2022

The Very Group, operator of multicategory digital retailers Very and Littlewoods, has appointed former president and CEO of Walmart Japan Lionel Desclée as group CEO. Current group CEO Henry Birch will step down on 24 September 2022 after four and a half years in the role. The Very Group appoints Lionel Desclée as group CEO.

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Payment Services Payments Operations Omnichannel 120

Retail TouchPoints

NOVEMBER 17, 2021

Beauty brand Charlotte Tilbury has become the first retailer to debut the new Shop with Friends ecommerce functionality from Obsess , which allows groups of consumers to visit Charlotte Tilbury’s virtual Beauty Gifting Wonderland shop together in real time. “My

eCommerce 232

eCommerce eCommerce Platforms Gifts Games 232

Retail TouchPoints

APRIL 25, 2023

The furniture and home goods space is another sector of the market that’s seeing increased applications of this technology. 3D and AR technology also opens new opportunities for brands to enter the world of digital and NFT collections. New digital opportunities.

Technology 242

Technology eCommerce Shipping Costs Games 242

RIS News

NOVEMBER 29, 2023

Fossil Group is implementing new mobile point-of-sale technology across its Fossil, Fossil Outlet, and Watch Station stores. Once complete, the technology will be live in hundreds of Fossil locations across 19 countries.

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Mobile POS Omnichannel Point of Sale 96

Retail TouchPoints

JUNE 14, 2023

Technology Can Make Good Experiences Great As it is in many areas of retail, technology is playing a greater role in the overall experience offered by open-air centers. Technology Can Make Good Experiences Great As it is in many areas of retail, technology is playing a greater role in the overall experience offered by open-air centers.

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Events Technology Outdoor Retail 234

Retail TouchPoints

APRIL 9, 2021

is one of the most significant retail technology upgrades. technology aids the ability to repopulate these emptied pipelines and supply chains. By taking advantage of item-level RFID technology and its drastic improvement in inventory accuracy for BOPIS 2.0, The transition from BOPIS 1.0 However, BOPIS 2.0 Conclusion.

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Technology Retail Supplies Sporting Goods 305

Retail TouchPoints

APRIL 22, 2024

Ingka Group , parent company of Ikea Retail , has set ambitious targets for boosting the AI literacy of its organization, including AI training for approximately 3,000 employees and 500 executives. Our vision is clear.

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Games Technology Presentation Retail 246

Kissmetrics

SEPTEMBER 13, 2021

Are you one of those people whose eyes glaze over every time they read about crafting the perfect marketing campaign or embracing technologies? Lo and Behold, Reveries of the Connected World” is a documentary detailing how we became so dependent on technology. iHuman” is a technology documentary covering the impact of AI.

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Social Media Technology Marketing Arts 287

Retail TouchPoints

JULY 1, 2021

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly in technologies that will elevate its integrated luxury retail strategy across all channels. How will this long-term investment support the company’s integrated luxury retail strategy?

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Omnichannel Technology Channel Department Stores 262

Forrester eCommerce

MAY 23, 2023

It’s time again for Forrester’s annual awards: the Technology Strategy Impact Awards and the Enterprise Architecture Awards. As the research director for Forrester’s enterprise architecture (EA) coverage, I am now leading the EA Awards.

Technology 195

Technology Customer 195

ESW

NOVEMBER 16, 2023

Specialization enables ESW to expand its reach in unlocking global direct-to-consumer ecommerce growth for merchants New York, NY—November 16, 2023—ESW, a global direct-to-consumer (DTC) ecommerce company, today announced it is now a Gold Partner in Adobe’s Technology Partner Program.

Merchant Services 88

Merchant Services Technology Payment Services Payments 88

Retail TouchPoints

DECEMBER 3, 2020

Walgreens has launched its own advertising offering, dubbed Walgreens Advertising Group (wag). The technology and Walgreens’ customer relationships can connect audiences to advertising platforms, enabling wag to deliver shopper reach across the digital ecosystem.

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Channel Technology Customer Experience Consumer 149

Retail TouchPoints

AUGUST 19, 2022

That is why Leslie Hand, Group Vice President of IDC Retail and Financial Insights believes that we, as consumers, go through all of our buying decisions asking a series of questions, including: Does this company have the product I want? RTP: The recession isn’t impacting retail budgets for technology, which is great.

Technology 250

Technology Shipping Costs Omnichannel Mobile 250

RIS News

DECEMBER 8, 2023

Parent company EnsembleIQ has established a new EIQ Institute group to enhance delivery of high-quality, trusted business intelligence and membership offerings to the retail marketing and technology community.

Technology 59

Technology Marketing Retail 59

ESW

DECEMBER 4, 2023

ESW acquired Scalefast in June 2022, and the combined organization offers brands and retailers a complete portfolio of technology and services that cost-effectively support any stage of a company’s development. ESW is an Asendia Group company, a joint venture between La Poste and Swiss Post.

Merchant Services 88

Merchant Services Payment Services Technology Shipping Costs 88

Retail TouchPoints

JANUARY 2, 2024

Ikea Retail (Ingka Group) has seen “game-changing” results since employing artificial intelligence-powered demand sensing technology. AI has been a game-changer for us, making our routine tasks easier with the use smart models,” explained Parag Parekh, Global Chief Digital Office (CDO) for Ikea Retail (Ingka Group) in a statement.

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Improvements Games Technology Article 237

Retail TouchPoints

JULY 16, 2021

The NYC-based women’s denim brand has experienced 200% growth in sales over the past year, according to Tanya Zrebiec, VP of Strategy and Innovation at A3 Apparel Group, parent of 1822 Denim. Take 1822 Denim as an example. Zrebiec attributes this success to the company’s focus on “ redefining how the customer shops for denim online.”.

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Technology Apparel Mobile Customer Experience 264