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Top Omnichannel Survey Takeaways: RTP Editors Weigh In

RTP blog

The term “omnichannel” gets thrown around a lot — some might say too much — by retailers and industry observers. The seventh annual Retail TouchPoints Omnichannel Survey shows where retailers are succeeding in connecting with the consumer, as well as where they need to improve. Did anything from the survey catch your eye?

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What Drives Store Ops Success? RTP Editors Weigh In

RTP blog

This sixth annual Retail TouchPoints Store Operations Survey examines the top challenges omnichannel retailers face in shoring up their brick-and-mortar locations, and reveals the strategies and technology solutions they are using to meet those challenges. Remember the old saying: You can’t manage what you don’t measure.

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RTP Editors Preview Retail TouchPoints Live! @ RetailX

RTP blog

The event includes three content tracks focusing on the next gen store , omnichannel optimization and digital transformation , and is designed to create a forum addressing the convergence of physical and digital shopping experiences. The RTP editors share which sessions they’re most looking forward to at Retail TouchPoints Live!

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CCS17 Webinars: Editors Pick Their Hot Topics

RTP blog

Debbie Hauss, Editor in Chief: Apparently Millennials fear credit and debt. Adam Blair, Executive Editor: Artificial intelligence is the latest buzzword in retail, but in this case there’s data behind the hype. The survey reveals that 87% of retailers that have implemented omnichannel strategies have achieved good to significant ROI.

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Omnichannel Convenience Vs. Unique Experience: How Can Retailers Find The Right Balance?

RTP blog

A recent consumer survey from JDA revealed that consumers don’t expect special or unique experiences when shopping in stores. Adam Blair, Executive Editor: The apparent contradiction here — between the hunger for experiential retail and the desire for convenience — doesn’t seem to me to be a contradiction at all.

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Solving the Shopping Mall ‘Identity Crisis’ with Community Data and Careful Curation

Retail TouchPoints

In fact, more than 40% of adults reported visiting a mall within a two -week period in August, up from 35% at the beginning of June and 30% in the beginning of April, according to Coresight Research’s ongoing survey of 1,600 consumers. That’s all a given.

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How to Build Ecommerce Experiences for the Metaverse

Retail TouchPoints

If it’s not omnichannel, it’s not good enough for them anymore. In a survey from Perkins Coie LLP and the XR Association , nearly nine in 10 respondents said that by the year 2025, immersive technologies — including augmented reality, virtual reality, and mixed reality — will be as ubiquitous as mobile devices. . Get Started Today.

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