Retail TouchPoints

APRIL 16, 2024

supermarket with cashier-free checkout technology powered by computer vision. ALDIgo, using technology from Grabango , tracks which items shoppers put in their carts; customers can then pay with a credit or debit card or the Grabango app at cashierless pay stations or they can use traditional manned lanes.

Technology 130

Technology Consumer Retail Point of Sale 130

Retail TouchPoints

MAY 17, 2024

The long and short of it is this: No one is really a big fan of self-checkout kiosks , but they’re not going anywhere anytime soon; and fully autonomous stores , like Amazon ’s Just Walk Out, are a tad ahead of their time with success relegated primarily to smaller, targeted environments like arenas and hospitals.

Shopping Carts 179

Shopping Carts Definition Technology Travel 179

Retail TouchPoints

FEBRUARY 21, 2023

In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. Retailers that understand the customer journey and adopt innovative strategies are looking at ways to turn their brick-and-mortar stores into experience centers. Most stores today have wired connectivity.

Sporting Goods 221

Sporting Goods Payment Services Retail Supplies 221

Retail TouchPoints

JUNE 28, 2023

As a result, store design teams are thinking more critically, and intentionally, about their new physical experiences — especially if technology plays a supporting role. Do retailers have interest in technologies that garner a lot of attention and PR?

Technology 235

Technology Consumer Mobile Operations 235

Retail TouchPoints

NOVEMBER 3, 2021

As it did with many other aspects of retail, COVID-19 gave a major boost to touchless technology applications — and enthusiasm for these solutions will continue even after the pandemic has waned, according to Greg Buzek, Founder and President of IHL Group.

Payment Services 326

Payment Services Shipping Costs Electronics Fulfillment 326

Retail TouchPoints

OCTOBER 19, 2023

For retailers relying on critical IT systems to support both in-store and ecommerce sales, outages from significant weather events can have a big impact on business. Regardless of whether one operates as a standalone store or as part of a larger retail chain, it’s likely that there isn’t any on-site IT staff.

Events 201

Events Retail Telecommunications Point of Sale 201

Retail TouchPoints

JULY 12, 2023

Brands and retailers frequently partner with design strategy firms and tech integrators to bring new store concepts to life. For Purple’s Senior Director of Retail Environments, Cindy Speters, it means “being honest, almost to the point of pain.” For example, the store experience does not have a traditional point of sale.

Technology 199

Technology Consumer Omnichannel Point of Sale 199

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Retail TouchPoints asked experts across the store design, experience and technology realms to share the trends they believe will drive brick-and-mortar innovation.

Sporting Goods 260

Sporting Goods Technology Omnichannel Operations 260

365 Retail

JUNE 20, 2022

Digital is a key element in bringing this story together, which means for retailers, displays form an integral part of their store strategy. From high bright screens to 37” stretch displays, creating impactful first impressions are crucial for retailers as stores are opening up again.

Customer 52

Customer Retail Demo Technology 52

Retail TouchPoints

JULY 14, 2023

Retailers are adapting their store environments to meet consumers’ heightened demand for ease and convenience. Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year.

POS 195

POS Mobile Payment Services Technology 195

Retail TouchPoints

JANUARY 26, 2022

For those not familiar, it’s an enormous structure, and like most auto-centric suburban shopping centers, it’s surrounded by acres of parking spaces. It’s also an outgrowth of the fact that many malls already had large spaces sitting empty because the traditional anchor stores had left.

Outdoor 287

Outdoor Events Technology Customer Experience 287

Retail TouchPoints

FEBRUARY 27, 2024

This includes implementing robust security protocols, regular system audits, employee training and investing in advanced cybersecurity technologies. In the store environment, retailers need to evaluate the physical security of POS terminals and self-scanning technology.

Payment Services 235

Payment Services Retail POS Operations 235

Retail TouchPoints

JUNE 7, 2021

This vast migration of consumers from brick-and-mortar stores to the digital marketplace began at least as early as Amazon opening its doors. Retail workers traditionally occupied point-of-sale positions or customer services positions, but now they are central to the success of complex and sophisticated supply chain operations. .

Supplies 264

Supplies Retail Fulfillment Point of Sale 264

Retail TouchPoints

MAY 27, 2022

H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in the U.S., The first store to pilot the new suite of solutions is the Beverly Hills, Calif., On the store floor, other types of smart mirrors are available for virtual try-on and styling.

Payment Services 268

Payment Services Fashion Recommendation Customer Experience 268

Retail TouchPoints

JUNE 15, 2022

The chatter of the store “being dead” is evolving from belief that the physical store is fading amid the shift to digital, to seeing that it’s the role of the store that is changing — and a vital one at that. Still, many retailers are opening fewer and often smaller stores with increasing expectations for top-notch experiences.

Payment Services 247

Payment Services Books Live Chat Fashion 247

iVend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. This increase in uptake is due to the fact that mobile POS retail technology plays not just one, but many roles in a retail business, helping to grow sales and drive operational efficiencies.

POS 52

POS Electronics Payment Services Point of Sale 52

Retail TouchPoints

FEBRUARY 15, 2021

Even the best business plans expect some bumps along the road: financial insecurity among consumers, supply chain complications, a shortage of labor or reduced in-store traffic. Demand for brick-and-mortar space was last on the list, and CBRE expects a 50% decrease in demand for store spaces. A Look at the Market.

Retail 263

Retail Leisure Fulfillment Operations 263

iVend

MARCH 20, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. This increase in uptake is due to the fact that mobile POS retail technology plays not just one, but many roles in a retail business, helping to grow sales and drive operational efficiencies.

POS 52

POS Mobile Payment Services Point of Sale 52

iVend

APRIL 20, 2023

The point of sale is the engine room of every store, where the transactional business of retail takes place. It’s also often the only point at which there is any direct engagement with the shopper. But it doesn’t have to be this way. iVend Mobile POS iVend helps retailers to reap the benefits of mobile POS.

POS 98

POS Mobile Point of Sale Payment Services 98

Retail TouchPoints

OCTOBER 19, 2022

Beyond Yoga has opened its first brick-and-mortar store in Los Angeles, where the retailer’s story began in 2005. In developing a strategy for its physical location, Beyond Yoga focused on allowing its popular textiles to shine through via educational signage, thoughtful product displays, comfortable spaces and artistic installations.

Books 147

Books Shopify Technology Point of Sale 147

Retail TouchPoints

FEBRUARY 7, 2023

We expect RMNs to expand beyond grocery into apparel and specialty and convenience stores. It seems retailers are finally upgrading their marketing technology stacks with this technology. This is the first step toward a reimagining of the physical store.

Retail 236

Retail POS Apparel Department Stores 236

Retail TouchPoints

NOVEMBER 2, 2020

The convenience store experience just got more convenient at Chartw ells , a division of Compass Group that operates thousands of stores on college and corporate campuses. The retailer recently debuted its first store to be retrofitted with checkout-free technology at the University of Houston campus.

Payment Services 229

Payment Services Mobile Operations Technology 229

Retail TouchPoints

JUNE 15, 2022

That is why Interstore | Schweitzer , which believes brick-and-mortar is the linchpin of the omnichannel customer experience, analyzed food stores all over the world, coming up with a list of 50 stores they believe every serious retailer (and food lover) should visit. Space and Atmosphere. Expertise and Craftsmanship. “We

Omnichannel 213

Omnichannel Customer Experience Department Stores Consumer 213

Retail TouchPoints

MAY 23, 2022

The next step for the 112-year-old floral and gift brand is offering its partner florists updated features within its new MercuryOnline (MOL) platform, powered by Shopify , which FTD CTO Matt Powell describes as “ how digital commerce interfaces with store operations.”. Applying New-School Technology to Old-School Customer Service.

Payment Services 233

Payment Services Small Business Retail Shopify Gifts 233

Retail TouchPoints

SEPTEMBER 28, 2021

Back in the heyday of the shopping mall, retailers attracted and retained customers with their in-store experience. According to Coveo’s Relevance Report , 90% of consumers expect online shopping experiences to be equal to or better than an in-store, analog experience. It’s true that a better alternative is only a website tab away.

eCommerce 241

eCommerce B2C Jewelry Outdoor 241

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. Increasingly, consumers want to browse and buy with the ease of click, or find products faster using in-store location technologies.

Payment Services 183

Payment Services Payments Retail Social Media 183

365 Retail

APRIL 26, 2023

Now more than ever, the retail space is increasingly competitive as online shopping and franchises fill the market. Notably, digital solutions are no longer just for the major retailers as we’re seeing more and more smaller businesses beginning to embrace digital technology within their business model.

Marketing 62

Marketing Retail Technology Point of Sale 62

365 Retail

APRIL 2, 2024

The growing importance of private label brands in distinguishing a store is undeniable. Effective marketing of these brands is crucial for boosting sales and building customer loyalty. Tokinomo has seen firsthand that innovative promotional strategies can greatly increase sales and create unmatched customer loyalty.

Point of Sale 40

Point of Sale Customer Loyalty Technology Arts 40

Ecommerce Platforms

FEBRUARY 9, 2023

Shopify POS Go is a mobile point of sale device for running your entire back office from one small module. Obviously, Shopify POS Go only makes sense for sellers who plan to process transactions face-to-face, but it’s obviously a wonderful opportunity for those with only an online store to expand into new business options.

POS 104

POS Shopify Merchant Services Channel 104

Retail TouchPoints

NOVEMBER 11, 2021

Want the latest thinking on how brick-and-mortar stores can be reconfigured for a post-pandemic environment? Reimagining and reconfiguring the physical store. Many DTC brands are leveraging physical retail and experiential spaces to fuel their growth. Curious about how consumer attitudes and behaviors are evolving?

Merchant Services 282

Merchant Services Cryptocurrencies Payments Payment Services 282

Korona

JANUARY 16, 2023

Many customers will shop at convenience stores without ever remotely thinking about how much goes into operating them. C-stores have a ton of inventory, tough margins , and often long hours of operation. Luckily, nearly all of the software functionality that you need as a c-store owner can be run right out of your point of sale system.

Point of Sale 52

Point of Sale POS Retail Management 52

Ecommerce Platforms

SEPTEMBER 1, 2022

Finding a Point of Sale system that’s both affordable and feature rich is a crucial task. A Point of Sale system, or POS, is the solution you use to process payments, manage business functionality, and even track insights in a brick-and-mortar environment. Consider investing in ecommerce.

POS 197

POS Payment Services lightspeed Payments 197

Retail TouchPoints

JULY 27, 2020

Social distancing” had already become a fact of life for many in our technology-infused societies long before it became an obligation under the effects of COVID-19. Nowadays, the experience of browsing virtual re-creations of physical stores couldn’t be more important for consumers. Personalization—This Time It’s Personable.

Payment Services 171

Payment Services eCommerce Small Business Retail Retail 171

Retail TouchPoints

AUGUST 31, 2022

Because shelf space is a finite commodity, location data is a key way for these companies to maintain a competitive advantage by best allocating resources. From the point-of-sale to stock information, the retail industry is brimming with data. Yet these data points are only part of the story.

Small Business Retail 255

Small Business Retail Information Point of Sale Consumer 255

Wiser

SEPTEMBER 12, 2022

You might have the best products or prices on the market, but if your stores are bland or the products are poorly displayed, people will look elsewhere. Visual merchandising is the practice of designing and displaying merchandise in a retail setting with the goal of engaging shoppers and boosting sales. What is Visual Merchandising?

Multi-channel 148

Multi-channel Electronics Point of Sale Presentation 148

Ecommerce Platforms

MARCH 24, 2022

For companies on the move, Square for restaurants POS offers a mobile, flexible, and easy-to-use environment for point of sale transactions. You can even set up things like rewards cards and loyalty points to keep people coming back to your store. Try Square POS. Square POS Review. Go to the top. Further reading ??.

POS 104

POS lightspeed Payment Services Shopify 104

Retail TouchPoints

NOVEMBER 10, 2023

Top Retail Media Networks Top Retail Media Service Providers Types of Retail Media Onsite vs Off-site Retail Media The New Arena: In-Store Retail Media This page was last updated on Nov. Building an advertising business is a significant investment that requires time, talent and technology expertise. 10, 2023 What is retail media?

Retail 257

Retail Social Media Multi-channel Channel 257