Retail TouchPoints

JANUARY 3, 2024

This inconvenience can turn the simple task of returning a product into a burdensome chore, detracting from the overall shopping experience. Additionally, leveraging technology and data analytics can create a more intuitive and efficient process. This is where innovative solutions like doorstep returns come into play.

Retail 263

Retail Shipping Costs Improvements Customer Experience 263

Retail TouchPoints

MARCH 15, 2024

Identifying the performance and optimization opportunities for all these elements requires digital shelf analytics (DSA) to cover a variety of data points. Many companies can track their own digital shelf data, allowing them to align products across platforms, perform A/B testing and improve inventory management.

Telecommunications 236

Telecommunications eCommerce Platforms Games eCommerce 236

Kissmetrics

APRIL 9, 2021

What is an insight? LinkedIn Insights gives you the ability to see information about who follows you, engages with your content, or may be of interest to you as a lead or new hire. What Are LinkedIn Insights? As marketers, we live and thrive with the data. That’s the goal of LinkedIn Insights.

Social Media 267

Social Media Banking eCommerce Books 267

Groove

FEBRUARY 9, 2024

Understanding user behavior by leveraging data-driven insights is your best way to gain a competitive edge over other players worldwide. It's a powerful tool to understand user behavior from visitors to your site and give you better insights into what they are doing and what factors are affecting their purchasing decisions.

Shopify 195

Shopify Events eCommerce Management 195

Forrester eCommerce

NOVEMBER 27, 2018

There is an imminent market need to understand what analytic vendors truly help healthcare organizations make sense of their growing data assets and turn them into customer level insights.

Customer 335

Customer Marketing 335

Wiser

MAY 1, 2024

Leveraging Wiser for Enhanced Visibility In response, the confectionery giant turned to an innovative solution, partnering with Wiser to utilize crowdsourcing for broad-range coverage and real-time data insights.

Retail 78

Retail Technology Consumer Other 78

Retail TouchPoints

OCTOBER 26, 2023

According to a Retail Insight survey of over 1,000 U.S. Retailers that have moved to a data-driven approach have improved their sales, operational efficiency and overall profitability. Once retailers have this data, the next obstacle to creating a view of product availability is accuracy.

Customer 225

Customer Operations Improvements Technology 225

Retail TouchPoints

AUGUST 5, 2020

Recently, the support of eye tracking by virtual reality (VR) headsets has made a new dimension accessible for data collection. VR gives us the ability to go beyond the surface and get deeper insights from 3D environments. Once objects are tagged, data is automatically recorded when participants interact or focus on them. .

Consumer 305

Consumer Shopping Carts Article Retail 305

Groove

NOVEMBER 17, 2020

Klaviyo has over 100 native integrations to help eCommerce businesses take advantage of important customer data, such as email, phone number, first and last order dates and more. This data can be used to segment customers and create personalized marketing campaigns catered to their unique needs. Data Science & Reporting.

BigCommerce 368

BigCommerce Social Media Customer Data Recommendation 368

365 Retail

MAY 15, 2024

Turning first-party data into useful insights is challenging. First-party data can help overcome these challenges. The Dos and Don’ts of First-Party Data Do: Collect first-party data across all of your brand’s touchpoints Every interaction you have with your customers is a chance to enhance your first-party data.

Retail 58

Retail Customer Data Social Media Management 58

Optimizely

DECEMBER 11, 2020

This, in turn, could unlock powerful growth opportunities for your business in the form of recurring, predictable revenue. This, in turn, could unlock powerful growth opportunities for your business in the form of recurring, predictable revenue. Subscription data from ReCharge is no different.

Subscription 370

Subscription Beauty and Health Payments eCommerce 370

Kissmetrics

DECEMBER 1, 2021

Data and analytics play considerable roles in marketing. From showing you trends to giving you insights into your target audience to helping you create effective campaigns, data is critical. This is why Google Data Studio is a program every marketer should try out. What Is Google Data Studio? Easy-to-use Dashboard.

Marketing 250

Marketing Social Media Presentation Information 250

Retail TouchPoints

JULY 4, 2022

Beginning July of 2023, UA properties will no longer process new data. More specifically, if you want access to year-over-year data on GA4, you’ll need to migrate your accounts by July 1, 2023. These include up to 15 billion events and can reveal insights not readily available in standard explorations. The good news?

eCommerce 254

eCommerce SEO Events Recommendation 254

Retail TouchPoints

MARCH 10, 2023

Data is at the center of the success and overall growth of almost every company in every industry. Data drives decision-making, so access to accurate and comprehensive information at the right time is critical. This tells them about people’s preferences, opinions, and actions.

Marketing 228

Marketing Customer Retention Consumer Information 228

Wiser

MAY 7, 2024

The primary obstacle was the lack of visibility at the point of sale and the absence of real-time data to guide adjustments during the promotional period. Enhanced ROI for Field Team: The strategic reduction in travel time and optimization of field actions significantly bolstered the ROI for the field team.

Management 78

Management Multi-channel Travel Point of Sale 78

Retail TouchPoints

JUNE 6, 2023

Here are four back-of-the-office challenges that can be turned into opportunities for achieving greater recommerce profitability. The brand’s program lets customers turn in their worn jeans and jackets for gift cards or credit toward a future purchase via its Levi’s Secondhand online channel or its roughly 260 U.S.

Shipping Costs 254

Shipping Costs Clothing Merchant Services Shipping 254

Retail TouchPoints

JUNE 13, 2023

Most importantly, they are supporting the business as it aims to evolve to a “more unified and data-driven approach to retail.” As the CIO, I see two major challenges that we need to address and transform into opportunities: Harnessing and leveraging data: One of the most pressing challenges is the effective use of data.

Supplies 228

Supplies Customer Experience Technology Omnichannel 228

Kissmetrics

OCTOBER 4, 2020

In our modern digitally enhanced world, data and information underpin all of our activities. But are you making your data work for you, or is it something that you are yet to take full advantage of? For many business owners and marketers, analyzing and deploying data can be an intimidating prospect.

Technology 283

Technology PPC Channel Marketing 283

Retail TouchPoints

JANUARY 28, 2022

One silver lining though all of this has been the emergence of zero-party data in retail’s marketing arsenal. With recent missteps by social media giants like Facebook, consumers have become increasingly aware of how their personal data is collected and used. So how should retailers use zero-party data? Getting to Less Guessing.

Gifts 252

Gifts Shipping Costs Social Media Outdoor 252

Wiser

DECEMBER 11, 2023

Crowdsourcing is an innovative approach to auditing that enables real-time, granular insights by using retail audit software and leveraging a network of mystery shoppers who collect data from various locations. Essentially, it turns everyday shoppers into secret shoppers who inspect and review the stores.

Operations 148

Operations Games Customer Experience Information 148

Retail TouchPoints

AUGUST 10, 2021

In just a few short weeks, retailX will pack a wealth of data, insights and practical advice into two days of keynotes, educational sessions and in-person networking opportunities, as well as a vibrant exhibit floor. At Chicago’s McCormick Place, Aug. At Chicago’s McCormick Place, Aug. Focus on BIPOC and Female Execs and Innovators.

Events 264

Events Supplies Omnichannel Consumer 264

Retail TouchPoints

JUNE 27, 2023

Having just a few errors like this, where the data didn’t get applied correctly, can cause the entire list to be sent back so you have to start over — again. But too often, those critical players don’t have the information they need to make data-driven decisions when identifying an ideal merchandise mix with the right set of suppliers.

eCommerce 273

eCommerce Multi-channel Multichannel Channel 273

Retail TouchPoints

DECEMBER 22, 2022

Fortunately, with advancements in technology and data science, there is a better way. Merchants need data-informed pricing that maximizes margins and profits for each individual SKU. Actionable Market and Competitive Considerations. Striking this balance is delicate, to say the least.

Arts 261

Arts Retail Consumer Accessories 261

Retail TouchPoints

SEPTEMBER 8, 2023

As a result, they are now allowing retailers to make accurate and faster shipping promises, which in turn helps to drive conversion and improve the customer experience. Now, the time has come to think about flipping this on its head and using all of that rich data to make smarter decisions.

Shipping Costs 207

Shipping Costs Omnichannel Merchant Services Fulfillment 207

Retail TouchPoints

OCTOBER 27, 2022

They arrive and are quickly trained and put into action to begin to relieve the high holiday demand but, before you know it, a quarter of them have burned out and need to be replaced, and the cycle continues. Relying on accurate risk and injury data to inform those decisions is paramount.

Retail 303

Retail Technology Operations Fulfillment 303

Kissmetrics

JANUARY 25, 2021

The thing about data is it helps you make better business decisions. Everyone has questions when it comes to choosing data analysis software. Why are there so many data analytics tools? You have to arrange your data, explain it, present it properly, and then derive a conclusion from it. Which one is worth your money?

Social Media 274

Social Media Presentation Information Document 274

RepslyBlog

MARCH 6, 2024

In the era of data-driven decision-making, we understand the significant impact that organized data can have on your retail execution strategies. Yet, the pains associated with disorganized and out-of-sync data are all too familiar. With up to a dozen tools in play, managing retail execution becomes a complex endeavor.

Retail 52

Retail Operations Information Management 52

Kissmetrics

SEPTEMBER 25, 2017

A while ago we decided to gather data on how to attract visitors, move them down the marketing funnel and make sure they love using our tool. But before we get into the details, let’s go through what retention rate optimization is and how data can be helpful in improving it. Let’s get Ready to Monitor Data.

Customer 534

Customer Events Improvements Live Chat 534

Retail TouchPoints

MAY 10, 2021

A recent Greenbook Research Industry Trends Report revealed that empathy is now a KPI that brands are actively tracking, which in turn has led to a rise in “customer closeness” programs. It’s become incumbent on brands to understand where their customers stand in turn so their messaging aligns.

Customer 263

Customer Hobbies Consumer eCommerce Analytics 263

Retail TouchPoints

DECEMBER 28, 2022

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. Best suited for small-scale businesses, system automation is used for rapid, data-driven decision-making to manage basic processes efficiently, alongside quality inspection.

Management 270

Management Order Fulfillment Fulfillment Shipping Costs 270

Retail TouchPoints

MAY 5, 2022

During the COVID-19 pandemic, homebound consumers became digital-first natives as they turned to self-service channels to manage their lives and satisfy their shopping needs. Consumer expectations have taken a quantum leap as more and more customers turn to ecommerce in lieu of brick-and-mortar locations.

Retail 232

Retail Customer Experience Channel Technology 232

Retail TouchPoints

AUGUST 14, 2023

Turning Insights into Action The first step is to establish an internal task force comprised of technology, business, finance and operations representatives. This change is necessary to provide the real-time data that powers the robots and automation tools that are central to retailers’ inventory management.

Payment Services 206

Payment Services Operations Banking Technology 206

Omnisend

AUGUST 24, 2023

Reading Time: 7 minutes Many marketers believe that SMS analytics guarantees actionable insights. While raw data can help build a marketing strategy, more is needed to provide definitive insights. Digging into your SMS data will show you specific repeated patterns. And that compels them to take action.

Reference 78

Reference Information Definition Marketing 78

Retail TouchPoints

JULY 21, 2022

Data privacy has come into sharper focus over the past year thanks to new state legislation and federal privacy laws like the American Data Privacy and Protection Act (ADPPA). In fact, by the end of 2024, 75% of the world’s population will have personal data protected under modern privacy regulations , according to Gartner.

Marketing 275

Marketing Consumer Information Customer Retention 275

Retail TouchPoints

APRIL 3, 2024

Read on for actionable steps your company can take to implement a sound returns policy that will have U.S. This approach can transform a potentially negative experience into an opportunity for re-engagement and sales; and Analyze and adapt based on return reasons : Collect and analyze data on why customers are returning items.

Shipping Costs 188

Shipping Costs Shipping Labels Shipping Consumer 188

Retail TouchPoints

JULY 13, 2020

Retailers understand what they need for next-level personalization, but they are still struggling with speed of action and depth of data. This is in some ways understandable: retailers are gaining access to deeper shopper data that is coming from a growing number of sources, from location tracking to social media.

Marketing 192

Marketing Social Media Shopping Carts Information 192

Wiser

FEBRUARY 21, 2024

A recent customer panel hosted by Wiser Solutions revealed critical insights that demonstrate the agility and adaptability of brands. By leveraging data-driven insights and fostering a culture of innovation, these brands have been able to swiftly adapt and prioritize retail execution to stay ahead in the industry.

Technology 78

Technology Multi-channel Shopping Carts Presentation 78