Customers are Tired of Empty Shelves, and it’s Time for a Fix
Retail TouchPoints
OCTOBER 26, 2023
For customers, many aspects of a shopping trip impact whether they view it as a success. grocery shoppers, 78% of consumers have experienced out-of-stock products in-store over the last 12 months, and 68% have experienced the same issue online. A win-win for both the retailer and the customer. Three in 10 U.S.
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