BigCommerce

OCTOBER 26, 2017

According to eMarketer , the payment form of choice in China remains Alipay, though WeChat Pay, WeChat’s in-app payment method, has made astronomical gains since launching in 2013. When it comes to delivery, consumers prefer transparency into the delivery process more so than selecting the actual carrier. Delivery Choices. AliExpress.

Merchant Services 191

Merchant Services Payment Services Consumer eCommerce 191

Retail TouchPoints

JUNE 7, 2023

Today, it is possible to stimulate all consumer senses online. Sensory Enabling Technologies (SETs) enable consumers to feel textures, smell and even perceive the taste of a product. Key takeaways: SETs enable brands to craft exemplary customer experiences online by appealing to consumers’ multisensory perception. 74% of U.S.

Technology 256

Technology Retail Customer Experience Presentation 256

Retail TouchPoints

OCTOBER 21, 2022

taking place online, digital payment solutions like Venmo and PayPal (which has owned Venmo since 2013) are well positioned to capitalize on the opportunity. Leonhard: The interesting thing about PayPal and Venmo is that the overlap of our consumer bases is not one-to-one. And with 50% of global spending in the U.S.

Payments 294

Payments Merchant Services Payment Services PayPal 294

Retail TouchPoints

MARCH 15, 2022

If you spend any time at all on social media it’s hard to escape influencers, and there’s a good reason for that — they are incredibly compelling, both to consumers and advertisers. The actual content in these short-form videos also signals a shift in the kinds of marketing messaging that is hitting home with consumers. “

Marketing 255

Marketing Social Media Consumer Other 255

Kissmetrics

MAY 14, 2019

Let’s look at Google’s layout changes over the past few years… lucky for us, Orbit Media performed random Google searches in 2013, 2014, and 2015 and compared them to Google’s current layout for us. The big differences from 2013 versus 2019 are: The first organic listing is drastically pushed down. A whopping 2,343,362 million visits.

SEO 279

SEO Channel Omnichannel PPC 279

GetElastic

MARCH 18, 2019

consumers may be prone to think of pop-ups as those seasonal stores such Halloween City – the notion of them are becoming more mainstream among influential brands. Another brand to take on pop-ups was Kate Spade’s sister brand Saturday back in 2013. Pop-ups give way to another channel for a brand’s message. Although most U.S.

Social Media 152

Social Media Channel Blog Retail 152

Fabric

SEPTEMBER 12, 2023

Modern e-commerce is continually changing, spurred, in part, by shifting consumer trends. Before the ubiquity of mobile devices like smartphones and tablets, the success of e-commerce hinged on consumers’ access to personal computers. Changing consumer trends highlight the importance of omnichannel retail initiatives.

eCommerce 130

eCommerce Payment Services eCommerce Platforms Merchant Services 130

BigCommerce

DECEMBER 13, 2017

.” Alex thinks about Amazon as simply another sales channel for his business. But a 50% decrease in margins for a highly trafficked and high sales channel doesn’t cause a bit of concern for Alex and his team. That’s how to optimize sales channels. Selling direct and via third party channels has helped us broaden our reach.

Multi-channel 267

Multi-channel Channel Retail Download 267

Retail TouchPoints

APRIL 27, 2022

Take an increasingly eco-conscious consumer set, combine it with decades-high inflation and supply chain snarls tying up new inventory and you have the perfect recipe for the rise of resale. However, “about 75% of the sales of these items come through the direct brand channel,” said Richter. “We

Consumer 202

Consumer eCommerce Retail Apparel 202

Wiser

DECEMBER 29, 2021

We added some new topics to this blog, first published way back in 2013, on the perks of dynamic pricing and how you can implement this type of pricing strategy in your business. One reason why is showrooming—when consumers visit physical stores to see a product but use their smartphones to find the lowest price online.

Blog 147

Blog Consumer eCommerce Retail 147

RTP blog

AUGUST 29, 2017

As a Millennial consumer, I’ve been a fan of Glossier — founded by 32-year-old Emily Weiss — since its inception in 2014, and not just for its uber-cool makeup and skin care products. Crowdsourcing: The brand’s social media channels and web site also act as a form of R&D lab.

Social Media 150

Social Media Magazine Retail Consumer 150

Kissmetrics

APRIL 23, 2021

Here are some examples: allowing employees to talk about products and services publicly establishing a 1-to-1 communication channel asking for feedback not hiding criticism, and addressing it publicly. — Alex Goot (@alexgoot) March 13, 2013. — Elizabeth Windsor (parody) (@Queen_UK) March 14, 2013. confession.

Definition 362

Definition Management Social Media SEO 362

BigCommerce

MAY 18, 2017

In 2013, that’s exactly what happened to me and my brothers’ business, Dazadi. And losing a million of our own hard earned money in 2013 was one of our biggest. That brings us to 2013 –– when we lost a million dollars from our bottom line. Carefully Shifting a Profitable Model to Additional Channels. Meet Jason in Person.

BigCommerce 419

BigCommerce Shipping Costs Drop Ship Shopify 419

Ecommerce Platforms

APRIL 28, 2018

Ascend2, 2013). Econsultancy, 2013). Ascend2, 2013). Voice Search. 86% of consumers said they would like to receive promotional emails from companies they do business with at least monthly.(Statista,2016). 4 in 5 consumers use search engines to find local information. (IBM, 2011). on non-mobile devices.

eCommerce 187

eCommerce Live Chat B2B Social Media 187

Retail TouchPoints

OCTOBER 14, 2021

That is why establishing trust and building “forgivability” with consumers can protect a retailer’s brand long term — and its bottom line — should something go wrong. Consumers generally know that doing business in an electronic world comes with a certain amount of risk. Invest in more than just meeting the basic standards.

Retail 182

Retail BigCommerce Information Customer Data 182

Retail TouchPoints

OCTOBER 23, 2020

Several years ago, a handful of direct-to-consumer (DTC) brands expanded into the physical retail space. Today’s consumers are digital experts and gravitate toward online platforms where they can shop 24/7. DTC brands are vying for shoppers to become engaged consumers and ultimately brand advocates. An Emerging Retail Trend.

Retail 204

Retail Online Retail Consumer Fulfillment 204

Ecommerce Platforms

AUGUST 10, 2021

Her team at Google helps businesses transition online, grow, acquire new customers and channel partners for YouTube and Google ads. Before becoming a part of Google in 2012 Mary Ellen Coe was a partner with McKinsey and Company as the head of consumer marketing and sales in North America.

eCommerce 211

eCommerce Merchant Services BigCommerce Payment Services 211

Steve Dennis

MAY 14, 2020

Let’s be blunt: When Ares and the Canadian Pension Plan Investment Board acquired the company in 2013, they paid a stupidly high price and saddled the company with a crazy amount of debt. Said differently, they have more than held their own and the profitability of the channel is likely robust.

Department Stores 173

Department Stores eCommerce Multi-channel Books 173

BigCommerce

MAY 25, 2017

Our customer base is split 50/50 for homeowners (regular consumers) and businesses (B2B). Our customer base is split 50/50 for homeowners (regular consumers) and businesses (B2B). But it did happen between 2013 and 2015 –– when our business was growing 832%. The Business of B2B. Ford Motors. The list goes on.

B2B 419

B2B Books BigCommerce Article 419

ROI Revolution

DECEMBER 4, 2019

The last time this happened was in 2013, when Amazon infamously failed to deliver many packages nationwide by December 25. This fosters a brand-centric, all-in-one customer experience that doesn’t involve hopping between so many different channels – a dream for marketers struggling to accurately attribute sales.

Social Media 78

Social Media Shipping Costs Channel Fulfillment 78

GetElastic

DECEMBER 18, 2020

And though it may feel like we are slowly coming to the end of these unprecedented times, consumer buying behavior is forever changed, and will in turn, affect the success of many businesses for years to come. 52% of consumers say more than half of their purchases are influenced by convenience. billion in sales.

Merchant Services 148

Merchant Services Payment Services Payments Subscription 148

RetailMinded

NOVEMBER 13, 2022

Facing a Christmas that some economists predict could be ‘called off’ in the eyes of consumers, retailers are braced to do all they can to help shoppers spread the cost; and in turn, keeping profits stable and business afloat. It’s perhaps obvious, but it’s important nonetheless: multi-channel selling can lead to more sales.

Retail 87

Retail Multichannel Multi-channel eCommerce 87

Liveintent

AUGUST 19, 2021

In fact, Safari and Firefox deactivated third-party cookies on their browsers in 2013. CRM data is the first-party data your brand has collected from your customers across channels. And you can reach those audiences with personalized, relevant campaigns across channels to nurture audience relationships. What is CRM data?

Channel 127

Channel Information Events Recommendation 127

GetElastic

DECEMBER 21, 2021

The corporate bean counters that analyze spreadsheets will be pressing the business to push buyers down a more profitable path and likely begin question the value of ecommerce investments in favor of seeing recovery from more traditional channels. Returns/Exchanges.

Shipping Costs 140

Shipping Costs eCommerce Customer Multi-channel 140

PFS

FEBRUARY 25, 2020

We have seen a monumental shift away from brick-and-mortar towards eCommerce, as the Amazon Effect has driven a sharp change in consumer expectations. With recent technological advances, consumers have quickly become accustomed to a certain level of personalization in their commerce. A Shift in the Market.

eCommerce 52

eCommerce Payment Services Channel Payments 52

Retail TouchPoints

DECEMBER 7, 2020

It’s only since 2013 that Thanksgiving Day shopping started to become an event, and judging from the fact that it has only contributed 1.5% This shift by the consumer was intentional: they told us that they wanted to find less crowded stores to support better social distancing. Yes, retail almost lost all traffic from last year.

Shipping 182

Shipping Events Travel Gifts 182

Liveintent

MARCH 2, 2021

With MediaMath , LiveIntent helps marketers and agencies connect with customers and measure their digital advertising efforts across channels, browsers, and devices. Access to premium addressable media across channels. Increased revenue across channels. Respect consumer privacy choices across properties.

Channel 62

Channel Marketing Presentation Information 62

ROI Revolution

APRIL 12, 2022

Since then, digital search ad spending has increased significantly as brands try to reach the consumers who spend more time online. Search engines are the most common brand discovery channel, with 32% of internet users saying they find new brands or products this way. Ad spend stabilized again by March 2021 to 14% YoY growth.

Marketing 172

Marketing Social Media White Paper SEO 172

Wiser

OCTOBER 4, 2018

They’re seizing an opportunity to grow by going omni and bringing their once-online business models across channels. . According to PwC’s Global Consumer Insights Survey 2018, 44 percent of consumers polled buy products in-store , up from 42 percent in 2013. Retail remains a healthy mix of channels.

Multi-channel 74

Multi-channel Omnichannel Channel eCommerce 74

Wiser

JUNE 26, 2018

Many consumers and business owners are only choosing to see the 16 percent of brick and mortar retailers who are planning to decrease their locations within the year. The key to their success lies in the strategic use of omni-channel efforts to connect the customer directly with the company. There’s hope. Knowledge is power.

Retail 105

Retail Shipping Costs Social Media Omnichannel 105

lateshipment

SEPTEMBER 21, 2021

X — Coast (@CoastFashion) January 17, 2013. Repeatedly resolving these queries consumes all of your support team’s time and prevents them from doing their other tasks such as product-related queries. Reach out to customers via multiple channels. Not all delivery issues can be resolved.

Customer 130

Customer Shipping Costs Shipping Social Media 130

BigCommerce

OCTOBER 26, 2017

Bezos gave way to a plethora of technology advancements that have accelerated market disruption causing increases in consumer demand, competition, and emerging technologies. . 2013 – Beacons, RFID, Twitter Ads all launched. Cross-border commerce is the online selling of goods to consumers in different countries.

Shipping Costs 218

Shipping Costs Merchant Services Electronics Mobile 218

GetElastic

FEBRUARY 25, 2022

And even if they did find workarounds for their customizations, they were still time consuming, costly, and had the potential of breaking their eCommerce store, slowing down their website, and leaving customers with a bad experience. The number of channels you want to deploy across. ? The size of your business. ? The level of churn. ?

Payment Services 147

Payment Services Reference Presentation eCommerce 147

Omnisend

MAY 12, 2021

At that time, analysts predicted a rise in the number of online shoppers, but the unexpected and devastating global pandemic limited consumers’ purchasing channels. Headless commerce is a relatively new space, having first been coined in a 2013 Forrester paper. In 2019, more than 224 million Americans shopped online.

Payment Services 137

Payment Services Merchant Services Magento eCommerce Platforms 137

BigCommerce

OCTOBER 20, 2017

Integrate Your Systems for Multi-channel Selling. Like B2C, B2B businesses know the importance of offering a multi-channel experience to drive sales. But historically, that multi-channel experience for B2B buyers meant only having access to an online catalog. Now, B2B sellers are turning to consumer-based technology.

B2B 251

B2B eCommerce Payment Services Multi-channel 251

Steve Dennis

MARCH 13, 2017

While Neiman Marcus faces unique challenges owing to high leverage from its 2013 buyout and a botched systems implementation, they are also being hit by a general malaise affecting the sector. Affluent consumers continue to value experiences and services over things–and are allocating their spending accordingly. Shifts in spending.

Retail 76

Retail eCommerce Multi-channel Department Stores 76

OrderDynamics

OCTOBER 23, 2018

The article is “ The Power of Omni-channel ” in Direct Marketing Magazine. At the time, Forrester had just published “The State of the Canadian Online Retail – 2013.” At the time they called out that 29% of consumers could not order online from their desire retailer. This being the clearest part of omni-channel retail.

Management 50

Management Order Fulfillment Multi-channel Retail 50