Retail TouchPoints

MAY 9, 2022

The COVID-19 pandemic has undoubtedly accelerated shifts in consumer behavior and expectations, and not many have been as dramatic as the explosive rise of ecommerce. Perhaps one of the biggest pain points brands have struggled with in ecommerce over the past two years is meeting consumers’ increased demand for immediacy.

Consumer 278

Consumer Fulfillment Order Fulfillment Shipping 278

Retail TouchPoints

JANUARY 4, 2023

Ecommerce can sometimes lose the experience of in-person shopping and, with it a retailer’s ability to show off its products in ways that can set a store apart from its competition. Ecommerce sites can now highlight products in new and interactive ways that make the discovery process more fun for consumers.

eCommerce 270

eCommerce Omnichannel Comparison Shopping Recommendation 270

ChannelAdvisor

AUGUST 29, 2022

Quick commerce – also known as Q-commerce and on-demand delivery – is an e-commerce delivery process that aims to have purchased goods and services delivered within an hour or less. Quick commerce isn’t exactly new. A Closer Look at the Quick Commerce Landscape. Intermediate delivery services.

eCommerce 59

eCommerce Food and Beverages Fulfillment Consumer 59

Retail TouchPoints

JULY 22, 2021

When the economy is growing, consumers flock to stores. On the other hand, when a recession is imminent, consumers and their wallets generally stay put and are more conservative. This situation has forced retailers worldwide to adapt to a slew of new consumer demands while juggling a precarious supply chain. Cyber threats.

eCommerce 306

eCommerce Retail Payment Services Social Media 306

Kissmetrics

AUGUST 30, 2021

If you are still focused on millennials, it’s time to start paying attention to a new generation of consumers. Gen Z consumers are savvy buyers and can spot inauthentic advertising. percent of BNPL users by 2025: BNPL allows Gen Z access to greater flexibility (and little to no interest rates.) Research Gen Z Culture.

Consumer 351

Consumer PayPal Social Media Article 351

Retail TouchPoints

MARCH 24, 2021

consumers spent an estimated $14.9 billion by 2025, according to research from New Frontier Data and Square. As a result, CBD brands are getting innovative with their marketing tactics in order to engage new customers and educate consumers about an often misunderstood subset of the cannabis industry.

Consumer 317

Consumer Social Media Information Marketing 317

Ecommerce Platforms

JUNE 4, 2017

Cross border ecommerce is a phenomenon that has quietly gained huge momentum as customers purchase products from outside their borders. Conversational ecommerce is seen as a potential use case for customer service which involves the usage of technology to help with communication. What is cross border ecommerce.

eCommerce 159

eCommerce Merchant Services Payment Services Payments 159

Retail TouchPoints

SEPTEMBER 16, 2021

Suffice it to say that social commerce has arrived in America. However, one reason for this flurry of enhancements is that there’s still considerable friction in social commerce processes. Whether social commerce will play a crucial role in retail going forward is no longer a question. In 2010 , adults in the U.S. earning $26.97

Consumer 305

Consumer Social Media Retail Multi-channel 305

Retail TouchPoints

SEPTEMBER 21, 2022

Indeed, investment banking firm Jeffries predicts that the rapidly growing market will reach $80 billion by 2025. Instead, they’ll use sites and their own branded marketplaces or wallets to reach consumers. One of the hottest topics in marketing over the last 18 months has been non-fungible tokens, or NFTs.

Consumer 206

Consumer Marketing Games Social Media 206

Retail TouchPoints

MARCH 1, 2024

Best Buy will leverage its membership-based loyalty program to sharpen personalization efforts for its 2025 fiscal year, which began Jan. Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025. Best Buy also is continuing to seek out additional revenue streams beyond its stores and ecommerce business.

POS 272

POS Omnichannel Mobile Improvements 272

Retail TouchPoints

APRIL 5, 2021

Years of transformation transpired in just a few months with rapid shifts in both consumer behaviors and merchant expectations for e-commerce. And how will permanently altered consumer behaviors shape online payment preferences? It’s no surprise that the figures from 2020 reflect a massive boom for global ecommerce.

Merchant Services 201

Merchant Services Payment Services Payments eCommerce 201

Kissmetrics

OCTOBER 19, 2021

As an entrepreneur, the move towards e-commerce and digital transformation shouldn’t pass you by. According to RetailNext , recent Black Friday figures were down 48 percent, and this is a trend that’s likely to continue as more consumers turn to e-commerce. One deal-breaker for consumers is shipping costs.

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eCommerce Social Media Shipping Costs Shipping 295

Retail TouchPoints

APRIL 24, 2024

A full run of sizes is sprinkled throughout the store, so consumers can grab and step into their sizes without having to wait for an associate. Deere told Retail TouchPoints that the ultimate vision is to open 15 permanent locations by the end of 2025. In fact, the entire space is designed to be frictionless.

Fashion 147

Fashion Technology Retail Customer 147

Retail TouchPoints

FEBRUARY 16, 2024

ecommerce spending is estimated to reach $1.7 Additionally, global ecommerce spending could surpass $7 trillion as early as 2025. Consumers are only one click away from retailers at all times. These advancements are essential, as many consumers will blame retailers for any payment-related issues they encounter.

Customer Experience 268

Customer Experience Payment Services Improvements Customer 268

Algopix

MARCH 8, 2022

During the height of the COVID-19 pandemic, consumers were forced to shift their spending online. Now, even as federal, state, and local governments are lifting COVID-related restrictions, most consumers are still not planning to return to their old ways of shopping. The Growth of Online Marketplaces.

Merchant Services 78

Merchant Services Payment Services Consumer B2C 78

Retail TouchPoints

DECEMBER 6, 2021

Haute couture brand Elie Saab has its sights set on a new generation of digital-first luxury shoppers with the launch of its new direct-to-consumer (DTC) website. Prior to COVID-19, many luxury brands had been resistant to the idea of ecommerce, believing it would undercut the high-end experience they offered in stores.

Customer Experience 277

Customer Experience Customer Shopify Accessories 277

Retail TouchPoints

DECEMBER 7, 2021

Direct-to-consumer (DTC) brands have a unique advantage in that they own the entire customer experience — and perhaps most important, all the data that is generated along with it. RECOMMENDED LISTENING: Riding the Social Commerce Wave. The new DTC model is the Community Economy plus Content-Driven Commerce,” Hamilton said.

Consumer 224

Consumer Channel eCommerce Customer Experience 224

Retail TouchPoints

FEBRUARY 27, 2024

However, Boisson is differentiating itself by helping drive and fulfill consumer demand with a robust omnichannel strategy that creates a flywheel effect not just for the business, but for NA collectively. a more suburban area where consumers live and shop. “We The store is at the Shops at Merrick Park in Coral Gables, Fla.,

Food and Beverages 250

Food and Beverages Fulfillment Omnichannel Specialty Retailers 250

365 Retail

NOVEMBER 20, 2023

Retailers and marketers are looking for ways to enhance consumer engagement, drive sales and foster longer-term brand loyalty. Retailers across a range of markets including fashion, beauty, and FMCG are exploring how digital experiences can enhance shopping and e-commerce consumer journeys.

eCommerce 110

eCommerce Magazine Retail Social Media 110

Retail TouchPoints

NOVEMBER 1, 2021

The COVID-19 pandemic has made consumers expect much more from retailers. Beyond the usual avenues of physical retail and online shopping, modern consumers also demand an experience that motivates them to buy. If it’s not omnichannel, it’s not good enough for them anymore. Give Warby Parker a try. Need new shoes? Choose Your Platforms.

eCommerce 263

eCommerce Omnichannel Games Shopify 263

ROI Revolution

JULY 11, 2022

Between website SEO , ecommerce blogs, email marketing, and conversion rate optimization , one thing remains clear: Content is still king. We conducted a survey of 170+ digital marketing professionals to get a clear picture of the current ecommerce landscape. By 2025, that number will reach 376.4 Ecommerce Blogs.

Blog 158

Blog White Paper SEO Marketing 158

ROI Revolution

OCTOBER 27, 2021

Latest stats: Consumer electronics + COVID-19. Consumers spent nearly 8 hours online per day – up over an hour from the year before and 90 minutes from 2018. In line with that increased digital time, the consumer electronics industry has seen some significant growth. Consumer electronics saw nearly 16% revenue growth last year.

Consumer Electronics 78

Consumer Electronics Home Furnishings eCommerce Electronics 78

Retail TouchPoints

JULY 29, 2021

We are thrilled to be taking the reins of the world’s leading toy brand at a time when the category is up 16% and consumer demand for toys is at an all-time high. With stores closed for most of the year, ecommerce was the main driver of this growth. So now what about the ecommerce part of the omnichannel equation?

Toys 306

Toys eCommerce Omnichannel Gifts 306

Retail TouchPoints

JULY 9, 2020

For the luxury category, the pandemic’s impact has been multi-faceted, raising the stakes for brands to have larger conversations around how the “luxury experience” is defined and created for an evolved consumer base. Trend 1: Evolving Consumer Priorities Could Depress Luxury Spending. Trend 2: Greater Reliance On E-Commerce.

eCommerce 274

eCommerce Travel Social Media Consumer 274

Retail TouchPoints

MARCH 18, 2024

Retailers have been eager to jump on the generative AI bandwagon: according to a new survey conducted by Salesforce and the Retail AI Council , retail executives estimate that 36% of their employees already are using generative AI today, with that figure projected to rise to 45% by 2025.

Retail 302

Retail SEO Operations Consumer Goods 302

Retail TouchPoints

AUGUST 4, 2023

Consumers now have access to various new beauty and fashion brands through the Amazon site and app, from Dyson hair care to IT Cosmetics , Ralph Lauren Fragrances , Urban Decay and Victoria’s Secret. Increased penetration in India: Amazon India has enabled cumulative ecommerce exports of over $7 billion and aims to reach $20 billion by 2025.

Small Business Retail 233

Small Business Retail Fashion Fulfillment Operations 233

Retail TouchPoints

SEPTEMBER 23, 2022

19 investor day, Ralph Lauren revealed that its growth plans through 2025, which will include opening 250 stores globally. At its Sept. The brand has exited two-thirds of its department store presence in the U.S. and reduced off-price exposure by 26% , but it has also opened 450 new global standalone stores and concessions.

Department Stores 264

Department Stores Operations Consumer Channel 264

Ecommerce Guru

JANUARY 30, 2022

Since people are more inclined towards convenient services these days, they have turned to e-commerce sites. While the overall subscription e-commerce market is expected to reach a mammoth economic mark of $473 billion by the end of 2025, it is already a people’s favourite while it was only $15 billion in 2019.

Subscription 52

Subscription eCommerce eCommerce Marketing Consumer 52

Retail TouchPoints

DECEMBER 4, 2023

million units annually and hold 4 million units in inventory for both retail and ecommerce, the North Las Vegas facility will help Tapestry shorten delivery windows from their current five to seven days down to two to three days. We are committed to procuring 100% renewable electricity in our stores, offices and fulfillment centers by 2025.

Fulfillment 250

Fulfillment Jewelry Operations Technology 250

Kibo

FEBRUARY 2, 2022

eCommerce has come a long way since the humble beginning of virtual shopping which started in the 1960s with the emergence of teleshopping. This year, eMarketer predicts eCommerce revenue will reach $794.50 As with most new technologies, eCommerce is constantly evolving. The first eCommerce company—CompuServe—launched in 1969.

eCommerce 62

eCommerce Shipping Costs eCommerce Platforms Order Fulfillment 62

Retail TouchPoints

NOVEMBER 29, 2021

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. According to WalletHub, the top five most popular gift cards among American consumers (in descending order) are: Amazon; Visa; Walmart; Target; and Starbucks.

Gifts 306

Gifts Supplies Shipping Consumer 306

Retail TouchPoints

SEPTEMBER 14, 2022

The pandemic not only dramatically altered the way consumers shop, it altered the way retailers operate. Now, inflation is adding yet another wrinkle both in terms of costs to the consumer as well as suppliers. Consider that last year, retail ecommerce sales amounted to nearly $4.9 trillion by 2025.

Retail 287

Retail Social Media Presentation Customer Loyalty 287

Retail TouchPoints

JUNE 27, 2022

GNC’s offering includes exclusive meal bundles with options for consumers with varying dietary preferences such as meat-free or lower-calorie offerings. “Since launching RealEats, consumers have continued to gravitate toward convenient health and wellness solutions that fit their lifestyle. .”

Consumer 253

Consumer Marketing Other Customer 253

FastSpring

DECEMBER 18, 2020

While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market.

B2B 147

B2B eCommerce Payment Services SEO 147

Retail TouchPoints

JULY 12, 2022

Advancements in the tech itself and the growing ubiquity of smartphones have converged to create a whole host of new applications for AR outside the realm of gaming — and one of the biggest arenas is commerce. Among the many advantages of ecommerce — access, convenience, competitive transparency — experience doesn’t generally top the list.

Apparel 363

Apparel eCommerce Toys Omnichannel 363

ROI Revolution

MAY 27, 2021

The electronics sector is one of the many industries that witnessed significant growth online in 2020, with ecommerce up across the board due to COVID-19. Computers and consumer electronics represent 22% of all retail ecommerce sales. The computer and consumer electronics industry brought $156.5 to hit $14.93 in 2021.

Electronics 78

Electronics Consumer Electronics eCommerce Consumer 78

Kissmetrics

NOVEMBER 26, 2020

Selling to high-end consumers requires a different approach. A ten thousand dollar handbag is well out of reach of the majority of consumers. billion in 2020 to $388 billion in 2025. The consultancy expects online luxury sales to triple by 2025 when almost one in five personal luxury sales will happen online. Me neither.

Marketing 363

Marketing PPC SEO Magazine 363