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The Step-Up in Ecommerce Sneaker Fraud

Retail TouchPoints

As a result of this rise in reselling, sneakers are also emerging as the ecommerce category most susceptible to online fraud, according to proprietary data from Riskified’s ecommerce risk intelligence platform. The resale value of sneakers has made them an attractive target for fraudsters.

eCommerce 254
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4 Ways To Retain Your E-Commerce Customers With Personalization

RTP blog

By Steve Tucker, Bunting When it comes to e-Commerce, marketers often focus on driving new web site traffic and getting new customers. In this article I’ll run through some ways you can use personalization to delight your customer base, and see them returning, again and again. than first time shoppers.

eCommerce 150
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How To Handle The Holiday Rush With Post-Purchase Order Tracking

lateshipment

However, with order delivery and the other aspects that follow, the order getting accepted is only half the battle done for e-commerce merchants. Moreover, with a surge in orders and customer inquiries, thanks to the holiday rush, managing order deliveries during the holiday season gets tougher than usual.

eCommerce 130
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How to Build a Customer Base with a Great Post-purchase CX Strategy

lateshipment

Why Prioritizing Acquisition over Retention May Not Be the Best Move to Make When It Comes to Building a Customer Base ‘X’ is an e-commerce company that deals with fast fashion and focuses only on acquiring new customers through heavy discounting and advertising. Still not convinced? Here are some metrics that speak for themselves.

eCommerce 130
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Top Market-Driven B2B eCommerce Trends of 2021

GetElastic

B2B eCommerce has rapidly been changing over the past few years, and 2021 is no exception. With the disruption of COVID-19, new trends have emerged, and the eCommerce landscape is transforming. Key data shows that: Mobile influences an average of over 40% of revenue in leading B2B organizations.

B2B 145
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Lost And Damaged Packages Causing Trouble During The Holidays? Here Are 5 Simple Ways To Avoid Them

lateshipment

The holiday season should be a time for e-commerce businesses to celebrate after making successful sales but not stress about the possibility of your customers holding you accountable for their packages getting lost and damaged in transit. Also, witness what reduced package delivery issues can do for your business.

eCommerce 130
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Post-purchase Strategies to Turn One-Time Holiday Shoppers into Your Brand’s BFFs

lateshipment

This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. 76% of customers say that an unacceptable customer experience would affect their decision to order from the company again.