iVend

JANUARY 17, 2023

But we’re also seeing exciting technology trends * in the retail industry. There has never been so much tech in retail, with retail technology solutions having the power to help attract and retain customers, for sustained growth and profit. iVend Retail Management Suite iVend are leaders in innovation in the retail industry.

Technology 95

Technology Retail Omnichannel Customer Experience 95

Retail TouchPoints

JULY 21, 2023

These are words often used to describe ecommerce sites, despite the rapid evolution of digital technology. “There’s nothing special about ecommerce,” said Matt Maher, Founder of M7 Innovations in an interview with Retail TouchPoints. “As Uninspiring. That’s a very conversational interaction,” she said.

Technology 218

Technology eCommerce Outdoor Consumer 218

Wiser

FEBRUARY 21, 2024

Leaders from top-performing brands shared their experiences and strategies covering a range of topics—from the impacts of the pandemic to the innovative use of technology and data in crafting successful sales strategies. A core theme discussed was the accelerated adoption of technology in the face of adversity.

Technology 78

Technology Multi-channel Shopping Carts Presentation 78

Retail TouchPoints

OCTOBER 12, 2023

Consumers are cautious and somewhat “on watch” when it comes to AI, but they know they’ll need to reconcile their reservations. According to Morning Consult, 52% of consumers are convinced that AI is here to stay. Immersive digital technologies will only continue to expand both in reach and accessibility in the coming years.

Technology 245

Technology Other Consumer Fashion 245

Retail TouchPoints

FEBRUARY 13, 2023

Fortunately, newer technologies like graph databases and machine learning do that. Using AI and ML technologies are the best tools to attack fraud, with adoption rising. Smaller firms are the most likely to be adding new technology in the next six months.

Merchant Services 241

Merchant Services Payment Services Technology eCommerce 241

Retail TouchPoints

SEPTEMBER 9, 2022

The apparel industry’s enormous global environmental impact has made it a primary focus of sustainability efforts, and consumers — or at least a significant portion of them — want to do their part. and globally, we need a message that will resonate with more consumers, not just young urbanites.

Apparel 310

Apparel Consumer Fashion Information 310

Retail TouchPoints

DECEMBER 30, 2022

The war between criminal gangs and the payment industry has been raging for some time. The payment industry responded to this type of attack by creating the Payment Card Industry (PCI) Data Security Standard (DSS). This back-and-forth between criminal gangs and the payment industry continues to this day.

Merchant Services 286

Merchant Services Payment Services Payments Consumer 286

365 Retail

APRIL 19, 2024

Despite the Government refusing to overturn the abolition of the duty-free shopping for tourists in the Spring Budget, now half (50%) of UK consumers want the scheme to be reinstated, according to the latest research from Retail Technology Show (RTS), the leading event that connects retail’s changemakers and leading tech innovators.

Technology 105

Technology Consumer Retail Leisure 105

Retail TouchPoints

AUGUST 31, 2021

Zebra Technologies will acquire antuit.ai , a provider of AI-powered Software-as-a-Service (SaaS) solutions designed to assist with forecasting and merchandising in the retail and CPG industries. will serve as the planning and demand forecasting module within Zebra’s retail software portfolio. Unify sales, trade and demand planning.

Technology 257

Technology Supplies Consumer Management 257

Retail TouchPoints

AUGUST 3, 2021

It has been a year since the pandemic rocked a fashion industry that was already feeling the pressure of trying to keep pace with consumer shifts toward digital, ethical sourcing and eco-friendly products. 2021 will continue to be an uncertain year, with business growth slow to pick up for the industry. Fashion Resale.

Fashion 283

Fashion Social Media Consumer Clothing 283

Forrester eCommerce

SEPTEMBER 22, 2020

Emerging technology is always changing, so we wanted to understand the impact on different industries. In a world where […].

Technology 383

Technology Retail Consumer Information 383

Retail TouchPoints

SEPTEMBER 29, 2021

While subscriptions have been an option for consumers in a number of retail environments — from apparel and pet supplies to media consumption — the COVID-19 pandemic accelerated the adoption of subscriptions in a variety of industries that turned to payment technology to adapt their business.

Subscription 261

Subscription Payment Services Payments Automotive 261

Retail TouchPoints

MARCH 16, 2023

What we know for sure is that consumer perceptions and choices are affected by culture, which also affects spending habits. Culture shapes consumer motivations, deliberation styles and decision-making, affecting every stage of the customer journey. American consumers, even those in the top 1% of wealth, are more focused on saving.

Consumer 265

Consumer Leisure Technology Travel 265

Retail TouchPoints

JANUARY 25, 2021

Businesses across sectors are turning to voice technologies in response to COVID-19 health and safety concerns. These concerns are fueling consumer expectations for more contactless experiences everywhere they go, including the retail environment. The industry, valued at $5.2 The industry, valued at $5.2

Technology 149

Technology Consumer Retail Other 149

Retail TouchPoints

MAY 10, 2023

For consumer-packaged goods (CPG) brands wanting to lead their category at major retailers, it’s critical to be strategic and adaptable with a logistics strategy. CPG brands that DO find success are proactive and utilize technology to increase order visibility and analyze performance data.

Supplies 236

Supplies Technology Shipping Costs Food and Beverages 236

Retail TouchPoints

MARCH 12, 2024

The future consumer is a #mood. By now, it’s a given that consumers expect personalized brand interactions and offerings, but it’s not just functional benefits they’re after. Consumers recognize that mental wellbeing is a key aspect of living well. That rises to 62% in the U.S. 72% of U.S. 67% of U.S.

Consumer 214

Consumer Beauty and Health Retail Fashion 214

Kissmetrics

SEPTEMBER 13, 2021

Are you one of those people whose eyes glaze over every time they read about crafting the perfect marketing campaign or embracing technologies? Lo and Behold, Reveries of the Connected World” is a documentary detailing how we became so dependent on technology. Then you’re not the only one. Many of us prefer visual learning.

Social Media 287

Social Media Technology Marketing Arts 287

Retail TouchPoints

JUNE 3, 2024

As consumers become increasingly proactive and sophisticated when it comes to their health, they are more interested in purchasing wearable technology than ever before. Brands and consumers alike can create change by investing in textiles that offer inherent physiological benefits. However, monitoring only goes so far.

Clothing 223

Clothing Electronics Fashion Apparel 223

Retail TouchPoints

MAY 25, 2023

The rapid advancement of technology and social media has created a new generation of well-informed, empowered and discerning consumers. From the insights and experience of more than 1,800 consumer goods leaders, here are several strategies and approaches that businesses can adopt.

Consumer Goods 203

Consumer Goods Operations Consumer Supplies 203

Retail TouchPoints

DECEMBER 20, 2021

Consumer habits changed drastically last year as people went online to shop. According to McKinsey , 75% of consumers tried a new shopping behavior due to economic pressure, store closings and changing priorities, and the data we are seeing internally shows 50% of shoppers now intend to shop both in-store and online.

Consumer 335

Consumer Retail Travel Omnichannel 335

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. 4 Pros of Digital Wallets Some of the advantages of digital wallet payment options include: 1.

Merchant Services 256

Merchant Services Payment Services Payments Retail 256

Retail TouchPoints

AUGUST 20, 2021

But industry experts believe that the real power of these media networks lies within the four walls of the store. Brown noted that although many retailers have done well with online during this period, consumers are expressing a desire to go back to stores and are seeking greater integration between these experiences.

Retail 303

Retail Supplies Webinar Consumer 303

Retail TouchPoints

NOVEMBER 10, 2021

This has significant implications for the retail and consumer packaged goods (CPG) industry across the product value chain. The pandemic has fundamentally reshaped the relationship consumers have with sustainability, from shopping and investing to employer preferences. What Leaders are Doing Differently in Sustainability.

Retail 261

Retail Financial Services Fashion Clothing 261

Retail TouchPoints

MARCH 3, 2023

Consumers now look for personalization throughout their interactions with a retailer at multiple touch points. Industry leaders with expertise in customer experience have provided their stakeholders with 3X higher returns than the retailers that lack this expertise. Value added services have their own charm.

Consumer 216

Consumer Customer Loyalty Customer Experience Recommendation 216

Retail TouchPoints

JUNE 9, 2022

The majority of consumer goods and retail (CGR) companies have accelerated their digital journeys over the last two years to better serve the growing number of online shoppers. The research shows that CGR CIOs say CX will be a major priority over the next two years, compared to 37% of CIOs in other industries.

Consumer Goods 207

Consumer Goods Consumer Retail B2C 207

Retail TouchPoints

SEPTEMBER 1, 2023

This accessibility has historically allowed emerging brands to scale their businesses, gain widespread distribution and seamlessly find their way into consumers’ hands. Retailers can more easily demonstrate to buyers that these brands can drive net new consumers to their categories.

Retail 229

Retail Consumer Marketing Fulfillment 229

365 Retail

MAY 13, 2024

As well as increasing overall visitor head count by +28% year-on-year, the Retail Technology Show (RTS), the event that connects retail’s changemakers and cutting-edge technology providers, has revealed that the number of senior, decision-making retail attendees also grew in 2024, with over eight in ten visitors in senior level roles.

Events 105

Events Technology Retail Beauty and Health 105

Retail TouchPoints

AUGUST 11, 2023

New research from Capterra finds that tip fatigue — exhaustion caused by the pressure to tip more money to a widening array of workers — is a serious problem affecting most consumers who use checkout tablets at restaurants and other businesses. This should give pause to any business that uses checkout tablets.

Consumer 180

Consumer Payment Services Point of Sale POS 180

Retail TouchPoints

FEBRUARY 21, 2022

With the start of another year in the new normal, retailers are still questioning how to best engage with consumers in the post-pandemic world. In the past two years, consumers’ expectations and preferences have vastly changed. Here are three trends that will define the retail industry in 2022 — and likely for years to come: 1.

Consumer 254

Consumer Merchant Services Apparel Supplies 254

Pivotree Blog

APRIL 26, 2024

By Sam Russo, Pivotree and Felix Bühner, Spryker While the state of the automotive industry has been status quo for the past few decades, change is running at Formula 1 speeds. From sci-fi to reality: Technology is transforming the automotive industry The vehicles of tomorrow will bear little resemblance to those of today.

Automotive 52

Automotive Arts Events Mobile 52

Forrester eCommerce

JUNE 3, 2021

Creating connected, empowered, consumers in healthcare will address three major industry pain points: containing chronic care costs, keeping individuals healthy, and decreasing healthcare inequalities. Healthcare organizations must create cost friendly consumer engagement strategies to reap these benefits.

Consumer 300

Consumer Improvements Technology Customer 300

Retail TouchPoints

JANUARY 10, 2024

In this era of constant change, he believes deep anthropological study is needed if brands want to adapt and embed themselves into consumers’ hearts, minds and lives. “I It was more targeted, saying to the consumer “we’re here to help.” RTP: How should technology play into these more enriching and community-based experiences?

Retail 230

Retail Consumer Arts Information 230

Retail TouchPoints

SEPTEMBER 1, 2023

This accessibility has historically allowed emerging brands to scale their businesses, gain widespread distribution and seamlessly find their way into consumers’ hands. Retailers can more easily demonstrate to buyers that these brands can drive net new consumers to their categories.

Retail 220

Retail Consumer Marketing Fulfillment 220

Retail TouchPoints

APRIL 17, 2024

Understandably, they’re looking for a leg up on the competition and are intrigued by the latest roving robot and AI technologies. This phenomenon is described perfectly by Sherry Turkle, a leading expert on the social and psychological effects of technology, as being “alone together.” Instead, they’re transfixed by their screens.

Consumer 130

Consumer Leisure Customer Books 130

Retail TouchPoints

JUNE 9, 2022

Clark’s last day as CEO of the Worldwide Consumer business at Amazon will be July 1. Flexport is on its way to becoming one of the world’s most important technology platforms for supply chain and logistics. He’ll take the reins at Flexport a few months later on Sept. 1, 2022 and join the company’s Board at the same.

Supplies 245

Supplies Consumer Shopify eCommerce 245

Retail TouchPoints

FEBRUARY 3, 2021

Seismic shifts in consumer trends accelerated by the pandemic will have long-lasting implications for the retail industry at large. Future Commerce partnered with Method + Mode to conduct broad consumer research over a period of three months ending in January 2021. This means better content and better conversion.”

Consumer 304

Consumer Retail Jewelry Arts 304

Wiser

APRIL 16, 2024

Category management in retail has evolved significantly over the past two decades, reflecting broader changes in technology, consumer behavior, and market dynamics. Retailers relied heavily on historical sales data, consumer surveys, and rudimentary analytics to make decisions about which products to stock and how to organize them.

Technology 78

Technology Management Presentation Supplies 78