Retail TouchPoints

OCTOBER 18, 2023

Cutting Fraud to Claw Back Costs Retailers are pushing back. Some fashion brands, including Zara, J.Crew and Uniqlo , have begun charging for returns in order to claw back lost revenue and dissuade certain behaviors. By leveraging these capabilities, I believe online retailers can significantly reduce returns fraud.

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Omnisend

APRIL 29, 2021

With the ever-evolving fashion industry, keeping up with clothing brand marketing ideas can seem impossible. . With many people moving from traditional outlets to online retail stores, reaching your target audience is now easier than ever. Multiple examples of memorable slogans exist all over the fashion industry.

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Clothing Marketing Social Media Omnichannel 146

Retail TouchPoints

AUGUST 17, 2021

Retailers know that instead of being ahead of the curve, they need to be IN the curve, responding to changes as they happen. For pureplay online retailers, this is standard stuff. It’s no longer a given that retailers actually have to dedicate store space to hold stock. Physical Flexibility.

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Retail Social Media Events Technology 278

Retail TouchPoints

SEPTEMBER 12, 2022

Almost 30% of online retail traffic is now bots. And every day it gets harder for genuine customers to buy in-demand products directly from online retailers. Even if customers are persistent and buy your products from resellers on secondary markets, you’re still missing out on so much.

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Retail Beauty and Health eCommerce Social Media 242

Retail TouchPoints

FEBRUARY 7, 2023

These consumers are using digital channels and experiences to discover and engage with once out-of-reach luxury brands. Many members of this young, savvy demographic are exchanging their dependence on fast-fashion destinations like SHEIN , choosing to invest in quality over quantity.

Payments 279

Payments Omnichannel Payment Services Consumer 279

Ecommerce Platforms

SEPTEMBER 30, 2022

But if you aren't design-savvy, the best ecommerce templates are readily equipped with preset designs and nifty features to enhance your customer experience. You can also let your customers compare products, subscribe to your mailing list, and search using multiple filters. Vendy is a fashion-forward Shopify 2.0

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eCommerce Jewelry Accessories Shopify 197

Retail TouchPoints

SEPTEMBER 2, 2022

In the retail and fashion worlds, brands have always led the consumer in the past, but Gen Zers are digital natives who have lived the majority of their lives with a smartphone in their hand, so the script has been flipped,” Berns explained. “In

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Events Magazine Consumer Fashion 215

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. Registration is free, and of you already attended a live session when they aired Sept.

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Shipping Costs Payment Services Merchant Services Payments 242

Retail TouchPoints

AUGUST 2, 2023

Below, we provide some additional background on the federal Integrity, Notification, and Fairness in Online Retail Marketplaces for Consumers Act (the federal “INFORM Act” or the “Act”), which took effect June 27, 2023. Her practice spreads across numerous industries including fashion & retail law.

Information 195

Information Customer Retail Electronics 195

365 Retail

NOVEMBER 8, 2022

“For over two decades, YOOX has been at the forefront of innovation, continuously pushing boundaries to create a unique shopping experience for its customers. Further expansion is set to follow in the US and Middle East.

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Arts Accessories Fashion Online Retail 70

Retail TouchPoints

SEPTEMBER 10, 2020

WestPoint Home , a home textiles wholesaler and direct-to-consumer online retailer, is such a company, and CMO Regan Iglesia was eager to take up that challenge when he joined the company less than two years ago. Regan Iglesia. A division of Icahn Enterprises, WestPoint Home brought in sales of $187 million in 2019. “The

eCommerce 195

eCommerce Fashion Consumer Channel 195

iVend

APRIL 17, 2023

iVend for Magento ChatGPT is used by retailers to enhance their omnichannel strategy. Learn more about iVend’s leading online retail solutions Read more ChatGPT, developed by Open AI * , is an artificial intelligence model specifically designed to ‘understand’ and respond to human language.

POS 98

POS Omnichannel Retail Social Media 98

PFS

FEBRUARY 27, 2020

This supply scarcity is resulting in product availability challenges for retailers across industries (from auto manufacturers to apparel brands) that could continue to worsen in the latter half of 2020. This means doubled freight and labor costs and a less than ideal customer experience. Online shopping preferred.

eCommerce 52

eCommerce Shipping Costs Supplies Fulfillment 52

365 Retail

NOVEMBER 7, 2023

We are seeing a growing amount of successful online retailers like Lounge seek physical locations, so we are very pleased to be welcoming them to South John Street in their city debut, reemphasising Liverpool ONE as the go-to destination for expanding, innovative retailers, and the continued resilience of the high street.”

Apparel 62

Apparel Clothing Presentation Events 62

Kibo

APRIL 7, 2022

But headless offers huge benefits to eCommerce businesses in terms of speed, control, and quality of customer experience. . Headless commerce is the practice of separating the frontend delivery part of your eCommerce setup (the part that your customers experience) and the backend service provision (checkout, catalog, etc). .

Definition 62

Definition Customer Experience Reference eCommerce 62

Blue Acorn

APRIL 28, 2017

Whether you sell t-shirts, beds, or even camping gear, the experience you produce can turn a customer into an extension of your marketing team. When it comes to fashion, your customers’ real-life photos provide personal details about fit, which can positively affect another person’s purchase.

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Webinar Fashion Social Media B2B 76

365 Retail

JULY 5, 2022

Under Lionel’s stewardship, Seiyu accelerated its move into digital through a joint venture with online retailer Rakuten, secured record-breaking colleague engagement, grew customer satisfaction and increased market share. He led Walmart’s subsequent partial exit from Seiyu to investor KKR and Rakuten.

Payment Services 120

Payment Services Payments Operations Omnichannel 120

Blue Acorn

APRIL 28, 2017

Whether you sell t-shirts, beds, or even camping gear, the experience you produce can turn a customer into an extension of your marketing team. When it comes to fashion, your customers’ real-life photos provide personal details about fit, which can positively affect another person’s purchase.

Webinar 60

Webinar Fashion Social Media B2B 60

iVend

SEPTEMBER 14, 2021

The growth in ecommerce solutions also leads to an increase in returns – and retailers’ returns processes are now a key element in creating a positive customer experience and protecting revenue. iVend Digital Commerce iVend Digital Commerce helps retailers create a great customer experience.

Customer Experience 98

Customer Experience Customer Customer Loyalty eCommerce 98

Ecommerce Platforms

MARCH 18, 2023

In other words, retailers sell products to everyday people, rather than wholesales or institutional buyers. How Does Retail Work? Over the years, various forms of “retail” have emerged, from online retail (Ecommerce) to mobile and app-based retail sales.

eCommerce 104

eCommerce Shipping Costs Payment Services Small Business Retail 104

RetailMinded

OCTOBER 4, 2022

With astounding success and 170% growth year-over-year, the company also took the crown as the fastest growing fashion brand in the United States. Running a lean operation, having a strong pulse on what our customers are looking for, and how to show up for them, have contributed to our success. We’re ecstatic to have made the list!”,

eCommerce 52

eCommerce Arts Beauty and Health Apparel 52

Dynamic Action

JANUARY 30, 2018

Intuition, instinct, and opinions are no longer acceptable tools of the trade for retail: People let cognitive biases and corporate politics inundate their decisions, and updating hard-coded application decision logic as rules change is expensive. Make customer needs priority No. 1, then work backwards to deliver that.

Retail 48

Retail Internet Retail Apparel Recommendation 48

eCommerceFuel

APRIL 6, 2021

Good customer engagement. Strong social proof and customer reviews. Great customer experiences. The successful combination of these factors makes for a satisfactory online shopping experience. They came into being with the aim of making bearded men look fashionable and stylish. A mobile-friendly site.

Shopify 48

Shopify Payment Services Payments Mobile 48

SellBrite

MAY 6, 2019

When Pinterest first launched back in 2010, it was the go-to place for women to browse and pin the latest fashion, decor, and meal planning trends. This seamless customer experience speeds up the buying process because instead of visiting multiple websites to compare products and prices, customers can comparison-shop in one place.

eCommerce 141

eCommerce Social Media Comparison Shopping SEO 141

Optimizely

JULY 31, 2018

Come for the thought-provoking journalism that highlights customer experiences, stay for the clever British humor… or should we say, humour? Where to start: Cladding, Packaging, and Online Shopping — The psychology behind why most of us are ravenous online shoppers helps to shed light on buyers’ psyches. Planet Money.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

Kissmetrics

JUNE 14, 2018

Marketers everywhere are trying to harness social media to improve customer experience, boost brand awareness, and increase sales. Online retailers are also using social media to drive revenue. Start by experimenting with A/B testing. The “buyable pins” on Pinterest are also a great option for online retailers.

Social Media 220

Social Media Definition B2C Food and Beverages 220

Payoneer

JUNE 20, 2019

The majority of female online shoppers are 16-24 years old, while males are 25-34 years old. Consumers in Belgium also have a lot of options, as the number of online retailers has increased to over 24,000 in recent years. In fact, 85% of online shops in Belgium generate less than €100,000. Electronics and media.

eCommerce Marketing 47

eCommerce Marketing Merchant Services eCommerce Payment Services 47

ecomdash

JANUARY 22, 2019

By all accounts, 2018 was a big year for retail. Last year saw new tech clashing with old methodologies, with business trends wavering from old-fashioned to ultra-modern. According to the Balance , sellers have a reason to be optimistic this year, especially online retailers. Consumer Spending is Up. in Q3 2018.

Consumer 76

Consumer eCommerce Retail Reference 76

Optimizely

OCTOBER 31, 2017

Amazon has all the sales — 43% of ALL online retail sales in the US went through Amazon in 2016. And Amazon is rapidly expanding into new markets like groceries, fashion , and even fitness. It seems like no matter what you do as an ecommerce retailer, Amazon is pushing into your space and taking over.

eCommerce 569

eCommerce Shipping Costs Definition Customer Experience 569

lateshipment

AUGUST 16, 2021

Major retailers such as Walmart and Target have also planned to shut stores on Thanksgiving to accommodate the huge demand of shoppers storming into physical stores. Therefore, it is a better opportunity for online retailers to get more shoppers to spend with them. Consumers will also look for home goods, fashion, decor, etc.

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Shipping Costs Shipping Marketing Small Business Retail 130

BigCommerce

MAY 4, 2018

Don Davis , Editor at Large, Internet Retailer. Looked at from a distance, the Top 1000 online retailers in North America had a terrific year in 2017. Their online sales collectively increased 18.5% and ecommerce accounted for 49% of retail industry growth. The Fashion Track. Work hard, party harder.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Lemonstand

OCTOBER 5, 2017

Faceted search has long been the preferred tool used by online retailers to assist shoppers in their quest of finding the right product. It aims to provide more intuitive product search and discovery experiences. According to Baymard Institute , only 16% of top US e-commerce websites offer a satisfying filtering experience.

eCommerce 55

eCommerce Omnichannel Electronics Recommendation 55

Ecommerce Platforms

NOVEMBER 3, 2022

So it's no wonder that for many online retailers, it's one of the busiest days of the year. Look Books with inspiration on how to put different fashion accessories or outfits together that include links to discounted products. Of course, we’re talking about Black Friday. more than three seconds). .

eCommerce 104

eCommerce Social Media Multichannel Beauty and Health 104

Retail TouchPoints

APRIL 29, 2024

James Reid, Chief Innovation Officer, AllSaints Those are tough odds for any one app to face, but it didn’t intimidate British fashion brand AllSaints or its Chief Innovation Officer James Reid. It adds massive value for us, absolutely, but it also adds value for the customer and makes it less transactional.”

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Customer POS Download Payment Services 217

Frooition

JANUARY 18, 2019

They’re more knowledgeable when it comes to navigating and buying from online retailers, and the quickest to spot a scam. Build customer confidence. Nasty Gal are a fashion brand that built a social media following of millions, and so definitely have lots of lessons to share.

Social Media 55

Social Media eCommerce Travel Article 55

Retail TouchPoints

NOVEMBER 30, 2022

Both brands are major players in fashion but occupy different industry segments. Add online retail options like branded mobile apps and your customers now have the full array of channels to shop your brand according to their preferences.

Mobile 251

Mobile Events Omnichannel Technology 251

Sailthru

NOVEMBER 16, 2017

Founded in 2002, overstockArt.com is one of the earliest online sellers of hand painted art and has been a leading online retailer in the space ever since. Though this brand got an early start in the art seller community, they don’t take broad strokes with their customer experience. Read the full Q&A below!

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Customer Experience Customer Arts Customer Loyalty 60