RTP blog

DECEMBER 19, 2017

In one of my first jobs out of journalism school, I worked for a magazine called Giftware Business , then I moved on to Private Label Product News and — fast-forward to the age of digital-only — I eventually landed at Retail TouchPoints (RTP). By Debbie Hauss, Editor-In-Chief I’ve been covering the retail industry for a long time.

Multi-channel 150

Multi-channel Customer Retail Omnichannel 150

Retail TouchPoints

FEBRUARY 18, 2022

Merchants can view the performance of their videos in the merchant dashboard, which will be updated over time to include other metrics such as customer likes and watch time. Users can then click through to view product details, visit the merchant’s store or add a product to their shopping cart.

Magazine 222

Magazine Shopping Carts B2C Fashion 222

365 Retail

NOVEMBER 20, 2023

AR activations are relatively simple for brands to deploy and are widely accessible for almost any consumer with their mobile device — eMarketer predicts that by 2025, over 100 million people will use AR every month in the USA.

eCommerce 110

eCommerce Magazine Retail Social Media 110

Retail TouchPoints

MAY 14, 2024

“To create successful live shopping experiences, retailers must first understand their customers’ behavior, preferences and motivations,” said Joe Kwong, Head of Business Development at Agora in a statement. In 2023, more than 1 billion customers in the U.S. and India watched Amazon Live streams, according to Amazon.

Social Media 264

Social Media eCommerce Channel Events 264

Sailthru

JUNE 11, 2019

Francisco Inchauste wrote those words in a Smashing Magazine article back in 2010. It is also a powerful way to teach organizations more about their customers. But data often fails to communicate the frustrations and experiences of customers. What Is A Customer Journey Map? Why You Should Create Customer Journey Maps.

Customer 156

Customer Social Media Magazine Workshop 156

Retail TouchPoints

FEBRUARY 8, 2021

It is cutthroat, competitive and fast-moving, and that means it is also often a great showcase for other industries to see how the latest trends in technology are transforming customer expectations. Over the last decade, the relationships between customers and brands changed dramatically. Transactional convenience.

Customer 130

Customer Retail eCommerce Subscription 130

retailnext

SEPTEMBER 5, 2019

With 79 percent of marketers saying mobile is the cornerstone for business, there has been a lot of buzz about location-based mobile marketing and its increased open rates and improved ROI. If you’re in the retail industry, below are 10 tips for effective location-based mobile marketing. Place your customers first.

Mobile 59

Mobile Marketing SEO Social Media 59

Retail TouchPoints

JUNE 26, 2023

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Who doesn’t want that?

Merchant Services 257

Merchant Services Retail Shipping Costs Customer Experience 257

Kissmetrics

NOVEMBER 26, 2020

Until now, luxury brands have been able to rely on full-page ads in premium magazines, billboards in duty-free stores, and high-end, high budget TV ads. Understand the Luxury Customer. Detailed buyer personas help your brand understand precisely who your customers are and what they want from your brand. Not any more.

Marketing 363

Marketing PPC SEO Magazine 363

Kissmetrics

MARCH 12, 2021

The age of the smartphone opened up a whole new window for businesses to connect with their customers in an interactive way using apps. Because apps allow customers to interact with businesses from anywhere at any time, apps quickly became popular. Even when offline, customers can browse the menu and add items to their carts.

Payments 309

Payments Payment Services Download Mobile 309

Omnisend

DECEMBER 15, 2023

Product advertising entails: Educating customers on what features your product has Showcasing how the product can be used Educating the target market on the many product benefits Reaching customers on the right marketing channels Now you may be wondering how product advertising is different from product marketing.

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Outdoor Social Media X-cart Channel 145

Groove

FEBRUARY 13, 2020

See below how PROPS Paper Magazine uses a brutalist UI design trend on its homepage: Complex Gradients. Be sure your website is utilizing videos where necessary to turn shoppers into customers. As responsive designs become the norm for how websites are built, we'll see more designs sharing a mobile-first mentality. Illustration.

Magazine 332

Magazine eCommerce Presentation Recommendation 332

Retail TouchPoints

FEBRUARY 21, 2024

Our mission is to transform spaces that have traditionally been kind of an afterthought and turn them into beautiful, customer-centric and revenue-generating spaces, ” Kloor said in an interview with Retail TouchPoints. Design concepts and even merchandise assortments are further customized based on the facility’s geographic location.

Gifts 204

Gifts Beauty and Health Payment Services Payments 204

Retail TouchPoints

OCTOBER 19, 2022

Results include both new and pre-owned options, and customers can filter their search across stores by color, size, features, customer ratings, store availability and shipping options. Touted as an upgrade over conventional search engines, the new search tool is available on the Klarna App and on Klarna.com.

Merchant Services 249

Merchant Services eCommerce Shipping Costs Multi-channel 249

Kissmetrics

FEBRUARY 1, 2021

When a nearby mobile device recognizes the identifier, they connect. For example, if you have a beacon installed in your store and a customer comes in who clicked one of your Facebook ads, you’ll know exactly how they found you. ELLE Magazine leveraged this strategy in American malls and navigated 500,000 shoppers into their stores.

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Technology Mobile Improvements SEO 306

Retail TouchPoints

DECEMBER 2, 2021

By taking advantage of the personal devices we carry daily, retailers can better support individuals with communication barriers or hearing-impaired customers to help guide them through the store. As designers, we must ensure that the experience we provide customers aligns with what they stand for.

Retail 272

Retail Clothing Magazine Technology 272

Kissmetrics

MARCH 3, 2021

Consider this geotargeted Uber ad for arriving tourists: Geotargeted ads may be useful when you want to: Boost foot traffic: Brands can send mobile ads, coupons, or notifications to attract customers to their brick-and-mortar locations. to $15 CPM (cost per mile) for desktop and mobile campaigns.

Marketing 315

Marketing Outdoor Consumer Mobile 315

Sailthru

JANUARY 22, 2018

Now we’re proud to present some of the results of all our hustling: Channel optimization has never been easier across mobile, email and web through connected customer profiles. . By bringing the Sailthru and Carnival profiles together, we’re making it easier for marketers to reach customers where they most want to be reached.

Mobile 60

Mobile Subscription Download Magazine 60

Retail TouchPoints

NOVEMBER 18, 2022

Keeping Staff, Customers, and Bystanders Safe. How are retailers protecting their employees, customers and merchandise against these kinds of threats? That way you can protect the privacy of your employees and customers. In 2021, respondents saw a 27% increase in organized retail theft incidents. Let’s not make it easy for them.

Retail 246

Retail Operations Magazine Shopping Carts 246

GetElastic

FEBRUARY 21, 2019

By the mid-2010s the outdated system had run its course and the lack of flexibility were negatively impacting customer experiences and expectations. million TV customers, 2 million broadband customers and 6.6 million mobile communications customers. Source: IT magazine. Source: IT magazine.

Telecommunications 115

Telecommunications Magazine Customer Experience Mobile 115

Optimizely

AUGUST 21, 2017

Mobile purchasing is on the rise. “We We are getting more and more traffic on mobile. If your site is not responsive and doesn’t have a mobile checkout, you’re out of the game.”. While many online shoppers tends to browse on mobile and then later buy on desktop, that trend seems to be shifting.

Mobile 180

Mobile Magazine Fashion Omnichannel 180

Sailthru

JUNE 11, 2019

Francisco Inchauste wrote those words in a Smashing Magazine article back in 2010. It is also a powerful way to teach organizations more about their customers. But data often fails to communicate the frustrations and experiences of customers. What Is A Customer Journey Map? Why You Should Create Customer Journey Maps.

Customer 68

Customer Social Media Magazine Workshop 68

Optimizely

MARCH 27, 2019

In 2014, AdAge Magazine wrote about RedBull: “Having a better brand is better than having a better product.” ” Trader Joe’s won the second year in a row as the American’s favorite grocery retailer on the Dunnhumby customer data survey. Because RedBull has built a great brand. What do we mean by that?

B2C 323

B2C Management Social Media Magazine 323

RTP blog

AUGUST 2, 2019

Regardless of what you’re planning, what connects all of your holiday customer experiences is content. Content is the currency for customer engagement, from top of the funnel acquisition to retention and loyalty. Fashion network M2M serves seven different platforms, including web, mobile and TV, without the need for multiple CMSes.

Multi-channel 150

Multi-channel eCommerce Channel Presentation 150

Optimizely

MAY 15, 2018

IRCE 2018 takes place from June 5 to 8 at McCormick Place West in Chicago and, with an agenda put together by the experts at Internet Retailer magazine, it’s a can’t-miss event for everyone in ecommerce. Attendees will also learn how getting this messaging right can attract new customers and recapture the attention of existing customers.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Retail TouchPoints

DECEMBER 25, 2020

Another reason your labor costs keep increasing is because of time spent helping customers finding products. Another reason your labor costs keep increasing is because of time spent helping customers finding products. There are now several books and magazines devoted to what is called the “ voluntary simplicity ” movement.

Books 198

Books Magazine Management Customer 198

Wiser

APRIL 10, 2019

Burger King has also had similar deals for app users like its Whopper Detour deal, and QSR Magazine reported that the Burger King app was the most-downloaded app in the Apple Store for a short time in December 2018. Consumers are willing and able to use mobile apps to make QSR purchases and leverage promotions from their preferred chains.

Subscription 84

Subscription Food and Beverages Customer Magazine 84

Ecommerce Platforms

NOVEMBER 17, 2022

You’ve built your ecommerce store , found customers who enjoy your products, and accelerated operations, until…you hit a plateau. There’s no worrying about receiving a slightly too cooked (or too rare) burger because it’s so standardized and built on delivering exactly what the customer expects. Look no further. Go to the top.

Social Media 249

Social Media Merchant Services Shipping Costs eCommerce 249

Kissmetrics

APRIL 23, 2021

It can help you build brand awareness , customer satisfaction, customer loyalty, word of mouth, and referrals, and more. Here are a few ways it can be used in your business: Train your staff to prepare for difficult or tricky customer service situations. Arm your sales team with tools to connect customers with the best options.

Technology 264

Technology Reference Definition Other 264

Kissmetrics

DECEMBER 7, 2020

Business, magazine, wedding, and collaboration are just a few of the diverse variety of theme choices that WordPress offers its users. The theme is easy to customize, so you don’t have to be tech-savvy to use it. With recently upgraded flexibility, it now comes with a custom menu option just below the header.

Blog 287

Blog Hobbies Fashion Social Media 287

GetElastic

AUGUST 27, 2021

The subscription model is common for all types of digital content - software, gaming, news, magazine, telco services, and streaming video and music content (Netflix, Hulu, Spotify). Guardian's Eyewitness mobile app features its famous photographs, repurposed for iPad. Subscriptions. Ad-supported freemium. But it goes beyond banner ads.

Payments 147

Payments Magazine Subscription Games 147

RTP blog

SEPTEMBER 28, 2017

By Klaudia Tirico, Features Editor I recently had the opportunity to get a sneak peek into a new pop-up in New York City, presented by Marie Claire magazine and Mastercard. Customers can shop the screen as if it were their own personal iPad.

Merchant Services 150

Merchant Services Magazine Outdoor Social Media 150

Onilab User Guides

OCTOBER 29, 2019

Magento mobile app developers and designers are making mistakes that cost them conversions and profits. Clutter can kill your Magento mobile app design before you even get started. When shopping online, people spend about four minutes on mobile. So, your mobile site design should align with that user behavior.

Magento 40

Magento Mobile Merchant Services Payment Services 40

Optimizely

SEPTEMBER 3, 2019

Because Joybird offers made-to-order, custom products, the furniture can take a long time to ship and deliver — months in fact. However, Joybird doesn’t just leave customers waiting forever and wondering when their furniture will arrive. Overall, it was a very effective campaign to convert new buyers and loyal customers alike.

Marketing 218

Marketing Outdoor Social Media Magazine 218

Kissmetrics

DECEMBER 14, 2020

Both have customers whose lifetime value is spread out over six months or more. By aiming to be profitable on ad spend in six months (not one day), they turn Facebook users into long-term customers. You can target by demographics and create custom or lookalike audiences to target users similar to your best customers.

Magazine 354

Magazine Consumer Electronics Marketing Customer 354

GetElastic

DECEMBER 20, 2019

With the overwhelming penetration of mobile apps across all aspects of life, organizations are constantly embracing new technologies to deliver better user experience. Google, with its persistent effort, is continuously trying to bridge the gap between web and mobile app user experience. The Key Features of PWAs. Faster Loading Speed.

Payment Services 97

Payment Services Payments Mobile Travel 97

Mi9

JANUARY 10, 2022

NEW YORK and MIAMI, January 7, 2022 – Mi9 Retail has been recognized by Retail Today magazine as a leader in the Merchandising category in Retail CIO Radar 2022, a first-of-its kind annual list of the most innovative and transformative retail technology solution providers. Mi9 cloud-based solutions are scalable, reliable and secure.

Magazine 40

Magazine Retail Multi-channel Point of Sale 40