Retail TouchPoints

JANUARY 19, 2024

Put mildly, it has been a challenging few years for retailers. Retailers cannot take this resilience for granted. executives across industries say they have either already been impacted by financial risk or expect to be within the next 12 months. consumers are increasingly looking for deals and overall experience when shopping.

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Payment Services Merchant Services Retail Customer Experience 338

Retail TouchPoints

OCTOBER 11, 2023

The retail sector has experienced one of the most acute impacts of this shortage, with a 57.3% We’re also on the doorstep of retail’s busiest season. As this labor dilemma persists, many retailers are hiring more employees under the age of 18 to fill the gaps in their workforce.

Management 272

Management Technology Operations Retail 272

Wiser

DECEMBER 4, 2023

For brand manufacturers, retail monitoring is a critical aspect of maintaining and enhancing market presence. It offers detailed insights into product performance, customer preferences, and the effectiveness of sales strategies across different platforms. This can undermine customer trust and negatively impact brand loyalty.

Retail 146

Retail Presentation Management Operations 146

Retail TouchPoints

MAY 13, 2024

Few signs of success are as glaringly obvious for retailers as a queue forming outside your door. I’ve spent my entire adult life working in retail and hospitality, from a Wafflemeister in London to hundreds of currency exchange spots worldwide. In my experience, queues tend to generate more buzz for hospitality venues than retailers.

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Books Travel Other Events 217

Retail TouchPoints

NOVEMBER 30, 2022

While statistics show that most types of property crime are decreasing, one important (and costly) sector — organized retail crime (ORC) — continues to rise across the country, according to the National Retail Federation. According to the NRF’s 2022 National Retail Security Survey , in addition to the astonishing 26.5%

Technology 297

Technology Electronics Events Travel 297

Retail TouchPoints

JANUARY 1, 2024

With retail crime rising across the United States, many retailers are frustrated by the challenge of curbing the effects of organized and ad-hoc theft. Eventually, with enough barriers in place, they’ll move on to other stores or stop stealing altogether. It’s a natural response, and it’s guided by sound logic.

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Point of Sale Reference Retail Operations 250

Retail TouchPoints

MAY 10, 2022

That said, a common concern in the retail and hospitality space is how to efficiently maintain operations in the face of a severe weather event. In fact, the risk of grim financial losses because of an extreme weather event has never been higher. To help retail businesses prepare for extreme weather, here are our top five tips.

Events 253

Events Retail Operations Supplies 253

Wiser

MAY 14, 2024

In the competitive landscape of FMCG, securing prime retail space is crucial. Offering branded fridges to retailers, in exchange for exclusivity or a significant share of shelf, is a common strategy to secure this space. However, the crux of this strategy lies in effectively managing these assets.

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Arts Document Books Management 78

Retail TouchPoints

MARCH 12, 2024

In 2024 and beyond, we will see mood enter the limelight, with retailers catering to people’s day-to-day vibes and emotions. The desire to curate and manage in-the-moment emotions is a natural evolution of holistic health. The desire to curate and manage in-the-moment emotions is a natural evolution of holistic health.

Consumer 240

Consumer Beauty and Health Retail Fashion 240

Retail TouchPoints

JULY 17, 2023

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights for decision-makers. According to Grand View Research , the global IoT retail market was valued at $42.38 billion in 2022 and is expected to grow at a CAGR of 28.4%

Food and Beverages 239

Food and Beverages Payment Services Retail Payments 239

Retail TouchPoints

FEBRUARY 28, 2023

In the latest in a series of C-suite changes, Kohl’s has named 30-year retail veteran Dave Alves its new President and COO, effective in April. His deep retail background in department stores and off-price, and his experience across U.S. and global markets, will be a great addition to our team.”

Department Stores 269

Department Stores Supplies Operations Marketing 269

Retail TouchPoints

SEPTEMBER 1, 2023

As an example, in previous years, many emerging brands had the advantage of securing national distribution at major retailers like Walmart that were open to taking risks with lesser-known brands. Retailers can more easily demonstrate to buyers that these brands can drive net new consumers to their categories.

Retail 242

Retail Consumer Marketing Fulfillment 242

Retail TouchPoints

SEPTEMBER 1, 2023

As an example, in previous years, many emerging brands had the advantage of securing national distribution at major retailers like Walmart that were open to taking risks with lesser-known brands. Retailers can more easily demonstrate to buyers that these brands can drive net new consumers to their categories.

Retail 244

Retail Consumer Marketing Fulfillment 244

Retail TouchPoints

APRIL 3, 2024

Digital signage is a great way for retailers to capture customers’ attention and keep them informed about new deals and products. Retailers must also consider different tools and techniques that simplify the actual process of changing and displaying digital signage content. The same concept applies to digital signage.

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Social Media Events Accessories Point of Sale 275

Retail TouchPoints

MARCH 7, 2022

With industries around the world showing interest in the metaverse, retail leaders are facing the exciting opportunity to follow suit and provide customers with the ease of online shopping without compromising the benefits of the physical experience.

Retail 358

Retail Department Stores Games Accessories 358

Retail TouchPoints

JANUARY 26, 2024

The seamless nature of digital commerce has inspired consumers to expect more from the payment experience everywhere they shop — online, in-store and even via social channels. So even though customers are making more purchases online and using delivery services more often, stores shouldn’t become a relic of the past.

Merchant Services 245

Merchant Services Payment Services Payments ACH 245

Retail TouchPoints

JULY 20, 2022

Global conflicts, economic uncertainty and volatile demand patterns have thrown supply chains (and the retailers that rely on them) for a loop. To effectively respond to these challenges, retailers must bolster their processes and technology stacks to ensure shoppers have access to the products they want, when they want them.

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Supplies Shipping Costs Customer Loyalty Technology 302

Retail TouchPoints

APRIL 25, 2022

Supply chain management is the heart of retail management and has the ability to inform the overall health of a business. As a result, businesses looking to gain a competitive advantage in the global marketplace are investing more heavily in supply chain management. Seems simple enough, right?

Supplies 302

Supplies eCommerce Shipping Costs Customer Loyalty 302

Retail TouchPoints

SEPTEMBER 14, 2023

that delivers pretty much any item to a consumer with science fiction-style immediacy, retailers remain bound by 21 st -century delivery methods. in an interview with Retail TouchPoints. across the board and it’s still virtually nil in logistics,” he added in an interview with Retail TouchPoints. Unemployment is at 3.5%

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Shipping Costs Fulfillment Shipping Customer Loyalty 263

Retail TouchPoints

AUGUST 17, 2023

This moderating trend in inflation is an encouraging development, but it is not without its caveats, particularly within the dynamic and complex terrain of the retail and consumer goods industries. This ranking is only surpassed by cloud computing, which is favored by 72% of retail CEOs and 64% of consumer products CEOs.

Consumer 231

Consumer Payment Services Food and Beverages Supplies 231

Retail TouchPoints

AUGUST 25, 2023

Every few decades, retail brands discover a new way to connect with consumers. This has challenged the D2C model, since obtaining data and insights for in-store purchases is next to impossible. This has challenged the D2C model, since obtaining data and insights for in-store purchases is next to impossible.

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Retail Social Media Consumer Channel 243

Retail TouchPoints

JANUARY 3, 2023

With shrinking margins, economic uncertainty, and growing cyber risks from automated threats, retailers face continued challenges in 2023. Becoming proficient at navigating these obstacles is key to protecting retail profits. Five Key Automated Threats Impacting Retailers’ Bottom Line. Bad Bots are Siphoning Profits.

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Payment Services Merchant Services Retail Gifts 300

Retail TouchPoints

MAY 25, 2022

Retailers are facing a myriad of challenges, from tightening budgets, smaller profit margins and financial constraints to clunky legacy infrastructure and increasing competition from major online stores. This is before they even address the issue of managing customer data. Implementing an Effective Loyalty Program.

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Customer Loyalty Customer Consumer Gifts 298

Retail TouchPoints

DECEMBER 15, 2020

Retail store owners have unique obstacles to overcome. Small, enclosed areas such as a fitting room can increase the risk of viral infection. And customers touching or trying on clothing adds to the risk of spreading the coronavirus. Shopping for clothing used to be a satisfying, carefree pastime.

Clothing 264

Clothing Apparel Document Accessories 264

RetailMinded

MAY 15, 2024

Key Takeaways: IT risk consulting strengthens a retail business’s cybersecurity posture by evaluating vulnerabilities, setting up advanced security protocols, and creating incident response strategies. What happens when a retail business faces a major IT risk, like a data breach or a system outage?

Payment Services 52

Payment Services Retail Payments Technology 52

Retail TouchPoints

FEBRUARY 16, 2023

Retail and hospitality industries were hit particularly hard. CoStar Group, a commercial real estate firm, estimates there were a record-breaking 12,200 brick-and-mortar store closures in 2020 as a result of the pandemic. The retail industry had to reimagine ways to reach customers that sparked a digital transformation.

Payment Services 241

Payment Services Banking Customer Experience Technology 241

Retail TouchPoints

JANUARY 20, 2022

The last year and a half has been tremendously disruptive to all kinds of businesses, particularly the retail industry. But through this disruption, retailers began to see that their procurement process is in many ways the linchpin for maximizing revenue and reducing spend as the economy recovers post-pandemic.

Shipping Costs 247

Shipping Costs Merchant Services Retail Supplies 247

Retail TouchPoints

AUGUST 9, 2022

Nowhere is that truer than in the retail space, where it is particularly important to train your employees quickly and engage them effectively to create long-term organizational loyalty. Retail onboarding. In today’s tight labor market, training has become more critical than ever. Customer service training.

Retail 257

Retail Technology Customer Recommendation 257

Wiser

MAY 21, 2024

Maintaining an effective distribution network is not only costly but paramount for ensuring products move seamlessly from the brand to the consumer. However, these unauthorized distributions risk diminishing brand perception and product value, given the potential lack of authenticity and post-sale support that official channels guarantee.

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Retail TouchPoints

JANUARY 7, 2021

Sustainability is no longer a nice-to-have for retailers. Retailers across verticals must place a greater emphasis on sustainability to remain competitive and reach the growing number of consumers who support prioritizing these efforts when making purchasing decisions. Increase promotional effectiveness.

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Retail Consumer Clothing Definition 325

Retail TouchPoints

MARCH 28, 2023

Amid rising costs and fears of a looming recession, however, online retailers are finding they can no longer afford the level of generosity that customers have come to expect. retailers were revisiting their returns policies as of late 2022. For many years, permissive returns policies have been the norm in ecommerce.

Home Furnishings 266

Home Furnishings Clothing Operations Online Retail 266

Retail TouchPoints

MAY 3, 2023

How can companies deliver personalized ads at scale, search for new customers and conquer new markets, launch effective marketing campaigns and optimize products and brand experience? Like similar large retail enterprises, Lawson focused its efforts on developing value-based targeting and signal-based targeting. “By

POS 246

POS Customer Experience Customer Technology 246

Fabric

FEBRUARY 9, 2024

You kind of want to manage it like you’re in the dairy business. Tim Cook, CEO at Apple For retailers, improving inventory health sounds simple enough. The balancing act involves optimizing stock levels to meet customer demand while efficiently managing costs. If it gets past its freshness date, you have a problem.”

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Improvements Shipping Costs eCommerce Fulfillment 130

Groove

FEBRUARY 9, 2022

There are a variety of platforms to choose from when first launching an eCommerce store. Based on our near 15 years of eCommerce agency experience, we’re firm supporters of BigCommerce Enterprise and Shopify Plus as the top two enterprise eCommerce solutions for mid-market and enterprise-level eCommerce stores. BigCommerce Enterprise.

Merchant Services 284

Merchant Services eCommerce BigCommerce B2B 284

Retail TouchPoints

MAY 8, 2024

A lot of the same rules apply for user interface (UI) as they do for in-store commerce,” explained Pitié in an interview with Retail TouchPoints. Firstly, as the online marketplace becomes increasingly competitive, businesses are investing more in paid advertising to stand out and reach their target audience effectively.

Merchant Services 231

Merchant Services eCommerce Channel Mobile 231

Retail TouchPoints

DECEMBER 21, 2020

Retail businesses have faced myriad challenges in 2020. Even so, online sales aren’t always enough to keep brick-and-mortar retailers out of bankruptcy. In fact, AR’s potential for the retail environment is one reason why the AR market is projected to grow to $100.2 billion by 2024 — more than ten times what it is today.

Retail 312

Retail Operations Technology Travel 312

Algopix

FEBRUARY 26, 2024

More than 60% of sales in Amazon’s store come from independent sellers. In this complete guide, we will explore the importance of product research for Amazon sellers and delve into the key features, types, and usage of an effective Amazon product research tool. What Is the Importance of Product Research for Amazon?

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eCommerce Beauty and Health Information Consumer 129