Retail TouchPoints

MAY 16, 2024

The electronics retailer promises that “each time you open the app, your experience will become more tailored and relevant,” with My Best Buy Plus or My Best Buy Total loyalty program members getting access to even more personalized offers and exclusive deals.

Mobile 224

Mobile Consumer Electronics Electronics Payment Services 224

Retail TouchPoints

JANUARY 14, 2024

Microsoft has launched a new Retail Cloud Alliance (RCA) aimed at educating and empowering retailers to leverage cloud technology effectively. For retailers this mass migration to the cloud has become imperative to meet scalability, flexibility and cost-efficiency needs,” according to the RCA website.

Technology 256

Technology Retail Supplies Operations 256

Retail TouchPoints

MARCH 14, 2024

Retailers that have recently launched their own retail media businesses should learn from what the established leaders already do. In this way, retailers will act more like media houses and thus engender the trust of CPG advertisers. retailers all offer.

Retail 281

Retail Omnichannel Consumer Channel 281

Retail TouchPoints

MARCH 23, 2023

Prada Group and Adobe have entered an enhanced partnership designed to enable real-time personalization and increase revenue by enhancing the luxury retail group’s customer experiences across all digital and physical channels.

Omnichannel 292

Omnichannel Customer Experience Accessories Customer Data 292

Groove

MARCH 4, 2024

The world of retail is fast-paced, and web design is the cornerstone of customer engagement. Websites crafted strategically can act as a conduit to enhance a user’s experience. Web design effects like these streamline a customer's search and encourage engagement when it presents the most relevant content.

Web Design 370

Web Design eCommerce Improvements Presentation 370

Retail TouchPoints

APRIL 12, 2024

Brooks Running has joined forces with Outside Interactive , a creator of outdoor content, services and experiences, to bring local, personalized content to runners and outdoor enthusiasts across the country.

Outdoor 147

Outdoor Events Supplies Recommendation 147

Retail TouchPoints

FEBRUARY 8, 2024

Kroger will be the first company to test out Intelligence Node ’s new digital shelf optimization solution as it seeks to enhance its online marketplace. The improved digital marketplace solution represents an expansion by retail analytics firm Intelligence Node to support third-party sellers in their marketplace endeavors.

Customer Experience 258

Customer Experience Improvements Customer Data Information 258

Salsify

MARCH 1, 2022

The new Salsify Enhanced Content Software Development Kit (SDK) will help retailers establish and manage enhanced content connections to support retailer and brand conversion growth. These connections then empower brands to publish their enhanced content on retailer product detail pages (PDPs).

Retail 148

Retail Management Consumer Other 148

Retail TouchPoints

MAY 14, 2024

the way it has in Asia, a number of brands are adding some spice to their content marketing mix with the integration of live shopping experiences. “To Qurate Retail’s New App and FAST Channel Qurate Retail’s Sune shopping app. While livestreaming has yet to take off in the U.S. But Qurate isn’t giving up on TV.

Social Media 261

Social Media eCommerce Channel Events 261

Retail TouchPoints

FEBRUARY 5, 2024

Save A Lot is bringing retail media capabilities to its network of 800 independently owned and operated stores to boost their competitive advantage and better serve price-conscious consumers. In today’s competitive landscape, delivering value extends beyond pricing.

Operations 251

Operations Mobile Consumer Retail 251

Groove

APRIL 18, 2024

It makes it easier to manage one or more retail stores in one place. Pros of Shopify ERP Integration The best features of integrating an ERP into your Shopify store include: Enhanced Efficiency: Shopify ERP integration streamlines many processes, which can save you a lot of time on tasks that can be automated. Place test orders.

Shopify 393

Shopify Payment Services Shipping Costs Order Fulfillment 393

Algopix

MARCH 25, 2024

Amidst this digital cacophony, Amazon stands tall as a titan of online retail, connecting millions of sellers with eager shoppers worldwide. This is where Amazon Enhanced Brand Content (EBC) emerges as a game-changer, offering sellers a powerful tool to amplify their brand presence and captivate potential customers.

eCommerce 117

eCommerce eCommerce Platforms Mobile Consumer 117

Retail TouchPoints

MAY 2, 2024

[Editor’s note: This is an excerpt from the recent Retail TouchPoints Tech Guide, 3 Ways Generative AI is Transforming Brand Experiences. Now, any user can create content at scale. Generative AI can be a truly magical tool, helping unlock the creative process for brands of all sizes.

eCommerce 241

eCommerce Download Customer Experience Management 241

Retail TouchPoints

MAY 15, 2024

There are many “promises” on the surface, but for a generative AI tool to be effective and safe to use, it needs to be heavily researched and evaluated to ensure that the business is protected from any risks associated with using AI-generated content. Research various options in the marketplace.

Small Business Retail 205

Small Business Retail Information eCommerce Management 205

Retail TouchPoints

APRIL 17, 2024

Enter generative AI (gen AI) — a beacon of hope illuminating the path forward for retailers navigating this new terrain. The shift isn’t limited to chatbots; it extends to enhancing product catalogs. Many retailers grapple with insufficient product data. The demise of third-party cookies isn’t just another headline.

Social Media 278

Social Media B2C B2B Customer Data 278

Retail TouchPoints

JANUARY 15, 2024

Within the larger global market, McKinsey estimates that the retail and CPG sectors have the most to gain from AI , with potential to harness the tech and drive huge improvements in operational efficiency as well as the customer and employee experience.

Retail 305

Retail Customer Experience Technology Operations 305

Retail TouchPoints

FEBRUARY 7, 2024

In fact, 88% of marketers say interactive content helps brands differentiate themselves, while interactive content generates 52.6% more involvement than static content. It allows brands to create a game-like experience in a real-life setting, enhancing customer engagement and the overall shopping experience.

Retail 247

Retail Games Clothing Customer Retention 247

Retail TouchPoints

AUGUST 24, 2023

As retailers gear up for the 2023 holiday shopping season, predicted to be another big year, expect generative AI to influence consumer shopping and buying decisions. It’s being used to generate marketing content including social media posts, videos and images. In fact, seven out of 10 marketers in the U.S.

Toys 233

Toys B2C Social Media Accessories 233

Retail TouchPoints

MAY 23, 2023

Image resolution enhancement in Google Product Studio. Eye-catching, unique content helps grab shoppers’ attention, but creating that content requires a lot of time and resources.” Google isn’t a retailer, and we’re not a marketplace. Merchants in the U.S.

Merchant Services 284

Merchant Services Events Shopify Improvements 284

Retail TouchPoints

MARCH 13, 2024

The trend of a cautious yet resilient consumer has continued into the early stages of 2024, with high-ticket luxury and department store industries underperforming sectors that sell necessities — online retail, discount/club, automotive and grocery. Full-service restaurants are trailing their limited-service peers.

Multi-channel 242

Multi-channel Payment Services Consumer Automotive 242

Retail TouchPoints

NOVEMBER 28, 2023

Otterman will lead strategic marketing efforts at Macy’s, building awareness, engagement and loyalty among all customer segments via brand activation, campaign advertising and content planning, creative, visual merchandising, branded entertainment and media strategy. and enhanced the sports betting and gaming brand experience.

Marketing 212

Marketing Games Retail Customer 212

Wiser

APRIL 22, 2024

The Key to Enhanced Product Visibility: Digital Shelf Analytics Digital shelf analytics provide invaluable insights into how your products perform against competitors on online retail platforms. Regular audits of your content across all platforms are necessary to maintain reliability.

Comparison Shopping 78

Comparison Shopping Arts SEO Improvements 78

Algopix

APRIL 14, 2024

His expertise in SEO and digital marketing tactics has helped numerous businesses enhance their online presence and sales, making him a significant figure in the eCommerce landscape. Her strategic insights help businesses to innovate and thrive in the digital era, focusing on integrating new technologies to enhance consumer experiences.

eCommerce Marketing 114

eCommerce Marketing eCommerce Marketing Toys 114

Retail TouchPoints

APRIL 3, 2023

A new “social-inspired scroll” will allow customers to browse Walmart’s digital shelves just like they browse content on social media. In October 2022, Walmart launched a platform to bring in creators and help them monetize shoppable social content featuring its products. in 2022 — a period when Amazon saw a 4.61% decline.

Social Media 196

Social Media eCommerce Blog Customer 196

Wiser

APRIL 29, 2024

Creating the Perfect Store online merges the essence of physical retail success with digital sophistication to harness the burgeoning eCommerce wave. As traditional brick-and-mortar tactics evolve into eCommerce strategies, brands face the challenge of adapting to a retail landscape where the physical and digital merge seamlessly.

eCommerce Platforms 78

eCommerce Platforms Online Retail eCommerce Improvements 78

Retail TouchPoints

JULY 13, 2022

The app, which was created in partnership with Swiftly , aims to provide customers with enhanced mobile shopping experiences and generate new advertising revenue for the retailer. CPG brand partners can utilize dynamic ad placements, targeted content, sponsored searches and product recommendations to boost their sales.

Omnichannel 240

Omnichannel Payments Multi-channel Retail 240

Retail TouchPoints

DECEMBER 5, 2023

Although Hy-Vee has offered different components of retail media for some years, it has “been building in earnest” and officially launched Hy-Vee RedMedia , its full-scale retail media network early this fall, according to Jessica Enos, SVP of Retail Media for Hy-Vee, Inc.

Channel 236

Channel Management POS Demo 236

Retail TouchPoints

MAY 26, 2023

Gonzalez joined Vitamin Shoppe in 2020 and has overseen merchandising, marketing, branding, content and creative, product development and private brand initiatives. During her career she has held senior roles at retailers including Macy’s, Bluemercury, Ann Taylor, Bergdorf Goodman and Saks Fifth Avenue.

Operations 260

Operations Marketing Retail Supplies 260

Retail TouchPoints

JANUARY 6, 2022

The changes are being made with the goal of helping retailers streamline the process to meet requirements for consistent, accurate product content.

Merchant Services 244

Merchant Services Management Retail 244

Retail TouchPoints

JANUARY 12, 2024

Other major networks and content distributors are believers too. My prediction is that within three to five years , shopping from television will be a ubiquitous experience,” said Evan Moore, SVP of Commerce Partnerships at NBCUniversal in a session at the Retail Innovation Conference and Expo in June 2023.

Mobile 244

Mobile Consumer Other Retail 244

Retail TouchPoints

SEPTEMBER 14, 2022

Ahead of the holiday season, Walmart is adding new tools to support its mobile and online shopping with enhancements including: New styling features; Expanded Spanish-language search; An updated registry platform; and Inclusive functions for shoppers using SNAP and EBT. in a statement.

Gifts 246

Gifts Mobile Customer Experience eCommerce 246

Wiser

APRIL 15, 2024

In the era of digital transformation, brands face an increasingly complex web of content compliance obligations. As the guardians of your brand’s online presence, understanding the critical importance of monitoring content compliance is paramount. What is Content Compliance?

eCommerce 78

eCommerce eCommerce Platforms Social Media Operations 78

Wiser

OCTOBER 4, 2023

It involves creating engaging content, fostering community engagement, regularly updating and reviewing strategy based on analytics, and effectively managing online reputation. This immediate and personalized interaction can significantly enhance customer satisfaction and loyalty.

Social Media 145

Social Media Presentation Customer Experience Consumer 145

Retail TouchPoints

JULY 28, 2021

Klarna is continuing to build out its solution suite with two new acquisitions, moving beyond the buy now, pay later space with the goal of becoming a “retail bank, payments and shopping service,” according to the company. retail sales by 2024 , with 40% of U.S. Social commerce is expected to account for $84 billion in U.S.

Payment Services 264

Payment Services Comparison Shopping Banking Magazine 264

UpSellIt

MAY 2, 2024

By leveraging various social proof strategies, ecommerce retailers can boost their brand authority, instill confidence, and ultimately drive conversions. The Value of Social Proof Social proof is a dynamic tool that increases conversions while enhancing trust in your brand.

eCommerce 78

eCommerce Social Media Payment Services Download 78

Retail TouchPoints

DECEMBER 1, 2022

Macy’s is expanding its partnership with FIT:MATCH to include the company’s body-scanning bra fitting experience in 10 retail locations. The process also will provide data analytics to the retailer and the brands, allowing them to better serve customers.

Technology 268

Technology Omnichannel Recommendation Customer 268

Retail TouchPoints

JULY 17, 2023

Stylitics has purchased Barcelona-based Wide Eyes , a visual AI solution for fashion and retail, to enhance its digital merchandising platform with image recognition and AI tech designed to drive easier product discovery and faster conversion. Terms of the deal were not announced.

Fashion 195

Fashion Technology Retail Customer 195