Retail TouchPoints

MARCH 13, 2024

Big-box retailers enabled Ulta, Sephora and Petco to solidify their positioning in the market via access to new customers that hadn’t been exposed to their product offering before, as well as the increased convenience of buying multiple categories of items in one shopping trip. However, not all customers behave the same.

Multi-channel 252

Multi-channel Payment Services Automotive Consumer 252

Retail TouchPoints

FEBRUARY 20, 2024

Retail marketers stand to gain much-needed support and time from AI in a sector fueled by creativity and innovation. At a time when innovation and quick decision-making are business imperatives, marketers need to make their AI investments count. We know that AI can help build more meaningful connections between people and content.

Marketing 257

Marketing Technology Recommendation Management 257

Retail TouchPoints

JUNE 7, 2023

Serta Simmons Bedding (SSB) will emerge from bankruptcy “in the near future,” according to a company press release. The retailer, which filed for Chapter 11 protection with the U.S. billion to $315 million , a move that will also lower the company’s annual cash interest expense by more than $100 million.

eCommerce Platforms 258

eCommerce Platforms Supplies Operations Marketing 258

Retail TouchPoints

MARCH 6, 2024

To support his team’s efforts to build and expand The Dolphin, Ibrahim helped develop key strategic pillars for a future retail blueprint, “which is all about creating a consumer-centric narrative, curating iconic environments across the UK, and fixing an out-of-date leasing system that is one-size-fits-all and is more of a barrier,” he said. “We

Small Business Retail 257

Small Business Retail Events Merchant Services Consumer 257

Retail TouchPoints

APRIL 27, 2023

with other markets to potentially follow depending on the results. the story is a bit different: in 21 markets where Meta sees a “future opportunity to introduce checkout,” Shops without checkout — i.e. those that link out to an external merchant website — will continue to be supported for the time being. Outside of the U.S.

Merchant Services 300

Merchant Services Shopify Other Marketing 300

Retail TouchPoints

JUNE 20, 2023

He is credited with a turnaround of Logitech’s business by expanding into new categories and improving market share through the introduction of new products and the elevation of design as a pillar of the company’s strategy.

Improvements 263

Improvements Management Consumer Marketing 263

Retail TouchPoints

OCTOBER 23, 2023

Almost Famous markets products under its own brands (primarily Almost Famous), which can be found at retailers including Kohl’s , Macy’s , Walmart and Amazon Fashion. Steve Madden paid $52 million in cash for the brand, subject to a working capital adjustment as well as an earn-out provision based on future financial performance.

Apparel 207

Apparel Department Stores Fashion Channel 207

Retail TouchPoints

JUNE 20, 2022

Just like any marketing decision, you should understand what you are doing before you take a leap. After you know what Metaverses are receiving the most traffic, identify the competitors that have created integrations and marketing activations. Future Not Fad. Do Your Research. Do a Twitter deep dive.

Retail 302

Retail Automotive Fashion B2B 302

Retail TouchPoints

JULY 13, 2023

Dollar General has added a cash-back rewards program for its customers in partnership with the Ibotta Performance Network. Customers can add available offers to their DG Wallet from the the Deals page to begin earning rewards for future in-store purchases.

Financial Services 242

Financial Services Payment Services Banking Customer 242

Retail TouchPoints

MAY 3, 2023

The cookieless future has settled and users worldwide demand their data be kept private. Forbes reports that companies are now faced with increased pressure to find new ways to track marketing behaviors. This translates into using purchase history and customer base membership information to drive marketing campaigns.

POS 248

POS Customer Experience Customer Technology 248

Retail TouchPoints

OCTOBER 25, 2022

Media giants aren’t the only ones managing the fallout from Apple’s move — small- to medium-sized businesses are also searching for ways to adjust to today’s volatile digital marketing landscape. Before and After: The Impact of Ad-Tracking Changes. In the past, platforms like Facebook could automatically opt users into data tracking.

Channel 266

Channel Accessories eCommerce Consumer 266

Retail TouchPoints

DECEMBER 20, 2023

The Retail Remix podcast was developed to feature the founders, executives and practitioners shaping retail’s future. Over three -plus years, I have had the honor of speaking with industry pros who have rich backgrounds in tech, marketing and advertising, operations, finance and so much more.

Retail 248

Retail Supplies Merchant Services Social Media 248

Groove

MARCH 12, 2024

The conversation shines a light on the challenges and successes encountered in scaling the business, particularly through direct-to-consumer (D2C) strategies that leverage unique product customization and American craftsmanship to stand out in a competitive market. Gentry Jensen "I really do not want to put junk out into the marketplace.I

Outdoor 195

Outdoor eCommerce BigCommerce Travel 195

Retail TouchPoints

MARCH 27, 2024

With so many shifts in the market, the pressure is on to upskill your workforce. With a secure learning foundation, the performance progress possible for employees directly translates to benefits for the business — increases in customer satisfaction ratings and sales as well as productivity and retention.

Retail 241

Retail eCommerce Games Workshop 241

Groove

NOVEMBER 17, 2020

Investing in an eCommerce marketing tool helps businesses attract, engage and delight customers at every stage of the buyer's journey. Improve your email marketing strategy and exceed customer expectations with a tool that best fits your eCommerce needs. The right time to send emails to increase performance. Klaviyo vs. Listrak.

BigCommerce 368

BigCommerce Social Media Customer Data Recommendation 368

Retail TouchPoints

APRIL 25, 2023

Blonder brings 20 years’ experience in omnichannel DTC and digital marketing, most recently as President of Global Ecommerce at Wolverine Worldwide. With performance luxury strongly resonating with EMEA consumers, Streichenberger’s focus will include expanding the brand’s ecommerce and store footprint.

Omnichannel 288

Omnichannel Consumer Operations eCommerce 288

Groove

JULY 14, 2020

In order to improve company culture, leaders must focus on becoming better for the future. So, we're sharing these 3 marketing leadership tips to help increase productivity, drive employee determination and guide your business's overall marketing strategy. 3 Marketing Leadership Tips. Be Data-Driven. Conclusion.

Improvements 355

Improvements Marketing Webinar Events 355

Retail TouchPoints

FEBRUARY 5, 2024

As the RMN market is projected to surpass $100 billion in coming years, it’s no surprise that RMNs have been sprouting across various sectors, from hospitality and finance to conventional retail. Data is not just the fuel of the future, it’s the driving force of the present and beyond. Complexity cannot live here.

Retail 262

Retail Omnichannel Consumer Channel 262

Retail TouchPoints

SEPTEMBER 4, 2023

Naturally, these low- and no-code integrations must remain robust and secure, capable of handling your brand’s customary ecommerce traffic while accommodating future growth. This provides valuable insight into how well each of the company’s technology services are performing.

Payment Services 245

Payment Services Payments eCommerce Customer Experience 245

Retail TouchPoints

AUGUST 25, 2023

This allowed brands to have a one-on-one relationship with consumers while also providing them with data and insights to better understand marketing impact in ways that had never before been possible. We’ll explore this new approach in depth, what it means for brands and consumers, and how it will affect marketers and those working with them.

Retail 244

Retail Social Media Consumer Channel 244

Retail TouchPoints

APRIL 25, 2023

Through the Sam’s Club MAP Partners Club, brand advertisers can now easily connect with agencies and technologies to plan and execute their marketing campaigns. Additional partners and functionalities will be added to the program in the near future.

Retail 243

Retail Technology Management Marketing 243

Retail TouchPoints

OCTOBER 1, 2022

According to a Litmus study , every $1 invested in email marketing yields a profit of $36 —which is quite a return. Moreover, 78% of marketers say email marketing is crucial for the success of a business. Some of the reasons are hidden in the fact that email marketing is personal, customizable, and measurable.

Marketing 286

Marketing Mobile eCommerce Platforms Reference 286

Groove

FEBRUARY 27, 2024

He is responsible for developing and executing the overarching strategies and OKRs that ensure scalable and sustainable long-term growth, leveraging his expertise in digital marketing, e-commerce operations, product launch, and cross-channel sales team management.

eCommerce 195

eCommerce Apparel Operations Multi-channel 195

Retail TouchPoints

JANUARY 4, 2023

We’re seeing businesses behaving more like creators in some ways , using organic content to source feedback from customers, not just as a marketing strategy, but to inform their business,” said Katherine Shappley, VP of Meta ’s Commerce Business Group at a recent media event. “In The New Market Research: Social Listening.

Social Media 285

Social Media Omnichannel Channel Information 285

Wiser

OCTOBER 3, 2023

Understanding how your promotions perform in real time can provide a wealth of insights, allowing you to optimize your strategies and gain a competitive edge. Key benefits include: Real-Time Feedback: Monitoring provides real-time insights into how a promotion is performing. Such as: Strategy No.

Improvements 144

Improvements Technology Marketing Customer Loyalty 144

Groove

SEPTEMBER 5, 2023

By boiling water and converting it to expanding steam, which in turn powered a rotating lever, individuals could harness the immense energy of water to perform tasks that would typically require the labor of ten or more people. The Future of Automation As we move forward, the pace of technological advancement shows no signs of slowing down.

Presentation 195

Presentation eCommerce Merchant Services Technology 195

Kissmetrics

DECEMBER 14, 2020

Content needs to be updated regularly, to meet search engine optimization standards and your online marketing goals. Make sure it’s performing well, to get the most out of your content. There are a number of reasons a content audit can help your website perform better. Are you trying to up your content marketing game?

SEO 362

SEO Improvements Marketing Social Media 362

Retail TouchPoints

SEPTEMBER 5, 2023

They’re likely asking questions of their marketing and sales team concerning performance and outputs. The question is: how can retailers best leverage the technology to land the strongest sales performance outcomes? Implementing VR training will not be without its challenges, but the future is promising. Let’s explore.

Consumer Electronics 227

Consumer Electronics Retail Electronics Customer Experience 227

Retail TouchPoints

JUNE 28, 2023

market when it comes to the funding of public art and the support of artist communities, gallery camaraderie and knowledgeable collector groups. Chicago art culture and hyperlocal retail tactics suggest that other markets may be missing opportunities to identify new talent and create incubators for Gen Z and Gen Alpha consumers of tomorrow.

Arts 275

Arts Retail Fashion Technology 275

Wiser

DECEMBER 4, 2023

For brand manufacturers, retail monitoring is a critical aspect of maintaining and enhancing market presence. It offers detailed insights into product performance, customer preferences, and the effectiveness of sales strategies across different platforms.

Retail 146

Retail Presentation Operations Management 146

Retail TouchPoints

JANUARY 20, 2023

The changes announced today strengthen our future without reducing our total addressable market, our strategic objectives or our ability to deliver them over time. We are encouraged by our recent topline performance and in particular the momentum in orders,” he said.

Operations 268

Operations Technology Improvements Management 268

Retail TouchPoints

MAY 24, 2023

Unsurprisingly, this has dramatically changed the shopper marketing landscape, and as a result, retail brands are being forced to rethink how they interact with consumers. For too long, retail brands have relied on copycat marketing techniques at the expense of creative approaches, particularly when it comes to shopper marketing.

Retail 276

Retail Customer Loyalty Consumer Travel 276

Retail TouchPoints

DECEMBER 5, 2023

Hy-Vee, as an organization, has been innovative in the market and has even won awards over the past few years for our focus on innovation,” Enos said in an interview with Retail TouchPoints. Enos added that strategic partners like Samsung will be key in bringing these unique offerings to market moving forward.

Channel 248

Channel Management POS Demo 248

Retail TouchPoints

JULY 14, 2023

The supermarket ad circular is an age-old marketing tool, albeit one that frequently ends up in the recycling bin. We are merging product and promotional data to enable advanced targeting , actionable content and measurable performance.”

Social Media 218

Social Media Consumer Marketing Retail 218

Retail TouchPoints

MAY 9, 2023

Square’s Future of Commerce report noted that 91% of U.S. retailers plan to use technology and automation for their critical behind-the-scenes work, like inventory, orders, payroll and invoicing — as well as for more customer-focused needs like communications, marketing, loyalty and checkout. What’s Next?

Payment Services 274

Payment Services Retail Operations Banking 274

Retail TouchPoints

JULY 18, 2022

But — and this is important — while we’re looking around for the next big thing, that tech enjoys slow but steady market adoption. But audio isn’t going to stay at the office, when there’s a $20 trillion consumer market that’s perpetually game for new things. Everything in the future will have an audio component, especially commerce.

Merchant Services 295

Merchant Services Arts Customer Experience Consumer 295

Retail TouchPoints

MAY 24, 2023

We’re excited about this continued collaboration as it extends our vision for the future of retail media, offering brands another powerful marketing lever inside the store,” said Cara Pratt, SVP at Kroger Precision Marketing in a statement.

Retail 244

Retail Omnichannel Technology Marketing 244