Retail TouchPoints

AUGUST 1, 2022

Ecommerce websites are among the hardest hit, making up 79% of all cases, surpassing all other industries. There is also a practical reason ecommerce is targeted more than other industries. With the rate of change and new releases standard in the industry, it can be almost too easy to make accessibility mistakes.

Retail 262

Retail Multichannel Webinar eCommerce 262

Groove

JANUARY 14, 2022

So, you are interested in learning how to improve your website's SEO ranking on Google. Improve User Experience, Increase SEO Ranking. Monitor Google Search Central (one of our favorite SEO ranking tools ) to see recommendations on how to improve your web pages. Luckily, you’ve landed on the right page!

SEO 150

SEO Improvements Reference BigCommerce 150

365 Retail

FEBRUARY 7, 2024

While all the hype is one generative AI, natural language processing (NLP) is one area that immediately impacts modern industries. Organizations in retail and utilities can use NLP to analyze customer opinions and improve product/service delivery. NLP In Gaming The gaming industry has many applications that NLP technologies can impact.

Games 52

Games Technology Social Media Improvements 52

Kissmetrics

FEBRUARY 1, 2022

The data also shows the top 25 percent of websites in an industry convert at 5.31 Research shows adding social proof to your site will rapidly improve customer trust and eventually increase your conversion rate. Similarly, some changes might improve your conversion rate but make you less money. percent or higher.

Improvements 245

Improvements Live Chat SEO eCommerce 245

Retail TouchPoints

FEBRUARY 6, 2023

Unfortunately, when it comes to home delivery, most retailers treat customers monolithically and miss the opportunity to use delivery persona concepts that can lower delivery costs, increase revenue and improve customer loyalty. What are delivery personas?

Customer Loyalty 147

Customer Loyalty Improvements Customer Retail 147

365 Retail

MARCH 12, 2024

Retail industry charity the Retail Trust has developed a generative AI powered dashboard to help retailers including FatFace and Next to improve staff mental health and prove the value of their wellbeing strategies. return on every £1 spent. return on every £1 spent.

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Improvements Retail Recommendation Technology 59

Retail TouchPoints

MAY 11, 2022

Accurate search results and personalized recommendations are undisputedly the bedrock of modern ecommerce. To make all of this possible — from search query relevance to ranking models and recommendation engines — machine learning (ML) is utilized. Industry Trends and In-Demand Tasks. Industry Trends and In-Demand Tasks.

eCommerce 261

eCommerce Recommendation Accessories eCommerce Platforms 261

Retail TouchPoints

JANUARY 5, 2024

GNC has been using machine learning and AI-powered solutions to sharpen its product recommendations, which is particularly important in the health and wellness category. Being hyper-personalized is about making the right recommendations at the right time.”

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Recommendation Consumer Information Customer 287

Retail TouchPoints

DECEMBER 18, 2023

Here are some key insights that can be applied to any industry building with AI. That’s why the ecommerce industry was an early adopter of AI. Ecommerce businesses have realized that clean, accurate and diverse data is essential for training AI models to make accurate predictions and recommendations.

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Recommendation eCommerce Jewelry Document 252

Retail TouchPoints

JANUARY 15, 2024

Within the larger global market, McKinsey estimates that the retail and CPG sectors have the most to gain from AI , with potential to harness the tech and drive huge improvements in operational efficiency as well as the customer and employee experience. But many of these tasks may just represent the low-hanging AI fruit.

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Retail Customer Experience Technology Operations 303

Groove

FEBRUARY 16, 2024

Efficient Marketing Automation: With a Shopify HubSpot integration, retailers can leverage HubSpot workflows to automate marketing tasks such as abandoned cart recovery, personalized product recommendations, and post-purchase follow-ups. Data Hygiene: You'll want to conduct periodic reviews to ensure integrated data is accurate.

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Shopify Live Chat Customer Data Information 379

Retail TouchPoints

AUGUST 10, 2023

With the help of ChatGPT and Bard, the hype around generative AI has soared over the past few months, with experts shouting daily from the mountaintops about its potential to revolutionize the retail industry. One of the most common examples of AI in the retail industry today is in the use of chatbots to provide customer support.

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Shipping Costs eCommerce Customer Experience Recommendation 228

Retail TouchPoints

OCTOBER 24, 2023

New Macro Trends – and Challenges – on the Horizon The good news is that the supply chain snarls that plagued both industries in the last three years have finally subsided , leaving an opening for executives to focus on improving supply chain resilience for the long term.

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Retail Supplies Operations Technology 266

Retail TouchPoints

JUNE 16, 2023

The competition for top positions across all search features on Google’s SERP space is highly competitive, with industry publishers, aggregators and competitors all striving for optimal visibility. From established industry leaders to emerging challengers, everyone competes on Google. Optimizing share of voice. Maximizing sales.

SEO 250

SEO Search Marketing Improvements Recommendation 250

Pivotree Blog

OCTOBER 5, 2023

Back then, one wouldn’t have imagined digital commerce going as mainstream as it is today, let alone the automotive aftermarket industry going digital. The thing is, customer expectations matter, whether it’s the automotive aftermarket or any other industry. And this is where digital transformation becomes a certainty.

Automotive 52

Automotive Webinar Customer Experience Information 52

Retail TouchPoints

JULY 14, 2023

The AI industry continues to evolve rapidly with the introduction of ChatGPT, Google Bard, Bing Chat and Jasper, to name a few. This applies across the customer shopping journey, from customized recommendations to predicting consumer behavior and product demand as well as creating more seamless omnichannel experiences.

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eCommerce Order Fulfillment Fulfillment Multi-channel 203

Retail TouchPoints

JULY 10, 2023

Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past. It leverages hyper-localized search combined with millions of product attributes to recommend products.

Merchant Services 272

Merchant Services Shipping Costs Retail Social Media 272

Groove

SEPTEMBER 5, 2023

In today's fast-paced world, automation plays a vital role in various industries, including eCommerce. This introductory chapter sets the stage by delving into the history of human automation, starting with the utilization of water as a source of power and the subsequent industrial revolution.

Presentation 195

Presentation eCommerce Merchant Services Technology 195

Retail TouchPoints

JANUARY 8, 2024

With this data, brands can better understand customer fit issues, improve how they communicate sizing to customers and even incorporate the feedback into product designs and manufacturing. Amazon, like much of the retail industry, has been focusing on AI’s potential in recent months.

Apparel 147

Apparel Beauty and Health Recommendation Fashion 147

Retail TouchPoints

MAY 12, 2022

Sensormatic IQ’s platform integrates the complete Sensormatic Solutions portfolio with third-party offerings designed to improve operations at every level.

Operations 251

Operations Recommendation Technology Management 251

RetailMinded

NOVEMBER 5, 2021

So, if you also want to improve your retail branding digitally, read this article to the end. You’ll learn simple yet effective strategies to improve your retail branding digitally. This involves encouraging your existing customers to recommend your retail products to their friends and relatives. .

Improvements 105

Improvements Social Media Retail Consumer 105

Retail TouchPoints

APRIL 11, 2024

We are past the point of conjecture about whether AI will upend the retail industry; it already has. For the most part, retailers have deployed AI to tackle low-hanging fruit such as automated customer service chatbots, personalized content for one-to-one marketing campaigns and improved store and inventory analytics.

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Retail Mobile Consumer Operations 270

Retail TouchPoints

MARCH 15, 2023

Grove Collaborative has introduced Grove Wellness, a product hub featuring a personalization engine designed to sharpen recommendations around consumers’ evolving health and wellness needs. The wellness industry is also larger than the home care industry and growing faster. loss in 2021.

Beauty and Health 284

Beauty and Health Consumer Recommendation Improvements 284

GetElastic

JANUARY 7, 2020

This article offers an overview of how True Value added 360-degree images to their marketing mix and improved outcomes for their online channels, along with some insight on the structures they had in place that made their success possible. Improving Online Conversions with 360º Images. Bounce rates decreased by 27 percent. ?

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Improvements Social Media Hobbies Outdoor 158

365 Retail

DECEMBER 21, 2021

It’s no secret that the retail industry experienced incredible disruption over the past year. From the rise of online shopping and its impact on in-store sales to the increasing importance of technology and security, we spoke to a few retail experts about what those in the industry can expect to see next year and beyond. .

Social Media 105

Social Media Retail Payment Services Subscription 105

Retail TouchPoints

APRIL 22, 2022

Amazon is creating a $1 billion venture investment program, the Amazon Industrial Innovation Fund (AIIF), with the goal of supporting innovation in customer fulfillment, logistics and the supply chain.

Fulfillment 264

Fulfillment Supplies Technology Improvements 264

Korona

AUGUST 5, 2022

Improving a dispensary customer experience is an ongoing process that should be continuously polished and adjusted. Below is a detailed guide on how to improve dispensary customer experiences. Table of Contents. A driving factor for many shoppers’ choice is the customer experience offered by each cannabis retailer.

Customer Experience 94

Customer Experience Improvements Customer POS 94

Smile.io

OCTOBER 3, 2023

The pet industry has undergone several changes in the past few years, but none more notable than the premiumization of pet supplies. The global pet industry is worth $320 billion and is expected to grow to almost $500 billion by 2023, according to a report from Bloomberg Intelligence. Well, a loyalty program is a great place to start.

Supplies 63

Supplies Beauty and Health Social Media Accessories 63

Retail TouchPoints

AUGUST 2, 2022

Yelloh is now tapping into AWS’ logistics, distribution and home delivery expertise to enhance the customer experience, optimize delivery times and personalize product recommendations. This capability is also improving Yelloh drivers’ ability to better serve customers through precision routing and improved customer insights.

Mobile 258

Mobile Retail Customer Experience Improvements 258

Groove

APRIL 28, 2021

From website design and development to eCommerce SEO, email marketing, paid media and more, our team of developers, designers and marketers work with you to constantly improve key metrics and drive conversions. We also analyze the industry landscape and identify areas of your business that differentiate your brand from your competitors.

BigCommerce 284

BigCommerce eCommerce Design Recommendation eCommerce 284

Groove

JUNE 13, 2022

is an Industrial Supply Distribution and Liquid Paint Application company that was established in 1940 as a family-run business. Although increasing their budget was the main driver to improving these metrics, the team incorporated technical tactics that would create efficiency for the budget increase. Strobels Supply Inc. The Results.

Supplies 195

Supplies PPC Improvements Information 195

Groove

APRIL 4, 2024

A benchmark group, particularly in the context of Shopify Performance Data, is a collective of eCommerce businesses that anonymously share and compare key performance metrics to gauge their relative standing in the industry. Below are examples of what you can do if you identify areas within each metric that could be improved: 1.

Shopify 150

Shopify Payment Services eCommerce Merchant Services 150

Groove

DECEMBER 23, 2020

As you create and implement your mobile strategy, we recommend keeping an eye out for these trends: Anticipate Omni-Channel Shoppers. We recommend compressing images or using different images for mobile breakpoints to speed up your site and improve mobile experience. Offer Native Mobile eCommerce Checkouts.

Mobile eCommerce 370

Mobile eCommerce Mobile eCommerce Social Media 370

Retail TouchPoints

JUNE 8, 2023

Heeling and Dealing The sneaker resale market is a lucrative industry. Riskified’s data found that sneakers are 162% riskier than the average industry risk level across all industries. The data suggests that merchants need to improve their fraud detection strategies in this segment in particular.

eCommerce 239

eCommerce Fashion Jewelry Electronics 239

RetailMinded

DECEMBER 5, 2022

This post provides tips for improving IT security, helping ensure your business can focus on critical objectives instead of worrying about malicious attacks. Tips For Improving Your IT Security. These actionable tips don’t require sophisticated protocols but go a long way toward improving your company’s security.

Payment Services 52

Payment Services Improvements Operations Information 52

Kissmetrics

JUNE 18, 2021

This handy metric tells you exactly how effective you are as a social seller while highlighting how you can improve. In this article, I’ll cover everything you need to know about the tool, how to use it properly, and how to improve your score. Do you have a cover photo, a complete job history, and recommendations?

Social Media 267

Social Media Improvements Recommendation Information 267

ROI Revolution

MAY 31, 2019

Automated Ads will also recommend a budget that is most likely to get the retailer results. To monitor the campaign, Automated Ads will update retailers on how their ads are performing and how they can improve them. Others invest in crafting custom recommendation engines to guide customers to a tailored set of products.

Merchant Services 68

Merchant Services Recommendation Reference Technology 68