Forrester eCommerce

MARCH 2, 2022

What Is A Marketing Resource Management (MRM) Solution? A tool or suite of tools that enables marketers to manage planning and budgeting, project and program management, collaboration and calendaring, content production, asset management, and performance analytics. Why Do Marketers Need MRM?

Management 195

Management Marketing B2C Operations 195

Forrester eCommerce

MARCH 2, 2022

What Is A Marketing Resource Management (MRM) Solution? A tool or suite of tools that enables marketers to manage planning and budgeting, project and program management, collaboration and calendaring, content production, asset management, and performance analytics. Why Do Marketers Need MRM?

Management 195

Management Marketing B2C Operations 195

Retail TouchPoints

MARCH 28, 2024

The Home Depot is acquiring building products distributor SRS Distribution for $18.25 The acquisition of SRS follows Home Depot’s November 2023 acquisition of Construction Resources , a distributor of design-oriented surfaces, appliances and architectural specialty products with showrooms across the Southeast and East Coast.

Fulfillment 229

Fulfillment Presentation Operations Customer 229

Retail TouchPoints

MAY 12, 2023

An affiliate of brand management company Bluestar Alliance has purchased the U.S.-based based wholesale and retail business assets of the Scotch & Soda brand, which will allow its products to be sold in retail stores across the country.

Accessories 298

Accessories Apparel eCommerce Platforms Fashion 298

Retail TouchPoints

MAY 23, 2023

Generative AI for Product Images The biggest announcement was the introduction of Product Studio, which employs proprietary generative AI technology, developed in-house at Google, to help merchants quickly and easily create unique product imagery for their product listings. Merchants in the U.S.

Merchant Services 282

Merchant Services Events Shopify Improvements 282

Forrester eCommerce

FEBRUARY 23, 2021

Why You Need A New Segmentation Approach To Understand Today’s Investors Wealth management firms commonly segment their clients by investable assets. But this is not enough to help firms decide on new products and services or optimize customer engagement models.

Management 252

Management Customer Customer Experience 252

Retail TouchPoints

DECEMBER 1, 2023

Distances between us are reduced to mere pixels on screens, and proximity is no longer the sole measure of productivity. Just as a live band relies on cues during a performance, remote teams can utilize videoconferencing, instant messaging and project management tools as their guiding instruments.

Events 232

Events Arts Management Information 232

Retail TouchPoints

APRIL 9, 2024

I’ll never forget my 40th birthday trip to Istanbul when the hotel staff not only wished me a happy birthday when I checked in, but the general manager surprised me with a cake, champagne and a handwritten note with 40 things to do in Istanbul. Consider Gen Z’s demand for personalized products and experiences. issuing community.

Merchant Services 235

Merchant Services Travel Management Consumer 235

Retail TouchPoints

JANUARY 11, 2023

Her keen insights and incomparable experience will be decisive assets in driving the ongoing development of Christian Dior,” said Bernard. LVMH also made two other changes to its management team: Charles Delapalme, EVP of Christian Dior Couture, was named Managing Director of Christian Dior Couture; and.

Jewelry 254

Jewelry Management Other Marketing 254

Retail TouchPoints

JUNE 24, 2021

Customer experience management platform Salsify is releasing an exclusive workflow library of pre-built templates designed to help brands improve the operational efficiency of publishing product content. Retailers can use these workflows as a blueprint for creating customized, automated processes for brands to publish product content.

Customer 170

Customer SEO Management Customer Experience 170

Retail TouchPoints

MARCH 23, 2023

Popelka is currently building a global team that will span strategy, customer experience, sales, product, product marketing, customer support and ecosystem development to offer ARES customers a full suite of professional services. AR Try-On Source: Snap, Inc.

Apparel 162

Apparel Retail Fashion Recommendation 162

Retail TouchPoints

JANUARY 13, 2023

Beauty brand Morphe ’s parent company FORMA Brands has initiated voluntary Chapter 11 proceedings in order to facilitate the sale of its assets for $33 million. These lenders include Jefferies Finance and funds managed by Cerberus Capital Management and FB Intermediate Holdings.

Operations 265

Operations Management Consumer eCommerce 265

Wiser

AUGUST 30, 2023

Understanding and managing your brand equity is a powerful strategy for businesses in today’s competitive market landscape. Brand equity refers to the value of your brand in the minds of your consumers, and it’s a key asset that can drive your business’s growth and profitability.

Management 147

Management Social Media Customer Loyalty Reference 147

Retail TouchPoints

OCTOBER 12, 2023

Self-serve advertisers will be able to gain detailed insights into Walmart Connect’s advertising solutions to help maximize their ad performance, while managed advertisers and agencies can elevate their proficiency in the Walmart Connect solutions to improve their buying decisions.

Retail 224

Retail Omnichannel Blog Improvements 224

Retail TouchPoints

JUNE 9, 2022

The funding comes from the Sustainable Investing Business within Goldman Sachs Asset Management, alongside majority shareholder STORY3 Capital Partners. Recover , a materials science company that produces sustainable premium recycled cotton fiber and cotton fiber blends, has received $100 million in minority equity capital.

Apparel 223

Apparel Arts Fashion Supplies 223

Retail TouchPoints

FEBRUARY 16, 2024

has partnered with the global brand management firm WHP Global — which owns the Toys ‘R’ Us and Babies ‘R’ Us brands as well as a stake in Express — to acquire the New York-based fashion brand Rag & Bone. will acquire all the Rag & Bone operating assets with its contribution of $56.5 To manage the Rag & Bone IP, Guess?

Fashion 226

Fashion Department Stores Toys Operations 226

Retail TouchPoints

SEPTEMBER 16, 2022

Liverpool said in a statement that “this operation represents an attractive opportunity to diversify assets geographically.”. In contrast Liverpool’s shares rose 10% since the start of the year, and it posted double-digit revenue growth for Q2 2022 due to good inventory management and a better mix of products.

Department Stores 240

Department Stores Retail Events Operations 240

Retail TouchPoints

OCTOBER 18, 2021

One reason was that with in-person interactions and travel severely restricted, creating and shipping product samples internationally became if not impossible then cost-prohibitive. If you get all your products into [3D], that means you’re making even fewer samples, as well as streamlining processes such as sales and marketing,” she noted.

Shipping Costs 256

Shipping Costs Apparel Travel Shipping Products 256

Retail TouchPoints

JANUARY 11, 2024

As the use cases for this technology have become more clear, in 2024 we’ll see generative AI step into the arena as retailers move from experimentation to production, unlocking both efficiency and revenue opportunities — securely and at scale. Streamline product catalog management. Streamline product catalog management.

Retail 233

Retail eCommerce Technology Social Media 233

Retail TouchPoints

MAY 10, 2021

The retailer also closed 242 stores during its restructuring process last year, which culminated in a sale to Simon Property Group and Brookfield Asset Management. The company had previously laid off 1,000 employees in mid-2020 as the pandemic weighed on its operations.

Operations 210

Operations Department Stores Management Retail 210

Retail TouchPoints

FEBRUARY 20, 2024

But as this technology becomes an increasingly visible asset, it holds the power to free up time, break through creative blocks and solve customers’ needs in new ways. Now, technologies like AI can manage those processes more quickly than ever before, and even support marketers as a creative partner in the stages of ideation.

Marketing 247

Marketing Technology Recommendation Management 247

Retail TouchPoints

DECEMBER 5, 2022

million of liquidity available at the end of Q3 2022, including about $92 million of availability under asset-based credit lines, against nearly $1.8 Party City is reportedly renewing talks with creditors to acquire liquidity with help from existing advisers, people familiar with the situation told Bloomberg. The retailer had about $121.5

Shipping Costs 277

Shipping Costs Supplies Operations Shipping 277

Retail TouchPoints

MAY 9, 2023

Foot Locker has named Blanca Gonzalez as SVP and General Manager of its WSS banner, effective May 15, 2023. Gonzalez was most recently VP of North America Product Merchandising for Nike and brings more than 19 years’ experience in marketing, merchandising and sales leadership positions.

Operations 260

Operations Management Retail Marketing 260

Retail TouchPoints

APRIL 1, 2024

Customers don’t judge businesses by the quality of their products or services alone. The best solutions will have the ability to pull context from your assets, such as a company-specific glossary with relevant terminology, to ensure that translation outputs are tailored specifically to your organization. The true differentiator is CX.

Retail 288

Retail Customer Experience Customer Retention Technology 288

Algopix

FEBRUARY 18, 2024

This legal structure separates the business’s assets and liabilities from the personal assets of its owners, referred to as members. Operating under an LLC structure offers a crucial layer of protection by segregating personal assets from business liabilities. What Are the Benefits of an LLC?

eCommerce 107

eCommerce Document Operations Management 107

Retail TouchPoints

JUNE 9, 2022

Using a combination of online and offline data sourced from across its organization, The Home Depot will offer product suggestions designed to help customers complete projects on which they are embarking. In April 2022, the retailer appointed Matt Carey to the newly created role of EVP of Customer Experience.

Omnichannel 228

Omnichannel Customer Experience Customer Data Improvements 228

Retail TouchPoints

AUGUST 24, 2023

CommentSold , a provider of live selling technology, has acquired the assets of mobile livestreaming marketplace Popshoplive. The newly named platform — Popshoplive, powered by CS — will allow creators to sell products directly to their followers via their own branded storefronts rather than referring them to brands and retailers.

Drop Ship 211

Drop Ship Social Media Small Business Retail Fulfillment 211

Retail TouchPoints

APRIL 17, 2023

“In light of its liquidity constraints, the company was unable to finalize its marketing and sale process out of court and intends to continue exploring a sale of all or some of its assets pursuant to section 363 of the Bankruptcy Code,” said David’s Bridal in a statement.

Payment Services 323

Payment Services Operations Gifts Books 323

Retail TouchPoints

MAY 12, 2023

Companies looking to successfully manage a workforce responsible for performing home maintenance, appliance installation and repairs, critical electric or plumbing work — or overseeing short-cycle construction projects — need a strategy to overcome the challenges of building a candidate pipeline to ensure full staffing.

Customer Experience 326

Customer Experience Customer Travel Technology 326

Retail TouchPoints

AUGUST 30, 2023

Our customer is there to discover new products, trends and educate themselves on brands they have heard about. It’s another vehicle for them to learn about brands and search for product information.” The assets must be authentic and from the heart – having the influencer speak from their voice and their experience with the brand.”

Channel 229

Channel Information Customer Consumer 229

Retail TouchPoints

JULY 17, 2023

IoT solutions enable retail stores to monitor and manage their equipment, including HVAC systems and refrigerators. Example: Walmart Walmart is applying IoT technologies for effective store equipment management. Inventory management. Adopting advanced technology in retail stores makes the shopping experience more engaging.

Food and Beverages 229

Food and Beverages Payment Services Retail Payments 229

365 Retail

APRIL 26, 2024

Braehead , one of the UK’s premier retail and leisure destinations, managed by property company SGS and asset managed by Global Mutual with Savills as property managers, has expanded its beauty offerings by welcoming Italian cosmetics brand KIKO Milano.

Beauty and Health 62

Beauty and Health Leisure Management Operations 62

Retail TouchPoints

MAY 5, 2022

The fund will be on the lookout for companies with solutions that can: Better serve customers by simplifying how people invest in their homes through milestones of home ownership, ongoing maintenance and renovations/remodels, as well as evolving how professional customers efficiently manage and grow their businesses; Better serve associates to improve (..)

Improvements 257

Improvements Retail Books Technology 257

Retail TouchPoints

NOVEMBER 29, 2023

The ability to capture attention swiftly and convey complex messages at a glance is an invaluable asset amidst the relentless digital competition. In a world where attention spans are increasingly fleeting , the ability to create a lasting impression through visual content is a precious asset.

Social Media 243

Social Media Travel Information Consumer 243

Retail TouchPoints

JULY 22, 2021

“We’re thrilled to join Snap, where we will strengthen and scale our world class 3D asset platform for retailers and brands,” said Cacace in a statement. The future of AR commerce is bright, and we’ll continue to make it easy for our partners to create, manage, and deploy AR experiences across all customer touch points.”

Apparel 264

Apparel Recommendation Technology Consumer 264

Retail TouchPoints

DECEMBER 7, 2021

Australia-based tech platform Marketplacer , which helps brands, retailers and other businesses create their own online marketplaces, has received $38 million in fresh funding to build out its product suite, grow its partner program and continue its expansion in the U.S.

eCommerce 274

eCommerce Management Marketing Other 274

Retail TouchPoints

JUNE 25, 2020

The features are being offered through the Honeywell Operational Intelligence asset management platform. These functionalities can provide employees and managers with real-time data so that they can better manage the re-opening process.

Mobile 262

Mobile Management Operations Customer 262