Retail TouchPoints

DECEMBER 27, 2022

Vonage’s latest global research shows voice calls are a top-two preferred communication channel by consumers when connecting with brands, and this is likely to increase in the coming year. In fact, 73% of consumers currently connect with businesses via voice calls, and one-third plan to do even more business through voice in the next year.

Customer 314

Customer eCommerce Retail Customer Experience 314

Inflow Insights

MAY 22, 2018

Contact us here. But, throughout the first half of 2018, we’ve seen even more dramatic changes to Facebook’s business platform. Contact us here. The retailer spends more than 50% of its ad budget on digital media and, as of March 2018, 47% of its revenue comes from online sales. We can help. Example #1: Adidas.

eCommerce 140

eCommerce Social Media Events Marketing 140

Sailthru

NOVEMBER 10, 2017

At least that’s our thinking after Kevin Kwon, head of growth at Spring , and Will Flaherty, head of growth at Rent the Runway , joined Hilary Milnes from Glossy for a fireside chat to discuss their successes in 2017 and plans for 2018. You’re not going to win big in 2018 without placing bets. Technology enables, it doesn’t solve.

Arts 96

Arts Events Technology Subscription 96

BigCommerce

FEBRUARY 1, 2018

This varies based on the country in which you’re located, so contact your local licensing department. Understanding the implications of all these laws is essential for the health of your business — and the protection of consumers who become your customers. Licenses and permits.

Merchant Services 362

Merchant Services Payment Services Shipping Costs BigCommerce 362

Retail TouchPoints

MAY 20, 2021

The COVID-19 pandemic has only heightened the move away from the physical walk down store aisles to the seamless clicks of buttons and consumers’ reliance on the internet for retail purchases. The rate of ADA-based web and app lawsuits jumped by 177%, from 814 in 2017 to 2,258 in 2018, according to a Venture Beat analysis.

Customer 299

Customer Retail Shopping Carts Consumer 299

SellBrite

JANUARY 26, 2018

To continue building a sustainable and profitable ecommerce business in 2018, you need to spend time thinking about what you’re going to do differently this year, what you’re going to scale back, and what you’re going to double down on in order to attract, convert, and keep new customers over the next 12 months.

eCommerce 148

eCommerce Blog Customer Loyalty Travel 148

Retail TouchPoints

FEBRUARY 16, 2021

Maisonette previously raised $15 million in its Series A round in 2018, bringing the total raised to more than $50 million. “As consumers went online for more and more of their shopping needs over the last year, we saw demand for Amazon alternatives grow,” said Larry Aschebrook, Managing Partner, G Squared in a statement.

Apparel 147

Apparel Toys Accessories Consumer 147

ecomdash

JULY 3, 2018

Contact our support team. Updating hundreds of products can be time-consuming for our sellers. The post Ecomdash Product Updates – June 2018 appeared first on Ecomdash. In addition to these time-saving features, ecomdash will create new customers, helping you manage customer organization and retention. Bulk Edit Updates.

Shipping Costs 64

Shipping Costs Shipping Channel Fulfillment 64

Dynamic Action

JANUARY 30, 2018

Prescriptive analytics for retail will overtake predictive analytics as one of several 2018 retail trends, according to new research from Forrester. the consumer has changed, and their expectations continue to change, rapidly.’. . Learn how we can help by contacting us using the form below, or read more on our Why page.

Retail 48

Retail Internet Retail Apparel Recommendation 48

RTP blog

JUNE 17, 2019

By Anand Janefalkar, UJET As consumer values and priorities are shifting towards a more multichannel and digital experience, we are watching the retail industry evolve right before our eyes. Today’s contact centers provide the data-driven context and automation needed to keep pace with customers. As Founder and CEO of UJET, Inc.,

Customer 150

Customer Retail Mobile Multichannel 150

Retail TouchPoints

FEBRUARY 10, 2021

The stores would include integrated online-to-offline capabilities as part of a digitally empowered phase of Nike’s Consumer Direct strategy , the Consumer Direct Acceleration. In 2018, Nike tested the neighborhood-centric Live pilot in Los Angeles.

Vend 264

Vend Gifts Consumer Fulfillment 264

Retail TouchPoints

JUNE 11, 2021

But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Consumers’ new shopping habits picked up during the pandemic show no sign of waning. Online : Consumers also love the convenience online shopping provides. billion in 2020, up 32.4%

Payment Services 184

Payment Services Payments Retail Sporting Goods 184

Retail TouchPoints

JUNE 4, 2021

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations. that consumer spending fell by a record 16.4% This year, there will be 4.2

Payment Services 163

Payment Services Payments Small Business Retail Technology 163

Groove

AUGUST 4, 2020

billion in 2019, the second largest online shopping day ever (right behind 2018's Cyber Monday). Optimize your mobile eCommerce design to target consumers who holiday shop on devices other than a desktop. Contact us through the form below with any questions or concerns, and a member of our team will be in touch shortly!

Shopping Carts 354

Shopping Carts Mobile eCommerce Recommendation Mobile 354

PFS

MAY 25, 2018

Omni-channel fulfillment has become a consumer expectation. This new norm is requiring retailers across the globe to consider new technologies and processes as they seek to better serve modern consumers. Enable seamless customer care in-store or via the contact center.

Channel 40

Channel Consumer Vend Fulfillment 40

Retail TouchPoints

MARCH 15, 2021

retail industry, as many consumers now solely rely on online shopping. Yet many businesses are still not thinking about web accessibility, at a time when digital access may be the only way consumers can access their business. Federal Courts, with 2,258 cases in 2018, 2,446 in 2019 and 1,662 through September 2020.

Small Business Retail 253

Small Business Retail Retail Technology Management 253

GetElastic

SEPTEMBER 1, 2021

Some of the key B2B consumer trends we’re seeing today include: Online shopping is here to stay and customers are showing preferences for digital self-service. Consumers are looking for convenience in their ecommerce experience - fast and free shipping. As our founder Harry Chemko stated back in 2018 – B2B will look more like B2C.

B2B 147

B2B eCommerce B2C Payment Services 147

FastSpring

OCTOBER 25, 2023

FastSpring provides an all-in-one payment platform for SaaS, software, video game, and digital goods businesses, including VAT and sales tax management, payment localization, and consumer support. software and SaaS sales data from 2018-2022 to glean insights into monthly and quarterly sales trends across the last five years.

Merchant Services 155

Merchant Services Payment Services Payments B2C 155

PFS

JUNE 17, 2019

The latest trend, a new “ outsourced customer complaint ” model, is equipping consumers to find deals, refunds and complaints that they would otherwise never have known to look for. Contact us today to learn more about PFS’ customer care operations and support models. High demand for quality support.

Customer 70

Customer Banking Consumer Management 70

Groove

NOVEMBER 1, 2018

By the end of 2018’s first quarter, Facebook amassed 2.19 Your options include; “Sign Up,” “Book Now,” “Contact Us,” “Show Now,” “Watch Video,” “Play Game” and “Use App”. billion active users. billion potential customers for any number of products and/or services – if marketed to properly. Data Tracking.

Books 231

Books Games Marketing Recommendation 231

Demac Media

MAY 16, 2018

This year’s Shopify Unite Partner and Developer Conference took place on our home turf in Toronto from May 7th-9th 2018. Shopify Unite 2018 was their third annual event and our third time in attendance. A post shared by Demac Media (@demacmedia) on May 7, 2018 at 6:29pm PDT. Click here to watch video of this Unite 2018 Track.

Shopify 40

Shopify Merchant Services Multi-channel Payments 40

Optimizely

JULY 2, 2019

Ecommerce is growing incredibly fast — up more than 15% year over year in 2018, and on track for even more growth this year. There are hundreds of thousands of ecommerce businesses vying for the consumer’s short attention span, and we’re not even talking titans like Amazon. Why should consumers choose you over a competitor?

eCommerce 240

eCommerce X-cart Improvements Channel 240

Email Audience

OCTOBER 21, 2021

Where consumers are almost glued to their phones, the importance of using all the channels at your disposal to the fullest for your business has never been clearer. 81% of consumers will ignore phone calls that look like they are from marketers or businesses. Consumers are 4.5% Consumers are 4.5%

Marketing 81

Marketing Mobile Social Media Consumer 81

Kissmetrics

JUNE 1, 2021

Another reason YouTube viewing has spiked is that consumers stopped limiting themselves to TV and started consuming videos in other ways; primarily via YouTube, though there are other popular video streaming platforms. Audiovisual content that helps anticipate the possible questions of consumers might even shorten the buying cycle.

Webinar 317

Webinar Travel Games Article 317

Groove

NOVEMBER 25, 2019

Pro - In 2018, HubSpot released their CMS product, which could be purchased alone or as an add-on to any Hub tier. Pro - Did you know that 60% of consumers have stopped doing business with a brand because of a poor customer service experience ? Contact records in HubSpot hold all information about a customer’s interaction in one spot.

BigCommerce 312

BigCommerce B2B eCommerce Marketing 312

Retail TouchPoints

JUNE 23, 2021

In 2018, 151 million conventional (non-bot) attacks were observed, and of these, 91 million were directed at online merchants. If recurring patterns emerge that do not correspond to expectations, this can mean one of two things: the habits of consumers are changing, or there’s a new attack vector.

Merchant Services 149

Merchant Services Payment Services Banking POS 149

GetElastic

AUGUST 23, 2019

On the other hand, recent reports from Constant Contact and MailChimp show that the average email open rate across all industries is 16.19% and 20.81% respectively. Statistics show that the engagement rate of web push notifications has been steadily increasing, achieving a 30% growth between 2017 and 2018. Open/Read Rates.

Merchant Services 147

Merchant Services eCommerce Marketing Shipping Costs 147

Kissmetrics

MARCH 24, 2021

Contact information : Whether it’s a fan wanting to ask a question or a venue owner who wants to book you, make sure you offer an email address, contact form, or some other way for people to get in touch. Contact details: Make it easy for people to book or write about you by gathering all your contact details in one place.

Marketing 309

Marketing Social Media Books Article 309

Demac Media

MAY 16, 2018

This year’s Shopify Unite Partner and Developer Conference took place on our home turf in Toronto from May 7th-9th 2018. Shopify Unite 2018 was their third annual event and our third time in attendance. A post shared by Demac Media (@demacmedia) on May 7, 2018 at 6:29pm PDT. Click here to watch video of this Unite 2018 Track.

Shopify 28

Shopify Merchant Services Multi-channel Payments 28

Kissmetrics

JANUARY 12, 2021

Since the social media platform closed its doors in 2019 , consumers have been looking for another option to match the features, traffic, and SEO benefits. So, most consumers created Google Plus accounts to use these other apps—not the social media platform. On the hunt for a Google+ (also called Google Plus and G+) alternative?

Social Media 254

Social Media eCommerce SEO Information 254

365 Retail

DECEMBER 9, 2021

million over the Christmas period in 2019, an increase of over 20% when compared to the same period in 2018. Unfortunately, fraudsters know about the amount of money spent online and build fake websites to catch unsuspecting consumers. The link directs people to an authentic looking website, which asks for full contact details.

Social Media 98

Social Media Banking PayPal Gifts 98

ChannelAdvisor

JANUARY 31, 2022

These details allow you to showcase your brand and better convey the value of your products to help customers make informed buying decisions and give consumers a more sophisticated shopping experience. Using consumer feedback for inspiration. Contact us today to learn more about how we can help manage your Amazon A+ Content.

eCommerce Technology 98

eCommerce Technology eCommerce Recommendation Management 98

365 Retail

JULY 10, 2023

Rae Stanton, Earthcare Retail Communications Lead at Lush says: “ It’s no secret, global consumers are becoming increasingly conscientious about the impact of the products they buy, and many are seemingly willing to accept a higher price tag for this. We need to develop a mindset that considers the hidden impact of the products we consume.

Social Media 54

Social Media Travel Consumer Beauty and Health 54

ecomdash

NOVEMBER 27, 2018

Charlotte, NC – November 2018: Ecomdash, a multichannel inventory management software, announced today their integration with Google Shopping Actions. Launched in March 2018, Google Shopping Actions provides retailers the ability to sell their merchandise on Google Express, Google Assistant, and Search.

Multichannel 60

Multichannel Merchant Services Magento eCommerce Platforms 60

Kissmetrics

SEPTEMBER 8, 2020

Then you must snatch the golden opportunity to grab consumer attention with the ultimate local guide, on a mobile device including the iPhone and iPad as well as all Android device products. ? Searches including the phrase “best place to buy” with the applicable product or service keyword grew by 70% between 2015 and 2018.

Merchant Services 268

Merchant Services Payment Services Mobile Payments 268

BigCommerce

MARCH 13, 2018

Obviously, consumers are nervous about credit card security so offering the many payment choices is a good idea. To see how these trends are vying in 2018, I’ve interviewed 7 BigCommerce brands using the technology to understand their use case, their data and thoughts. This leads to easier navigation for our customers. Speed + Trust.

Payment Services 420

Payment Services Mobile BigCommerce Mobile Payments 420

GetElastic

JUNE 4, 2019

in sales, and startups in niche categories like contact lenses and luxury shoes are growing nine times faster than their traditional competitors. In 2018 , Amazon Subscribe & Save, Dollar Shave Club, Ipsy, Blue Apron and Birchbox were the five most popular subscription ecommerce sites.

Subscription 142

Subscription Payments Payment Services eCommerce 142