Remove 2018 Remove Consumer Remove Mobile Remove Online Retail
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2018 Retail Best Practices Extended: Mobile Web

Forrester eCommerce

Consumers can choose between a variety of touchpoints; but when it comes to mobile, loyal customers will download your app, but everyone else will be left with the mobile browser. Mobile is becoming a dominant digital touchpoint for retail, influencing online sales and purchase decisions in-store.

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The Top 10 Sessions to See at IRCE 2018

Optimizely

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. Here are the sessions you absolutely have to attend at IRCE 2018. Vish Ganapathy, Managing Director and Global Retail Technology Lead, Accenture. 97% of U.S.

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How Retailers can use Digital Product Strategy to Improve CX and Fuel Growth

Retail TouchPoints

Since the pandemic, seven in 10 consumers have used mobile devices and apps for shopping, and it’s not just millennials and Gen Z; Gen X and baby boomers are 68% and 56% more likely, respectively, to use their mobile device to make purchases than they were a few years ago. of ecommerce sales in 2024. of ecommerce sales in 2024.

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As Contactless Payment Use Grows, Here?s What Consumers Need To Know About Fraud Prevention

Retail TouchPoints

Virtually all recent smartphones come with NFC built in, so you can use a mobile wallet to pay with your phone without ever touching a terminal. The less good news is that contactless cards were involved in 3% of card fraud in 2018 in the UK. How can consumers stay safe while using contactless payments?

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How online retailers can profit from Singles’ Day and the global shopping festival

GetElastic

Singles’ Day was aimed to publicize online shopping and encourage sales in the quiet period between Golden Week in China and Christmas. Consumers spent $1 billion on Alibaba platforms in the first 1 minute and 25 seconds of last year’s event and racked up $30.8 billion was a new US record for online sales in a single day. [2].

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It’s Time Retailers Give Customers What They Want: Online Shopping Without Passwords

Retail TouchPoints

The exponential growth happening across the ecommerce landscape translates to major gains for online retail brands. Transmit Security’s own research found that 55% of consumers have left a website because the login process was too complicated.

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Trends Analysis: The State of Mobile Payment

ESW

Consumers used physical currency in just over one quarter (26%) of transactions in 2018, according to research by the Federal Reserve. Debit and credit cards are now the most popular choice for consumers, but even these trusted payment methods are under threat. Electronic and mobile payment solutions are proliferating.