Retail TouchPoints

NOVEMBER 8, 2022

Kohl’s CEO Michelle Gass will leave the department store retailer to take on the newly created position of President, LS&Co., Gass joined Kohl’s in 2013 as Chief Merchandising and Customer Officer and took the CEO job in May 2018. reporting to Levi Strauss & Co. President and CEO Chip Bergh. Beginning Jan.

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Retail TouchPoints

MARCH 29, 2021

Nike has reportedly closed its accounts with DSW , Urban Outfitters , Shoe Show , Dunham’s Sports , Olympia Sports and Big 5 Sporting Goods as the retailer pulls out of specialty retailers and department stores, according to Forbes and other media outlets.

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Sporting Goods Specialty Retailers Department Stores Retail 320

RetailDive

MAY 31, 2022

The DTC brand, which in 2018 was featured in the department store's Pop-In@Nordstrom concept, is quickly adding to its roster of wholesale partners.

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Department Stores 88

Retail TouchPoints

AUGUST 12, 2020

In filing for bankruptcy protection, discount department store Stein Mart has raised the possibility of closing “a significant portion, if not all, of its brick-and-mortar stores,” according to a statement. compared to fiscal 2018. 1, 2020, net sales decreased 3% compared to the previous year, to $1.2

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Retail TouchPoints

MAY 6, 2021

Yet as pundits ponder the death of the department store, the industry is racing to reimagine where and how it sells goods. globally in 2018, according to TheMarketReports , and is expected to skyrocket to $55.2 In the U.S., The numbers get no better for shoppers in other big retail destinations around the world. billion (U.S.)

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Fulfillment Department Stores Supplies Financial Services 339

Retail TouchPoints

APRIL 6, 2022

URW acquired Westfield in 2018 in a deal that included major shopping centers such as the Westfield World Trade Center in Manhattan, Century City in Los Angeles and the Garden State Plaza in New Jersey. On a call with investors, CEO Jean-Marie Tritant said he believes URW will be able to sell its U.S.

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Retail TouchPoints

OCTOBER 8, 2021

Closer to home, Amazon is reportedly planning to open department stores in the U.S. The Wall Street Journal reported last month that Amazon is considering developing a network of full-sized stores in the U.S. In 2017, Amazon opened a guerrilla store in London for a Black Friday sales event.

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Electronics Clothing Department Stores Toys 284

Steve Dennis

JANUARY 9, 2018

2018 is likely to be just as wild and woolly, albeit in somewhat different ways. A lot of stores closed in 2017. Many stores will close in 2018. The department store space is a great example. 2017 was one of the most transformative years for the retail industry that I can remember. Boring retail is.

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Retail TouchPoints

SEPTEMBER 21, 2020

It started in the runup to the 2018 midterm elections: Hundreds of companies, including many retailers, joined nonpartisan efforts to encourage voter participation through a business-led coalition called Time to Vote. Nordstrom stores and operations centers will remain open on Nov.

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Sporting Goods Retail Department Stores Arts 261

Retail Technology Review

SEPTEMBER 5, 2018

in July 2018, equalling the amount spent in UK department stores. Figures from the Office of National Statistics (ONS) have revealed that online spending continued to increase to reach a new record proportion of all retailing at 18.2%

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Department Stores Retail eCommerce Internet Retail 98

Retail Technology Review

SEPTEMBER 24, 2019

2% compared to July, and department store sales continuing to tumble -1.3% on August 2018. Office of National Statistics (ONS) retail figures for August highlighted the pre-Brexit wobble in consumer confidence, says the home delivery expert ParcelHero, with sales volumes down -.2% on the previous month and -2.5%

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Retail TouchPoints

OCTOBER 8, 2020

billion from 2018, totaling $9.4 Now, amid the COVID-19 pandemic, online sales are likely to soar as consumers continue to be wary of crowded department stores and malls. In 2018, J.Crew experienced a lengthy website outage due to high traffic during its Black Friday sale that prevented shoppers from adding items to their cart.

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Customer Retention Department Stores Technology Consumer 232

ROI Revolution

FEBRUARY 11, 2020

This report revealed that Search sales rose by 15% in 2019 , a slower pace than the 22% pace we saw in 2018. Amazon’s B2B marketplace tripled Amazon’s overall growth rate with gross sales 60% over 2018 vs. Amazon’s overall growth of 20.5% Amazon Business Outperforms Amazon. over the same period.

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Department Stores B2B Retail Clothing 113

RetailWire

MAY 27, 2022

Bon-Ton filed for bankruptcy in 2018 and shuttered its more than 200 stores. BrandX, which last year acquired the department store along with Bergner’s, Boston Store, Carson’s, Elder-Beerman, Herberger’s and Younkers, plans to bring Bon-Ton back online and open a store in 2023 under its banner.

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Department Stores Article 40

ChannelAdvisor

JULY 26, 2018

Here’s what you need to know to make the most of the 2018 back-to-school season as an online seller. Editor’s note: The following takeaways are based on several recently-released industry reports: Deloitte’s 2018 Back-to-School Survey. Deloitte’s 2018 Back-to-College Survey. The National Retail Federation’s annual survey.

eCommerce 40

eCommerce Home Furnishings Department Stores Webinar 40

Steve Dennis

APRIL 3, 2020

Macy’s, the leading US department store chain, is illustrative of this approach. The Market @ Macy’s, a store-within-a-store concept that takes advantage of the pop-up trend by showcasing a rotating set of new product and services, was rolled out to many of Macy’s largest stores.

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Multi-channel eCommerce Department Stores Gifts 160

Steve Dennis

JANUARY 6, 2019

Alas department stores got another lump of coal in their stocking, continuing their string of declines. The Mastercard data reveals a wide distribution of outcomes at the category level. Leading the way was apparel, which was up 7.9%, and home improvement, up a whopping 9%. Electronics and appliances also saw sales drop.

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Shipping Costs eCommerce Department Stores Electronics 124

RTP blog

APRIL 22, 2019

The path to purchase has become a complex fusion of multiple channels and devices, and many stores are struggling to keep up. As of August 2018, several major U.S. In October, Moody’s revised its 2018 forecast for U.S. Yet retail is very much alive. Just look at U.S. Change is afoot.

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Multi-channel Retail Toys Department Stores 150

Steve Dennis

FEBRUARY 10, 2024

In 2018 I started sharing my annual retail predictions. Both flagship and destination stores are being invested in, as are smaller, neighborhood oriented formats, while department stores and commodity-oriented category killers retrench. Looking back, let’s just say mistakes were made. 2. Neiman Marcus and Saks merge.

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Retail Department Stores eCommerce Article 88

Steve Dennis

MARCH 22, 2022

Earlier this month Kohl’s used its Investor Day presentation to boldly declare that it was no longer a department store , but rather a “focused active and casual lifestyle destination.” Kohl’s has fared better than most of its department store brethren, largely owing to its off-the-mall real estate position.

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Department Stores Presentation Books Events 78

365 Retail

JULY 28, 2021

Last week, music and entertainment retailer HMV announced a controversial new plan to expand its store estate, with the opening of 10 new stores. The plans include a search for a new London flagship site, following the closure of HMV’s Oxford Street store back in 2018 when the company fell into administration.

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Retail Department Stores Presentation Consumer 117

Steve Dennis

JANUARY 29, 2022

Moderate Department Stores Will Experience a Dead Cat Bounce. With traffic returning to malls last year—and several of the major department stores experiencing dramatic year-over-year sales increases and a return to profitability, stories abounded about the resurrection of the sector. Don’t believe them.

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Retail Department Stores eCommerce Supplies 113

BigCommerce

MAY 4, 2018

From workshops and boot camps to hearing from industry leaders you often read about in the news, these are the IRCE 2018 moments that aren’t to be missed. IRCE 2018 is June 5-8, in Chicago at McCormick Place West. Here are IRCE 2018’s top events. Must-Attend IRCE 2018 Sessions + Pre and Post Events. What Is IRCE?

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Workshop Presentation Payment Services Merchant Services 419

GetElastic

APRIL 8, 2019

Companies like Amazon and other big-name department stores ultimately reign supreme when it comes to ecommerce. In 2018, over two-thirds of American households had an Amazon Prime membership. When Amazon Prime Day experienced outage problems in 2018, there was an expected $99 million loss in sales. Increase Your Uptime.

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Subscription Shipping Recommendation Department Stores 137

RTP blog

APRIL 26, 2018

By Glenn Taylor, Senior Editor While the Retail TouchPoints team is gearing up for next week’s 2018 Retail Innovation Conference in New York City, I had the opportunity to attend two user conferences this week in Las Vegas — Magento Imagine and NetSuite SuiteWorld.

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B2B B2C Magento eCommerce 150

ecomdash

JULY 1, 2019

At least, that’s according to the Deloitte’s latest 2018 Back-to-School Survey , which predicted the total back-to-school spending in 2018 to reach $27.6 In second place, Boomers prefer department stores while Millennials and Gen X prefer off-price stores. billion dollars.

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eCommerce Shipping Costs Clothing Department Stores 83

GetElastic

MARCH 13, 2019

According to Mobify’s 2018 Q4 Mobile Commerce Insights Report , mobile overall, showed continued growth with purchases made between Black Friday and Christmas. Debenhams, a British department store ventured into the world of PWAs and saw double-digit percentage point growth in mobile conversions.

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ROI Revolution

OCTOBER 9, 2019

For the 2019 holiday season (defined as November through January), online sales are predicted to grow in the range of 14% to 18% compared to 2018. billion spent online in 2018. Ecommerce sales are expected to hit $144 billion to $149 billion, which would be up from $126.4 and 5.0%, up from 3.1% trillion this winter, up from $1.09

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Beauty and Health Books Department Stores Mobile 60

Steve Dennis

JANUARY 14, 2020

The moderate department store division continues to leak market share. A 2018 Deloitte study shed light on the concentration of poor financial performance and store closings among those brands stuck in the middle. Hudson’s Bay is another tale of two cities. This performance bifurcation has been with us for years.

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Apparel eCommerce Department Stores Document 99

Steve Dennis

SEPTEMBER 28, 2019

The moderate department store division continues to leak market share. A 2018 Deloitte study shed light on the concentration of poor financial performance and store closings among those brands stuck in the middle. Hudson’s Bay is another tale of two cities. This performance bifurcation has been with us for years.

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Apparel eCommerce Department Stores Document 107

Smile.io

MAY 8, 2023

Reward members can earn up to $20 off their order, or unlock experiences that will elevate the shopping experience at Nordstrom more than if you went to another department store. Allow earnings on in-store and online purchases. Revamped in 2018, The Nordy Club has proven to be a hit for Norstrom and its members.

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Department Stores Events Workshop Apparel 46

ROI Revolution

MARCH 4, 2020

Over the next three years, they intend to close 125 of their least productive stores and restructure those that remain. Consumers are growing increasingly comfortable with shopping online, so it is no surprise that department stores need to adjust their strategy.

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Marketing Department Stores Social Media Search Marketing 88

ROI Revolution

JUNE 19, 2019

billion in 2018. of consumers planned to make Father’s Day related purchases, 39% will shop for gifts in department stores and 34% will shop online. A survey conducted by Proper Insight & Analytics found total spending on Father’s Day gifts in 2019 will reach $15.96 billion , up 4.2% Of the 75.9%

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eCommerce Gifts Department Stores Social Media 68

Steve Dennis

MARCH 6, 2019

Which brings me to Macy’s and JC Penney, the two mall-based department stores that reported earnings this week. As Macy’s and JC Penney close the financial chapter on 2018 and try, yet again, to reset their overall cost base, there are five things that need to be kept front and center as we move forward.

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Department Stores Gifts Definition Retail 88

Steve Dennis

MAY 8, 2018

Second, while Macy’s does a bit better than most of its department store brethren, it is still part of the epidemic of boring , struggling to carve out a sustainably relevant and remarkable position. On May 17 I will be keynoting Kibo’s 2018 Summit in Nashville, followed the next week by Retail at Google 2018 in Dublin.

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Games Department Stores Fashion Retail 116

Steve Dennis

NOVEMBER 26, 2018

Its increasingly sophisticated and useful app has helped earn the brand a top rating in 2018 Gartner L2’s Digital IQ rankings. While there are opportunities to participate more actively in the sharing economy, Nordstrom’s overall social game is strong, earning it the leading US department store rating from BrandWatch.

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eCommerce Department Stores Games Channel 88

365 Retail

NOVEMBER 17, 2021

Since acquiring in 2018, despite challenges faced, we have worked collaboratively with the landlord to keep the store trading 3 years longer than what was initially proposed by the previous owner. Image: oxfordstreet.co.uk.

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