Retail TouchPoints

APRIL 4, 2023

In its third annual Brand Protection Report , Amazon highlighted the success of its ongoing efforts to fight counterfeit products and said that 2022 saw more criminal referrals and industry partnerships than ever before at the company. The campaigns reached more than 70 million consumers in the U.S. “We UK, EU and China.

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Groove

JANUARY 24, 2022

So, we put together this blog to share our forecast of the top eCommerce trends that we believe will make their mark in 2022. It's imperative for a company's mission statement to be clear and concise on their website as well as empower consumers to purchase. Are you ready? Storytelling With Infographics. Brand Storytelling.

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Retail TouchPoints

MARCH 25, 2022

The suit alleges that the app infringes upon features of the Scan & Go technology introduced by Walmart subsidiary Sam’s Club in 2016 and adopted by Walmart in 2018. The suit was filed on March 22, 2022 by Sam’s West Inc., Walmart Apollo, LLC against BJ’s in U.S. District Court for the Middle District of Florida.

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Retail TouchPoints

SEPTEMBER 11, 2023

According to the Forrester survey , 55% of brands say winning foot traffic will be a top challenge, while a McKinsey report found that more consumers switched brands in 2022 compared to the previous two years. Customers expect technology to work consistently, and if it doesn’t, it can lead to a frustrating experience.

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Retail TouchPoints

DECEMBER 22, 2022

Design and visual merchandising teams in particular rise to the occasion, finding creative themes, materials, lighting and more to evoke delight and holiday spirit among consumers of all ages. The 2022 Winning Windows recipients at the 2022 PAVE Gala in New York City. Judges' Choice. Saks Fifth Avenue. Platinum Award.

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Retail TouchPoints

FEBRUARY 15, 2022

So what changes should we expect to see in 2022? Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Here’s my take: 1.

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Retail TouchPoints

JUNE 7, 2023

Today, it is possible to stimulate all consumer senses online. Sensory Enabling Technologies (SETs) enable consumers to feel textures, smell and even perceive the taste of a product. Key takeaways: SETs enable brands to craft exemplary customer experiences online by appealing to consumers’ multisensory perception.

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Retail TouchPoints

FEBRUARY 9, 2022

From ordering groceries to meeting new people, the convenience and speed with which we can do almost anything is extraordinary — and it isn’t something consumers are going to give up. Consumers now want the best of both worlds, and this collective desire has led to an inevitable blurring of the lines between physical and digital retail.

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Retail TouchPoints

FEBRUARY 13, 2023

According to one report , the total cost of ecommerce fraud to merchants will exceed $48 billion globally in 2023, from just over $41 billion in 2022. Fortunately, newer technologies like graph databases and machine learning do that. Using AI and ML technologies are the best tools to attack fraud, with adoption rising.

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Retail TouchPoints

MARCH 24, 2022

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. Meanwhile, more than three in four (78%) consumers say they’ve had an inconvenient online returns experience recently, per Pitney Bowes latest BOXpoll survey. consumers love the USPS.

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Retail TouchPoints

JUNE 9, 2022

Clark’s last day as CEO of the Worldwide Consumer business at Amazon will be July 1. 1, 2022 and join the company’s Board at the same. Flexport is on its way to becoming one of the world’s most important technology platforms for supply chain and logistics. He’ll take the reins at Flexport a few months later on Sept.

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Retail TouchPoints

JANUARY 21, 2022

Against daunting odds, the 2022 Na tional Retail Federation Big Show once again brought retailers and suppliers face to face IRL from Jan. That’s been essential to keeping the economy and our industry moving forward — and now that consumers know what we’re capable of, they expect it.”. 16-18 at New York City’s Javits Center.

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Retail TouchPoints

SEPTEMBER 9, 2022

The apparel industry’s enormous global environmental impact has made it a primary focus of sustainability efforts, and consumers — or at least a significant portion of them — want to do their part. and globally, we need a message that will resonate with more consumers, not just young urbanites.

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Forrester eCommerce

JUNE 27, 2022

The pandemic thrust consumers and technology into the forefront, exposing a long-standing tension between the two. Recently, Forrester released its US Customer […].

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Retail TouchPoints

APRIL 25, 2023

Consumers expect convenient, interactive shopping experiences, from online to in-store and everything in between. The furniture and home goods space is another sector of the market that’s seeing increased applications of this technology. New digital opportunities.

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Retail TouchPoints

JUNE 16, 2022

Internet of Things (IoT) technology and devices have been changing the nature of user experience for some time, as consumers gradually adopt mobile app-controlled technology like smart lighting, connected thermostats, home security systems and doorbell alerts. 5G technology has been in the news recently because the U.S.

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Retail TouchPoints

NOVEMBER 13, 2023

However, consumers are still spending, the labor market remains tight, and the Adobe Digital Price Index recently posted an overall 40-month low, an encouraging sign for online shoppers: Adobe reported that online prices fell for 11 out of 18 tracked product categories on an annual basis. But there are possible headwinds on the horizon.

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RetailMinded

JANUARY 4, 2022

With changes in digital marketing, technological trends have emerged and have proven to be beneficial in helping retailers thrive. . So, you might need the help of a reliable technological innovation that streamlines your workload and eases your marketing processes. . Retail marketing isn’t easy. Customer Service Robots .

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Retail TouchPoints

AUGUST 19, 2022

Faced with an endless number of brands, product options and channels to shop through, consumers are looking for the perfect combination of “value” and “values.” But consumers aren’t just buying items online and having them shipped to the house. RTP: The recession isn’t impacting retail budgets for technology, which is great.

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Retail TouchPoints

FEBRUARY 25, 2022

Gift cards remain a popular purchase among consumers, but they also provide openings for scammers and criminals. In conjunction with the upcoming National Consumer Protection Week, the Retail Gift Card Association (RGCA) is promoting a public service announcement to inform consumers about steps toward secure use. Postal Service.

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Retail TouchPoints

DECEMBER 27, 2021

There is a dizzying amount of change taking place right now in the world of marketing, from huge shifts in consumer behavior to tracking and attribution upheavals as third-party cookies go by the wayside. Want more tips and tools to make 2022 a banner year? And who’s talking to consumers mulling those purchases?

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Forrester eCommerce

SEPTEMBER 1, 2022

Marketers and technology vendors alike are rethinking approaches to engagement and enablement in response to the consumer-like behaviors of B2B buyers, heightened expectations for digital experiences, and the demands of a modernized workforce.

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lateshipment

SEPTEMBER 2, 2021

With consumers fast pivoting to eCommerce in the past few years, particularly during the 2020 pandemic, eCommerce supply chain and logistics are steadily evolving to make the most of the new challenges. And so, here are the top five emerging and promising eCommerce logistics trends to keep an eye on as we head towards 2022.

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Retail TouchPoints

NOVEMBER 8, 2021

No more wrestling with metal tape measures that bend and snap back into DIYers’ hands: Lowe’s will launch a beta test of a room scanning and measurement tool, available in the Lowe’s iOS app, by the end of Q1 2022. (An An embedded video demonstrates how the solution works.).

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Retail TouchPoints

MARCH 4, 2022

Fabletics will open 30 new store locations in 2022 as it continues building out its omnichannel presence. These shops will complement the brand’s digital presence by providing a second channel for shoppers to choose and also give Fabletics insights into consumer behavior.

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Retail TouchPoints

OCTOBER 27, 2021

But supply chain pressures and ongoing uncertainty surrounding the pandemic means that consumers are focusing less on how immersive and entertaining in-store shopping experiences are and more on how safe and efficient they are. Despite these reservations, 47% of consumers plan to shop in-store this holiday season, an 8% increase from 2020.

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ESW

NOVEMBER 16, 2023

Specialization enables ESW to expand its reach in unlocking global direct-to-consumer ecommerce growth for merchants New York, NY—November 16, 2023—ESW, a global direct-to-consumer (DTC) ecommerce company, today announced it is now a Gold Partner in Adobe’s Technology Partner Program.

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Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

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Retail TouchPoints

DECEMBER 29, 2021

Thanks to the latest technological developments, the warehouse-first marketing approach has been losing steam, and online purchases are taking the lead. To overcome these tasks, here are five trends that will shape interior design in 2022: 1. from Harbin Institute of Technology, China. Balance in Colors and Materials.

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Retail TouchPoints

NOVEMBER 3, 2021

As it did with many other aspects of retail, COVID-19 gave a major boost to touchless technology applications — and enthusiasm for these solutions will continue even after the pandemic has waned, according to Greg Buzek, Founder and President of IHL Group. trillion worldwide, equivalent to both 10.3%

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ESW

DECEMBER 4, 2023

ENDS Notes to Editors About ESW: ESW is the leading global and domestic direct-to-consumer (DTC) ecommerce company, empowering the world’s best-loved brands and retailers to expand their DTC channel. Furthermore, Shopware relies on a global network of 1,600 sales, technology and solution partners, securing a stable ecosystem.

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Omnisend

DECEMBER 7, 2021

In this article, we’ll examine some of the most important 2022 email marketing trends to be aware of in this year and beyond. These are just two illustrations of how cross-channel promotions are often more tailored to the experience of real consumers. 7 key trends. Interactivity. Importance of data privacy. Conclusion.

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Retail TouchPoints

APRIL 4, 2022

Nearly 10,000 attendees crowded into the Mandalay Bay Hotel in Las Vegas for Shoptalk 2022, held March 27-30, to walk the exhibit hall floor and hear from more than 280 speakers. However, if you know the category, the consumer and what matters, you can build a whole system that’s intelligent. Finding Personalization’s Sweet Spots.

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RetailMinded

APRIL 3, 2022

63% of US brands plan to increase investment in retail software in 2022. In-depth research conducted with the leaders of 500 of the nation’s most influential retailers has revealed what technologies will be at the forefront of retail strategies for the year ahead. Top 10 Investment Priorities For 2022. E-commerce software (31%).

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Retail TouchPoints

JULY 29, 2022

“Over the last 15 years or so there’s been just an absolute explosion in digital technology, in disruptive brands, completely new categories — all sorts of innovation has hit the market,” explained Brooks. “We’ve We’ve also trained them to become very comfortable with disruption.”.

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Retail TouchPoints

FEBRUARY 1, 2022

In conversations with retailers, technology partners and industry veterans in my network, several points have stood out. Consumer expectations have become even more demanding. He has spent more than 25 years leading ecommerce technology efforts for major B2C and B2B brands. Alternative Supply Chain Options.

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lateshipment

AUGUST 31, 2023

59% of US consumers planning to shop online this year, and 63% of consumers are planning to spend more money shopping compared to the 2022 holiday season. JustUno ] It’s important that e-commerce businesses brace themselves to handle the holiday rush and keep up with the evolving consumer trends.

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