Retail TouchPoints

JANUARY 12, 2024

For online retailers that want to stay relevant and competitive, it’s important to stay on top of the latest trends and strategies. The value of social commerce continues to grow rapidly and is shaping the future of online retail. Social commerce value will keep on growing.

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RetailMinded

APRIL 22, 2022

Bristol, UK, and Austin, Texas-based tech firm, Brighpearl , is launching its first podcast, the ‘ Lightning 50 E-Commerce Growth Hacking ’ show, on Thursday, 21st April 2022. Hosted by industry expert Caroline Baldwin, the podcast is a weekly 15-minute bitesize show in which Baldwin interviews retail luminaries from high growth companies. .

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ChannelAdvisor

JUNE 10, 2022

Prime Day 2022 is on its way and promises to be even bigger than last year’s event , which boasted success metrics such as: $11.2 Is your brand ready for one of the biggest online retail events of the year? . Prime Day Tips for Online Retailers. Want even more tips and tricks to prepare for Prime Day 2022?

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Retail TouchPoints

APRIL 5, 2024

The velocity of the buying cycle for iGaming companies is 10 times that of online retail, and much more than 10 times faster if a trip to a physical store is factored in. iGaming companies typically have minutes at most, and usually only seconds, to retain or lose a customer. Contrast that to retail.

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365 Retail

NOVEMBER 25, 2022

UK online retail businesses could increase their gross sales by up to £200 million during the 2022 Black Friday weekend (25th – 28th November) if failed payments are avoided, according to the latest analysis by BR-DGE ’s failed payments calculator.

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Retail TouchPoints

FEBRUARY 22, 2024

owner of online retail brands Bed Bath & Beyond (BB&B) and Overstock , will bring back a standalone Overstock.com site in approximately five weeks rather than the September 2024 target date announced earlier. Revenue Falls but Active Customers Increase Beyond had a challenging 2023, generating $1.6 Beyond, Inc.

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Frooition

AUGUST 26, 2022

The cost of living crisis caused by rising energy costs and the subsequent squeeze on household budgets will hit online retail businesses hard this winter. Christmas 2022 is going to be challenging for many retailers. 10 Tips To Help Online Retail Businesses Survive The Cost of Living Crisis.

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Retail TouchPoints

SEPTEMBER 2, 2022

Analytics allows warehouse managers to determine customer behaviors, how they evolve, as well as what to expect from manufacturers and other parts of the supply chain. Data platforms are capable of tracking the speed, cost and reliability through the full order journey as it travels to the customer. Recycled Content in Products.

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Ecommerce Platforms

AUGUST 15, 2022

Read below for all the Make it Big Conference details for 2022, including: What is Make it Big? Workshops to expect The lineup of guest speakers Keynote speakers How to register for the 2022 Make it Big Conference. Workshops to expect The lineup of guest speakers Keynote speakers How to register for the 2022 Make it Big Conference.

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Retail TouchPoints

NOVEMBER 8, 2022

Overstock.com is piloting a new returns program with UPS that will allow Overstock customers to schedule doorstep pickup for returns of unwanted items with no re-boxing required. . These post-purchase performance metrics will help us evaluate the end-to-end shopping experience for our customers,” said Johnson.

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Retail TouchPoints

JANUARY 31, 2023

BJ’s Wholesale made the most dramatic moves up the rankings over the last three years, climbing from 27th place to 10th place in 2022. In fact, club stores are gaining momentum across the board, with three of the top 10 spots now occupied by these retailers: Costco (#2), Sam’s Club (#5) and BJ’s Wholesale (#10).

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Profitero

DECEMBER 16, 2022

But what’s even better is being able to share it with our customers so they can unlock more growth opportunities and budget. To that end, I'm pleased to present eCommerce Stats Unwrapped — a visual recap of our top stats from 2022. Our annual Price Wars study analyzes online price competition amongst online retailers in the U.S.

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365 Retail

JANUARY 6, 2022

Retailers with an online presence need to ensure they fully support Strong Customer Authentication (SCA) by 14 March 2022 or risk customer purchases being declined. SCA is a new set of rules from the Financial Conduct Authority (FCA) to help protect customers from fraud when they are shopping online.

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Retail TouchPoints

AUGUST 9, 2023

The retailer will use Google Cloud to enhance both its in-store and online retail experiences as well as to support John Lewis’ ambition to get closer to its customers by creating a pan-Partnership loyalty program in 2024.

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Retail TouchPoints

DECEMBER 8, 2022

We know our customers like to be rewarded for shopping,” said Kelly Cook, Chief Marketing and IT Officer at David’s Bridal in a statement. With the remarkable success of our Diamond Loyalty program, why not customize a program that offers exclusive benefits and prizes for our junior audience?

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Retail TouchPoints

OCTOBER 18, 2023

Online return fraud cost U.S. retailers $22.8 billion in 2022. retailers lose $10.40 Signifyd data shows that there was a 35% increase in false claims that an item never arrived in 2022 in Europe, and a 68% increase in false claims about the condition of a product. to return fraud, the NRF has calculated.

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Forrester eCommerce

JANUARY 22, 2019

Omnichannel investments, including in-store pickup and endless aisle, continue to be top strategic investment for digital business professionals at retail organizations.

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lateshipment

MAY 26, 2022

As an ecommerce brand, you put a lot of time and effort into your customer experiences (CX) to make them hit buy. The warehouse to your customer’s doorstep is only 50% of the order experience. The Big Post-Purchase CX Gap in Online Retail (And What It Really Means to Your Business).

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Retail TouchPoints

MAY 3, 2022

Did customers receive their purchases on time? Working with the world’s largest online retailer can be a great benefit to any brand; understanding how to approach negotiations with Amazon will help brands maximize their relationship and set themselves up for long-term success. Were orders picked up in a timely fashion?

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Algopix

SEPTEMBER 19, 2022

It’s already 2022. The travel sector tops at 87.08% followed by the fashion industry (84.43%) and the retail sector (77.01%). Nothing is more frustrating than potential customers abandoning their carts. But whether you are an online seller on Amazon, eBay, or even Walmart, you should segment and understand your target customers.

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ChannelAdvisor

DECEMBER 19, 2022

2022 was certainly one for the books. We helped you navigate e-commerce roadblocks like inflation and excess inventory while showcasing big wins from brands and retailers in the industry. We also announced ChannelAdvisor’s acquisition by CommerceHub and what it means for our employees, customers and partners. .

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ChannelAdvisor

JUNE 10, 2022

Prime Day 2022 is on its way and promises to be even bigger than last year’s event , which boasted success metrics such as: $11.2 Is your brand ready for one of the biggest online retail events of the year? . Prime Day Tips for Online Retailers. Want even more tips and tricks to prepare for Prime Day 2022?

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Retail TouchPoints

SEPTEMBER 6, 2022

2, 2022 stock price. The combined companies will offer retailers access to a large pool of brands, with more than 18,000 customers transacting $50 billion+ in GMV and more than $500 million in digital marketing and retail media ad spend. CommerceHub has agreed to purchase the 27.5

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ROI Revolution

AUGUST 26, 2022

Is your 2022 Amazon holiday strategy taking the Amazon Prime Fall Deal Event into account? Amazon has not spoken publicly about the event, but the online retailer reportedly sent a message to sellers in Q2 about the second Prime Day event. Don’t Forget to Factor Inventory Into Your 2022 Amazon Holiday Strategy.

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GetElastic

APRIL 28, 2022

The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. With this trend in online shopping, the DTC eCommerce industry will only continue to grow. See How Elastic Path Delivers Unique Customer Experiences.

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Retail TouchPoints

FEBRUARY 7, 2023

Macroeconomic forces — from inflation to corporate layoffs and the unknown impacts of a recession — are creating uncertainty throughout the retail industry. For example, the brand “hired” Noah, Alibaba’s fashion virtual idol, to host a livestream in September 2022, and nearly quadrupled its daily gross merchandise value.

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Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers.

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365 Retail

APRIL 20, 2022

Same-day delivery business Gophr today announced its integration with global ecommerce delivery technology company Metapack, empowering online retailers in the UK with faster and more sustainable deliveries. It ticks all the boxes for a consumer when it comes to delivery.”.

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Retail TouchPoints

JANUARY 25, 2024

The importance of efficient and secure online retail experiences is more crucial than ever. Retailers face the challenge of not only attracting customers but also ensuring their online journey is seamless and secure. Passwords are a culprit in this regard, leaving 70% of customers feeling frustrated.

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ChannelAdvisor

DECEMBER 19, 2022

2022 was certainly one for the books. We helped you navigate e-commerce roadblocks like inflation and excess inventory while showcasing big wins from brands and retailers in the industry. We also announced ChannelAdvisor’s acquisition by CommerceHub and what it means for our employees, customers and partners. .

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Retail TouchPoints

AUGUST 1, 2022

In brick-and-mortar stores, title III of the American Disabilities Act (ADA) mandates ramps for mobility-impaired customers or braille signs for the visually impaired. In March 2022, the Department of Justice issued new guidance reaffirming that digital apps and websites are subject to the same guidelines. Why Retail?

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RetailMinded

APRIL 3, 2022

A new study revealed: Social media marketing (32%), e-commerce software (31%), email marketing (29%), retail operations (26%) and online payments (24%) score highly. 63% of US brands plan to increase investment in retail software in 2022. Top 10 Investment Priorities For 2022. Customer service (28%).

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Retail TouchPoints

MAY 25, 2023

QVC and HSN parent company Qurate Retail has sold online retailer Zulily to investment firm Regent , which also owns retail and apparel brands including Club Monaco , DIM Paris , Escada , DryBar , Sassoon and Wonderbra.

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Retail TouchPoints

JANUARY 24, 2022

Retailers are heading into 2022 in the face of serious challenges, including inflation and labor shortages, but many executives are confident that the industry will prevail. In fact, 32% believe that retail as a whole will experience 5% growth or more this year, according to Deloitte’s 2022 Retail Industry Outlook.

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Retail TouchPoints

MAY 10, 2022

The retailer is aiming to make itself accessible for customers whenever and wherever they want to interact with IKEA by expanding the availability of omnichannel services. For instance, the retailer recently rebuilt a location in Kuopio, Finland to handle online orders from across the country. dubbed studios.

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Retail TouchPoints

SEPTEMBER 16, 2022

trillion in 2022 and represent 21% of all retail sales. That means the 2022 Black Friday will be even more hectic for online retailers around the globe. Ecommerce retailers everywhere are bracing themselves for a severe lack of sleep as they monitor, manage and maximize their sites during this crucial holiday.

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Retail TouchPoints

MAY 5, 2023

From 2021 to 2022, the retail media space gained significant traction but forced retailers to turn to out-of-the-box solutions without set goals to solve their unique problems and meet their custom goals. Where 2022 was the Great Media Scramble, 2023 is giving rise to the Great Media Reset. This is your ad revenue.

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