Retail TouchPoints

AUGUST 19, 2022

Faced with an endless number of brands, product options and channels to shop through, consumers are looking for the perfect combination of “value” and “values.” Retail TouchPoints (RTP): How have shifts in consumer behaviors and expectations impacted the way retailers invest in technology? But has it changed their priorities at all?

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Technology Shipping Costs Omnichannel Mobile 277

Retail TouchPoints

FEBRUARY 2, 2024

This concept of starting with a deep understanding of the customer (at times more deeply even than they understand themselves) and building from that point is also the basic premise of retail’s latest technological and philosophical movement — unified commerce. They just want what they want when they want it.

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365 Retail

APRIL 20, 2024

Join them at the Retail Technology Show at London’s Olympia on April 24 & 25, 2024, where they will demonstrate pioneering solutions designed to transform customer engagement. This can be challenging in the case of in-store customers who might not be opted in to email newsletters or other communications.

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Technology Retail Customer Retention Customer Data 59

Algopix

JULY 1, 2023

With the rise of e-commerce and the availability of multiple online platforms and marketplaces, it can be challenging for businesses to effectively manage their listings and reach their target audience across different channels. This is where multi-channel listing solutions come into play. What are Multi-Channel Listing Solutions?

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ESW

APRIL 3, 2023

As we headed home, we reflected on key topics and trends that are poised to shape the landscape for brands with DTC channels. To meet that demand, retailers and brands with DTC channels cannot depend on ecommerce sites alone. Brands must know their target customer and which channels that customer prefers.

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Channel Customer Loyalty Social Media Customer Experience 78

365 Retail

NOVEMBER 24, 2022

The missing link here is technology. At the same time, they want seamless interactions across all channels, which means that they expect brands to have a record of why they’ve reached out before. More and more, customers are shopping online and interacting with retailers across digital channels, whether that be webchat or social media.

Technology 105

Technology Channel Customer Experience Social Media 105

Liveintent

MAY 18, 2023

RMN Performance The majority believe retail media is more impactful inventory: About two-thirds (63%) believe retail media advertising was more effective than other forms of digital advertising, with 22% considering it equivalent. marketers to examine their experiences and views on the expanding retail media landscape.

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Retail TouchPoints

FEBRUARY 8, 2024

As the world moves away from third-party identifiers, retailers are using their own channels to unlock the potential of their valuable shopper audiences — so much so that retail media is now the fourth-largest advertising medium, according to data from WARC. The growth of retail media networks (RMNs) in recent years has been impressive.

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Payments Payment Services Retail Channel 311

Groove

APRIL 16, 2024

A few of these key features include things like a drag-and-drop online store builder, automated inventory management tools, multi-channel selling, and an advanced suite of marketing and SEO tools. This allows eCommerce store owners to unify customer data, insights, and interactions across sales, marketing, and customer service channels.

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BigCommerce Magento Multi-channel Shopify 364

Optimizely

APRIL 19, 2018

You already know that voice is a growing trend in technology, but do you know exactly how big it really is? With 75% of households expected to have a voice-enabled device by 2020 , voice is far more than a trend: it’s the fastest growing technology since the iPhone. Listen to where your customers are. Is it in the physical store?

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B2C Channel Payment Services Customer Experience 207

Wiser

FEBRUARY 21, 2024

Leaders from top-performing brands shared their experiences and strategies covering a range of topics—from the impacts of the pandemic to the innovative use of technology and data in crafting successful sales strategies. A core theme discussed was the accelerated adoption of technology in the face of adversity.

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Technology Multi-channel Shopping Carts Presentation 78

Retail TouchPoints

JULY 31, 2020

What can you learn from other verticals as you continue to drive your advertising efforts through the second half of the year? Strengthen investment in channels where it’s easier to move budget in and out. Lean more heavily into channels that support rapid budget changes, including Google, Facebook and Amazon.

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365 Retail

FEBRUARY 10, 2023

In addition, they are looking to broaden their use of social channels to include Instagram Checkout and TikTok in equivalent volumes to Amazon, new research shows. The research polled 300 decision makers with a responsibility for sales or marketing and found a surprisingly high number are utilising additional channels alongside Amazon.

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Channel Consumer Electronics Consumer Electronics 122

Groove

APRIL 17, 2024

Marketing automation is a technology that has allowed companies to supercharge their marketing strategies without blowing up their budgets. This includes tools that allow companies to create personalized, highly-targeted campaigns across email, SMS, and other marketing channels and then fully automate them for maximum efficiency.

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Customer Data Improvements eCommerce Article 396

Retail TouchPoints

DECEMBER 13, 2021

Retail TouchPoints: What are Google Cloud’s biggest differentiators among the other big names in the space? That’s incomparable globally of who [among other Cloud providers] has that capability to work off of. I think people are getting tired of using the word omni — it’s really “channel-less.”

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Channel Omnichannel Retail Merchant Services 182

iVend

OCTOBER 16, 2022

iVend Smart Retail Technology iVend’s retail technology helps to engage smart shoppers. They use multiple retail channels interchangeably without so much as a pause for breath, and they are not backward in coming forward when it comes to demanding what they want from a brand and its values.

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Technology Retail Mobile Channel 79

Retail TouchPoints

NOVEMBER 20, 2023

The luxury fashion house is partnering with EON , a company specializing in Digital ID technology, to embed a custom-produced song by Archive, a London-based trip-hop group, into items from the collection. Balenciaga is venturing into wearable tech with a new merchandise series that gives consumers exclusive access to media.

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Retail TouchPoints

JANUARY 2, 2024

Ikea Retail (Ingka Group) has seen “game-changing” results since employing artificial intelligence-powered demand sensing technology. Internal team members (who Ikea Retail call “coworkers”) also provide data to further fuel the AI engine and ensure forecasts adapt to shifting variables.

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Improvements Games Technology Article 263

ESW

APRIL 5, 2023

While every brand with a DTC channel dreams of a sudden surge in website traffic, too much of a good thing can do irreparable damage to even the most established online retailer. Preparing a DTC channel for peak season is a must for growing revenue and preserving brand reputation. Is it better for you to source abroad or onshore?

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Channel Merchant Services Payments Payment Services 78

Ecommerce Platforms

FEBRUARY 9, 2023

We’ll cover: How to sell across channels with Shopify POS Go How to sell in person with Shopify POS Go How multi-brand stores can sell with Shopify POS Go Keep reading to learn all about the selling potential you have with Shopify POS Go. We’re beyond excited about the launch of Shopify POS Go, for both merchants and consumers.

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POS Shopify Merchant Services Channel 104

Retail TouchPoints

JUNE 28, 2023

The retailer also has promoted Danny Miles to EVP, Chief Technology Officer and announced the departure of current COO Colin Browne and Chief Product Officer (CPO) Lisa Collier. Browne, who began at Under Armour in 2016, will step down from the COO role this autumn to pursue other opportunities.

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Multi-channel Customer Supplies Apparel 279

UpSellIt

JUNE 26, 2023

Affiliate marketing is a performance-based marketing model where individuals promote the products or services of an advertiser through various online channels. Publisher A publisher is an individual or a business that promotes an advertiser’s products or services through various marketing channels. What is Affiliate Marketing?

Technology 78

Technology Payment Services Payments Merchant Services 78

365 Retail

MAY 2, 2024

When making online buying decisions, UK shoppers now place more value on product information delivered on retailers’ owned channels, compared to third-party channels, such as marketplaces or social media, the latest research from Intellias , the software engineering and digital consultancy company, reveals.

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Social Media Information Channel Consumer 52

RTP blog

MAY 8, 2017

Retailers that are embracing the rapidly advancing artificial intelligence, automated personalization technologies and machine learning are positioning themselves for the future. These technologies do more than allow retailers to react to customer demand; they help them predict this demand and create magnetic moments among their customers.

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Retail TouchPoints

APRIL 5, 2024

Lego also is spotlighting autistic creators on its YouTube channel with its Love the Way You Think series, including Allyson Gail, a U.S. creator who builds Lego models of food with faces, and Casey “Remrov” Vormer, a pencil artist in Canada who creates hyper-realistic drawings.

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Retail TouchPoints

MARCH 1, 2024

It can be specific about a particular product, but we also send other types of notifications,” explained Natori. The Albert technology, designed to maximize performance for each audience, “knows” when to move on to other audiences in order to keep ROAS high — for example, when an audience is limited in size and can’t be increased.

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Social Media Department Stores Supplies Apparel 253

RTP blog

NOVEMBER 11, 2019

By Garry Church, Inmar Retailer buying decisions on technology are all too often influenced by the latest trends and reflect the “flavor of the month.” The customers who spend their hard-earned income with them should be a retailer’s North Star when assessing retail technology options.

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Retail TouchPoints

JANUARY 11, 2024

2023 was a period of experimentation for retailers, and many thoroughly assessed where this new technology could have the biggest impact. Retailers must move quickly to deploy transformative technologies or risk putting relevancy and their brand experience at risk. Now is not the time to be in analysis paralysis.

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Retail eCommerce Technology Social Media 271

Kissmetrics

SEPTEMBER 19, 2017

When it comes to reaching engaged, relevant audiences, which marketing channels truly shine? And why has this technology suddenly re-ignited? GE leverages branded content by using its own sound technology in part of a sci-fi series known as The Message , where cryptographers attempt to decipher an alien message. Social media?

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Channel Marketing Download Social Media 226

Kissmetrics

JUNE 14, 2017

That’s why it’s important to map out how your business engages with customers across several channels. Cross-channel engagement involves integrating multiple marketing channels to seamlessly interact with your target audience. Try this five-step approach to increase your cross-channel engagement. Integrate Your Channels.

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Channel Customer Jewelry Customer Data 226

RetailMinded

JANUARY 4, 2022

With changes in digital marketing, technological trends have emerged and have proven to be beneficial in helping retailers thrive. . So, you might need the help of a reliable technological innovation that streamlines your workload and eases your marketing processes. . Retail marketing isn’t easy. Customer Service Robots .

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Technology Retail Social Media Reference 98

Retail TouchPoints

JANUARY 9, 2024

Ecommerce became not just a ‘good-to-have’ channel, but a must-have channel for small businesses. Yikun Shao : There were a lot of reactive steps taken during the pandemic — from the rapid adoption of technology and ecommerce to diversifying supply chains — and I think companies are now realizing the benefits of those actions.

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Supplies Shipping Costs Small Business Retail Recommendation 279

365 Retail

JANUARY 25, 2024

M-Cube , the instore digital entertainment provider, has been selected as the Technology Partner for Integrated Systems Europe ( ISE ) 2024 taking place from the 30th January – 2nd February. As Technology Partner, M-Cube will create dedicated content to celebrate ISE ’s 20-year anniversary.

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Technology Events Reference Management 52

Retail TouchPoints

MARCH 21, 2024

“The bride’s special day, and the festivities leading up to it, is all about her, and her experience should be personalized to reflect that,” said Kelly Cook, President of Brand, Technology and Finance at David’s in a statement. “We We are obsessed with going the extra mile for her.

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Retail TouchPoints

APRIL 1, 2024

Recent estimates forecast that nearly a quarter of global retail sales will come from online channels by 2027, so the ability to serve a multilingual customer base will be essential for businesses seeking global success. A real-time translation technology will allow you to cater to a diverse, global clientele and drive sustained growth.

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Retail Customer Experience Customer Retention Technology 318

Retail TouchPoints

JANUARY 23, 2024

The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. Artificial Intelligence (AI) It should come as no surprise that AI was the “golden child” of this year’s Big Show. Is it the real deal?

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ACH Multi-channel Technology Customer Retention 277

Dynamic Action

OCTOBER 17, 2023

You have to decide what products should be sold, on what channels, and to whom. However, with AI-driven retail technology , you can better understand your customer’s desires, your competitors’ assortment strategies, and the trends in your market that are worth investing in. What isn’t?

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