Retail TouchPoints

FEBRUARY 15, 2024

Starbucks and Bank of America (BoA) have forged a new partnership designed to offer extra rewards to their most loyal customers. Customers can either link their accounts through the Bank of America or Starbucks site to start collecting rewards. The millions of BoA cardholders and Starbucks Rewards members in the U.S.

Banking 248

Banking Sporting Goods Customer Consumer 248

ChannelAdvisor

APRIL 7, 2021

The following case study features a global sporting goods brand that leverages ChannelAdvisor’s Managed Services for Marketplaces to help achieve its business goals. As a global sporting goods company offering high-performance equipment and trendy apparel, this ChannelAdvisor client has a lot of e-commerce activities to manage.

Sporting Goods 59

Sporting Goods Management eCommerce Channel 59

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 9, 2021

Over the next five years towards 2025 , according to IBISWorld’s analysts’ early forecasts the sports participation was expected to spur the pent-up demand for Sporting Goods and supplies. First what do we know about the sporting goods industry and who are the main players? Industry Definition and Categories.

Sporting Goods 52

Sporting Goods Outdoor Marketing Accessories 52

Retail TouchPoints

FEBRUARY 21, 2023

In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. Retailers that understand the customer journey and adopt innovative strategies are looking at ways to turn their brick-and-mortar stores into experience centers. Tractor Supply Co.

Sporting Goods 240

Sporting Goods Payment Services Retail Supplies 240

Retail TouchPoints

AUGUST 30, 2021

The spring and early summer was an optimistic time for many consumers who finally emerged from lockdowns looking to refresh their wardrobes and find items suited for smaller local outings during the warmer months. The company has worked to adjust its product offering to meet the changing needs of its customers in these unprecedented times.”.

Consumer 318

Consumer Toys Department Stores Fulfillment 318

ChannelAdvisor

APRIL 7, 2021

The following case study features a global sporting goods brand that leverages ChannelAdvisor’s Managed Services for Marketplaces to help achieve its business goals. As a global sporting goods company offering high-performance equipment and trendy apparel, this ChannelAdvisor client has a lot of e-commerce activities to manage.

Sporting Goods 52

Sporting Goods Management eCommerce Channel 52

Retail TouchPoints

MARCH 23, 2022

Nike is pushing forward with its digitally focused direct-to-consumer strategy following a strong Q3, with plans to build “the marketplace of the future” and bring standalone Jordan stores to North America. Revenues were up 5% YoY in the company’s fiscal Q3, which ended Feb. Wholesale Will Still Play a ‘Very Important Role’.

Sporting Goods 266

Sporting Goods Apparel Consumer Social Media 266

Retail TouchPoints

JANUARY 9, 2024

Metz has more than 25 years of experience leading consumer and durable goods companies. In addition to plummeting DTC sales, Solo Brands was spending a substantial amount of money on brand awareness campaigns designed to drive customer acquisition. will take over. year over year.

Outdoor 274

Outdoor Sporting Goods Consumer Channel 274

Retail TouchPoints

MAY 17, 2023

This latest acquisition follows an investment by Ebay Ventures in used sporting goods marketplace SidelineSwap earlier this month and the acquisition of marketplace compliance solution 3PM Shield in February 2023. All three investments are aimed at helping enhance the Ebay experience and build customer trust. ”

Sporting Goods 251

Sporting Goods Apparel Fashion Accessories 251

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. I think we all hope that coming into the next few years we’ll see more brands willing to inspire their customers and understand the inherent value in that.

Sporting Goods 278

Sporting Goods Technology Omnichannel Operations 278

Retail TouchPoints

AUGUST 23, 2023

While shrink is far from a new problem in retail, the impact of theft — particularly large-scale operations run by organized retail crime (ORC) rings — has been garnering the attention of executives at some of the country’s largest retailers, including Lowe’s , Target and Dick’s Sporting Goods.

Sporting Goods 223

Sporting Goods Technology Operations Retail 223

Retail TouchPoints

MARCH 18, 2021

You look at ULTA Beauty or DICK’S Sporting Goods during the pandemic and they crushed it. These retailers are doing really well because they’re focusing on the needs of the consumer right now, where a lot of retailers didn’t for a long time.”. Now consumers look for that.”. said Scaretta. “

Sporting Goods 295

Sporting Goods Fulfillment Demo Omnichannel 295

Retail TouchPoints

JANUARY 26, 2023

Predicting where the next phase of consumer buying behavior is headed has proven notoriously tricky. Smaller facilities can fit into spaces closer to city centers, shortening delivery times for local customers. With a flexible approach to fulfillment, the customer visit becomes more of an experience and less of a transaction.

Sporting Goods 312

Sporting Goods Retail Fulfillment Customer Experience 312

RTP blog

SEPTEMBER 5, 2019

DICK’S Sporting Goods , which started the conversation when it pulled assault-style rifles from its shelves in February 2018, is presently reviewing whether it should discontinue firearm sales entirely. What remains to be seen is if other sporting goods retailers follow in Walmart’s path.

Sporting Goods 150

Sporting Goods Retail Clothing Games 150

Retail TouchPoints

AUGUST 31, 2020

The results also reflect the trends that will gain momentum as the pandemic continues: continued growth of online and omnichannel services, a growing appetite for alternative entertainment and new innovations in customer service. “I Retailers riding current consumer trends can make the most of the moment by investing in omnichannel services.

Consumer 133

Consumer Electronics eCommerce Outdoor 133

Retail TouchPoints

MARCH 13, 2023

Increasing AOV While Building Customer Confidence Puma has been working with Stylitics for almost three years now with the primary aim of increasing basket sizes. We can treat every customer differently because we know so much about them. What if every customer had a curated homepage?

Customer 250

Customer Recommendation Books eCommerce 250

ChannelAdvisor

NOVEMBER 8, 2023

What do consumers want? Our 2023 Online Consumer Behavior Global Report covers the trends shaping global e-commerce today with survey findings (in partnership with Dynata) from over 6,000 consumers worldwide. Consumer electronics buyers are the most savvy shoppers, as an astounding 91% visit two or more sites before purchase.

Consumer 52

Consumer eCommerce Consumer Electronics Multichannel 52

Retail TouchPoints

AUGUST 23, 2022

In its 32 locations across 12 states, outdoor specialty retailer Sun & Ski Sports can easily share customer-facing content that’s specific to the season and its stores’ individual regions, via a partnership with Carousel Digital Signage. Approximately 95% of Sun & Ski Sports’ content runs on consumer-facing displays. “A

Specialty Retailers 202

Specialty Retailers Sporting Goods Outdoor Technology 202

Retail TouchPoints

AUGUST 2, 2022

DICK’S Sporting Goods came out strongly behind reproductive rights,” said Steve Koepp, Co-Founder of From Day One in an interview with Retail TouchPoints. “If According to Pew Research , 62% of Americans support abortion being legal in all or most cases. If you think back, they’re pretty independently minded.

Sporting Goods 221

Sporting Goods Retail Travel Consumer 221

Retail TouchPoints

APRIL 15, 2024

Demand, social engagement and customer preferences are always evolving, together and separately. Let’s delve into what those brands are doing to stay prominent in the minds of consumers, and what brand marketers can do to gain a competitive edge. It’s crucial for retail marketers to adapt accordingly. retail brands.

Social Media 130

Social Media Retail Food and Beverages Sporting Goods 130

Retail TouchPoints

APRIL 11, 2022

“At Designer Brands, we have truly taken control of our destiny as we have transformed into a brand builder, marrying our world-class design and sourcing capabilities to our industry leading direct-to-consumer infrastructure,” said Rawlins. “We

Sporting Goods 294

Sporting Goods Accessories Supplies Apparel 294

Retail TouchPoints

JANUARY 25, 2023

That means brick-and-mortar is still going strong, and not just because consumers are eager to get out of the house again. Retailers can meet these expectations by providing the experiences their customers want. Trying out new products and discovering new ways to use familiar ones can help customers build loyalty to a brand.

Retail 223

Retail Sporting Goods Department Stores Consumer 223

Retail TouchPoints

OCTOBER 20, 2021

However, there are some telling statistics and areas of opportunity — especially around consumer behavior — businesses can take advantage of to re-establish the balance of in-person and online sales. consumers have changed stores, brands or the way they shop. Instead, it’s the combination of physical location and consumer experience.

Sporting Goods 259

Sporting Goods Social Media POS Consumer 259

Retail TouchPoints

FEBRUARY 20, 2023

Digital signage looks vastly different today from my early days working for a niche hardware manufacturer developing simplistic solutions for groceries and customer-facing retail applications. For example, an apparel store specializing in athletic shoes may use RFID/NFC sensors to engage with a customer interacting with the product.

Retail 230

Retail Sporting Goods Gifts Management 230

Retail TouchPoints

JUNE 28, 2023

The delivery platform unveiled a series of major updates and service additions at its first-ever product showcase on June 27, 2023, including search and shopping features to help consumers find and buy whatever they are looking for (well beyond just meals), and a new integrated rewards program for merchants.

Merchant Services 242

Merchant Services Payment Services Sporting Goods Fulfillment 242

Retail TouchPoints

MAY 17, 2022

There was a time, not too long ago, when it took a lot of convincing to get consumers to consider secondhand. Now, both consumers and the retailers that serve them are quite willingly jumping on the resale bandwagon, driving an already hot sector toward even further growth. Retailers and Brands Take the Baton.

Apparel 304

Apparel Fashion Retail Consumer 304

Retail TouchPoints

APRIL 15, 2021

Results in other categories included: Sporting goods stores: Up 23.5% Supermarkets and similar retailers avoided lockdowns and benefited from customers stocking up, which negatively skewed March 2021 results. For instance, clothing and accessory store sales were up 18.3% month-over-month seasonally adjusted, and up 104.6%

Home Furnishings 289

Home Furnishings Sporting Goods Retail Electronics 289

Retail TouchPoints

JANUARY 13, 2023

In general, consumer spending on goods has proven weaker as more Americans are spending available funds on services, travel and activities that were limited during the pandemic ,” said Lisa Plonka, Partner and leader of Plante Moran ’s Consumer Goods Practice. Sporting Goods : 10% vs. 6%.

Electronics 241

Electronics Toys Small Business Retail Sporting Goods 241

Retail TouchPoints

NOVEMBER 16, 2022

As part of the experience, the Peloton Bike will be available with free in-home delivery, and first-time customers will have the option to assemble the bikes themselves or select free expert assembly in mainland UK (excluding Northern Ireland). Peloton’s entry on Amazon U.S. Hilton hotels.

Sporting Goods 173

Sporting Goods Accessories eCommerce Shipping 173

RTP blog

AUGUST 10, 2018

By Ed Kowalski, Sutherland Every retailer knows customer experience is paramount in today’s competitive landscape. As brands vie for our business, today’s customer is increasingly informed and demanding. Consumers’ shopping habits are clearly not waning; they’re simply evolving. Listen — after all, the customer is always right.

Customer 150

Customer Clothing Customer Loyalty Sporting Goods 150

Retail TouchPoints

SEPTEMBER 21, 2020

More than 300 companies , including Patagonia , The Gap , DICK’S Sporting Goods and Walmart committed to removing some of the logistical barriers that often keep workers from voting. Patagonia and Target, that had executed voter engagement programs during the 2018 election cycle with employees, consumers or both.

Sporting Goods 261

Sporting Goods Retail Department Stores Arts 261

Retail TouchPoints

FEBRUARY 8, 2021

It is cutthroat, competitive and fast-moving, and that means it is also often a great showcase for other industries to see how the latest trends in technology are transforming customer expectations. Over the last decade, the relationships between customers and brands changed dramatically. Transactional convenience.

Customer 130

Customer Retail eCommerce Subscription 130

Retail TouchPoints

DECEMBER 15, 2021

For decades, we’ve been at the heart of sport, and yet we can do better. We can be more; we can give our customers more. At Wilson, we believe sport makes better people. Customer response to the NYC pop-up bodes well for the plan. That’s what the report card for Wilson said.

Sporting Goods 162

Sporting Goods Events Games Retail 162

Retail TouchPoints

OCTOBER 21, 2020

Sporting Goods & Fitness: As consumers strive to prioritize personal health and wellness, retailers such as DICK’S Sporting Goods are seeing growth opportunities. stores across its portfolio, including DICK’S Sporting Goods outlets, Golf Galaxy and DICK’S Sporting Goods Warehouse Sale outlets.

Sporting Goods 166

Sporting Goods Retail Omnichannel Consumer 166

Liveintent

FEBRUARY 8, 2022

So, what’s a brand to do when those consumers get distracted and navigate away from their site, only to never return? How does one keep their brand top of mind, especially when competition for consumer attention is so fierce? You can also leverage Dynamic Audiences to focus your ad spend on acquiring new customers only.

Customer 71

Customer Sporting Goods Events Consumer 71

Retail TouchPoints

JULY 31, 2020

For instance, many electronics retailers are seeing results with remarketing audiences, while sporting goods is excelling at ad efficiency. Learn From: Sporting Goods. In the sporting goods sector, we’ve seen a trend toward more granular targeting as search volume has escalated around home fitness and gym equipment.

Other 198

Other Beauty and Health eCommerce Sporting Goods 198

365 Retail

SEPTEMBER 29, 2023

INTERSPORT , the global sporting goods retailer, has reported a 50% reduction in product data processing time, partnering with leading (AI) artificial intelligence platform Unifai , an Akeneo company. We chose Unifai to automate the categorisation of all our new products, which saved us from costly and time-consuming development.

Sporting Goods 104

Sporting Goods Operations Improvements Events 104