Retail TouchPoints

FEBRUARY 5, 2024

As the RMN market is projected to surpass $100 billion in coming years, it’s no surprise that RMNs have been sprouting across various sectors, from hospitality and finance to conventional retail. Data is not just the fuel of the future, it’s the driving force of the present and beyond. This will only expand as more RMNs mature.

Retail 264

Retail Omnichannel Consumer Channel 264

Mi9

OCTOBER 10, 2023

This data sheet is written for professionals in specialty retail organizations in a variety of verticals who are involved in store solutions, including point of sale (POS). Roles may include senior executives, information technology, operations, customer experience, finance, and more. Who is this document for?

Point of Sale 52

Point of Sale Specialty Retailers POS Document 52

Retail TouchPoints

JULY 13, 2023

The European Commission is reportedly planning to release proposed revisions to a raft of payment-related regulation in mid-2023 , including the Payment Services Directive and Open Finance framework, among others. billion fine for breaching GDPR by illegally transferring data on its European users to the U.S.,

Merchant Services 246

Merchant Services Payment Services Payments Banking 246

Retail TouchPoints

MARCH 8, 2023

This means the way consumers shop has drastically changed as new financing options rise in popularity. Advanced marketers will focus on new forms of data to understand ways to surgically offer their incentives, instead of sitewide promotions that may reduce their margins. Offer bundles to boost order values.

Shipping Costs 277

Shipping Costs eCommerce Payment Services Customer Experience 277

Retail TouchPoints

FEBRUARY 14, 2023

Consumer-facing brands have spent hundreds of millions of dollars over the past few decades creating unique customer experiences in their physical brick-and-mortar locations. A new customer experience study from J.D. That’s easier said than done, but some companies are cracking the code by getting serious about data.

Customer 255

Customer Banking Customer Experience Social Media 255

Retail TouchPoints

SEPTEMBER 28, 2022

Emily Reasor, Senior Partner, McKinsey & Company, shares how retailers can better understand these consumer shifts and take a data-driven approach to pricing changes. It also provides the chance for businesses to build the internal infrastructure and processes to make disciplined pricing decisions based on deeper customer insight.

Customer Loyalty 162

Customer Loyalty Consumer Supplies Improvements 162

Retail TouchPoints

MARCH 1, 2024

That’s much more useful [data] than the first consumer. The stronger the intent, the closer they get to buying, the more valuable the data is in retargeting. Natori’s retargeting campaigns make use of data gleaned from the on-site behavior of the consumers being retargeted. “We

Social Media 272

Social Media Department Stores Supplies Apparel 272

Retail TouchPoints

APRIL 28, 2023

Digitization has overhauled much of the business world, and in departments like finance or marketing you’d find most employees are hooked on apps that serve up-to-date information on the status of their programs and connect them with others on their team for real-time collaboration. That adds up to more than $6.5 billion that U.S

Retail 277

Retail Technology Information Mobile 277

Retail TouchPoints

SEPTEMBER 6, 2022

This is an excellent opportunity for retailers to give young shoppers financing options — including a store credit card, an installment loan or a buy now, pay later product. Building this kind of omnichannel experience revolves around a combination of data analytics and mobile devices.

Merchant Services 305

Merchant Services Payment Services Financial Services Omnichannel 305

Retail TouchPoints

APRIL 15, 2021

Signifyd has received $205 million in Series E growth equity financing that values the company at $1.34 The solution provider also will build up its global product, customer success, risk intelligence and data science teams while expanding its development and engineering teams.

Merchant Services 192

Merchant Services eCommerce Financial Services Payment Services 192

Retail TouchPoints

OCTOBER 27, 2021

Attribution is as much of a data challenge as it is a marketing challenge. Customer journeys today often resemble a roller-coaster, with the customer’s interest rising and falling after every cross-channel impression, each accumulating a trail of data along the way before that final conversion. AI-Driven MTA at Scale.

Multi-channel 306

Multi-channel Games Retail Social Media 306

Forrester eCommerce

MAY 18, 2020

To see how the pandemic was impacting consumer finances and behaviors, we surveyed 1,119 Canadian online adults in April 10–15, 2020 and found that Canadians: Are already feeling the impact of COVID-19 […].

Consumer 451

Consumer Financial Services Customer Loyalty Banking 451

Forrester eCommerce

MARCH 5, 2019

“Digital Transformation” has been used to describe everything from moving applications from a data center to the cloud to updating the systems and processes in the finance department. Almost every technology consulting firm, and many others besides, claims to be able to help your business transform into a digital business.

Webinar 313

Webinar Technology Other Information 313

365 Retail

OCTOBER 5, 2021

“We needed a solution that allowed us to centralise our task management and communications across our entire store estate, to ensure the customer experience and ‘look and feel’ of our stores was both consistent and streamlined. Until then we had been using multiple, manual channels that were labour intensive.

Customer Experience 52

Customer Experience Operations Customer Point of Sale 52

Retail TouchPoints

DECEMBER 20, 2023

Over three -plus years, I have had the honor of speaking with industry pros who have rich backgrounds in tech, marketing and advertising, operations, finance and so much more. With the rise of retail media, he saw a unique opportunity to bring the robust, data-driven creative of digital advertising to the physical environment.

Retail 264

Retail Supplies Merchant Services Social Media 264

Retail TouchPoints

SEPTEMBER 19, 2023

Retailers can no longer rely solely on data of where products are in their supply chain; they need near-perfect, real-time inventory in their stores, especially when BOPIS and BOSS order success relies on these stores successfully functioning as fulfillment centers for ecommerce orders.

Omnichannel 278

Omnichannel Shipping Costs Operations Fulfillment 278

Retail TouchPoints

JANUARY 23, 2024

These data-driven, digitally connected store experiences are powered by various tools and technologies, such as computer vision, electronic shelf labels (ESLs) that push dynamic pricing into store aisles and interactive digital screens that amplify retail media network (RMN) advertising and influencer content.

ACH 285

ACH Multi-channel Technology Customer Retention 285

Retalon

AUGUST 16, 2019

PRESS RELEASE on Yahoo Finance: Hard Rock International Retail Shops Improve Forecasting, Planning, and Replenishment with Retalon Predictive Analytics and AI. Read Article on Yahoo Finance Here. Hear from our customer directly: See more Use Cases and Retalon Customer Story Videos!

Demo 32

Demo Retail Fulfillment Article 32

Kissmetrics

DECEMBER 21, 2020

Natural language generation comes from your structured data. It transforms the data you have into natural-sounding text. You can also use it to create: Images Graphs Numerical data. The Associated Press and Bloomberg are just two organizations using data to expand their news coverage. NLP can also help with.

Marketing 362

Marketing SEO eCommerce Telecommunications 362

Retail TouchPoints

JULY 28, 2023

Instead, they need to understand the nuances of the consumer as an individual — pay close attention to data and analytics — and use that insight to offer the right product and the right experience at the right price in the right places on the right channels.”

Consumer 246

Consumer Leisure Multi-channel Retail 246

365 Retail

DECEMBER 2, 2022

Applying technology to financial services such as banking apps, investing platforms and credit services has helped make finance more accessible to millions of people all over the world. Improving Customer Experience. Providing Payment Data. Buy Now Pay Later.

Payment Services 52

Payment Services Financial Services Retail Banking 52

Retail TouchPoints

OCTOBER 29, 2021

With the help of conversational AI, customers could interact with these digital agents 24/7, seek information in real time and track orders without the need for human intervention. He is passionate about fintech and insurance tech and studied Economics and Finance at Bentley University. trillion at the end of 2019.

Customer Loyalty 257

Customer Loyalty Recommendation Supplies POS 257

Retail TouchPoints

DECEMBER 8, 2021

Let’s back up for a moment and consider some recent pre-holiday consumer data. Budget and finances — traditionally shoppers’ biggest worries — have given way to concern over out-of-stock items. Top Consumer Stress Factors. A Ziff Media Group survey of more than 1,000 U.S.

Shipping Costs 264

Shipping Costs Food and Beverages Gifts Shipping 264

Retail TouchPoints

SEPTEMBER 16, 2022

Inflation fears are lingering as retailers approach the holiday season, with 79% of consumers saying their finances are a concern and 62% expecting their living costs to increase even further in the next six months, according to EY ‘s Future Consumer Index. Non-Essential Retailers Should Look Into Experiences and Alternative Models.

Fashion 243

Fashion Retail Supplies Consumer 243

Retalon

AUGUST 16, 2019

Although your company may now access a wealth of data, distilling it into a usable and relevant format can be challenging in and of itself. Personalizing the customer experience is beneficial for the customer in several ways. Even personalizing the customer experience regionally can be challenging.

Customer Experience 32

Customer Experience Customer Retail Fulfillment 32

Retail TouchPoints

AUGUST 9, 2023

BIM grants developers and retailers access to a rich repository of data concerning buildings and infrastructure, integrated with IoT sensors. This data-driven approach empowers businesses to comprehend foot traffic patterns, customer behavior and sales trends, facilitating well-informed decisions about store locations and layouts.

Retail 246

Retail Arts Events Technology 246

Retail TouchPoints

MAY 24, 2023

As a result, they are looking for retail brands that make juggling their finances and reduced downtime easier and more enjoyable. This can be an easy trap to fall into given the abundance of marketing performance data and purchase data available in the space.

Retail 297

Retail Customer Loyalty Consumer Travel 297

Retail TouchPoints

AUGUST 19, 2020

But with tech tools like Shopify and Squarespace, together with APIs from the likes of Stripe and Affirm, brands can regain control of their experience and backend logistics while still offering a seamless buying experience for their customers. . Data And Insights. Hidden Revenue Opportunities.

eCommerce 274

eCommerce Merchant Services Games Payment Services 274

Retail TouchPoints

AUGUST 14, 2023

Turning Insights into Action The first step is to establish an internal task force comprised of technology, business, finance and operations representatives. This change is necessary to provide the real-time data that powers the robots and automation tools that are central to retailers’ inventory management.

Payment Services 245

Payment Services Operations Banking Technology 245

Retail TouchPoints

MAY 28, 2021

Customer service is changing rapidly to meet consumer behavior, providing smoother, more integrated experiences than ever before. 3 Data-Backed Reasons why Customer Service is Essential. They miss their goals because they don’t prioritize customer service. Customer service plays a crucial role in brand image.

Payment Services 172

Payment Services Games Live Chat Customer 172

Retail TouchPoints

AUGUST 13, 2020

The best sellers tend to have data-centric cultures (continuously measuring and improving), as well as strong leaders in both operations (who focus on workflows and space) and finance (who own cash velocity and the full P&L). How do marketplaces achieve “excellent liquidity”? Prior to that, he spent over five years at Yahoo!

eCommerce 279

eCommerce Apparel eCommerce Analytics Small Business Retail 279

Groove

MAY 20, 2020

In order to see an increase in your eCommerce conversion rate, start by improving the customer experience within your site. To combat this, identify and resolve mobile-specific issues to create an intuitive customer experience — while contributing to mobile conversion rate. 10 Tips to Increase eCommerce Conversion Rate.

eCommerce 370

eCommerce Payment Services BigCommerce Mobile 370

Retail TouchPoints

OCTOBER 9, 2020

“For example, this industry has very large order values, a longer customer journey and very different fulfillment methods. We need the flexibility to create very unique customer experiences, because furniture customers don’t typically make the same type of small impulse purchases seen elsewhere.

Payments 264

Payments eCommerce Customer Home Furnishings 264

Sailthru

MAY 12, 2023

Success in the media and publishing industries is not only driven by giving customers great content but by delivering an exceptional customer experience. Global data shows that email is 108% more effective than SMS marketing or banner ads to drive conversions and online sales. The stat rises to 139% in the U.S.

Consumer 78

Consumer Marketing Webinar Subscription 78

RetailMinded

APRIL 26, 2024

Most importantly, it gives you the tools you need to manage a multi-vendor landscape, creating comprehensive product approval systems, shipping strategies, and configurable plans for customer experience. Working with the right partners can improve your chances of growing and free up your time to invest in new opportunities.

Shipping Costs 52

Shipping Costs Shipping eCommerce eCommerce Software 52

Retail TouchPoints

FEBRUARY 23, 2022

But moving forward, Nicholas believes that store fulfillment will only get more attention from finance teams, which means stores need to think about how they can drive layout and labor changes to support moments of engagement.

Fulfillment 298

Fulfillment Vend Operations Technology 298

365 Retail

MAY 17, 2022

In the purchase process, payment is a delicate phase because it determines the transition from the purchase intention of the customer to the actual sale and the less friction there is at this juncture, the more pleasant the customer experience. Axerve helps its partners anticipate trends in the digital payments market.

Merchant Services 104

Merchant Services White Paper Payment Services Multi-channel 104