Retail TouchPoints

MARCH 30, 2022

Some of the retailer’s plans include redesigning back rooms to accommodate pickup, delivery and ship- from-store orders; adjusting staging operations for orders to drop in three-hour increments to maximize space; and sending overflow delivery orders to the crowdsourced Spark Driver network.

Fulfillment 298

Fulfillment Omnichannel Shipping Costs Supplies 298

Retail TouchPoints

NOVEMBER 30, 2022

LaFleur began with the September 2022 opening of a 550-square-foot store on the Upper East Side of Manhattan. Katie Twidwell, VP of Operations at M.M. LaFleur’s inspiration for expanding from a showroom model into a traditional retail space? RTP: How did you choose a physical space that aligns with the M.M.

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Customer Shipping Events Clothing 278

Retail TouchPoints

JULY 14, 2023

Retailers are adapting their store environments to meet consumers’ heightened demand for ease and convenience. Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year.

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POS Mobile Payment Services Technology 243

Retail TouchPoints

FEBRUARY 9, 2022

Many luxury brands communicate their heritage and the promise of an elevated shopping experience via store design: traditional colors, subtle lighting and deep carpets that create a high-end hush. It can be a unique, engaging shopping experience that they can’t do in their main stores.

Food and Beverages 264

Food and Beverages Social Media Operations Automotive 264

Retail TouchPoints

DECEMBER 21, 2020

While AR has a number of valuable consumer-facing applications, in our current day and age retailers need to focus on tools for improving business operations. After all, to weather the storms of the pandemic and an ailing economy, you’ll need to maximize operational efficiencies as much as possible. 2: AR for Employee Training.

Retail 312

Retail Operations Technology Travel 312

Retail TouchPoints

JUNE 14, 2023

As the pandemic fades and the thermometer climbs, more and more people want to get out and find an escape from the pressures of inflation — and outdoor spaces are positioned to provide great, flexible experiences that can fill the bill. Beyond that, great food and grocery stores are big differentiators, too.”

Events 273

Events Technology Outdoor Retail 273

Retail TouchPoints

OCTOBER 11, 2023

However, ensuring compliance is especially tricky for retailers operating in multiple markets, as labor stipulations will vary from location to location and any changes must be made in time with laws taking effect. Automated scheduling also frees up more time for managers to focus on training and coaching new employees.

Management 278

Management Technology Operations Retail 278

365 Retail

DECEMBER 15, 2022

Other common areas of investment were a q uality end-to end customer experience (29%) , a person al ised customer experience ( 2 8 % ) and staff training (28%). . The post European retailers fearing for in-store operations during this year’s festive period appeared first on 365 RETAIL | Retail Technology News.

Operations 78

Operations eCommerce Retail Customer Experience 78

Retail TouchPoints

OCTOBER 24, 2023

To succeed in the face of this latest set of macroeconomic challenges, leaders in the retail and CPG industries now need to step back and evaluate what’s next for their business operations. For example, with the growth of omnichannel orders, retail employees have needed to pick and pack items at the store level.

Retail 289

Retail Supplies Operations Technology 289

Retail TouchPoints

NOVEMBER 6, 2023

Direct-to-consumer health care apparel and lifestyle brand Figs has opened its first permanent physical retail space in LA’s Century City Mall. doctors has been trained there. The retailer will open its next Community Hub in the first half of 2024 in Philadelphia’s Rittenhouse Square, within two miles of five health care institutions.

Apparel 264

Apparel Reference Events Retail 264

Wiser

JULY 31, 2023

A planogram is a visual diagram that details where every product on a retail store shelf should be placed. Its main aim is to maximize sales and minimize wasted space. Planogram compliance refers to how well stores adhere to the planogram. Is the allocated shelf space being properly used ? Are the shelves well-stocked?

Customer Experience 145

Customer Experience Operations Technology Reference 145

Retail TouchPoints

OCTOBER 19, 2023

For retailers relying on critical IT systems to support both in-store and ecommerce sales, outages from significant weather events can have a big impact on business. Taking steps to implement an integrated backup power strategy can help retailers safeguard their operations even in the face of extreme events: Start with the foundation.

Events 256

Events Retail Telecommunications Point of Sale 256

Retail TouchPoints

MARCH 1, 2023

Instacart will expand its delivery capabilities beyond the consumer space with the launch of Instacart Business, a B2B service aimed at helping small businesses. and Canada. Current retail partners include Costco Business Center , Staples , Restaurant Depot and BJ’s Wholesale Club.

Small Business Retail 304

Small Business Retail Retail Supplies B2B 304

Retail TouchPoints

MAY 10, 2022

That said, a common concern in the retail and hospitality space is how to efficiently maintain operations in the face of a severe weather event. experiences severe storms highlight the urgent need to prepare and train for these types of emergencies. Does your store have proximity to water that can cause flooding?

Events 281

Events Retail Operations Supplies 281

Retail TouchPoints

DECEMBER 1, 2020

Best Buy is doubling down on its commitment to ecommerce with a new four-store pilot that will reduce the shoppable area so that these stores can better operate as fulfillment hubs. The shift will give these stores more space for staging in-store pickup and additional support for ship-from-store transactions.

Fulfillment 153

Fulfillment Shipping Omnichannel Operations 153

Retail TouchPoints

OCTOBER 26, 2022

Target and Apple launched their partnership in February 2021 at an initial 17 stores , gradually expanding the number to 36 in 2021 and reaching 150 today. Each store-in-store concept features Apple-trained Target Tech Consultants and twice the space dedicated to Apple products compared to other Target locations.

Toys 290

Toys Presentation Other Retail 290

Retail TouchPoints

APRIL 13, 2022

Another major sign of broad usage and acceptance came with Walmart’s move to offer Bitcoin purchasing and selling through Bitcoin ATMs in 200 of its store locations. This modest start is only the beginning, with the retail giant stating plans for more than 8,000 such machines throughout its stores. Pick the right location(s).

Cryptocurrencies 267

Cryptocurrencies Payment Services Retail Payments 267

Retail TouchPoints

JULY 19, 2023

The Bon Voyage photo opp outside the new Babies ‘R’ Us at American Dream (Photo Credit: Retail TouchPoints) Babies ‘R’ Us at American Dream (Photo Credit: Retail TouchPoints) Baby Registry lounge area at front of store. Photo Credit: Retail TouchPoints) The stroller test track. since the brand’s 2018 bankruptcy.

Toys 246

Toys Travel Retail Presentation 246

Retail TouchPoints

APRIL 6, 2023

billion in retail sales annually through more than 500 owned retail stores, 7,000 wholesale accounts and ecommerce in 35 countries. “As With Boardriders’ proven retail playbook, we also see tremendous opportunities to accelerate the expansion of its shop-in-shops, branded retail stores, wholesale and ecommerce worldwide.”

eCommerce Platforms 255

eCommerce Platforms Definition Management eCommerce 255

Retail TouchPoints

JUNE 7, 2021

This vast migration of consumers from brick-and-mortar stores to the digital marketplace began at least as early as Amazon opening its doors. Retail workers traditionally occupied point-of-sale positions or customer services positions, but now they are central to the success of complex and sophisticated supply chain operations. .

Supplies 310

Supplies Retail Fulfillment Point of Sale 310

Korona

FEBRUARY 12, 2021

Workplace training and development has a long, complex history. The Industrial Revolution, which began in the early 1900s, was the catalyst for the creation of many of the fundamental tenets of on-the-job training—an approach that we still use today in the retail sector. Will businesses still operate as they did in the past?

Retail 52

Retail POS Operations Technology 52

Retail TouchPoints

AUGUST 10, 2022

Disaster avoidance software : Many stores that are part of larger retail chains operate without on-site IT support staff. Additionally, combining power management equipment with a wall mount rack enclosure can help retailers save valuable space in their stores while simplifying and streamlining future hardware upgrades.

Small Business Retail 302

Small Business Retail Retail Telecommunications Events 302

Retail TouchPoints

OCTOBER 12, 2021

When consumers go to a grocery store, generally they’re there to buy the individual ingredients that will eventually make a meal. JOANN stores also sell individual “ingredients,” but the end product is a decoupage photo album cover or a spooky handmade Halloween costume rather than a beef stew. and Sherman Oaks, Calif.

Customer 264

Customer Customer Experience Supplies Omnichannel 264

Retail TouchPoints

JANUARY 24, 2024

In some ways it’s no surprise that Casper has focused on the in-store experience. Unlike many other digitally native direct-to-consumer (DTC) mattress brands, the retailer has embraced brick-and-mortar, operating a healthy portfolio of 66 retail stores and one outlet location, with plans to open more in the future.

Books 147

Books Consumer Customer Technology 147

Retail TouchPoints

AUGUST 23, 2023

Retailers need to make sure their in-store and online spaces can meet those demands. With more people returning to in-store shopping as the pandemic has eased, brands are leaning into the phygital trend by designing physical stores that reflect popular elements of the online experience.

Travel 238

Travel Clothing Technology Customer Loyalty 238

Retail TouchPoints

APRIL 19, 2023

For example, retailers are increasingly seeking young and diverse talent to support their store design teams, which are navigating new challenges and requirements for success. The hope is that they will look at physical stores through a fresh, more digitally integrated lens.

Retail 254

Retail Events Technology Presentation 254

Retail TouchPoints

MAY 19, 2023

Now as forward bookings start to reach pre-pandemic levels again, the opportunities for retailers in this space are huge. Successful luxury brands are capitalizing on this by providing an in-store narrative experience that customers can value as much as their actual purchase. But far too many are missing out. Sticking to credit cards.

Travel 278

Travel Payment Services Retail Books 278

Retail TouchPoints

SEPTEMBER 23, 2021

At the leadership level that might be strategic success, then you get to tactical success [among mid-tier employees] and operational success [at the associate level].”. For many retailers, frontline associates are not just the crucial engine of day-to-day operations; they are also a visual part of the brand’s identity.

Retail 292

Retail Management Fashion Operations 292

Retail TouchPoints

AUGUST 1, 2023

To create the seamless and immersive store experience that customers crave, brands need to bring organizational data into their physical spaces. Connected Tech and Data Make Dynamic Content a Reality Consumers consult their digital devices before and during in-store shopping trips.

Improvements 246

Improvements Management Information Download 246

Retail TouchPoints

OCTOBER 18, 2023

But now, Melissa & Doug is taking the reins of the experience and using its first flagship store to fully immerse consumers into its world of play. The 1,600-square-foot store is located in The Westchester shopping mall in White Plains, N.Y. And it is likely the first of many big moves following its acquisition by Spin Master.

Toys 258

Toys Arts Consumer Retail 258

Retail TouchPoints

OCTOBER 4, 2022

Goodwill is the OG of thrift stores,” said Matthew Kaness, a retail OG in his own right, who recently joined as CEO of GoodwillFinds.com. With the scale of the of the operation — $4 to $5 billion a year, mostly store-based — it feels like the giant has woken up and is now looking to take its rightful place. Across the U.S.

Operations 246

Operations Books Consumer Toys 246

Retail TouchPoints

FEBRUARY 24, 2021

While physical stores have spent much of the year closed, the pandemic period has driven innovation and fueled a huge acceleration in what were just emerging trends at the start of last year. It’s a complex ecosystem of physical and digital spaces, whose purpose extends far beyond displaying and selling products and services.

Retail 162

Retail Live Chat Workshop Technology 162

Retail TouchPoints

JUNE 15, 2022

The chatter of the store “being dead” is evolving from belief that the physical store is fading amid the shift to digital, to seeing that it’s the role of the store that is changing — and a vital one at that. Still, many retailers are opening fewer and often smaller stores with increasing expectations for top-notch experiences.

Payment Services 264

Payment Services Books Live Chat Fashion 264

Retail TouchPoints

JUNE 23, 2021

Enter goodMRKT , a new concept store launched by the team at Vera Bradley , that features a curated selection of socially responsible retailers — a collective that is encouraged by a cause and dedicated to doing good. The design team “upcycled” the existing retail space to retrofit it for their own needs. Michigan_October 2019.

Small Business Retail 223

Small Business Retail Arts Outdoor Accessories 223

Wiser

JANUARY 16, 2024

Wiser’s mobile crowd is your eyes and ears inside stores for real-time, affordable insights into visual merchandising, the shelf, shoppers, promotions, and more. The question is, what’s the ideal retail store audit for your business? Keep your audit objective-based and in specific store areas to increase accuracy of results.

Retail 141

Retail Food and Beverages Customer Experience Recommendation 141

Retail TouchPoints

OCTOBER 1, 2022

Retailers considering the opportunity should keep in mind that: Flexibility has become paramount post-pandemic: The pandemic was a boon for cannabis with retailers in the space declared essential, home-bound consumers trying their first cannabis products and new delivery methods becoming legal in some areas.

Banking 328

Banking Retail Definition Customer Experience 328

365 Retail

OCTOBER 8, 2023

Constructed in under nine months, Lisa employs a mix of proprietary and open-source models, specifically trained for Mango’s needs. The focus is on digitising key elements of the industry’s life cycle, including customer interactions, store operations, inventory management, and product development.

Fashion 104

Fashion Technology Events Recommendation 104