RetailDive

OCTOBER 10, 2022

Small retailers appear to be recovering from the depths of the COVID-19 pandemic downturn, but nearly a third still can’t pay rent.

Small Business Retail 107

Small Business Retail Improvements Retail 107

Retail TouchPoints

FEBRUARY 9, 2024

Retail crime was a hot topic throughout 2023, and it’s easy to see why. According to the National Retail Security Survey, losses attributed to retail theft rose to $112.1 Cracking down on retail crime isn’t just about stopping thieves anymore. billion in 2022, up from $93.9

Small Business Retail 265

Small Business Retail Retail Jewelry Customer Experience 265

Retail TouchPoints

JUNE 27, 2023

In its ongoing bid to appeal to small business owners, Amazon is making business accounts free for sole operators who already have a personal Prime membership. The price of other Amazon Business account tiers will remain the same. “ We’re very focused Amazon-wide on being an ally of the small business customer.

Shipping Costs 268

Shipping Costs Operations Small Business Retail Customer Loyalty 268

365 Retail

AUGUST 30, 2022

UK small businesses are navigating slowing sales growth, increasing payment waiting times and persistently soft jobs results, according to the latest data from Xero , the global small business platform. Although small business sales rose 4.5 Late payments continue to hurt small businesses.

Small Business Retail 108

Small Business Retail Payment Services Telecommunications Games 108

Retail TouchPoints

MARCH 4, 2024

The customer experience is paramount to the success of today’s retailers. A recent study of more than 4,700 consumers from Bread Financial indicates payment choices — including retail store credit cards, bank branded credit cards and buy now, pay later (BNPL) — at checkout have become a major factor in pleasing shoppers and closing a sale.

Payment Services 286

Payment Services Consumer Small Business Retail Banking 286

Retail TouchPoints

SEPTEMBER 8, 2022

Retail crime is on the rise, and it’s affecting companies of all sizes. The National Retail Federation (NRF) estimates that organized retail crime cost stores an average of $1 billion in sales in 2020, up more than 50% over the last five years. Retail Crime is a National Issue. No retailer can fight retail crime alone.

Small Business Retail 293

Small Business Retail Retail Technology Other 293

Retail TouchPoints

MAY 2, 2023

As National Small Business Month kicks off, some of the biggest names in U.S. To understand the current mindset of small-business owners given the challenging economic climate, Amazon conducted a poll in partnership with Walker Sands. Not surprisingly, given that small businesses account for 99.9%

eCommerce 256

eCommerce Webinar Supplies Subscription 256

Retail TouchPoints

DECEMBER 28, 2021

In May 2020, McKinsey issued a report stating while the COVID-19 pandemic was shaking up small businesses across the board, it was disproportionately affecting minority-owned small businesses. Think food services, retail and personal and laundry services, for instance. Reasons cited were that the country’s 1.1

Payment Services 278

Payment Services Small Business Retail Banking Operations 278

Retail TouchPoints

MARCH 21, 2022

What does having a network that can offer high speed and low latency really mean for retailers, and how can they take advantage of it? Imagine a retail location where customers using an AR-powered mirror can see how clothing looks on them without ever entering a changing room. 5G can Drive Consumer Engagement.

Payment Services 264

Payment Services Small Business Retail Retail Customer Experience 264

Retail TouchPoints

JUNE 21, 2023

will have access to more deals from small businesses than ever before, continuing a push that began with last year’s Prime Day and has continued since as the company looks to boost its profile as an enabler of American SMBs. RetailMeNot’s survey of 1,000 U.S. Amazon also said that Prime members in the U.S.

Electronics 262

Electronics Small Business Retail Clothing Shopping Carts 262

Retail TouchPoints

JULY 24, 2023

With so many unique approaches to connectivity, retailers often struggle with effectively reaching their customers. In fact, 71% of shoppers told McKinsey that they expect personalization from their favorite retailers , and 76% of shoppers are frustrated when retailers don’t offer personalization.

Small Business Retail 240

Small Business Retail Marketing Retail Social Media 240

RetailDive

NOVEMBER 14, 2022

A recent survey commissioned by American Express and PayPal, and conducted by studioID’s Retail Dive, found that only 10% of shoppers say their holiday budgets would be “a lot less” this year than in 2021.

Small Business Retail 98

Small Business Retail PayPal Retail 98

Retail TouchPoints

DECEMBER 6, 2022

The first retailer to launch on ACS’ eBay Shop will be Monsoon , with other companies set to follow. There is huge commercial value in backing the resale economy and the retailers that are first to make the change and invest will benefit the most in the long run.”. To be “more sustainable” ( 26% ).

Clothing 283

Clothing Fashion Small Business Retail Management 283

Retail TouchPoints

FEBRUARY 1, 2022

In conversations with retailers, technology partners and industry veterans in my network, several points have stood out. One area of investment by retailers is a shift to buy online, pick up in-store (BOPIS), which was called “table stakes” by one retailer insider I talked with. Alternative Supply Chain Options.

Small Business Retail 269

Small Business Retail Supplies Retail B2C 269

VTNS Solutions

APRIL 10, 2023

Are you curious about the state of small business in Connecticut. I have curated, vetted and listed an up to date stat on small businesses operating in connecticut. These statistics include every relevant piece of information on small businesses in 2023. Check it out!

Small Business Retail 36

Small Business Retail Social Media Reference Operations 36

Retail TouchPoints

JUNE 4, 2021

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations. in April 2020, but online retailers saw an 8.4%

Payment Services 165

Payment Services Payments Small Business Retail Technology 165

Retail TouchPoints

JANUARY 29, 2021

billion , according to a survey by the National Retail Federation (NRF) and Prosper Insights & Analytics. Perhaps unsurprisingly, just 24% of shoppers plan to treat their loved one to an evening out, the lowest ever recorded by the survey. Just over half ( 52% ) of U.S. per person spent in 2020. in 2020 to $10.77

Department Stores 306

Department Stores Small Business Retail Consumer Other 306

Retail TouchPoints

JANUARY 11, 2021

Without question, the COVID-19 pandemic proved to be quite a disruptor for retailers, as in-store sales dropped and other options, like ecommerce and buy online, pick up in-store (BOPIS) surged. With that in mind, here are three predictions for retailers in the coming year. Real-time data is the key for 2021. CPG will thrive with D2C.

Small Business Retail 242

Small Business Retail Retail eCommerce Social Media 242

365 Retail

NOVEMBER 20, 2023

Independent retailers across the UK are set to defy the Black Friday sales frenzy for the third year running, according to a survey conducted by Bira. “From an indie retail perspective, Black Friday is seen as a big business, internet event.

Small Business Retail 52

Small Business Retail Retail eCommerce Events 52

Retail TouchPoints

JULY 6, 2020

The partnership aims to make it easier for retailers to create professionally printed materials to help them get back to business quickly and safely. More than 2,000 FedEx Office stores will now feature Canva’s image library and templates, which can be used to help retailers quickly design and print materials.

Small Business Retail 297

Small Business Retail Operations Shipping Customer 297

Retail TouchPoints

MARCH 9, 2021

As retailers shift more of their attention and dollars to digital content and community-building activities, livestreaming has moved into the spotlight. Through a survey of 475 consumers, Influence Central also found that only 19% of U.S. Its rampant rise in China is encouraging U.S. consumers have tuned into a livestreaming event.

Small Business Retail 306

Small Business Retail Marketing Retail Fashion 306

Retail TouchPoints

FEBRUARY 11, 2022

Not all of that spending will go to product purchases at retail — 41% of survey respondents said they would “love to receive the gift of experiences,” up from 36% in 2021. billion in 2021 and the highest in the survey’s history. Check out Retail TouchPoints ’ upcoming Feb. Snacks Dominate Super Bowl Spending.

Food and Beverages 264

Food and Beverages Games Small Business Retail Department Stores 264

Retail TouchPoints

OCTOBER 21, 2022

With those kind of numbers in play, it’s no surprise that competition in the space is fierce, and retail is a central battleground. Retail TouchPoints (RTP): The world of payments is actually a pretty exciting place right now — tell us how Venmo is capitalizing on all this momentum. million small businesses with profiles.

Payments 331

Payments Merchant Services Payment Services PayPal 331

Retail TouchPoints

OCTOBER 11, 2021

Conversely, trust in large and small businesses has increased significantly since the pandemic. Complete confidence in small businesses has nearly doubled since 2016 (from 21% to 39% ), and for big businesses it has increased more than 4X during that time, from 5% to 21%. For things like services (e.g.

Consumer 147

Consumer Small Business Retail Customer Definition 147

Korona

FEBRUARY 16, 2021

So, of what importance will going modern be to your business? And what’s in store for modernized businesses? What is Small Business Modernization? Business modernization is simply reviewing old processes and making them fit into the current practices that pervade our present day-to-day business transactions.

Small Business Retail 52

Small Business Retail Payment Services Payments POS 52

Retail TouchPoints

DECEMBER 1, 2023

Our Editor’s Perspectives columns offer insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. Image courtesy Amazon) In the days since the game aired, I’ve embarked on a highly informal survey of other viewers to gauge reaction.

Games 286

Games Small Business Retail eCommerce Other 286

365 Retail

NOVEMBER 28, 2023

Research commissioned by American Express Shop Small reveals the top 10 high streets for independent shops in the UK, shining a light on the nation’s small businesses that play such an important role in their local communities. In 2022 shoppers spent an estimated £774m in small businesses nationwide on Small Business Saturday.

Small Business Retail 52

Small Business Retail Merchant Services Events Gifts 52

Retail TouchPoints

FEBRUARY 10, 2022

Supplier diversity programs are nothing new, but recent attention to gender and race inequities have prompted many businesses to prioritize and update their initiatives on the supplier front. Small Business Administration, have come a long way in recent years. Current State of Diversity Efforts. Be proactive.

Supplies 259

Supplies Small Business Retail Management Consumer 259

Retail TouchPoints

NOVEMBER 29, 2023

They were core destinations for all things retail; where families spent hours on a free Saturday and where teens, hungry for independence, spent many Friday nights to build their social clout. I have one [mall] by me that used to mainly be apparel retailers. Malls were once the nucleus of “shopping culture.”

Small Business Retail 270

Small Business Retail Omnichannel Consumer Retail 270

Retail TouchPoints

JANUARY 26, 2021

And because necessity births invention, intransigent store-based retailers were finally unable to rationalize kicking the digital transformation can down the road to next year’s budget — driven not by the prospect of growth, but rather survival. One in four consumers are shopping more with small brands.

Consumer 312

Consumer Shipping Costs Shipping Small Business Retail 312

Retail TouchPoints

MARCH 2, 2023

Not only have a slew of new marketplaces launched, but big-name retailers like Walmart , Target and most recently Michaels are adding their own marketplaces. Zhang sat down with Retail TouchPoints to discuss those investments and what sets Ebay apart from the competition. albeit in a vastly more crowded landscape.

Small Business Retail 291

Small Business Retail Shipping Labels Definition Information 291

Retail TouchPoints

JULY 13, 2023

Now the company has set its sights on becoming the go-to resource for all the other businesses in the neighborhood as well with its new Walmart Business offering. Retail TouchPoints (RTP): Walmart isn’t the only large retailer that has turned its attention to small businesses recently.

Small Business Retail 246

Small Business Retail Payment Services B2B eCommerce 246

365 Retail

JUNE 14, 2023

As we approach summer sales, and brands and consumers alike face challenging economic headwinds, many online retailers are ‘getting physical’ when it comes to selling their products. E-commerce brands that blossomed during lockdown are looking for ways to introduce flexible, low-risk retail pop-ups to meet changing consumer demand.

Small Business Retail 52

Small Business Retail eCommerce Retail Social Media 52

Korona

AUGUST 9, 2022

If you are a retail business owner, chances are you have experienced increased prices for your products from your suppliers in the last several months. While economists and the National Retail Federation still expect U.S. While economists and the National Retail Federation still expect U.S. Table of Contents.

Shipping Costs 97

Shipping Costs Small Business Retail Payment Services POS 97

Retail TouchPoints

FEBRUARY 9, 2023

As the ecommerce landscape becomes more competitive, top retailers like Amazon stay ahead of the curve by delivering a compelling product experience to their customers. Here are five essential AI-powered features for modern ecommerce that all retailers will find useful. Chatbots for customer service.

eCommerce 261

eCommerce Shipping Costs Merchant Services Presentation 261

Retail TouchPoints

APRIL 8, 2022

Google is not a retailer or a marketplace, and it doesn’t want to be — the company is very clear about that. Google’s broader company mission is to make the world’s information available and useful for everybody,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints.

Merchant Services 278

Merchant Services Shipping Costs Small Business Retail eCommerce 278

Wiser

JULY 25, 2023

A promotions strategy is a marketing plan that small businesses use to get the word out about their products and services. Small businesses need to be creative when it comes to promoting their products and services. Why Are Promotions Important For Businesses? Here’s what you need to know.

Small Business Retail 78

Small Business Retail Social Media PPC Events 78