Optimizely

MAY 15, 2018

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. How to Stay on Top of Operations when Selling Everywhere. Scott Palmer, Chief Operating Officer, Spikeball Inc. Is it More than Buzz? Personalization 2.0:

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Retail TouchPoints

SEPTEMBER 6, 2022

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference. This will reduce walking for our associates by 47%.”.

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Supplies Shipping Costs Travel Multi-channel 273

BigCommerce

SEPTEMBER 5, 2017

50% Off The Content + Commerce Conference. 18-20, 2017 conference features Casper, Rue La La, RACKED, Jet.com, ZICO, Fossil and more. It was revolutionary : a mobile device that instantly made you connected and accessible anywhere you went. Pillar #1: Customer Centricity. Learn how to make money now. .

Toys 399

Toys Shipping Costs Operations Books 399

Retail TouchPoints

JULY 8, 2020

Appearing at Retail TouchPoints ’ Retail Innovation Conference in 2019 , CIO Todd Treonze said the company was implementing “buy anything, get it anywhere (BAGA)” fulfillment — a long-time aspiration for omnichannel retailers that has yet to be realized by most.

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POS Fulfillment Mobile Apparel 176

RTP blog

MAY 9, 2018

The 2018 Retail Innovation Conference has come and gone, but not without showcasing its fair share of content and insights from some of today’s greatest industry minds. More than a decade later, the retailer began making investments in mobile even as most companies were losing money on the channel.

Fashion 150

Fashion eCommerce Mobile Definition 150

Retail TouchPoints

NOVEMBER 3, 2020

During the hustle of the 2020 Retail Innovation Conference (#RIC20) , there may have been more sessions than you could take part in. Consumers have taken shopping into their own hands — literally — with the use of ecommerce on mobile up 80%.

Technology 192

Technology Mobile Consumer Customer 192

365 Retail

FEBRUARY 23, 2022

Amazon, Farfetch, Very Group, Marks & Spencer and Morrisons are announced as just some of the retail industry’s leading visionaries speaking at the Retail Technology Show , as the event, which brings together Europe’s most forward-thinking retailers and leading tech innovators, announces its conference programme.

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Technology Payment Services Retail Events 52

Retail TouchPoints

NOVEMBER 17, 2021

Opening day of the 2021 virtual Retail Innovation Conference , which continues today, Nov. It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? 17 with more great sessions, provided valuable insights into the mindset of today’s shoppers.

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Consumer Omnichannel Leisure Supplies 320

Retail TouchPoints

OCTOBER 24, 2023

That’s exactly what attendees at Advertising Week NY did last week as thousands of marketing and brand executives descended on the former Manhattan Mall in midtown for the annual conference and trade show. For example, the Home Depot brought its beloved kids’ workshops into the metaverse via Redcliff City, a virtual city in Roblox. “But

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Food and Beverages Workshop Games Consumer 274

GetElastic

JULY 20, 2017

This post is based on a keynote by Brad Rencher , Executive Vice President and General Manager of Adobe at the Summit 2017 conference. Companies that consistently provide positive customer experiences enjoy higher sales and customer loyalty. We are riding an “experience business” wave.

Customer Experience 140

Customer Experience Technology Social Media Demo 140

RetailMinded

JULY 29, 2023

The emergence of the internet and mobile devices has empowered customers with swift and effortless access to extensive information. Consequently, this shift has reshaped the dynamics of power between brands and consumers, granting customers an unprecedented array of choices.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

The emergence of the internet and mobile devices has empowered customers with swift and effortless access to extensive information. Consequently, this shift has reshaped the dynamics of power between brands and consumers, granting customers an unprecedented array of choices.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Blue Acorn

MARCH 4, 2019

The opening remarks of the ShopTalk Day 1 Keynote set the stage for the rest of the conference: the systems and strategies that today’s retailers and brands are implementing are designed to connect people and personalize interactions and experiences. Ramsey joined Macy’s last year with the goal of reinventing the customer experience.

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Presentation Mobile Social Media Clothing 40

BigCommerce

MAY 4, 2018

IRCE – the Internet Retailer Conference & Exhibition – is an annual event held in June in Chicago, Illinois. It is the industry’s most trafficked annual conference combining high-profile brand executive tracks down to workshops to train junior employees. Jenny Buchar, Senior Manager, Digital Operations. What Is IRCE?

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Workshop Presentation Payment Services Merchant Services 419

OrderDynamics

JANUARY 9, 2018

Real-time analytics play a big role reinventing retail operations and customer experiences, come find out how. Anne Marie Stephen, CEO of the Retail Innovation Lounge and kwolia, will lead this session about which innovation technologies can be used to drive customers back to the physical store. Tommy Hilfiger.

Omnichannel 50

Omnichannel Technology Customer Experience Events 50

Retalon

JULY 4, 2018

Today retailers have access to online/social loyalty programs, RFID, interactive digital displays in stores, beacon technology, mobile POS, traffic cameras, and much more. Retailers are working hard to get as close as possible to their customers, by reaching them wherever they are. Buy in-store, return to another store (46%).

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Channel Shipping Costs Customer Multi-channel 32

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. A great example is Walgreens , a company that recognizes that their customers want more convenience.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

MagentoBrain

APRIL 3, 2023

Customization: Offers a wide range of customization options. Mobile responsiveness: This is mobile-responsive, meaning that your online store will look and function great on all devices. Including catalog management, order management, payment and shipping integrations, and mobile responsiveness.

Magento 52

Magento Payment Services eCommerce Shipping Costs 52

Retail TouchPoints

OCTOBER 14, 2020

As part of the virtual Retail Innovation Conference, Retail TouchPoints presented the winners of the 2020 Retail Innovator Awards (RIA) last night on a livestream celebration across its social platforms. Then they can tap “Bring it to me,” which uses indoor beacons to inform the store associate about where the customer is within the store.

Merchant Services 274

Merchant Services Retail Supplies Travel 274

Retail TouchPoints

JULY 6, 2023

Now is the time, and this time is actually different,” said Evan Moore, SVP of Commerce Partnerships at NBCUniversal in a session at the Retail Innovation Conference and Expo in June 2023. Warner Cable’s QUBE remote, one of the first attempts at making TV shoppable. And in fact, we’ll be unlocking incrementality.

Banking 330

Banking Payment Services Social Media Mobile 330

Retail TouchPoints

JUNE 23, 2020

Voice commerce, a subset of conversational commerce, allows customers to purchase products and services. using a combination of mobile devices, smart home devices and voice commands. While this number doesn’t sound impressive, “what I always point out to people is [that] mobile only accounts for 3% of retail sales right now.

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eCommerce Customer SEO Mobile 279

BigCommerce

JULY 9, 2018

The platform was expensive, resource-heavy to maintain, and took an incredible amount of customization and time to provide the type of exceptional customer experience Skullcandy was committed to providing shoppers. Skullcandy’s main goal was to get customers to its most valuable pages as quickly as possible.

BigCommerce 158

BigCommerce Games eCommerce Mobile 158

Retail TouchPoints

JUNE 24, 2020

The stores are just so happy to be open, and focused on ensuring they meet regulations relating to social distancing, that most are completely ignoring their queue experience (QX). They are seeing it as something functional as opposed to experiential, missing opportunity and causing negative customer experiences.

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Payment Services Information Management Customer 298

Retail TouchPoints

AUGUST 11, 2022

With previous experience at Amazon and Starbucks, Sheriff has been tasked with expanding Parachute’s physical presence as it simultaneously expands into new categories — from bath to furniture and even loungewear. Parachute plans to double its physical store footprint and reach 30 operational stores by the end of 2022.

Omnichannel 273

Omnichannel Social Media Arts Channel 273

MagentoBrain

MAY 9, 2023

It is designed to be highly customizable and scalable, making it a popular choice for larger businesses and enterprise-level e-commerce operations. Magento, on the other hand, is designed to be highly customizable and scalable, making it a good choice for larger businesses and enterprise-level e-commerce operations.

eCommerce Platforms 52

eCommerce Platforms eCommerce Magento Payment Services 52

eCommerce Training Academy

MAY 20, 2017

Stepping back from day-to-day operations for a couple of days allows me to evaluate the business and ensure we’re aligned with our goals and objectives. In case you want to attend upcoming eCommerce events, make sure to check out my list of eCommerce Conferences in 2017. Turn Vendors Into Partners.

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Events Books Social Media Accessories 48

eCommerceFuel

APRIL 13, 2018

Even those young Millennials, people in the college today, are they still a lot of times discovering on mobile and then they’ll have a laptop at home they go and purchase at? So with our client work and then the analytics, you see a lot of cultivation around mobile and then purchasing happening on desktop by and large.

Marketing 31

Marketing Books Payment Services WooCommerce 31

Ecommerce Platforms

DECEMBER 23, 2019

The success of the entire system depends on how you capitalize on your customer interaction opportunities without compromising the corresponding customer experience. It’s a cloud-based SaaS solution that powers multichannel customer relationship management via an intuitive system. It doesn’t stop there though.

Social Media 129

Social Media Management Multi-channel Mobile 129

BigCommerce

FEBRUARY 27, 2018

Create An Epic Experience First. There’s one thing to make sure of before doing anything else before creating effective word of mouth marketing strategies: That you’re already creating an epic customer experience. Run a tight operation. So running a tight operation after a sale’s been made is crucial.

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Social Media Marketing Payment Services Reference 410