GetElastic

JANUARY 3, 2019

As we close out 2018, there’s a lot of new experiences (like checkout-free stores), surprising acquisitions (like the Amazon/Whole Foods merger) and more to reflect on and leverage for the year ahead. Every year brands raise the bar for improved commerce experiences. As standards rise, so do customer expectations.

Customer Experience 145

Customer Experience Customer Payment Services Mobile 145

365 Retail

MARCH 7, 2023

Sports presenter and broadcaster, Jake Humphrey, has been confirmed as a headline speaker at the Retail Technology Show , retail’s golden ticket event taking place on 26 & 27 April 2023 at London’s Olympia.

Technology 70

Technology Retail Payment Services Events 70

365 Retail

JUNE 8, 2023

billion devices including laptops, mobile phones and industrial machines globally. Its remote access and support software is used by SMBs, enterprises and non-commercial users and its AR-based workflow solutions are used across industries to digitalize manual frontline tasks.

Customer Experience 70

Customer Experience Customer Management Information 70

iQmetrix

JANUARY 9, 2024

AT CES 2024 in Las Vegas, AI is by far the hottest topic of discussion in the conference rooms and on the show floors

Mobile 49

Mobile Technology Customer Experience Customer 49

Retail TouchPoints

JUNE 15, 2023

Retail TouchPoints has unveiled the winners of the third annual Brand Experience Awards. The winners were announced during an awards ceremony during the Retail Innovation Conference & Expo at McCormick Place in Chicago, bring executives across the retail realm together to celebrate their successes.

Customer Retention 227

Customer Retention Jewelry Outdoor Fulfillment 227

Retail TouchPoints

NOVEMBER 3, 2021

As it did with many other aspects of retail, COVID-19 gave a major boost to touchless technology applications — and enthusiasm for these solutions will continue even after the pandemic has waned, according to Greg Buzek, Founder and President of IHL Group. Retailers had wanted to do this before as a way to save on labor costs.”.

Payment Services 335

Payment Services Shipping Costs Electronics Fulfillment 335

Retail TouchPoints

AUGUST 18, 2023

A panel at the June 2023 Retail Innovation Conference & Expo provided answers and insights in the session titled Gen Z and Gen Alpha: Creating Impactful Brands for the Next Wave of Consumers. You need to make sure the experience is really tailored for that [mobile] format,” said David Morin, VP of Customer Strategy at Narvar.

Mobile 223

Mobile PayPal Consumer Customer Loyalty 223

Retail TouchPoints

NOVEMBER 3, 2020

During the hustle of the 2020 Retail Innovation Conference (#RIC20) , there may have been more sessions than you could take part in. Consumers have taken shopping into their own hands — literally — with the use of ecommerce on mobile up 80%. The main messages: Lean in to clienteling, partnerships and regional ambassadors.

Technology 190

Technology Mobile Consumer Customer 190

365 Retail

FEBRUARY 23, 2022

Amazon, Farfetch, Very Group, Marks & Spencer and Morrisons are announced as just some of the retail industry’s leading visionaries speaking at the Retail Technology Show , as the event, which brings together Europe’s most forward-thinking retailers and leading tech innovators, announces its conference programme.

Technology 52

Technology Payment Services Retail Events 52

GetElastic

AUGUST 2, 2017

Augmented reality is an ecommerce technology changing the way people buy online. Different from virtual reality in which the real world is replaced by the view inside virtual reality headsets, augmented reality blends online, mobile and real-world experiences. Read the Virgin Media case study.

eCommerce Technology 121

eCommerce Technology eCommerce Technology eCommerce Platforms 121

Retail TouchPoints

MARCH 15, 2022

Originally developed by Google in 2015, accelerated mobile pages (AMP) is open source technology designed specifically to boost how fast pages load on smartphones and tablets. Three years later, Google introduced AMP for email, which enables senders to include AMP components to create interactive email experiences for recipients.

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Marketing Document Payment Services Shopping Carts 254

Retail TouchPoints

SEPTEMBER 6, 2022

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference.

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Supplies Shipping Costs Travel Multi-channel 248

Optimizely

MAY 15, 2018

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. Vish Ganapathy, Managing Director and Global Retail Technology Lead, Accenture. What’s Next: Social. 3:30 PM – 3:50 PM. Wednesday: June 06.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Retail TouchPoints

APRIL 20, 2022

That is why these experience spaces sometimes include cafés with signature drinks, libraries, conference rooms, lounges and even childcare services. . NIO has made sure to focus on the internal and external design for their showrooms to offer their customers and first-time visitors a high-end shopping experience.

Retail 279

Retail Automotive Mobile Consumer 279

Retail TouchPoints

JULY 8, 2020

Even though it had put itself on the block, Brooks Brothers has been investing in modern technologies that would allow it to move forward in the 21 st century. From a customer experience perspective, being able to provide complete visibility both online and in-store to all that inventory was a big win for us,” he said.

POS 174

POS Fulfillment Mobile Apparel 174

Sailthru

JUNE 13, 2018

But more than that, they illustrate the opportunity brands have to leverage their scale and modernize the customer experience. Instead, we tend to build up mental schemas, with a brick and click customer journey that includes online, mobile and yes, physical touchpoints. Our brains don’t work that way.

Customer Experience 68

Customer Experience Payment Services Customer Payments 68

Retail TouchPoints

NOVEMBER 18, 2021

Fortunately the 2021 Retail Innovation Conference, which wrapped up Nov. 17, provided plenty of answers in the form of tips, technology use cases, real-world success stories and a raft of innovative ideas. Employ new extended reality (XR) and the latest visual technologies to bring products to life online.

Consumer 245

Consumer Merchant Services Social Media Technology 245

Retail TouchPoints

AUGUST 9, 2022

Marketplaces, social media and branded ecommerce experiences offer a multitude of opportunities for brands to build customized plans for global growth, but often that “local” piece gets lost in translation (pun intended). Transparency through content and advanced customer service tools can build consumer trust.

eCommerce 269

eCommerce Consumer Social Media Customer Experience 269

RTP blog

MAY 24, 2017

Every year, the retail industry generates hype about the next great technology that’s going to change the customer experience forever. And while many of these technologies eventually do enhance the shopping experience in a variety of ways, it’s rare that the practical reality equals the initial promise.

Retail 150

Retail eCommerce Technology Leisure 150

Retail TouchPoints

OCTOBER 24, 2023

That’s exactly what attendees at Advertising Week NY did last week as thousands of marketing and brand executives descended on the former Manhattan Mall in midtown for the annual conference and trade show. Brands that are targeting Gen Z and Gen Alpha have to be on the bleeding edge of technology,” said Claire’s Patrick.

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Food and Beverages Workshop Games Consumer 249

RTP blog

MAY 31, 2017

In an interview with The Wall Street Journal , J.Crew CEO Mickey Drexler made a shocking admission: that he missed the boat on technology’s ability to rapidly transform retailing. ” That’s a shift that was accelerated by technological changes, but it likely would have happened in any case.

Retail 150

Retail Technology eCommerce Games 150

Pivotree Blog

AUGUST 19, 2022

Untraceable’s Blockchain Futurist Conference was held in Toronto, Canada on August 9-10, 2022. Wikipedia defines Web3 as “an idea for a new iteration of the World Wide Web which incorporates concepts such as decentralization, blockchain technologies, and token-based economics.” About Pivotree.

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Cryptocurrencies Supplies Events Technology 52

365 Retail

NOVEMBER 1, 2021

For the first time in its history, MAPIC – the international retail property market – will host a shop in its exhibition area, result of a partnership between Etam and Retail Reload, where ‘the best of tomorrow’s technologies’ will be unveiled. Pay using a mobile checkout.

Omnichannel 52

Omnichannel Toys Customer Experience Technology 52

BigCommerce

SEPTEMBER 5, 2017

50% Off The Content + Commerce Conference. 18-20, 2017 conference features Casper, Rue La La, RACKED, Jet.com, ZICO, Fossil and more. It was revolutionary : a mobile device that instantly made you connected and accessible anywhere you went. Being like Amazon isn’t a matter of size or budget or nifty technological gadgets.

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Toys Shipping Costs Operations Books 399

GetElastic

JULY 20, 2017

This post is based on a keynote by Brad Rencher , Executive Vice President and General Manager of Adobe at the Summit 2017 conference. Companies that consistently provide positive customer experiences enjoy higher sales and customer loyalty. Mobile and social media open new touchpoints.

Customer Experience 140

Customer Experience Technology Social Media Demo 140

Retail TouchPoints

JULY 7, 2022

billion mobile augmented reality (AR) users by 2024 Players on Roblox, a well-known gaming metaverse, posted nearly 10 billion hours in playing time in Q1 2021, with players averaging 156 minutes per day . If you need to send your team to an emerging conference, it might be worth the investment right now.

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Article Webinar Marketing Definition 244

lateshipment

JANUARY 17, 2023

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. In short, CX helps you build and maintain a loyal customer base. That’s not all!

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

Retail TouchPoints

AUGUST 23, 2022

Prior to her current role as VP of Data Analytics & Customer Insights at Amyris , a biology company in the clean beauty, health and wellness and flavors/fragrances markets, she held ecommerce and digital marketing roles at brands like Coca-Cola and Unilever.

Marketing 220

Marketing Beauty and Health eCommerce Consumer 220

Optimizely

AUGUST 9, 2018

Whether you couldn’t attend the conference yourself, or you couldn’t see every session you wanted while you were there, we’ve got you covered. Some traditional retailers and CPG brands have begun to adopt new technologies and realize the full potential of ecommerce and direct-to-consumer. Seamless Customer Experience Wins.

Shipping Costs 150

Shipping Costs Omnichannel B2C eCommerce Marketing 150

GetElastic

FEBRUARY 8, 2019

Shoptalk’s Hosted Retailers & Brands Program consists of onsite meetings with participating sponsor vendors and practitioners, like yourself, looking to evaluate and purchase new retail technology. An added benefit of these meetings is that they don’t overlap with the conference agenda sessions. . Speaking of agenda sessions….

Technology 140

Technology Presentation Events Consumer 140

GetElastic

MARCH 8, 2018

SXSW serves up a little bit of everything, offering a unique opportunity to explore the worlds of interactive, gaming, film, music, and comedy in an immersive festival of events, conferences, and showcases. Personalization typically equates to segmentation, categorizing a customer’s buying pattern, profile, and behaviors.

eCommerce Platforms 103

eCommerce Platforms eCommerce Customer Experience Improvements 103

Liveintent

NOVEMBER 1, 2018

Physical stores are being shuttered, shoppers are using their mobile devices to order products from anywhere at any time, and marketers are left scrambling to keep up. In fact, technology points to a brighter future for delivering customer experiences and driving conversions. But not just yet!

Social Media 54

Social Media Retail Mobile Presentation 54

Steve Dennis

JANUARY 26, 2019

” It’s always a great opportunity to connect with the industry’s movers and shakers, see the latest in retail technology, hear from established and up-and-coming brand leaders and put one’s claustrophobia to the test. In past years I’ve written a synthesis of my key takeaways from the event.

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Vend eCommerce Events Channel 98

Steve Dennis

OCTOBER 9, 2017

I recently attended shop.org , the annual conference historically focused on digital commerce. Instead, many emphasized the importance of brick-and-mortar stores in delivering a remarkable customer experience.

eCommerce 103

eCommerce Channel Books Download 103

Retail TouchPoints

OCTOBER 19, 2020

The method has been a focal point of retailers for many years but it yields a more generalized customer experience, resulting in missed customer engagement opportunities. By adding artificial intelligence (AI) and machine learning (ML), you can diversify your customer experience through 1:1 personalization.

Customer Experience 163

Customer Experience Customer Events Recommendation 163

RetailMinded

JULY 29, 2023

Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing. In today’s era, consumers exhibit unprecedented levels of technological familiarity, seeking heightened convenience and an expanded range of options from retailers.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing. In today’s era, consumers exhibit unprecedented levels of technological familiarity, seeking heightened convenience and an expanded range of options from retailers.

Payment Services 52

Payment Services Consumer Retail Social Media 52