RETAIL MANAGEMENT SOFTWARE

MARCH 26, 2024

Showcase items that are in high demand during springtime, such as gardening supplies, outdoor furniture, spring fashion trends, seasonal foods, and wellness products. Offer Spring-Themed Promotions: Entice customers with special promotions and discounts tailored to the spring season.

Retail 77

Retail Outdoor Omnichannel Presentation 77

Optimizely

DECEMBER 20, 2018

If you’re trying to stand out in fashion ecommerce , for example, it’s super tough. But it’s even harder to build an online retail site that competes with existing retailers like Amazon or Target that have an established a customer base and dominate the market. Moda Operandi: embracing omnichannel and using all data available.

Online Retail 259

Online Retail Marketing Retail Fashion 259

lateshipment

JANUARY 17, 2023

Omnichannel experience will be play a huge role in offering customer convenience. While the ‘buzzword’ omnichannel has been making waves for the past few years, it has still proven to be a relevant trend when it comes to customer experiences, solely due shoppers’ need for seamless shopping experiences.

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

Retail TouchPoints

MAY 29, 2020

For omnichannel retailers, in-store sales can represent anything between 50% to 95% of their revenues — this is a scary and uncertain time. As consumer behavior changes due to rules that dictate “shelter in place” and social distancing, retailers can adapt and meet customers where they are right now: most likely, at home.

eCommerce 174

eCommerce Fashion Consumer Omnichannel 174

365 Retail

JUNE 7, 2023

Amperity , the leading enterprise customer data platform (CDP) for consumer brands, has announced Forever 21 has selected Amperity to ‘maximise the value’ of its omnichannel customer data. With Amperity, Forever 21 will be able to provide more relevant, personalised customer experiences.

Customer Experience 73

Customer Experience Customer Customer Data Customer Loyalty 73

Retail TouchPoints

SEPTEMBER 28, 2020

Holiday hires will help retailers leverage their store-based omnichannel fulfillment capacity through buy online, pick up in-store (BOPIS), curbside pickup, home delivery and ship-from-store services. Ecommerce execution will lean more heavily on store-based fulfillment.

Fulfillment 298

Fulfillment Department Stores Shipping Costs eCommerce 298

Optimizely

AUGUST 21, 2017

The conference brought together an audience of retailers large and small, alongside expert speakers who shared a number of cutting-edge ecommerce and omnichannel strategies. In order to scale fashion online, you need an infinite supply of inventory. eTail East 2017 was a huge success. However, you can’t see everything at eTail.

Mobile 180

Mobile Magazine Fashion Omnichannel 180

Optimizely

FEBRUARY 19, 2021

“What you might not know is direct mail can be personalized in virtually all the same ways and proves to be especially powerful in combination with email,” according to Poplar , an API-enabled programmatic platform integrated with Zaius for omnichannel marketing automation. Image Source: Laura Dolan.

Marketing 195

Marketing Social Media Shipping Costs Consumer 195

Optimizely

DECEMBER 21, 2017

Contextual commerce harnesses another trend you’ve probably heard a lot about — omnichannel. Consumers want to shop anytime, anywhere, on any device, through multiple channels — and not necessarily in a linear fashion. Invest in omnichannel commerce and payments. Every B2C marketer needs to know about contextual commerce.

Customer Loyalty 191

Customer Loyalty Improvements Customer Merchant Services 191

UpSellIt

FEBRUARY 26, 2024

Message Delivery Our omnichannel strategy keeps your brand front and center for your audience, regardless of their preferred device. Some examples include a 24% email conversion rate for electronic retailers, a 14% lead collection rate for fashion brands, and a 4% increase in revenue leveraging our “save your cart” solution, Cart Preserver.

Customer Loyalty 108

Customer Loyalty Conversion Optimization Shopping Carts Technology 108

Retail TouchPoints

OCTOBER 13, 2022

To win in the uber-competitive luxury game, companies need more than just recognizable brand names and fashionable seasonal lines,” said Stefano Galassi, an open innovation adviser for luxury brands. Customer centricity and elevated personalization add a layer to the products themselves that can help a brand stand out in a sea of players.”.

Payment Services 243

Payment Services Fashion Travel Information 243

Omnisend

JANUARY 6, 2021

From the more technical, website-related fixes to marketing automation tactics and good old-fashioned customer support, these tips are not only a breeze to get up-and-running but they’ll begin to reap immediate results, too. Type of Automation Conversion Rate Lift Over Campaigns Abandoned Cart 42.64% 456.63% Omnisend customer data.

eCommerce Marketing 179

eCommerce Marketing eCommerce Marketing Live Chat 179

Ecommerce Platforms

MARCH 18, 2023

You can offer customers an omnichannel selling experience which appeals to both their desire to in-person interactions, and their quest for convenient shopping experiences. You’ll need to be aware of cybersecurity breaches, and ensure you have strategies in place to keep customer data secure.

eCommerce 104

eCommerce Shipping Costs Payment Services Small Business Retail 104

Ecommerce Platforms

JANUARY 12, 2021

Fashion shoppers at a Next-Gen store can try out outfits by standing in front of a VR smart mirror. NetSuite groups data sets into expandable interfaces known as “portlets”. Like KPIs, Metrics and Scorecards, revenue, customer data, or invoice-related data.

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

Kissmetrics

APRIL 20, 2021

The BOPUS (Buy Online, Pick Up In-Store) has been attracting hype for both retailers and customers, and this trend is expected to stay. BOPUS lets retailers leverage omnichannel experiences to boost online and in-store profits when done well. Fashion brand DressUp utilized BOPUS by turning their retail shops into pickup locations.

eCommerce 282

eCommerce Shipping Multi-channel Mobile 282

Smile.io

AUGUST 25, 2023

Blog Gabrielle Policella Best loyalty programs in the Clothing & Fashion industry Nordstrom's Nordy Club Nordstrom offers a variety of experiential rewards for program members. 5 Loyalty Program Examples in the Fashion Industry A well-designed loyalty program can keep you ahead in the highly competitive fashion industry.

Customer Loyalty 77

Customer Loyalty Beauty and Health Customer Food and Beverages 77

Omnisend

JUNE 15, 2021

This works in tandem with efficient segmentation and omnichannel marketing. . The Tech & Features Needed to Easily Perform Customer Lifecycle Marketing. The beating heart of any good customer lifecycle marketing strategy is efficient and effective customer lifecycle marketing software.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

365 Retail

JULY 19, 2022

The growth of omnichannel shopping is causing the retail landscape to evolve, and there’s no one-size-fits-all solution. To thrive, DTC brands must harness multiple opportunities to build closer bonds with their target customers. Melissa Minkow, Director, Retail Strategy at digital consultancy, CI&T. The cost-control tradeoff.

Consumer 59

Consumer Shipping Costs Retail Supplies 59

Steve Dennis

SEPTEMBER 20, 2018

based fashion retailer, announced the launch of a new loyalty program. Despite its rather uninspired name, The Nordy Club is intended to broaden customer engagement while increasing earn rates by 50% for members paying with a Nordstrom credit card. Last week Nordstrom, the U.S.-based First is transactional loyalty.

Workshop 88

Workshop Books Mobile Gifts 88

Sailthru

AUGUST 13, 2018

Most jewelry purchases do happen in-store, but the customer journey is longer and more complicated than ever, with many digital touchpoints along the way. When it comes to delivering a modern, omnichannel shopping experience, jewelry brands perform poorly relative to other categories, according to our Retail Personalization Index evaluations.

Jewelry 60

Jewelry Gifts Recommendation Live Chat 60

Sailthru

AUGUST 13, 2018

Most jewelry purchases do happen in-store, but the customer journey is longer and more complicated than ever, with many digital touchpoints along the way. When it comes to delivering a modern, omnichannel shopping experience, jewelry brands perform poorly relative to other categories, according to our Retail Personalization Index evaluations.

Jewelry 60

Jewelry Gifts Recommendation Live Chat 60

Smile.io

OCTOBER 13, 2021

Whether you’re an experienced marketing professional or a one-person show running your first ecommerce store, you’ve probably heard of a little something called “omnichannel marketing”. Just from the name you may have guessed it has to do with interacting with your customers through multiple different channels.

Omnichannel 65

Omnichannel Multichannel Marketing eCommerce 65

Kibo

NOVEMBER 1, 2021

Omnichannel shopping isn’t just a passing trend. It’s clear there’s an enormous need for retailers to provide high-quality omnichannel shopping experiences, but meeting consumers’ expectations means retailers must master omnichannel order management. What Is Omnichannel Order Management?

Omnichannel 114

Omnichannel Management Multichannel B2C 114

PFS

AUGUST 23, 2017

Walmart has been on something of an acquisition spree, recently acquiring trendy online fashion brands ModCloth and Bonobos – the retailer’s third and fourth ecommerce acquisitions in less than a year. Know thy customer. Data is everywhere and growing exponentially. Traditionally physical channels are going digital. Experiment.

Home Furnishings 56

Home Furnishings Channel Apparel Consumer 56

Payoneer

FEBRUARY 22, 2023

The market is comprised of five major categories: Electronics & Media, Fashion, Furniture & Appliances, Food & Personal Care, and Toys, Hobby & DIY. A dedicated server and advanced security measures such as firewalls, 2-factor authentication, and SSL certificates can help prevent cyber-attacks and protect customer data.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Retail TouchPoints

NOVEMBER 23, 2021

Beholden to industry powerhouses like Neiman Marcus or Bloomingdale’s in the fashion vertical or Target and Walmart in the CPG space for the majority of sales, brands across the board were wary of entertaining direct-to-consumer initiatives (DTC) that might disrupt their wholesale business. Establish rigor in your data collection process.

Retail 262

Retail Mobile Consumer Omnichannel 262

iVend

SEPTEMBER 14, 2023

Read more In the tough and highly competitive world that is retail, retailers need smart competitive strategies to ensure that they succeed and win in the race for customer spend and loyalty. We’ve looked at the importance of a customer-centric approach, data-based decisions, omnichannel, supply chain management and your team.

Payment Services 101

Payment Services POS Retail Operations 101

Retail TouchPoints

MAY 5, 2021

As factors like in-store food samples and style assistants may come back into fashion, some pandemic-inspired changes will likely remain — such as the demand for curbside service and app-centric communications with customers. CRM systems) and enabling customers to switch to a live video call as part of a single seamless experience.

Multi-channel 194

Multi-channel Retail Technology Sporting Goods 194

Ecommerce Platforms

JULY 20, 2021

Though this solution is often advertised as an email marketing tool, the Omnisend platform allows for omnichannel promotion, so you can reach your customers in various landscapes. Omnisend positions itself as a platform which specializes specifically in selling products to customers. Not a huge number of customizations.

Omnichannel 104

Omnichannel Live Chat Social Media Marketing 104

Omnisend

MAY 12, 2021

This includes things like how payments are handled, servers, bandwidth, customer data, and so on. With the growth of omnichannel capabilities , marketers are curating shopper journeys that begin and end at multiple touchpoints. Greater Omnichannel Integration. It answers how the website looks. Louise Kennedy.

Payment Services 137

Payment Services Merchant Services Magento eCommerce Platforms 137

Ecommerce Platforms

JANUARY 2, 2023

These tools provide a more advanced bot system than many of the old-fashioned FAQ-style bots and often come with machine learning algorithms, which allows them to improve their performance over time. Team: $33 per month for unlimited chat histories, full customization, data security, basic reporting, and various branding options.

Customer 104

Customer Multi-channel Live Chat Social Media 104

Demac Media

APRIL 10, 2018

It might seem old fashioned and out of date but you have to think about what is easiest for you and your client. If data silos exist, then your business will never get a whole picture of operations, limited the success of particular functions, teams, and other integrations you have. Madness you say?

Merchant Services 47

Merchant Services eCommerce Magento Information 47

iVend

MARCH 11, 2024

What works in hospitality may not be appropriate for jewellery and the program in a hardware store will not be the same as in a fashion retailer. Marketing platform – to automate the process of sending out personalised messages, offers, invitations and coupons for customer engagement.

POS 52

POS Customer Loyalty Retail Payments 52

iVend

FEBRUARY 15, 2024

What works in hospitality may not be appropriate for jewellery and the program in a hardware store will not be the same as in a fashion retailer. Marketing platform – to automate the process of sending out personalised messages, offers, invitations and coupons for customer engagement.

POS 52

POS Customer Loyalty Payments Point of Sale 52

Smile.io

FEBRUARY 2, 2024

While Health and Supplements and Food and Drink decreased, purchase frequency increased, indicating customers placing smaller orders more often. Clothing and Fashion and Beauty and  Cosmetics both increased by 2.8% Using customer data to improve support is crucial to tailor interactions with customers.

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

MagentoBrain

MAY 9, 2023

Security and Support Security Features and Data Protection: PrestaShop offers a range of security features, such as SSL encryption, two-factor authentication, and protection against brute force attacks. Additionally, PrestaShop is fully compliant with GDPR regulations, ensuring that customer data is handled in a secure and responsible manner.

eCommerce Platforms 52

eCommerce Platforms eCommerce Magento Payment Services 52

Omnisend

JULY 8, 2020

And since these messages are sent to email subscribers, they can utilize customer data to further personalize the messages, such as with product recommendations or incentives, based on purchase history. Browse abandonment messages are perfect for engaging customers in the middle of their customer purchase journey—and they work.

Shipping Costs 158

Shipping Costs Shopping Carts Demo Live Chat 158