Retail TouchPoints

MARCH 25, 2024

This new Lowe’s partnership, covering the retailer’s 1,200 stores across the country, is Shipt’s first foray into the home improvement space. “As The addition of a new retail segment to our marketplace is proof of Shipt’s continued investment in meeting member needs.”

Omnichannel 203

Omnichannel Technology Improvements Customer 203

Retail TouchPoints

JANUARY 24, 2024

This retail renaissance is not just a return to traditional shopping spaces but also signifies a shift in the shoppers’ culture, expectations and behaviors. The move toward experiential shopping is vital in bringing people back to physical retail spaces, creating an emotional connection that can’t be found while online shopping.

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Retail Leisure Omnichannel Department Stores 319

Retail TouchPoints

FEBRUARY 7, 2024

to serve its expanding store fleet. The retailer also has signed leases for planned new stores in four locations: Potomac Mills in Woodbridge, Va.; The new retail stores will total more than 128,000 square feet of retail selling space, offering the latest fashion trends and essentials as well as homewares and beauty items.

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Fashion Operations Retail Consumer 261

Retail TouchPoints

SEPTEMBER 6, 2023

Earlier this summer, the Estée Lauder Companies (ELC) announced the launch of a new Responsible Store Design Program to advance its progress toward environmental targets. Prior to the launch of Responsible Store Design, ELC finalized our internal Green Building Standards for all our spaces in the 2020 fiscal year.

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Retail Supplies Consumer Webinar 263

Retail TouchPoints

SEPTEMBER 22, 2023

Meanwhile, consumers return to brick-and-mortar stores and seek omnichannel experiences. Retailers increasingly strike balances between direct-to-consumer ecommerce and omnichannel strategies to keep products in stores and in front of consumers. Leading retailers recognize ecommerce and in-store retail are not rival strategies.

Shipping Costs 257

Shipping Costs Omnichannel Supplies Shipping 257

Retail TouchPoints

JANUARY 26, 2023

And just when we thought ecommerce was the future, brick-and-mortar stores made a comeback in the last year. After sweeping up millions of square feet in warehouse space to meet the pandemic-driven surge in ecommerce demand, Amazon has now reversed course, closing or canceling dozens of facilities across the country.

Sporting Goods 320

Sporting Goods Retail Fulfillment Customer Experience 320

Retail TouchPoints

JUNE 28, 2021

There’s very good news ahead for physical retail, for one simple reason: shoppers cannot wait to return to stores. As long as the store offers them an experience they can’t get online, shoppers are counting the days until they can come back to retail. Get out your smartphone and take pictures of your store’s interior.

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Consumer Technology Social Media Arts 193

Retail TouchPoints

NOVEMBER 22, 2022

Beloved New York City off-price department store Century 21 has partnered with logistics provider Fillogic ahead of its spring 2023 relaunch. The NYC-headquartered Fillogic will support the retailer through ecommerce and store-based fulfillment, reverse logistics and returns, forward-staging of inventory and final-mile delivery.

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Fulfillment eCommerce Department Stores Payment Services 265

Retail TouchPoints

FEBRUARY 21, 2024

That translates into gift shops and cafeteria spaces that are often sterile environments featuring the same mediocre-quality products and pre-packaged foods. Stores are curated and merchandised to reflect a high-end boutique or spa. Marie Kloor and her firm, Hydra Health , are focused on changing that.

Gifts 240

Gifts Beauty and Health Payment Services Payments 240

Retail TouchPoints

SEPTEMBER 15, 2023

store at Westfield Century City in Los Angeles. The 3,370-square-foot space features up to 200 on-trend Princess Polly styles, as well as several digital elements designed to foster engagement and interactivity. Brands , the parent company of Princess Polly, noted that by opening a permanent store in the U.S.,

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Workshop Fashion Events Recommendation 272

Retail TouchPoints

APRIL 12, 2023

As a result of changing consumer behaviors and spending patterns, many retailers are focused on right-sizing their store footprints, especially in shopping malls. Through its proprietary platform, Leap helps brands launch and operate “insights-driven retail stores.” San Francisco; Boston; Columbus, Ohio; Greenwich, Conn.;

Operations 325

Operations Omnichannel Customer Experience Consumer 325

Retail TouchPoints

JANUARY 3, 2022

The Container Store has acquired Chicago-based home storage solutions and closet organization company Closet Works for $21.5 The Container Store already manufactures component-based systems through its wholly owned subsidiary Elfa. million as it looks to expand its manufacturing capabilities and design customization offerings.

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Customer Consumer Marketing Retail 282

Retail TouchPoints

MARCH 7, 2022

For example, Forever 21 is getting involved by collaborating with the popular online game Roblox, allowing users to customize virtual fashion stores using Forever 21 products and then purchase the physical equivalents on their website. No matter the use, the metaverse creates a digital space for meaningful and inclusive interactions.

Retail 358

Retail Department Stores Games Accessories 358

Retail TouchPoints

MAY 5, 2023

Beautyque NYC aims to bring beauty retail to the next level by offering immersive, personalized experiences to its customers no matter where they are — through both its immersive 3D virtual store and brick-and-mortar pop-ups. The store started as a six-month venture but has become a flagship for Beautyque.

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Technology Events Games Customer 278

Retail TouchPoints

FEBRUARY 15, 2024

Foot Locker’s Home Court space will be located in the Circle Centre Mall in downtown Indianapolis for all three days of All-Star Weekend. “By Additionally, fans will be able to join virtual meet-and-greets with players where they can take selfies with their avatars and ask questions in real time. 19 launch on Prime Video.

Events 240

Events Social Media Apparel Games 240

Retail TouchPoints

SEPTEMBER 22, 2023

The company shared details about a number of current initiatives — including plans to introduce commerce capabilities into its mobile game House Flip — and promised that “over the next year, you’ll see us test a variety of experiences in virtual worlds that connect to commerce at stores and vice versa.” “At 8 , in a blog post. “At

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Games Fashion Mobile Clothing 266

Retail TouchPoints

JANUARY 25, 2023

Over the past three years, most of us have done a lot more shopping online, so it’s easy to forget that while ecommerce is still growing, most retail commerce still happens in stores. Retailers can meet these expectations by providing the experiences their customers want. Welcome your brand community in a clubhouse space.

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Retail Sporting Goods Department Stores Consumer 226

Retail TouchPoints

FEBRUARY 8, 2023

Following a pandemic-induced pause in its brick-and-mortar retailing, women’s workwear retailer Argent has opened a store in NYC’s SoHo neighborhood that brings community and commerce together with a combination of appointments, networking events and free-flow spaces for consumers to work and gather.

Events 216

Events Fashion Consumer Retail 216

Retail TouchPoints

AUGUST 23, 2023

Retailers need to make sure their in-store and online spaces can meet those demands. With more people returning to in-store shopping as the pandemic has eased, brands are leaning into the phygital trend by designing physical stores that reflect popular elements of the online experience.

Travel 212

Travel Clothing Technology Customer Loyalty 212

Retail TouchPoints

JANUARY 10, 2024

Industry thought leaders Harrison Horan of Banker Wire, Zach Adams of Bjelin and Jason Bird of Luxxbox explore the key design trends set to shape the retail space in the coming year. Its cozy, home-like feel enhances the in-person shopping experience, elevating customer comfort in retail spaces.

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Retail Accessories Presentation Marketing 237

Retail TouchPoints

NOVEMBER 29, 2023

Looking at communities and environments through this anthropological lens can help ensure that spaces align with consumer needs and expectations. We’re all living in a digital world at the same time we’re in physical spaces, so how do you connect those spaces seamlessly? Who is the end user? That’s all a given.

Small Business Retail 261

Small Business Retail Omnichannel Consumer Retail 261

365 Retail

MAY 26, 2022

Attracting over 6,850 senior retail professionals during the two-day event, held at London Olympia in April, and with 82% of the show floor for 2023 already rebooked on-site, Retail Technology Show will expand next year to meet rising demand and build on the success of 2022.

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Technology Events Retail 116

Retail TouchPoints

APRIL 19, 2024

This white space became even more obvious to Schneider when she was looking for a safe place to get her young daughter’s ears pierced. “I Schneider started Rowan to create a safe yet joyful space for consumers to get pierced, celebrate life’s big moments and, perhaps most importantly, express themselves.

Retail 214

Retail Consumer Events Marketing 214

Retail TouchPoints

OCTOBER 31, 2022

The Spirit Halloween business model relies on thousands of short-term leases of brick-and-mortar stores every year for its largest selling season. But with the wide variety of store spaces available, how does the retailer offer a consistent experience to customers? Developing a Store Suitable for Allhallows’ Eve.

Operations 281

Operations Toys Accessories Customer Experience 281

Retail TouchPoints

JANUARY 29, 2021

Natural beauty brand Freshly Cosmetics has opened a flagship store in Madrid, designed by strategic and creative consultancy CuldeSac. The approximately 1,000 -square-foot space marks the online brand’s second physical store, continuing its foray into brick-and-mortar following the success of its first location in Barcelona, Spain.

Customer 221

Customer Retail 221

Retail TouchPoints

DECEMBER 30, 2022

Adidas has brought its TERREX outdoor brand to Vancouver, British Columbia’s Kitsilano neighborhood with a new brick-and-mortar store. Adidas launched this first Canadian TERREX location following the successful opening of its first North American TERREX pop-up store in Portland, Ore., according to Hypebeast.

Outdoor 298

Outdoor Sporting Goods Arts Apparel 298

Retail TouchPoints

NOVEMBER 16, 2023

Serving as the brand’s first-ever immersive design store, the location features a two-level “Design Desk” staffed by design professionals, a Crate & Kids shop-in-shop and a range of services, including floral arrangements and monogramming.

Department Stores 245

Department Stores Toys Home Shopping Demo 245

Retail TouchPoints

NOVEMBER 17, 2022

Baker most recently served as CFO for Hollar , an online dollar store. She also has served as CFO for Carbon38 , a women’s activewear brand, and CFO and COO at Colorado Group , an Australian retailer with more than 450 retail stores and outlets across multiple brands.

eCommerce 278

eCommerce Operations Consumer Retail 278

Retail TouchPoints

OCTOBER 18, 2023

Today’s consumers seek immersive experiences that transcend the digital realm and come alive in physical spaces. Creating a retail space that is visually captivating, adaptable, sustainable and cost-effective is no small feat. Other eco-friendly options include reclaimed timber, which adds a layer of history to retail spaces.

Retail 253

Retail Consumer Games Technology 253

Retail TouchPoints

NOVEMBER 16, 2022

Retailers are turning to food and beverage and hospitality concepts to enhance their spaces. Shoppers today are invited to immerse themselves from the moment they set foot inside a store and search for a memorable experience that will keep them coming back for more. Implementing Food and Beverage Design. Retail’s Era of Repositioning.

Food and Beverages 288

Food and Beverages Small Business Retail Retail Arts 288

Retail TouchPoints

JUNE 28, 2023

Casey’s General Stores has announced a three-year strategic plan that will include opening 350 additional stores, expanding its selection of prepared and private label foods and ramping up its community involvement. The effort will build on Casey’s previous multi-year plan, which included building 350 stores between 2020 and 2023.

Food and Beverages 256

Food and Beverages Operations Improvements Technology 256

Retail TouchPoints

NOVEMBER 28, 2022

Macy’s has converted space in 35 of its stores to serve as mini distribution centers (DCs) for online orders as the retailer anticipates a continuation of strong digital demand. Macy’s hopes the 35 new semi-automated mini-DCs will help it meet this growing digital demand and give it an edge this holiday season.

Fulfillment 259

Fulfillment Shipping Costs Shipping Supplies 259

Retail TouchPoints

DECEMBER 6, 2022

Athleta marked its 35 th North American store opening in 2022 by unveiling a 5,000-square-foot multi-level space in Manhattan’s SoHo neighborhood on Dec. Local wellness professionals are invited to reserve the space at no cost to host free community events. Photo courtesy of Athleta. Photo courtesy of Athleta. 12, 2022; and.

Events 278

Events Workshop Customer Omnichannel 278

Retail TouchPoints

FEBRUARY 9, 2022

Many luxury brands communicate their heritage and the promise of an elevated shopping experience via store design: traditional colors, subtle lighting and deep carpets that create a high-end hush. It can be a unique, engaging shopping experience that they can’t do in their main stores. Another issue is permitting.

Food and Beverages 262

Food and Beverages Social Media Operations Automotive 262

Retail TouchPoints

AUGUST 18, 2021

Creating an immersive and nostalgic experience for customers, each store features a different identity, most recently boasting a diner-meets-funhouse design at its newest location in the Glebe neighborhood of Ottawa, Ontario, Canada. The end experience is part diner, part fairground funhouse and part cannabis store. “We

Vend 264

Vend Accessories Arts Clothing 264

Retail TouchPoints

FEBRUARY 22, 2023

The new and exciting reality today is that consumers are eager to venture into physical spaces, especially if those spaces provide unique value. Traditionally, department stores (and in turn malls) haven’t focused on creating this type of deeper, more meaningful connection. It diluted the whole thing.

Omnichannel 301

Omnichannel Department Stores Consumer Banking 301

Retail TouchPoints

SEPTEMBER 15, 2021

As consumers head back to physical stores, malls and shopping centers are striving to remain relevant parts of shopper journeys that have been dramatically reshaped. At its core, “Blend Space” encourages the creation of “resilient, holistic, and human-centered retail experiences.” Is this something that will continue?

Outdoor 253

Outdoor Omnichannel Vend Multi-channel 253