Retail TouchPoints

JANUARY 29, 2024

To help retailers determine the post-purchase carbon impact of products like appliances, electronics and outdoor power equipment, the Retail Industry Leaders Association (RILA) has partnered with Optera to develop the Direct-Use Product Emissions Database (DPED).

Outdoor 265

Outdoor Electronics Retail Consumer 265

Wiser

NOVEMBER 20, 2023

One of the key calendar dates that looms for online brands and retailers is Black Friday. The day after Thanksgiving has traditionally marked the start of the holiday shopping season and continues to be a significant event for the retail industry. That’s where Wiser Solutions comes in.

Toys 147

Toys Retail Games Events 147

Retail TouchPoints

MAY 19, 2022

The solution provider connects shoppers with retail agents, friends and product and category experts through livestreaming sessions. Its inaugural customers include Peruvian home and electronics retailer Promart and Brazilian sports apparel retailer Innovasport.

Electronics 290

Electronics Apparel Consumer Retail 290

Retail TouchPoints

APRIL 24, 2023

Baby retail isn’t just about the babies themselves. today ethnically diverse, and you end up with a baby category that is much broader than it’s ever been. When we think about rising costs and inflation, we’ve seen a rise in higher income shoppers over the past few months, especially in the baby category.”

Gifts 274

Gifts Customer Retail Consumer 274

Retail TouchPoints

NOVEMBER 30, 2023

Party City has launched a new digital party-planning marketplace, aptly called Party+ Marketplace , that brings together local vendors and service providers with the retailers’ range of party supplies. Suppliers and service providers will work with customers directly through the Party+ platform.

Supplies 261

Supplies Games Mobile Improvements 261

Retail TouchPoints

OCTOBER 12, 2023

After a successful trial, Petco is expanding its partnership with PayPal -owned reverse logistics solution Happy Returns to all its stores nationwide. Petco is the category-leading destination for pets and their owners, and we’re thrilled to be working with them on this expansion.”

Shipping Labels 275

Shipping Labels PayPal Toys Shipping 275

Retail TouchPoints

OCTOBER 23, 2023

Additionally, the retailer is heavily promoting its Top Toys List, featuring 20 of the hottest toys of the season, in stores with a dedicated area touting a cross-category selection of products. New Services to Empower Holiday Shoppers Like many retailers, Kohl’s has extended its holiday marketing and promotions calendar.

Toys 263

Toys Gifts Department Stores Omnichannel 263

Retail TouchPoints

NOVEMBER 17, 2022

Breakthrough ’s FELIX platform is designed to help retailers access the data, insights and clarity they need to find and create efficiencies within their networks, inform strategic decision-making and reimagine the movement of goods.

Shipping 256

Shipping Retail Supplies Recommendation 256

Retail TouchPoints

JANUARY 8, 2024

“We know that people have come to depend on the efficiency and convenience of digital solutions to meet a variety of their everyday needs — healthcare being one of them,” said Frank Cunningham, Group VP for Global Value and Access at Lilly in a statement. Medicines will be delivered directly to patients’ homes for free.

Fulfillment 264

Fulfillment Management Consumer Improvements 264

Retail TouchPoints

APRIL 5, 2024

The decision follows a months-long attempt to find an alternative solution, but ultimately the company decided a wind-down was the best way to “maximize the value of 99 Cents Only Stores’ assets,” the company said in a statement. Hilco Real Estate will manage the sale of the company’s real estate assets, both owned and leased.

Presentation 253

Presentation Operations Management Consumer 253

Retail TouchPoints

MARCH 24, 2023

Enterprise brands on Shopify can now access Google Cloud’s Discovery Al solutions directly through Commerce Components , Shopify’s enterprise retail solution.

Shopify 305

Shopify Merchant Services Recommendation eCommerce 305

Retail TouchPoints

FEBRUARY 2, 2022

Salesforce will acquire Brazilian marketplace solution Atonit , adding marketplace capabilities to its own ecommerce platform. With Atonit, Salesforce will be able to offer a marketplace solution built on the Salesforce platform, connected natively to Commerce Cloud and other clouds.”.

eCommerce 287

eCommerce Subscription eCommerce Platforms Consumer 287

Retail TouchPoints

JULY 18, 2023

As part of the new multiyear agreement — which builds upon a partnership that started in 2016 — Academy will use the Revionics Base Price and Markdown solutions to not only optimize its pricing strategy but better manage inventory levels throughout the product lifecycle.

Outdoor 202

Outdoor Customer Apparel Fulfillment 202

Retail TouchPoints

NOVEMBER 20, 2023

However, conversational commerce as a category, particularly via smart speakers and virtual assistants, hasn’t moved into the retail mainstream. Instead, Amazon is emphasizing generative AI: Amazon Ads launched a new image-generation solution that allows creative marketing teams to harness AI and create ad content at scale.

Marketing 253

Marketing Other Customer Retail 253

Retail TouchPoints

MARCH 27, 2023

The retailer will tap into Reveal’s Visit Local solution to measure incrementality from paid social and programmatic campaigns, create and activate custom audiences based on places consumers shop and understand store-level analytics such as visitor volume, frequency and competitive analysis. ” . ”

Books 287

Books Customer Retention Social Media Mobile 287

Retail TouchPoints

SEPTEMBER 1, 2023

As an example, in previous years, many emerging brands had the advantage of securing national distribution at major retailers like Walmart that were open to taking risks with lesser-known brands. Retailers can more easily demonstrate to buyers that these brands can drive net new consumers to their categories.

Retail 256

Retail Consumer Marketing Fulfillment 256

Retail TouchPoints

JANUARY 13, 2023

The 2022 holiday season showed slow, but steady, improvement for the retail industry. As economic headwinds curbed spending capacity, online retail grew in the U.S. Inflation was a major factor in slower growth despite heavy discounting by retailers. lift, although another expensive category, jewelry, landed in the 2.4X

Electronics 264

Electronics Toys Small Business Retail Sporting Goods 264

Retail TouchPoints

JUNE 2, 2022

The acquisition was made to help DRINKS provide all the technology and expertise necessary to help retailers start, run and grow in the ecommerce alcohol category. DRINKS’ platform was designed to help retailers offer nationwide home alcohol delivery with full regulatory compliance.

Shopify 262

Shopify Customer Loyalty eCommerce Platforms Customer Experience 262

Retail TouchPoints

MAY 2, 2023

The Container Store has debuted its Closet Clean Out resale program for apparel and accessories, powered by the ThredUp Resale-as-a-Service solution. Additionally, footwear and apparel retailer Sam Edelman has launched its ReLove resale initiative with support from the Archive platform. Central; winners will be notified by May 12.

Payment Services 271

Payment Services Shipping Labels Apparel Accessories 271

Retail TouchPoints

FEBRUARY 17, 2022

Price and promotion optimization solution provider DemandTec has launched Unify by DemandTec, an autonomous unified merchandising platform for retailers. Retailers also can utilize direct integration with DemandTec’s Autonomous Collaboration trade network, which features more than 700 brands, suppliers and brokers.

Retail 259

Retail Channel Recommendation eCommerce 259

Retail TouchPoints

JUNE 8, 2023

As a result of this rise in reselling, sneakers are also emerging as the ecommerce category most susceptible to online fraud, according to proprietary data from Riskified’s ecommerce risk intelligence platform. The data also revealed that orders between $100 and $300 are the most challenging transactions for retailers.

eCommerce 267

eCommerce Fashion Jewelry Electronics 267

Retail TouchPoints

FEBRUARY 7, 2024

There are exceptions of course, and there are certain retailers that are ahead of the curve when it comes to applying digital tactics in stores, but for the most part the best retailers have been able to do is use their websites, apps and social feeds as listening tools to understand what their consumers want.

eCommerce 273

eCommerce Electronics X-cart Point of Sale 273

Retail TouchPoints

SEPTEMBER 1, 2023

As an example, in previous years, many emerging brands had the advantage of securing national distribution at major retailers like Walmart that were open to taking risks with lesser-known brands. Retailers can more easily demonstrate to buyers that these brands can drive net new consumers to their categories.

Retail 246

Retail Consumer Marketing Fulfillment 246

Retail TouchPoints

SEPTEMBER 25, 2023

Is the shiny new toy of retail media everything the market has made it out to be, or is there a second wave of transformation needed for marketers to make the most of their investments? It’s more effective when retailers empower CPG brands with technology partners that are more transparent. So, what’s not to love – right?

Retail 327

Retail Multi-channel Technology Article 327

Retail TouchPoints

SEPTEMBER 1, 2021

Avery Dennison has signed an agreement to acquire Vestcom , a privately held pricing and branded labeling solution provider, for $1.45 retail channels including grocery, drug and dollar. billion in a cash transaction subject to certain closing and post-closing adjustments. Vestcom has 11 U.S.

Channel 311

Channel Management Marketing Other 311

Retail TouchPoints

JANUARY 5, 2024

Utilizing zero- and first-party data seamlessly aligns value with privacy,” said Benjamin Bond, Principal in the Consumer Practice at Kearney , interviewed for the recent Retail TouchPoints report, From Personalization to Customization: Harnessing Data and Analytics to Foster Brand Love.

Recommendation 303

Recommendation Consumer Information Customer 303

Retail TouchPoints

OCTOBER 25, 2023

This is Part 1 of The Holiday Readiness Series , which will feature tactical tips and takeaways from experts that retailers can still apply to rev up their sales results. Check out the Retail Strategy & Planning Series on-demand. The same is true in retail with BOPIS experiences,” Walker added. “If

Multi-channel 317

Multi-channel Customer Experience Mobile Improvements 317

Retail TouchPoints

JANUARY 24, 2023

The site will initially include a curated selection of products from more than 200 brands across 15 categories, including home décor, spa gift baskets, party supplies and DIY activities. Additionally, the retailer will offer gift bundles that combine products into cohesive gifts, such as pairing roses with a bottle of Harry & David wine.

Gifts 267

Gifts Supplies Marketing Customer 267

Retail TouchPoints

APRIL 5, 2023

Each store will continue to operate in its traditional retail capacity but also will empower associates to enhance the digital experience through the introduction of a new selling tool and mobile POS system. ” The updated approach to omnichannel retail will help GNC maintain its highly personalized approach to wellness. .

Omnichannel 262

Omnichannel POS Mobile Operations 262

Wiser

APRIL 16, 2024

Category management in retail has evolved significantly over the past two decades, reflecting broader changes in technology, consumer behavior, and market dynamics. Ten to 20 years ago, category management was primarily focused on optimizing the assortment, shelf placement, and stock levels of products within physical stores.

Technology 78

Technology Management Presentation Supplies 78

Wiser

APRIL 25, 2024

In retail operations, the interaction between category management and price optimization teams is key to staying competitive. This dynamic, often marked by a nuanced blend of cooperation and conflict, plays a crucial role in a retailer’s ability to grow sales, maintain competitiveness, and satisfy customer demands.

Management 78

Management Retail Recommendation Presentation 78

Retail TouchPoints

APRIL 4, 2022

Nutritional supplements retailer The Vitamin Shoppe is broadening its online product assortment through a new partnership with dropship and marketplace platform Logicbroker. The platform integrates with The Vitamin Shoppe’s systems to ensure real-time inventory information and reliable shipping. “As

Merchant Services 270

Merchant Services Accessories Supplies Shipping 270

Retail TouchPoints

MARCH 2, 2023

Engage3 aims to help retailers grow revenue and drive store trips by tracking and optimizing their price image through the Omnichannel Intelligence module, part of the Price Image Management suite.

Channel 264

Channel Omnichannel Retail Technology 264

Retail TouchPoints

FEBRUARY 25, 2022

Nordstrom has joined other retailers in mandating the application of RFID tags to the products it sells in its stores. Nordstrom called the third-party approach “quicker and easier to implement than other RFID ticketing solutions as it usually requires little adjustment to your factory or warehouse processes.”

EDI 294

EDI Drop Ship Supplies Jewelry 294

Retail TouchPoints

MARCH 1, 2023

Instacart Business will connect business owners with retailers representing 1,100 national, regional and local retail banners with a combined 80,000 stores across more than 14,000 cities in the U.S. Current retail partners include Costco Business Center , Staples , Restaurant Depot and BJ’s Wholesale Club. and Canada.

Small Business Retail 292

Small Business Retail Retail Supplies B2B 292

Wiser

JANUARY 16, 2024

A well-executed retail audit can reveal important data about the shelf, staff performance, and customer experience. This is where Wiser’s Retail Intelligence can play a pivotal role. This is where Wiser’s Retail Intelligence can play a pivotal role. Flexible survey lengths, can be longer if necessary.

Retail 141

Retail Food and Beverages Customer Experience Recommendation 141

Retail TouchPoints

MAY 23, 2023

Retail TouchPoints  and Design:Retail have unveiled the 2023 winners of the annual 40 Under 40 Awards , representing a dynamic and diverse class of executives who have contributed to industry progress. Nominees were assessed for their overall contributions to their businesses and their positive impact on the retail industry.

Retail 290

Retail Jewelry Games Operations 290