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Target Creates Chief Guest Experience Officer Role as it Expands Senior Leadership Team

Retail TouchPoints

Target also expanded its leadership team with other promotions and expanded the duties of the Chief Growth Officer position. The Chief Guest Experience Officer role was designed to put an emphasis on personalization and to further differentiate Target’s customer experience from other retailers.

Supplies 191
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How the Metaverse can Benefit Physical Retail Stores

Retail TouchPoints

The metaverse is a rich virtual environment where individuals across all kinds of user profiles can interact across any distance and still appear as though they are right next to each other, their engagements meaningful and mirrored.

Retail 354
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A Metaverse Action Prep Plan for Brands

Retail TouchPoints

Buy some MetaQuest or other immersive headsets and give them a budget to buy apps and attend meta-events. Start a team Even if it’s just one person dedicated to staying on top of the metaverse, let them keep you abreast of the evolution in this space, especially what other brands are doing, even if they’re not in your category.

Article 228
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Experiencing Metaverse FOMO? Don’t Panic, it’s a Marathon, Not a Sprint

Retail TouchPoints

There’s some stuff over here that seems interesting, and then there’s some other stuff over there — they’re going to be related, but no one has a clue how right now.”. In the exploration of any new frontier there are those that come first and others that follow. That’s where we are now with Web3 and the metaverse.

Games 219
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How FTD Uses UX Analysis to Weed Out Friction Points in the Shopper Journey

Retail TouchPoints

When FTD was founded in 1910, it represented the absolute cutting edge in technology (the “T” in the name stood for the “telegraph” connecting a network of 13 florists). The Mercury POS component had originally been launched in 2003 , and hadn’t been updated for approximately 10 years, noted Powell. Matt Powell.

POS 193
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7 Brands Discuss the Benefits of the New Cashless Economy and Apple Pay’s Growing Ubiquity

BigCommerce

Technology is restructuring how money moves. 2003: 95 million cell phone users worldwide made a purchase via their mobile device.?. Since then, the same technology Apple uses for Apple Pay has become ubiquitous worldwide: EMV, a payment tokenization specification. And the wallet is its next target. 1998: PayPal is founded.?.

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Holiday Specials: 2023 Cyber Weekend SaaS and Software Deals

FastSpring

Just as your business can take advantage of the Cyber Weekend sales strategies highlighted in our report , there are many companies offering great deals through FastSpring this holiday season for their SaaS, software, and other digital products. SyncBack, our class leading backup software, was first released in 2003.