Forrester eCommerce

MAY 18, 2021

Progressive web apps (PWAs) have been around since the standard was created by Google in 2015. It’s arguable that Steve Jobs announced them back in 2007—although his enthusiasm may have been curbed later by the fees the Apple App Store could claim for iOS platform apps.

Technology 456

Technology Mobile Customer 456

RTP blog

MARCH 20, 2017

Though many retailers strive to create a positive online experience for their customers, the reality is often much different. The online checkout process can be long and unnecessarily complicated, jeopardizing the success of the last and arguably most important step to any online customer journey. credit card.

Customer 150

Customer Mobile eCommerce Online Retail 150

BigCommerce

APRIL 3, 2018

Today, BigCommerce is excited to announce the first native ecommerce integration for accelerated mobile pages –– i.e. Google AMP. This integration simplifies category and product detail pages, improving mobile site speed and click-through for online sellers. What is Google AMP? Higher performance and engagement. AMP-Ready Themes.

BigCommerce 368

BigCommerce eCommerce Mobile eCommerce Design 368

RTP blog

JANUARY 26, 2018

By Luis Artiz, Epson America Most retailers understand that their success depends heavily on their ability to provide a positive customer experience (CX). By taking a closer look at the loyalty program lessons learned by Starbucks and Woolworths, retailers can learn a few lessons about winning repeat customers in today’s environment.

Customer Experience 150

Customer Experience Customer Mobile Article 150

RTP blog

OCTOBER 6, 2017

By Hailee Sosnowski, BKV According to Google, mobile Internet queries have surpassed desktop search. You almost definitely already knew that because it actually happened in 2015. Retailers that want top rankings on voice search will need to have more insight and creativity in understanding exactly how their target customers shop.

Retail 341

Retail Mobile Definition Omnichannel 341

Retail TouchPoints

SEPTEMBER 6, 2022

Making paying more flexible can also include new contactless methods, such as paying by phone or with “cashierless” technology that lets in-store customers simply pick up an item, walk out with it and be charged automatically. Customize physical stores to the omnichannel experience.

Merchant Services 265

Merchant Services Payment Services Financial Services Omnichannel 265

Optimizely

DECEMBER 21, 2017

But before you run off, let me tell you about an ecommerce trend that will actually help you better sell to customers and ensure their (undying) loyalty. If your customers notice any friction as they switch between channels while engaging with your brand, then you’re in trouble. Contextual commerce 2.0.

Customer Loyalty 191

Customer Loyalty Improvements Customer Merchant Services 191

Kissmetrics

MAY 23, 2018

That’s well below customer engagement metrics such as time on site and bounce rate. If you want to be rank high in SERPs in 2018, you’re going to need to start targeting your customers and not just keywords. So how do we target customer engagement instead of targeting keyword use? Don’t worry. Algorithms are becoming more human.

Customer 209

Customer SEO Mobile Article 209

Ecommerce Platforms

APRIL 27, 2023

Typically, users access their online bank via a mobile app or a website using a laptop or desktop. Why Use a Mobile Bank? There are several advantages to using a mobile bank. What are the Best EU Mobile Banks in 2023? Revolut Perhaps one of the best-known online banks, Revolut is London-based and was founded in 2015.

Banking 104

Banking Payment Services Mobile Travel 104

ChannelAdvisor

NOVEMBER 29, 2016

As we mentioned in our post yesterday , mobile is the big winner for the Cyber Five with nearly 73% of traffic on the ChannelAdvisor platform coming through mobile devices (a big jump from 2015’s 62%) and 46% of orders (versus 2015’s 40%). year over year, from 2.19% in 2015 to 2.38% in 2016. Free shipping.

Mobile 40

Mobile PayPal Shipping Consumer 40

365 Retail

MARCH 15, 2024

Prior to joining MATCHESFASHION, Beighton lead ASOS as its CEO between 2015 and 2021, and during his tenure he helped grow the pureplay retailers from a £178million turnover business to a £3.9billion revenue retailer with 15,000 employees.

Technology 59

Technology Fashion eCommerce Retail 59

ROI Revolution

JUNE 15, 2023

With constantly changing technology, shopping behavior changes, and evolving customer needs, it is no surprise that Google continues to update its search algorithms. This update is not only important for SEO professionals but also businesses that rely heavily on customer reviews.

SEO 78

SEO Improvements Mobile Information 78

RTP blog

OCTOBER 7, 2019

Mobile Isn’t Optional In just two years, mobile will make up 75% of all e-Commerce globally. Consumers are already spending unprecedented amounts of time on mobile shopping apps. Target is making similar moves, closing six stores and opening 30 small-format locations in urban neighborhoods and college towns. App Annie, 2018.

Omnichannel 150

Omnichannel eCommerce Toys Retail 150

Sailthru

MARCH 9, 2018

Of course, personalization factors into that as well, streamlining the customer journey by only recommending relevant products, for example. Amazon: Know your customer. Nordstorm generates brand loyalty through impeccable customer service and seamless, omnichannel shopping experiences. TOMS: Demonstrate your values.

Mobile 90

Mobile Retail Recommendation Social Media 90

ROI Revolution

OCTOBER 4, 2017

Retailers can no longer afford to adopt a laissez faire fair mentality when it comes to mobile advertising. Instead, mobile advertising traffic has risen past the level of desktop , but so far appears to be additive. The Rise of Mobile Advertising has Been Relentless. Mobile is nearly at parity with desktop computers.

PPC 60

PPC Mobile eCommerce Search Marketing 60

Pivotree Blog

APRIL 6, 2023

The Easter weekend is a significant peak period when online sellers find an excellent opportunity to win more customers and boost sales. in 2015 to $179.70 there’s much more you can do to win over your customers this Easter. Online spending during this period has been rising steadily over the past few years.

Customer 52

Customer Omnichannel Payment Services Fulfillment 52

Retail TouchPoints

MARCH 15, 2022

Originally developed by Google in 2015, accelerated mobile pages (AMP) is open source technology designed specifically to boost how fast pages load on smartphones and tablets. For example, now customers can take a survey directly from an email. AMP elevates customer experiences, making emails more powerful, useful and engaging.

Marketing 270

Marketing Document Payment Services Shopping Carts 270

Ecommerce Platforms

JULY 14, 2022

Launched in 2015 and founded by Norris Koppel, Monese functions somewhat like a challenger bank. It's a British company that's predominantly a mobile-only banking solution. Interestingly, the first UK mobile app alternative to traditional banks. Customers can choose to open a personal or business account. per withdrawal.

Banking 181

Banking Payment Services PayPal Mobile 181

BigCommerce

JUNE 20, 2017

Customization: Personal engraving, gift boxing, etc. Our custom filter and overall aesthetic are amazing! We also put a lot of resources into using the Custom Fields as Filters for drilling down on product options. Comparing 2015 to 2016 we have had a 11x increase in sales! And our customers love it! Lisi Lerch.

Jewelry 276

Jewelry Accessories BigCommerce eCommerce 276

RTP blog

SEPTEMBER 17, 2018

Mobile has emerged as the crown jewel fueling the resurgence, as digital devices are now central to the in-store shopping experience. An advanced cellular network is crucial, as a lack of mobile coverage not only frustrates shoppers, it can mean a world of missed opportunities for retailers — including the biggest of them all…lost revenue.

Payment Services 150

Payment Services Retail Consumer Payments 150

Kissmetrics

SEPTEMBER 8, 2020

Are you a local business that serves customers at a physical address? Then you must snatch the golden opportunity to grab consumer attention with the ultimate local guide, on a mobile device including the iPhone and iPad as well as all Android device products. ? of mobile searches are based on location.

Merchant Services 268

Merchant Services Payment Services Mobile Payments 268

BigCommerce

DECEMBER 19, 2017

First, fraudsters likely see mid-sized merchants as having enough revenue and customer volume to make attacks worthwhile. Mobile payments are also making an increasing impact. This shift to mobile is pushed along with the ever expanding list of payments-enabled devices. In 2016, shoppers spent more than $1.9 trillion worldwide.

Merchant Services 337

Merchant Services Presentation Payments Payment Services 337

GetElastic

MAY 26, 2022

This blog will cover why still being on SiteGenesis is a problem for your business and your customers. was created five years after the initial version, it introduced a responsive web application that included some basic tablet and mobile support to keep up with the times. Poor Support For Mobile Experiences. Go to Demo Library.

Demo 78

Demo Reference Mobile Payment Services 78

FastSpring

MARCH 16, 2023

From 2015 to 2020, MapTiler doubled the number of countries where it has customers. The Swiss-based SaaS company now helps governments, enterprises, and SMBs in over 120 countries by providing maps API for web and mobile developers. But there are parts of the world that want to do business in a different way,” Tom explained.

Payments 144

Payments Payment Services Social Media Document 144

Ecommerce Platforms

JUNE 23, 2022

Mobile banking and transferring money online have never been more convenient. Both offer a range of services customers can use via their mobile apps. . Launched in 2015, it has over five million customers and offers a range of personal and business banking products. Wise vs Monzo: About Monzo Bank. Go to the top.

Banking 156

Banking Payment Services Mobile Travel 156

Retail TouchPoints

APRIL 1, 2022

A recent focus on digital strategy in ecommerce has changed what the customer journey looks like, from how brands attract customers to how they continue to reach them after a purchase. For retailers, this creates ample opportunity to engage their customers using untapped touch points. Keep Customers Coming Back for More.

Retail 247

Retail Shipping Costs Fulfillment Shipping 247

RTP blog

NOVEMBER 13, 2017

Retailers Continue To Target Consumers Via Mobile Not as many people showed up to physical stores in 2016, about 3 million fewer than 2015. And for the first time ever, 53% of all orders last year came from mobile devices. Let’s take a closer look. Why wait in line for a deal you can get online?

Mobile 150

Mobile Shopify Download Consumer 150

Retail TouchPoints

DECEMBER 25, 2020

Another reason your labor costs keep increasing is because of time spent helping customers finding products. Another reason your labor costs keep increasing is because of time spent helping customers finding products. Split out date checking from stocking in mid-shelf life departments like dairy and packaged meat.

Books 214

Books Magazine Management Customer 214

Kissmetrics

FEBRUARY 20, 2021

Analyzing specific segments, instead of your audience as a whole, will give you a clearer idea of what makes a great customer for your business. They also used this insight to break their cohorts into “custom windows” based on the different purchasing behaviors of moms during pregnancy and the first few years of their children’s lives.

eCommerce 350

eCommerce Events Mobile Channel 350

Whisbi

DECEMBER 2, 2015

Mobile e-commerce buying behavior has changed the entire online retail market. As technology advances, mobile is becoming a crucial channel for e-commerce: mobile traffic is increasing exponentially. Mobile e-commerce has become more important and is shaping up to be the future of omnichannel. But it is not enough.

Mobile eCommerce 56

Mobile eCommerce eCommerce Mobile Marketing 56

FastSpring

JUNE 12, 2019

In 2015, the EU commission expanded on the existing regulation and introduced the second Payment Services Directive. The biggest change for the ecommerce industry is the Strong Customer Authentication requirement for online transactions. What is the Strong Customer Authentication requirement?

Merchant Services 67

Merchant Services Payment Services Payments Customer 67

RTP blog

MARCH 28, 2017

In fact, Sears topped Forrester Research’s 2015 Retail Omnichannel Functionality Benchmark of 20 leading retailers. But these are all finite resources, and Craftsman, DieHard and Kenmore all have higher customer engagement ratings than their parent company, according to research firm Brand Keys.

eCommerce 150

eCommerce POS Electronics Mobile 150

Store Growers

MAY 1, 2019

Mobile: 53% (vs 52% in 2017). Or is it because your website performs poorly on mobile ? Mobile: 26% (vs 26% in 2017). The most common observation: attracting mobile visitors that convert poorly. Source: RJMetrics Ecommerce Growth Benchmark (2015). Eliminate paying for mobile traffic? Desktop: 37% (vs 41%).

eCommerce 128

eCommerce Mobile Shopping Carts Beauty and Health 128

BigCommerce

SEPTEMBER 21, 2017

Earlier in 2017, Brandon Chatham from NatoMounts told me he was seeing 80% of his site traffic coming in from mobile. With industry average conversion rates on desktop sitting at 2% –– that’s not just a good mobile conversion rate. It’s a mobile conversion rate nearly unheard of. Make Mobile Count. Make Mobile Count.

Mobile 839

Mobile Payments PayPal BigCommerce 839

Retail TouchPoints

APRIL 5, 2022

Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. PayPal has come a long way from the days when it was known primarily as the way to pay on eBay.

PayPal 356

PayPal Merchant Services Payment Services Cryptocurrencies 356

365 Retail

DECEMBER 29, 2022

Lastly, domain authority helps build credibility and trust with potential customers by suggesting a well-established and reputable website. Creating linkable content for a subset of your customers can also appeal to a niche audience. Optimize Your Website For Mobile Devices. Best Ways to Increase the Domain Authority.

Mobile 59

Mobile Social Media Improvements Channel 59

RTP blog

AUGUST 18, 2017

By Juliana Pereira, Smartling There was a great video from Rebecca Minkoff making the rounds among my retail colleagues a couple years ago, showing off what an amazing experience clothes shopping has become in-store thanks to new technology augmenting the customer experience. Even on a global scale, all sales are local.

Customer Experience 150

Customer Experience eCommerce Shopping Carts Technology 150