Retail TouchPoints

JANUARY 31, 2023

Since these were no longer deemed enough to capture consumers’ hearts, minds and wallets, the focus shifted to brands and the enriching experiences that they could offer. Disney was cited as a shining early example of the experience economy in action. Pokémon Go introduced the masses to the power of AR experiences several years ago.

Technology 305

Technology B2C Consumer Social Media 305

GetElastic

JUNE 2, 2023

Many legacy eCommerce platform vendors retrofitting their solutions to embrace a “headless” approach and countless new startups are rushing into the space. A headless commerce platform is when the front-end and back-end of an eCommerce experience are separated. But choosing a headless commerce platform isn’t easy.

Magento 147

Magento B2C B2B BigCommerce 147

Retail TouchPoints

DECEMBER 8, 2021

With that in mind, retailers are wise to spend the 2021 holiday run-up leaning into non-physical gift options for customers. Fittingly, the event begins on December 18, aka Panic Saturday, and will feature in-store and BOPIS offers from brands along with deals on digital gifts. Gift cards. Flight and hotel vouchers. Subscription boxes.

Shipping Costs 264

Shipping Costs Food and Beverages Gifts Shipping 264

Kibo

JANUARY 28, 2021

What used to feel like a side project for many brand marketing teams, must now be a core component of the customer experience. From collecting data to personalizing experiences, people will engage much more openly with brands when trust is earned over time and when communication is made clear.

Customer 62

Customer Retail Omnichannel B2B 62

BigCommerce

JUNE 21, 2018

They’re selling automotive parts, accessories, and service online for everything from sportbikes to trucks for both B2C and B2B buyers. Some of these brands are brand new to the space. Others are launching online stores for the very first time. Download a Customer Information Sheet for more information. CruiseMaster.

Automotive 367

Automotive eCommerce Accessories BigCommerce 367

GetElastic

APRIL 11, 2023

This strategy offers companies greater adaptability and authority over their customers’ online shopping experiences, which is crucial in today's fast-changing digital environment. AI & Machine Learning AI and machine learning technologies use data and algorithms to predict customer needs and suggest relevant products or services.

Payment Services 147

Payment Services Payments Social Media Mobile 147

GetElastic

NOVEMBER 8, 2019

Still, those brands that can develop and maintain the best customer relationships are going to end up on top and ensure long-term success. Here are five ways to improve those customer relationships: 1. Rewarding customer loyalty isn’t a new concept, but many online shops fail to track and reward those people in their community.

Social Media 158

Social Media Customer eCommerce Customer Loyalty 158

Ecommerce Platforms

APRIL 3, 2020

While it’s easy to assume that the age of online stores is focused strictly on the B2C marketplace, the truth is actually that B2B companies are gaining steam too. That’s more than 6 times the value of B2C ecommerce. There are a lot of factors that overlap between B2C and B2B selling. Ecommerce is bigger today than ever.

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

retailnext

FEBRUARY 4, 2020

In retail it is helping create better customer experiences, streamline B2B and B2C operations, and provide better products and services. The technology is already being used by New Balance to provide customers with a personal and faster shopping experience. Physical and Digital Store Integration.

Retail 88

Retail eCommerce Clothing Apparel 88

Kibo

MARCH 17, 2023

Today’s customer requires greater agility than ever before — they want faster, cheaper, and more accurate delivery options. By implementing flexible fulfillment strategies, retailers can better meet the evolving needs and expectations of customers and remain competitive in the marketplace. According to McKinsey & Co.,

Fulfillment 62

Fulfillment Operations Shipping Costs Merchant Services 62

MagentoBrain

FEBRUARY 23, 2023

This includes sending, receiving, storing, and retrieving data electronically. It can include online shopping, call centers, and home delivery options for customers who prefer not to go in person to shop. MagentoBrain is a leading marketing agency, specializing in digital media and customer acquisition.

eCommerce 52

eCommerce Payment Services Magento Shipping Costs 52

GetElastic

NOVEMBER 2, 2021

We often hear stories about that moment of realization well into the evaluation cycle, where a pricing surprise or lack of flexibility hinders your brand's ability to launch and operate an eCommerce setting that works for your customers. At Elastic Path, we are focused on delivering a solution that fits the unique needs of our customers.

eCommerce 78

eCommerce Payment Services B2C B2B 78

Inflow Insights

OCTOBER 14, 2021

If you want to develop powerful B2B eCommerce strategies to attract and convert your customers, you’ll need to invest in a few key areas. In this post, we’ll explain 11 online marketing strategies that B2B eCommerce stores should take advantage of, based on our decades of experience helping all kinds of businesses market themselves.

B2B 107

B2B eCommerce Marketing eCommerce Marketing 107

GetElastic

DECEMBER 16, 2021

With many legacy eCommerce platform vendors retrofitting their solutions to embrace a “headless” approach, and countless new startups rushing into the space, it’s hard for eCommerce teams to keep track of all the options out there and pick the headless commerce vendor that best meets their unique requirements. Headquarters: Seattle, WA, USA.

Magento 113

Magento B2C Merchant Services B2B 113

Optimizely

JULY 31, 2018

Where to start: The World’s Only Curious George Store — We love this brick-and-mortar gem that’s nestled in Harvard Square, not too far from our Boston office. But there’s a surprising story of hardship behind fighting to keep this unique space alive over the past two decades. But it all starts with a great customer experience.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

BigCommerce

AUGUST 10, 2018

This strategy is a hallmark of brands looking to: Build community and customer lifetime value through their owned website rather than through a marketplace like Amazon. Nurture customers through a longer buying cycle. And you’ll need a whole lot more than just a checkout experience. You’ll need a full funnel customer experience.

eCommerce 365

eCommerce WooCommerce BigCommerce Download 365

GetElastic

OCTOBER 21, 2022

He is considered an expert in bootstrapping stores to seven figures, how to become an SEO expert, community building, and successful business exits. Steve Chou: Founder at MyWifeQuitHerJob.com , Expert in Online Stores, Contributing author for BigCommerce, Klaviyo, Ecommerce Fuel. Branding Experts. Check Out More Content.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

GetElastic

MARCH 24, 2022

Dropshipping is still a viable business given that dropshippers have the leverage to earn more than 50% profit than those who keep their own inventory; and with eCommerce steadily on the rise even post-pandemic, there is opportunity to reach customers where they are with this method. Building rapport with your customers begins with a name.

Shipping Costs 78

Shipping Costs eCommerce Drop Ship Beauty and Health 78

RTP blog

MAY 31, 2017

In today’s fast-moving, digitally motivated society, retailers really do need to speed up the decision-making process when it comes to innovative technologies that will improve the customer experience and exceed customer expectations. It’s okay to test and learn in order to stay in the game.

Retail 150

Retail Technology eCommerce Games 150

Ecommerce Platforms

AUGUST 17, 2022

HubSpot’s software covers everything from sales and marketing tools to technology for customer service. HubSpot’s software covers everything from sales and marketing tools to technology for customer service. ADI support for building a custom website. Lots of apps and extensions for adding functionality to your store.

Management 104

Management Payment Services Magento SEO 104

Kibo

MAY 19, 2014

Why Customer Care Will Win the Sale Consumers are largely motivated by one thing: Price. And with the proliferation of omnichannel technology in the retail space , today’s shopper can easily access product information anytime, anywhere, making it easier than ever to find the best deals. The answer: Customer care.

Customer 62

Customer Multi-channel B2B Omnichannel 62

BigCommerce

AUGUST 1, 2018

Building your email list might not sound like a huge deal when you’re in the ecommerce space , but it can have a huge impact on your sales. You might have visited several stores, read only reviews, and researched feature availability. But what if you heard from one particular ecommerce store once a week? Still not convinced?

Presentation 410

Presentation Books Marketing Improvements 410

Korona

DECEMBER 13, 2022

It’s always important to find a balance between the products that customers are looking for and those that are unique enough to make your business stand out. . Additionally, the price you pay for inventory affects the prices you set for customers and therefore your profit margins. And for the wholesaler, the retailer is the customer.

Shipping Costs 52

Shipping Costs Payment Services Retail POS 52

Korona

DECEMBER 13, 2022

It’s always important to find a balance between the products that customers are looking for and those that are unique enough to make your business stand out. . Additionally, the price you pay for inventory affects the prices you set for customers and therefore your profit margins. And for the wholesaler, the retailer is the customer.

Shipping Costs 52

Shipping Costs Payment Services Retail POS 52

Omnisend

MAY 3, 2021

When looking for products, a customer will always want to get the most bang for their buck. Hold a product too high on a podium, with a high price tag and a reluctance to ever engage in discount pricing, and you risk losing a lot of customers. Reading Time: 11 minutes.

Shipping Costs 78

Shipping Costs Merchant Services eCommerce Travel 78

Omnisend

JANUARY 13, 2023

The ecommerce space continues to evolve with the advent of new tech solutions and tools. Keeping that in mind, let’s touch on the security standards, customer support, pricing , flexibility, compatibility, marketing features, website builder features, third-party integrations, and themes and templates of Wix and WooCommerce.

WooCommerce 88

WooCommerce Payment Services Merchant Services Payments 88

GetElastic

MARCH 5, 2019

At the same time, pop-ups provide companies with opportunities to experiment with new concepts and campaigns, while collecting useful data that can inform a better, more seamless customer experience. Testing new markets before establishing a brick-and-mortar store? What needs to be considered? Set a clear objective.

Small Business Retail 111

Small Business Retail Customer Loyalty Workshop Shopping Carts 111

BigCommerce

MARCH 31, 2017

Many online brands are both B2B and B2C –– and even use their same homepage for each audience, segmenting into customer groups for individual merchant accounts. Assurant launched a business-to-employee ecommerce site with BigCommerce, saw incredible growth and then used that same site to sell B2B and B2C.

B2B 402

B2B eCommerce B2C Merchant Services 402

Omnisend

DECEMBER 12, 2023

Reading Time: 11 minutes Do you believe that customer engagement relies on the appropriate use of technology? Building personal connections through one-on-one interactions is still an unparalleled opportunity to create memorable customer experiences. The reality is that the human touch should not be underestimated.

Events 88

Events Seminar Marketing Workshop 88

GetElastic

MARCH 5, 2019

At the same time, pop-ups provide companies with opportunities to experiment with new concepts and campaigns, while collecting useful data that can inform a better, more seamless customer experience. Testing new markets before establishing a brick-and-mortar store? What needs to be considered? Set a clear objective.

Small Business Retail 79

Small Business Retail Customer Loyalty Workshop Shopping Carts 79

Kibo

MARCH 29, 2022

If your organization fits this profile,and you’re using a traditional, monolithic ecommerce platform, then you might be struggling to keep a modern, content-driven marketing and customer experience strategy going with the solution you’re currently using. How to make the transition without the disruption. API coverage and extensibility.

eCommerce Platforms 62

eCommerce Platforms eCommerce B2B Download 62

FastSpring

JUNE 19, 2019

We’re Personalizing Customer Experiences More Than Ever Before. Companies are farming more data than ever before to try and find out what their customers are looking for in a product or service. Surprisingly, the report found consumers are happy to hand over their data if it meant a more personalized experience with a brand.

Payment Services 84

Payment Services Banking Payments Financial Services 84

Ecommerce Platforms

OCTOBER 26, 2021

The ecommerce space is extremely competitive and without access to the best solutions, your brand may suffer. Large scale enterprises are in the same competing space as midsize and small businesses and this makes the competition a lot more difficult to overcome. Welcome to our ultimate BetterCommerce review.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

BigCommerce

NOVEMBER 16, 2017

Establishing an shipping strategy for your online store lets you ensure that everyone involved in this pipeline knows what’s going on and their part in the process. In this guide, we’ll walk you through the absolute must-haves and must-knows for a solid ecommerce shipping strategy that makes both your margins and your customers happy.

Shipping Costs 420

Shipping Costs Shipping Merchant Services eCommerce 420

Kibo

OCTOBER 5, 2021

Individualization—also called 1-to-1 personalization—is an ecommerce personalization technique that retailers use to automatically optimize customer experiences for each person. Getting it wrong can have detrimental consequences, driving customers to seek out other retailers or even completely abandon a brand.

eCommerce 62

eCommerce B2C B2B Omnichannel 62

BigCommerce

MAY 4, 2018

By embracing SaaS technology and emerging trends, Natori is on pace to earn a new generation of consumers – ones who buy from their site, not just in department stores. If you want proof of that, just read how AI has increased B2C revenue for Natori in the first months of 2018 alone. But that’s where AI and social commerce could help.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Retail TouchPoints

APRIL 28, 2022

There is no doubt that customers value convenience over sustainability, which is why same-day shipping remains a popular delivery option along with the increasing rate of returns in ecommerce. Creating a unified customer experience across multiple sales channels (B2B and B2C) ensures greater visibility and increases sales opportunities.

Supplies 246

Supplies Shipping Costs Clothing Omnichannel 246