iVend

SEPTEMBER 24, 2021

Online order and pickup, either as BOPIS/Click and collect, or as curbside pickup, and possibly with booked timeslots. The post Online/offline integration – is hybrid the new ‘channel’? Localised delivery – for faster, even same day delivery, using an ‘Uber-like’ model. In-store shopping by appointment.

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Channel eCommerce Definition Workshop 98

Retail TouchPoints

JULY 13, 2022

Swiftly’s technology helps us meet the evolving needs of our customers with more personalized offers that increase savings,” said Mary Kellmanson, CMO at 99 Cents Only Stores in a statement. CPG brand partners can utilize dynamic ad placements, targeted content, sponsored searches and product recommendations to boost their sales.

Omnichannel 236

Omnichannel Payments Multi-channel Retail 236

ROI Revolution

OCTOBER 24, 2023

For a lot of brands, channel-level attribution is getting so much harder over time because of changes with technology and cookies. We’ve found that one of the advantages of media mix modeling is using it as a secondary point of reference along with channel attribution, not in replacement of channel attribution.

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Books Channel Reference Technology 78

Retail TouchPoints

DECEMBER 6, 2021

A number of technology integrations provide equivalents to a high-touch in-store experience, including: Stockist.co Now our customers can enjoy immersive, content-rich online shopping journeys, no matter what channel they choose to shop from.”. CEO of Elie Saab in a statement.

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Retail TouchPoints

SEPTEMBER 5, 2023

And if Amazon Prime Day sales and back-to-school shopping trends are any indication ( hint : we know they are), then this year’s Cyber 5 is going to be one for the books. The question is: how can retailers best leverage the technology to land the strongest sales performance outcomes? The proof of potential is there. Let’s explore.

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Consumer Electronics Retail Electronics Customer Experience 211

ChannelAdvisor

JUNE 1, 2018

Welcome back to another episode of Channel Advice, our video series aimed at answering some of your most pressing e-commerce questions by some of the industry’s foremost experts. China is fusing technology and entertainment with shopping, so that “technology isn’t just part of the shopping experience, it is the shopping experience.”.

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RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans. What is cross-channel retailing?

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Channel Games Payment Services Shipping Costs 61

Retail TouchPoints

JUNE 15, 2022

They leverage the very thing that is fueling the trend as it is the same thing that will reenergize those stores — technology. Here are a few foundational ways technology has enabled better customer and associate experiences along the path to purchase, even in smaller spaces. Appointments. This trend is happening in other areas, too.

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Payment Services Books Live Chat Fashion 256

Retail TouchPoints

JANUARY 27, 2021

Solution: Adopt New Technologies. Grocery stores were the first to jump on the technology bandwagon by implementing new systems with a “tap to go” option that removes queues at the register. Personalizing the shopping experience by integrating the channels with CRM is key. Challenge 3: Coping with Online Demand.

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Retail Social Media Channel Multichannel 279

Retail TouchPoints

FEBRUARY 7, 2023

These consumers are using digital channels and experiences to discover and engage with once out-of-reach luxury brands. Previously, there has been resistance from luxury brands who were unsure of how to replicate the bespoke experience that consumers expect in-store through online channels,” Chen explained.

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Payments Omnichannel Payment Services Consumer 281

Retail TouchPoints

APRIL 29, 2022

Temeka , CS Hudson , FASTSIGNS of Upper Saddle River and cannabis brand Cookies are coming together to craft an incredible experience that combines high-touch service, cutting-edge technology and even some exclusive products. The technology is being provided by DSF member companies Elo Touch Solutions, Sony and Navor. Clicks 2 Bricks.

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Payments eCommerce Events Payment Services 248

Retail TouchPoints

MARCH 25, 2024

Content Marketing, advertising and digital practitioners can expect candid conversations on new channels and tactics that drive acquisition and retention. Commerce Retail executives and analysts will explore the future of commerce and how the convergence of content, community and commerce will drive future technology investments.

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Retail Article Omnichannel Customer Experience 209

Retail TouchPoints

MARCH 2, 2021

Cardlytics runs banking rewards programs for financial institutions that are designed to allow marketers to identify new customers and increase loyalty from within banks’ online and mobile channels. Founded in 2016, Dosh is a transaction-based advertising platform that helps consumers earn cash back when they shop, dine or book hotels.

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Telecommunications Banking Travel Books 183

Retail TouchPoints

JUNE 22, 2023

The brand uses a combination of Facebook, Instagram, YouTube, TikTok and even other channels, and adjusts its approach based on its goals and changing consumer behaviors. “In In marketing, it’s not about one channel or another; you need the portfolio because things can change,” Preis explained.

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Kissmetrics

MARCH 10, 2021

Launch a Virtual Book Club. The book club has never really gone out of fashion , and it’s something you can arrange just as easily online. Choose fiction, an inspiring business book, or an autobiography, and get together with colleagues to share your views. This is similar to a book club and just as simple to set up.

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Marketing Books Games Events 326

OrderDynamics

MARCH 14, 2018

Ascend 2018: Happiness = Omni-channel Services. Now apply these positive thoughts to you omni-channel services in retail…. To reduce your risk, work with technology vendors who are thinking about this for you with systems that are fully GDPR compliant. Good Retail = Happy Customer Experience . See point one. Get Ready for GDPR.

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Channel Technology eCommerce POS 50

Talkoot

MARCH 12, 2024

How leading enterprise brands scale their ecommerce content operations Anna Rillahan Talkoot Chief Growth Officer In the rapidly-evolving world of ecommerce, enterprise retailers face a significant challenge—producing high-quality, high-volume product content that resonates with consumers across channels.

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Operations eCommerce Demo Document 78

OrderDynamics

APRIL 2, 2019

The Oh La La ’s and the Non Non Non ’s: The State of Omni-channel in France. It set out to uncover the shopper’s view of retail omni-channel offerings. In the global report , results were presented to give an overall understanding on the state of omni-channel capabilities across the world. Ultimately, 50.5%

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Channel eCommerce Merchant Services Books 55

Inflow Insights

OCTOBER 3, 2017

and then pushing it across all channels. Some of her suggestions included: Leveraging technology to provide greater access (examples include video and podcast transcripts and using alt text to describe images on your site). After all, we could all stand to step away from the screen and read a book every now and again.

Books 60

Books Recommendation Presentation SEO 60

OrderDynamics

OCTOBER 16, 2018

ATM and Your Omnichannel Retail Technology. Been reading a new book, not at all associated with omnichannel retail technology. Connection to Omnichannel Retail Technology? What’s this got to do with omnichannel retail technology? They want to buy through that channel combination again. It discusses sales.

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Omnichannel Technology Retail Multi-channel 50

Retail TouchPoints

MAY 4, 2023

It’s a channel that has to be built out on its own and integrated with other channels. Brands need to navigate the business model underlying how they’re doing resale and ultimately, they should make sure that they are building a growth channel; [otherwise] it’s just a marketing program called sustainable.”

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Retail TouchPoints

FEBRUARY 18, 2021

“There are some business types — for example large grocery or big box stores — where appointments may not be a requirement in the future,” said Cimarron Buser, President and CEO of the Appointment Scheduling & Booking Industry Association (ASBIA) in an interview with Retail TouchPoints. Are Appointments in Your Future? 4 Keys to Success.

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Retail Beauty and Health Books Omnichannel 282

Retail TouchPoints

MAY 9, 2023

retailers plan to use technology and automation for their critical behind-the-scenes work, like inventory, orders, payroll and invoicing — as well as for more customer-focused needs like communications, marketing, loyalty and checkout. Square’s Future of Commerce report noted that 91% of U.S.

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Payment Services Retail Operations Banking 259

Retail TouchPoints

APRIL 7, 2022

Those are just some of the emerging technologies that use inspiration and interactivity to capture the customer’s attention and drive conversion to site. Scaling Inspiration with Technology. Livestreaming. Social commerce. Augmented reality. They’re exciting, buzzy and cool, and retailers can’t wait to try them.

Fashion 244

Fashion Multi-channel Magazine Merchant Services 244

Groove

DECEMBER 7, 2023

If you’re a retailer, technology partner, or systems implementer looking for a place to showcase your products and network, then mark your calendars! Main Day 3: Thursday, February 29th (Retailer Only) As mentioned above, the third day is only for retailers — as in, technology partners and system implementers won’t be allowed in the door.

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Events Social Media Workshop Download 195

BigCommerce

FEBRUARY 13, 2018

When you factor in the expanded ecommerce selling opportunities through omni-channel retail (like adding Amazon and eBay storefronts to your sales approach, for example), it’s easy to see that now is the best possible time to grow an ecommerce business. 1992 Book Stacks Unlimited launches as one of the first online marketplaces for books.

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eCommerce Payment Services Small Business Retail Shipping Costs 417

Retail TouchPoints

OCTOBER 3, 2022

It’s simpler and more cost-effective to reach a niche audience versus trying to appeal to a wider group of consumers through a wider range of marketing and sales channels. But it’s a lot more than that, and the process of innovation and technological change can open the door to many new types of opportunities for a business.

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Shipping Costs Shipping Technology Gifts 265

Retail TouchPoints

AUGUST 25, 2021

A cloud-native approach, on the other hand, embraces microservice architecture and container technology. Amazon can make on-the-fly changes and upgrade elements of its website, mobile app and voice channel at any time, knowing everything is backed up and reversible with zero downtime. Go Micro, or go Home.

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Payment Services Retail Multi-channel Payments 253

BigCommerce

NOVEMBER 21, 2017

Top Ecommerce Sales Channels for 2017 Holidays. And here is a breakdown of the advertising channels brands expect to make them the most money: Facebook: 51.61%. Apple Makes Technology and Family a Priority. Of course, as you might expect, the holidays feel a little different this year. Owned retail store : 24.7%. Amazon : 24.5%.

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Small Business Retail Payments Department Stores Toys 420

GetElastic

AUGUST 17, 2020

However, there is a well-documented process that I share in my book Billion Dollar B2B Ecommerce that breaks platform selection down into manageable steps. Before you even think about what technology platform will be best suited to your company, you have to define business objectives. Trends are working in your favor.

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Document eCommerce Platforms B2B eCommerce 113

Retail TouchPoints

MARCH 12, 2021

Converging Technologies Accelerate Digital Everything. As computer processing power grows exponentially, faster and cheaper processing power is, in turn, providing the foundation for the myriad technologies changing our world. Artificial intelligence is a foundational technology for Retail 4.0 and abroad.

Retail 259

Retail Technology Customer Data Books 259

GetElastic

APRIL 6, 2022

Technology is breaking apart these monoliths one industry at a time, and commerce is next in line. Beyond the website alone, larger brands and branded manufacturers are waking up to the fact that merchandisable moments are everywhere: from influencers, to live shopping, to emerging channels like the metaverse.

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Multi-channel B2B Payment Services Payments 113

Retail TouchPoints

MARCH 22, 2022

This platform, with its humble beginnings selling used books, has gone on to power the careers and fortunes of countless small businesses. Online channels also offer more nuanced customer feedback than ever before. If Amazon is doing it, it needs to be on your radar. “If If Jeff Bezos is doing it, I want to do it.

Small Business Retail 290

Small Business Retail Retail Shopify eCommerce 290

OrderDynamics

AUGUST 17, 2017

Omni-Channel Success: Why Store Associates Are Key. Omni-Channel Retail = Breaking Silos. It could come down to the fellow not having been trained about either how to do a ship-to-store transfer, or on how to book a sale and bring inventory in from the DC for a future customer pickup. Related: .

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Kissmetrics

FEBRUARY 19, 2021

Entrepreneurship is constantly changing gears, and technology is central to much of this accelerated growth. Growth in new technology means it’s easier than ever for small businesses to create their own programs, innovate, and collaborate with specialized teams. The answer lies in low-code website technology. Micro-Influencers.

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Social Media Payment Services eCommerce Multichannel 361

Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions. Vending Machines Expand Sales Opportunities. “We

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Vend Payment Services Point of Sale Travel 214

Retail TouchPoints

SEPTEMBER 7, 2023

“Amazon leaders worried for decades that Walmart would someday utilize its massive store network as an advantage in ecommerce to quickly fulfill both pickup and delivery orders,” said Jason Del Rey, author of the book Winner Takes All , in a recent interview with Retail TouchPoints. “It

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Fulfillment Events eCommerce Customer 306