ViiBE Blog - Retail

JUNE 22, 2020

ViiBE’s video-assistance technology dedicated to helping desk support in call centers is proud to partner with Zendesk. ViiBE’s integration with customer service powerhouse, Zendesk, promises the best remote diagnosis thanks to a live video stream combined with AR and collaborative tools. What makes this partnership so special?

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Customer Experience Customer Sporting Goods Travel 59

Retail TouchPoints

FEBRUARY 20, 2023

Digital signage looks vastly different today from my early days working for a niche hardware manufacturer developing simplistic solutions for groceries and customer-facing retail applications. For example, an apparel store specializing in athletic shoes may use RFID/NFC sensors to engage with a customer interacting with the product.

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Retail Sporting Goods Gifts Management 223

RTP blog

AUGUST 10, 2018

By Ed Kowalski, Sutherland Every retailer knows customer experience is paramount in today’s competitive landscape. As brands vie for our business, today’s customer is increasingly informed and demanding. Today’s shoppers not only expect but demand a well-curated, highly customized shopping experience.

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Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. Many stores, including retail giants Walmart, Target, Best Buy, DICK’S Sporting Goods and Urban Outfitters, introduced or expanded game-changing buy online, pick up in-store (BOPIS) capabilities in 2020.

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Payment Services Payments Retail Sporting Goods 184

Retail TouchPoints

AUGUST 6, 2020

Retail technology solution provider Aptos has entered into a definitive agreement to acquire Revionics , a provider of cloud-based price optimization solutions. The combined customer base of Aptos and Revionics would include more than 1,000. retail brands in 65 countries.

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Retail TouchPoints

APRIL 15, 2024

Demand, social engagement and customer preferences are always evolving, together and separately. Star ratings and written testimonials from other customers are a critical deciding factor for shoppers’ journeys. It’s crucial for retail marketers to adapt accordingly. Reputation management is crucial in boosting search visibility.

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Social Media Retail Food and Beverages Sporting Goods 130

Retail TouchPoints

FEBRUARY 8, 2021

It is cutthroat, competitive and fast-moving, and that means it is also often a great showcase for other industries to see how the latest trends in technology are transforming customer expectations. Over the last decade, the relationships between customers and brands changed dramatically. Transactional convenience.

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Customer Retail eCommerce Subscription 130

lateshipment

NOVEMBER 14, 2021

I started my first online sporting goods auction site back in 1996. Initially, we sold sporting goods for ten or so different sports, and over time, kept focusing down and eliminating categories of work. We do much of the stuff in the house, from fulfillment to customer support. How was the market back then?

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eCommerce Sporting Goods Shipping Costs Customer Experience 100

365 Retail

SEPTEMBER 29, 2023

INTERSPORT , the global sporting goods retailer, has reported a 50% reduction in product data processing time, partnering with leading (AI) artificial intelligence platform Unifai , an Akeneo company. Annually, INTERSPORT France integrates and classifies nearly 1.5

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Retail TouchPoints

DECEMBER 15, 2021

For decades, we’ve been at the heart of sport, and yet we can do better. We can be more; we can give our customers more. At Wilson, we believe sport makes better people. It’s challenging to communicate that, even with all the tricks and tools and technology that we have in the digital world.

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Retail TouchPoints

OCTOBER 21, 2020

Sporting Goods & Fitness: As consumers strive to prioritize personal health and wellness, retailers such as DICK’S Sporting Goods are seeing growth opportunities. stores across its portfolio, including DICK’S Sporting Goods outlets, Golf Galaxy and DICK’S Sporting Goods Warehouse Sale outlets.

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Sporting Goods Retail Omnichannel Consumer 163

Retail TouchPoints

FEBRUARY 18, 2021

He explained: “With the ability to set up a video appointment with a salesperson, this approach allows a very immersive experience that is convenient for the customer — and a good fit with the product.”. Ultimately, the customer must feel at ease within the space, or they will be reluctant to return. 4 Keys to Success.

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Retail Beauty and Health Books Omnichannel 280

Kibo

JUNE 10, 2021

These include increased sales, real-time order and inventory visibility , improved customer loyalty, streamline operations, and a 360-degree view of customers. We surveyed 400 retail executives about their experiences during the pandemic and about what the future holds for unified commerce.

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365 Retail

SEPTEMBER 21, 2023

The strategic acquisition is poised to revolutionise Akeneo’s Product Cloud offering , infusing intelligence and cutting-edge technology to further elevate product experiences for brands, manufacturers, retailers and distributors globally. Unifai has already made a significant impact in the industry.

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eCommerce Sporting Goods B2B Information 62

RTP blog

JUNE 24, 2019

By Dana Naim, Twiggle On-site search data is a gold mine for retailers that want to keep their finger on the pulse, meet customers’ changing demands, and stay top of mind. For example, if you notice that a growing number of customers are searching for a ‘ tie-dye maxi dress ,’ you’ll know which product deserves more of your attention.

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PPC Marketing Sporting Goods eCommerce 150

Sailthru

JUNE 26, 2018

To thrive in the age of Amazon, sporting goods and outdoor brands brands must recognize that they have an edge. outdoor and sporting goods market is a big one, worth $120 billion. Sporting and outdoor brands can stay ahead. Sporting equipment is an investment. Contextualize Your Customers Like RevZilla.

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Outdoor Sporting Goods Shipping Costs Seminar 68

Retail TouchPoints

OCTOBER 31, 2023

That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras? What are the most customer-friendly ways to protect high-value items from smash-and-grabs? Here are three possible areas of focus.

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Sporting Goods Vend Customer Experience POS 254

Sailthru

DECEMBER 13, 2018

Deemed “The Consumers’ Bible,” the Sears catalog began with watches and jewelry, eventually expanding to just about everything: toys, sporting goods, appliances, automobiles, groceries. Amazon Go provides one of the most technologically-advanced retail experiences around. The man’s name was Richard Warren Sears.

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Toys Sporting Goods Department Stores Jewelry 74

Retail TouchPoints

MAY 7, 2024

Each merchant has different connections with their customers. Some of these enterprise merchants are super sophisticated, they have rigorous data feeds to know what’s in stock, they have technology teams you can integrate with, and they have rosters of tens of thousands of SKUs. In pets we have both Petco and PetSmart.

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Merchant Services Sporting Goods Fulfillment Subscription 225

OrderDynamics

APRIL 23, 2019

According to Wikipedia, dropshipping is considered as “a supply chain management method in which the retailer does not keep goods in stock but instead transfers the customer orders and shipment details to either the manufacturer, another retailer, or a wholesaler, who then ships the goods directly to the customer.”

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Shipping Costs eCommerce Merchant Services Retail 61

Retail TouchPoints

MAY 5, 2021

As factors like in-store food samples and style assistants may come back into fashion, some pandemic-inspired changes will likely remain — such as the demand for curbside service and app-centric communications with customers. Trend 1: Fully integrated communications technologies streamline experiences for optimal convenience.

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Multi-channel Retail Technology Sporting Goods 197

Korona

FEBRUARY 4, 2022

So, to improve the customer experience in your thrift store, keep in mind the idea of offering a selection of selected items. This is where you add value to your customers by removing the “sorting” step and bringing them directly the products they are searching for. . Step 7: Invest in technology.

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Banking POS Document Small Business Retail 52

Retail TouchPoints

JULY 27, 2020

While customer loyalty remains a top priority for executives, less than half believe their current approach is effective, according to a Mastercard-sponsored Harvard Business Review Analytic Services (HBR-AS) report of more than 400 executives globally. On a larger scale, technology — and increasingly artificial intelligence (AI) — is needed.

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Payment Services Shipping Costs Sporting Goods Retail 149

Retail TouchPoints

AUGUST 31, 2022

Jill Standish, Global Lead, Accenture Retail Industry Group : “ While the idea of having persistent shared virtual worlds existing in tandem with the real world is still a ways off, there are already a continuum of early metaverse-like experiences that retail can explore. That’s good news for holiday toy makers.

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BigCommerce

MAY 4, 2018

By embracing SaaS technology and emerging trends, Natori is on pace to earn a new generation of consumers – ones who buy from their site, not just in department stores. Leveraging a modern SaaS technology stack is how Skullcandy saves time, money and innovatives quickly. But that’s where AI and social commerce could help.

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Workshop Presentation Payment Services Merchant Services 419

Kibo

APRIL 14, 2022

Headless commerce is a technology approach that decouples the front-end presentation layer—your digital storefront—from the back-end transaction layer which houses your product data, customer information, and functionality. what your customers see/use) from the back-end functionality and data layers.

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eCommerce Platforms Omnichannel Fulfillment Payments 62

Kibo

JANUARY 31, 2020

We have some powerful 2019 client stats to celebrate: Over 150 million orders processed More than $300 billion in revenue influenced across the Kibo Group We now have 950+ brand clients focused on delivering relevant, personalized experiences to customers.

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