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Academy Sports + Outdoors Expands Revionics Partnership to Optimize Customer-Centric Pricing

Retail TouchPoints

Academy Sports + Outdoors will extend its use of Revionics’ pricing intelligence software. Revionics software allows Academy to take a customer-centric and data-driven approach to pricing,” said Govind Madhu, SVP Merchandise Planning and Allocation at Academy in a statement.

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Sports Direct Launches New Flagship Store in Cardiff with Introduction of Outdoor Category

365 Retail

Sports Direct has inaugurated its fourth flagship store in Cardiff, Wales, marking a significant expansion into the Outdoor category. This move caters to a growing demographic of young outdoor enthusiasts and established communities keen on exploring the outdoors. Occupying 60,000 sq.

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Brooks Running Partners with Outside Interactive to Deliver Highly Localized Content

Retail TouchPoints

Brooks Running has joined forces with Outside Interactive , a creator of outdoor content, services and experiences, to bring local, personalized content to runners and outdoor enthusiasts across the country.

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5 Ways Retailers Can Tackle Wavering Customer Loyalty

Retail TouchPoints

New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. Despite their investments, there are a few gaps and opportunities for improvement.

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Discount Tire’s Pit Pass Concept Store Puts Customers in the Driver’s Seat

Retail TouchPoints

Discount Tire worked with retail experience agency ChangeUp to ideate and execute this new store concept, which gives customers a racetrack pit-crew style experience that puts them in the driver’s seat of the shopping journey. “We Customers remain in their vehicles for appointments, which tend to last 15 minutes or less.

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The Intersection of Gen AI, Data Quality and Customer Success

365 Retail

Retailers envisioning a seamless, magical customer experience must recognise that AI’s effectiveness depends on high-quality underlying data. Say I’m a customer of a general sports apparel and outdoor store, and I’m planning for my upcoming annual winter ski trip. And what could that look like in this new world of AI?

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Arc’teryx Unveils Its Largest European Store in London’s Covent Garden

365 Retail

Arc’teryx Equipment, a Canadian brand acclaimed for its high-performance outdoor apparel and gear, has launched its most expansive European store yet in London’s Covent Garden as of Thursday, 29th February. This initiative is part of Arc’teryx’s commitment to sustainability and circularity in the outdoor industry.

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