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What is a Brand Community?

Smile.io

When you consider the path that brands take on the journey to success, the most successful businesses all have a multitude of customers who don’t just like them, they really love them. It’s not that a brand’s success inspires these customers to rally around them though. What is a brand community?

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One Year Since Bud Light’s Marketing Blunder: What Did We Learn?

Forrester eCommerce

As we reach the anniversary of Bud Light’s marketing blunder, we’ve taken a look back into what really happened to fuel the iconic brand’s crisis. Yes, hindsight is 20/20.

Marketing 425
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New Disney Collab Puts Bubble Skincare’s Mental Health Mission Front and Center

Retail TouchPoints

The collection, which includes cleansers, moisturizers, serums and three -step routine bundles, is available on the brand’s ecommerce site and will roll out across Ulta Beauty and Walmart stores through June. Bubble Skincare was initially developed using insights from a robust community of Gen Z consumers.

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Exclusive Q&A: Queer Executive Seeks Genuine Corporate Support, not ‘Rainbow-Washing’

Retail TouchPoints

It was a strong sign that these groups, as well as individual consumers, are frustrated with “rainbow-washing,” the LGBTQ+ equivalent of “greenwashing” that sees companies pay lip service to the community but seemingly abandon it when that support becomes problematic. Are there bottom-line benefits?

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KCI Survey: Swifties, the BeyHive and BravoCon Demonstrate the Power of Superfans

Retail TouchPoints

Brand fans” are definitely loyal customers, but not all loyal customers are brand fans — and for many marketing and brand teams, driving relevance and impact means activating and leveraging those brand fans and superfans. Brands need to be more honest about what loyalty really means.

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How One UK Destination is Redefining the Shopping Center  

Retail TouchPoints

Shopping malls are on the rebound thanks to Gen Z’s hunger for nostalgia and community. Also known as The Dolphin, this Dorset, England-based mixed-use destination combines retail, healthcare, co-working space and community-driven activations. But that doesn’t mean these commerce destinations don’t need a major overhaul.

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Rowan CEO on the Power of People in Creating Joyful Retail Moments

Retail TouchPoints

I started thinking about what I wanted her experience to be,” she explained. “I I started thinking about what I wanted her experience to be,” she explained. “I 3 Key Community-Building Lessons from Rowan During the Retail Remix episode, Schneider offered a few tips to help her fellow brand leaders foster community across all channels.

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