Retail TouchPoints

JUNE 17, 2020

One online retailer that implemented a buy now/pay later solution as the COVID-19 shutdowns began, I AM BECOMING (IAB MFG), saw a 54% increase in Average Order Volume (AOV) and a 50% increase in its add-to-cart rate since implementing the ViaBill solution in March. Retailers are paid up front and ViaBill assumes credit and fraud risk.

Apparel 216

Apparel Retail Online Retail Consumer 216

ESW

JUNE 23, 2023

And as the number of ecommerce consumers continues to grow, new markets and segments are emerging along with it. Ecommerce sales are also rapidly growing across verticals like beauty , apparel , grocery and electronics. Ecommerce sales are also rapidly growing across verticals like beauty , apparel , grocery and electronics.

Consumer 78

Consumer eCommerce Payment Services Shipping Costs 78

Wiser

APRIL 30, 2020

and Canada has significantly affected both brick-and-mortar and online retailers. To find out how much, Wiser Solutions surveyed more than 2,200 consumers in the U.S. Overall, the average consumer has changed their behavior due to the virus and stopped going out in public as much as they had before its spread. and Canada.

Food and Beverages 109

Food and Beverages Consumer Sporting Goods Consumer Electronics 109

Retail TouchPoints

MARCH 28, 2023

Amid rising costs and fears of a looming recession, however, online retailers are finding they can no longer afford the level of generosity that customers have come to expect. According to the National Retail Foundation, only 11% of returns nationwide fall into this category. This underscores the sector’s thorny dilemma.

Home Furnishings 267

Home Furnishings Clothing Operations Online Retail 267

Retail TouchPoints

SEPTEMBER 14, 2023

Shopping online can feel completely overwhelming for consumers when options feel infinite. Choice paralysis can occur when consumers are presented with too many options that are difficult to compare, which can result in the shopper becoming overwhelmed and avoiding making a choice altogether. Know your customer.

Customer 266

Customer Social Media Recommendation Presentation 266

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). But despite the rush, retailers still have multiple opportunities to maximize both in-store sales and online conversions.

Shipping Costs 261

Shipping Costs Payment Services Merchant Services Payments 261

Retail TouchPoints

JANUARY 13, 2023

The 2022 holiday season showed slow, but steady, improvement for the retail industry. As economic headwinds curbed spending capacity, online retail grew in the U.S. from a high of 20% in 2019 as consumers spread their spending throughout the holiday season, according to Adobe. but at its lowest rate in years: up 3.5%

Electronics 250

Electronics Toys Small Business Retail Sporting Goods 250

Retail TouchPoints

SEPTEMBER 26, 2023

The agency has had its eye on Amazon for several years, most recently filing suit in June 2023 over Amazon membership practices that made it difficult for consumers to cancel Prime memberships. history,” said Stacy Mitchell, Co-Executive Director at the Institute for Local Self-Reliance in comments provided to Retail TouchPoints.

Small Business Retail 253

Small Business Retail B2C Electronics Fulfillment 253

Retail TouchPoints

JUNE 24, 2022

The Chinese-based retailer has frequently come under fire for its questionable business practices, with stories of the waste and churn of cheap apparel, poor working conditions , bad product quality and claims of counterfeiting regularly landing SHEIN in the headlines.

Events 271

Events Travel Fashion Apparel 271

Retail TouchPoints

MAY 17, 2021

Consumers will be making up for lost time in shopping for new clothes and supplies, but they will likely continue habits formed during the pandemic and do a large portion of this shopping online. Retailers aren’t completely unprepared for this, of course. But apparel is one of the most returned items, as sizes vary by brand.

eCommerce 168

eCommerce Retail Apparel Clothing 168

Retail TouchPoints

MAY 30, 2023

In 2022, a National Retail Federation/Prosper Insights and Analytics survey indicated that 56% of consumers had started their BTS shopping by early July, with 81% planning to shop sales the week of July 11. Perhaps more worrisome for retailers, 2022 saw a leveling-off of household spending on education-related purchases.

Books 259

Books Electronics Consumer Arts 259

Retail TouchPoints

DECEMBER 15, 2020

Retail clothing and accessory stores suffered a 62% loss in sales during the critical months of the pandemic , while major online retailers noted business was up as much as 119%. Wiping down all hangers and apparel count tags with disinfectant. The New Retail-Store Normal. The Garment Life Cycle.

Clothing 264

Clothing Apparel Document Accessories 264

Retail TouchPoints

FEBRUARY 14, 2023

Consumer-facing brands have spent hundreds of millions of dollars over the past few decades creating unique customer experiences in their physical brick-and-mortar locations. That meant drawing on not only detailed customer behavior data from the credit card issuer’s website, but also patterns of consumer behavior elsewhere on the internet.

Customer 215

Customer Banking Customer Experience Social Media 215

RetailMinded

JULY 17, 2020

However, these consumer shopping behaviors vary from shopper to shopper and even between retail segments. For example, millennials and baby boomers have exhibited far different shopping activities, and the channel preferences for shoppers buying groceries versus consumer electronics also varies. Consumer Electronics.

Beauty and Health 108

Beauty and Health eCommerce Jewelry Consumer Electronics 108

Retail TouchPoints

APRIL 6, 2022

Online retail brands devote an incredible amount of time to the creation of a polished and attention-grabbing homepage. Skyrocketing ecommerce adoption means that consumers today browse an endless number of websites. And when they’re not beholden to one brand, they might land on Amazon or another online-only marketplace.

Shopping Carts 293

Shopping Carts Social Media eCommerce Information 293

RTP blog

SEPTEMBER 7, 2018

The potential lure of offline sales is so strong that, as competition stiffens and retailers seek new avenues of growth, more retailers are realizing the benefits of having a physical store and are making moves to head in this direction. Will this help you provide an omnichannel experience to your existing, as well as new consumers?

Retail 150

Retail Telecommunications Omnichannel Online Retail 150

Korona

NOVEMBER 10, 2022

While raising prices during uncertain economic times is not unheard of and may even be expected, it is not always the best option, especially when consumer spending is likely to decline. . Indeed, 71% of consumers want brands to offer more personalized experiences and communications, or you risk losing business. . How can this work?

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Retail TouchPoints

JUNE 8, 2020

Brick-and-mortar stores are beginning to reopen in some geographies, but e-Commerce is still riding high: online retail transactions grew 81% year-over-year in May, led by sportswear and sporting goods ( 216% ), housewares and DIY supplies ( 190% ) and gaming ( 84% ), according to ACI Worldwide. drop in overall retail sales.

eCommerce 166

eCommerce Food and Beverages Beauty and Health Sporting Goods 166

Groove

OCTOBER 18, 2022

Selling products online often means wild swings in revenue generation based upon trends, seasonality or consumer sentiments. As an online retailer, you have likely asked yourself “What can I do to smooth the peaks and valleys of my online revenue?” Fashion & Apparel. Health, Wellness, and Beauty.

Payments 195

Payments Food and Beverages Beauty and Health Subscription 195

Algopix

FEBRUARY 26, 2024

It allows you to identify products that align with consumer demand, ensuring a higher likelihood of sales and profitability. Moreover, product research acts as a compass guiding you through the turbulent waters of online retail. In the fast-paced world of online retail, consumer preferences can shift rapidly.

eCommerce 128

eCommerce Beauty and Health Information Consumer 128

365 Retail

NOVEMBER 7, 2023

The Liverpool ONE pop-up is poised to offer a premium shopping experience that embodies Lounge’s ethos of ‘Comfort Made Sexy’, showcasing the brand’s latest high-quality underwear, sleep, and apparel collections. We look forward to opening our doors in December and introducing Liverpool to our luxurious city debut.”

Apparel 64

Apparel Clothing Presentation Events 64

ecomdash

JANUARY 22, 2019

We took a look at the latest data on consumer habits, spending trends, and shopping behavior to predict what will be the strongest influences on ecommerce in 2019. Consumer Spending is Up. According to the Balance , sellers have a reason to be optimistic this year, especially online retailers. in Q3 2018.

Consumer 76

Consumer eCommerce Retail Reference 76

ESW

FEBRUARY 1, 2024

And while German shoppers are similar to those in other Western retail markets, there are a few differences that brands should be mindful of when entering the market. To identify and evaluate consumer preferences, ESW conducts an annual, large-scale survey of global ecommerce consumers.

eCommerce Marketing 78

eCommerce Marketing eCommerce Marketing Payments 78

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 234

Payments Payment Services Customer Experience Social Media 234

Wiser

OCTOBER 2, 2020

Listen in to hear from Tom Vieira, Wiser’s Director of Product, In-Store, and Casey Berns, Associate Director Shopper Insights and Category Advisory Services at The Clorox Company, as they cover six store conditions consumer brands need to monitor to win at the register. We have a recording of the webinar below.

Webinar 148

Webinar Consumer Merchant Services Retail 148

PFS

DECEMBER 18, 2019

Consumers are increasingly expecting fast, affordable and on-trend, seasonal apparel at the click of a button – putting increased pressure on online retailers to deliver in ever-shortening time frames. This ‘fast fashion’ phenomenon continues to cause a significant shift within the fashion industry.

Fashion 52

Fashion Supplies Shipping Costs Order Fulfillment 52

Steve Dennis

FEBRUARY 1, 2021

And, of course, Covid has eliminated or dramatically reduced many of the wearing occasions that drive sales of high-end apparel, accessories and cosmetics. What’s likely to be driving this move right now, however, are the recent rather frothy valuations of luxury oriented online retailers.

Multi-channel 174

Multi-channel eCommerce Books Department Stores 174

RTP blog

OCTOBER 27, 2017

By Roman Kirsch, Lesara Fast fashion has been dealt a blow by the rise of trendy online retailers. But not all e-Commerce retailers are created equally, and not all of them are responsible for the decline of fast fashion. But simply selling online is not the silver bullet. If all of this seems radical, it’s not.

eCommerce 150

eCommerce Fashion Retail Social Media 150

Wiser

OCTOBER 2, 2018

Overall, winners around Black Friday were consumer electronics, apparel, and appliances. Outside of specific products, winners were mobile shopping, which drove 46 percent of traffic during the 2017 holiday season, and online shopping in general, as 61 percent of purchases were completed via a desktop computer. .

Consumer Electronics 103

Consumer Electronics Multi-channel Electronics Social Media 103

Kibo

AUGUST 18, 2022

Impacts of the recession on DTC brands and B2C retailers. The dramatic online retail boom of the stay-at-home pandemic era seems to have come to a decisive end. . But despite growth slowing, revenues from online sales continue to be strong and vastly outstrip pre-pandemic revenues. eCommerce growth was 6.7

Technology 62

Technology B2C Retail eCommerce Technology 62

ESW

MAY 23, 2018

If you’re selling physical products online, you’ll have to face a daunting reality: Most likely, your biggest competitor is Amazon. online retail market share, and 53 percent growth in 2016, Amazon is the undisputed Goliath of eCommerce. Additionally, the brand has built trust with consumers in the U.S.

eCommerce 79

eCommerce Shipping Costs Merchant Services Payment Services 79

Jumpshot

SEPTEMBER 15, 2016

As Nike permeates every aspect of sports and apparel, we took a closer look at consumers’ path-to-purchase activity from Nike.com, other popular online retail sites and then of course, Amazon. We found that even though Nike dominates the sports apparel market there is room for improvement, onsite and off.

Apparel 74

Apparel Mobile Consumer Marketing 74

Groove

APRIL 27, 2018

However, many basic eCommerce search engines offered by shopping cart platforms fall short of consumer expectations. By comparison, Amazon, Google Shopping, Walmart and most of the other major online retailers have far superior site search that prevents users from bouncing and rarely leads to failed searches (or “no results” pages).

Improvements 218

Improvements eCommerce Shopping Carts Apparel 218

Steve Dennis

AUGUST 14, 2017

The fact that very few online dominant brands’ profit margins exceed those of “traditional” retailers is one clue that this isn’t true. At the risk of oversimplification, this means that to make money online gross profit/order needs to exceed the variable costs associated with that order.

eCommerce 94

eCommerce Home Furnishings Shipping Costs Accessories 94

Profitero

NOVEMBER 7, 2019

Now the question becomes: Which retailers will find themselves on consumers’ “nice” lists this year? consumers in late October 2019 to get a read on which retailers could win this holiday. retailer online pricing heading into the holiday season. Holiday price wars bring good tidings to consumers, not brands.

Electronics 60

Electronics Retail Gifts Toys 60

PFS

FEBRUARY 27, 2020

This supply scarcity is resulting in product availability challenges for retailers across industries (from auto manufacturers to apparel brands) that could continue to worsen in the latter half of 2020.

eCommerce 52

eCommerce Shipping Costs Supplies Fulfillment 52

Wiser

MARCH 31, 2020

UPPs give manufacturers a means of controlling the retail price of their products without a violation of antitrust law for possible anti-competitive behavior. Let’s look at how UPPs came about, how online retail impacted the need for UPPs, and the differences between this policy and a minimum advertised price policy.

Definition 88

Definition Online Retail Shopping Carts Apparel 88