Retail TouchPoints

JANUARY 18, 2023

Retail TouchPoints (RTP): What have been the most significant changes in the retail hiring landscape over the past two to three years? What are the major contributors to the current problems retailers are having in filling store-level and other vacancies? These factors have also contributed to higher quit rates.

Supplies 238

Supplies Retail Mobile Other 238

Retail TouchPoints

OCTOBER 11, 2023

The retail sector has experienced one of the most acute impacts of this shortage, with a 57.3% We’re also on the doorstep of retail’s busiest season. As this labor dilemma persists, many retailers are hiring more employees under the age of 18 to fill the gaps in their workforce.

Management 265

Management Technology Operations Retail 265

Retail TouchPoints

APRIL 10, 2024

Businesses across the spectrum have benefited hugely from the rise of the “ surveillance economy ” — the business of gathering and using data about consumer behavior for profit — but the impact to consumers is much less straightforward.

Retail 256

Retail Technology Consumer Other 256

Groove

NOVEMBER 17, 2020

Investing in an eCommerce marketing tool helps businesses attract, engage and delight customers at every stage of the buyer's journey. Improve your email marketing strategy and exceed customer expectations with a tool that best fits your eCommerce needs. Klaviyo vs. Listrak. What Is Klaviyo? Integrations. Customer Profiles. Automation.

BigCommerce 368

BigCommerce Social Media Customer Data Recommendation 368

Retail TouchPoints

AUGUST 10, 2021

Contactless payments solve many of the pain points that have always been experienced by both retailers and customers. Investing in new methods of payment that support efficient, effective transactions for all parties is what will set retailers apart, both today and in the future. Benefits for the Retailer.

Payment Services 306

Payment Services Payments Customer Retail 306

Retail TouchPoints

JULY 17, 2023

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights for decision-makers. According to Grand View Research , the global IoT retail market was valued at $42.38 from 2023 to 2030. Predictive equipment maintenance.

Food and Beverages 231

Food and Beverages Payment Services Retail Payments 231

Retail TouchPoints

MAY 14, 2024

Today’s consumers, especially Gen Z ( 73% ) and millennials ( 62% ), prefer to buy from a brand that offers interactive experiences that go beyond the standard ecommerce grid. the way it has in Asia, a number of brands are adding some spice to their content marketing mix with the integration of live shopping experiences. “To

Social Media 221

Social Media eCommerce Channel Events 221

Groove

APRIL 29, 2022

What is SMS Marketing? It’s 2022, and people are using their cell phones now more than ever before. With this uptick in cellular device usage, SMS marketing is a hot topic for eCommerce marketers. So, what exactly is SMS marketing ? SMS marketing stands for Short Message Service 一 or text messaging.

Merchant Services 195

Merchant Services Marketing Shopping Carts Shipping Costs 195

Groove

DECEMBER 5, 2022

Groove Commerce initially partnered with Caragh Nursery to migrate them to HubSpot Service Hub & Marketing Hub. Wanting to take their marketing efforts to the next level using HubSpot, our team knew it was time for Caragh Nursery to add email marketing to their toolbox. The Challenge. Who is Caragh Nursery?

Marketing 370

Marketing Accessories Management Customer 370

Kissmetrics

APRIL 1, 2021

Using social media to boost your marketing offers many benefits to help build your business, so don’t wait to explore these valuable channels. Let’s look at what you can do to promote your e-commerce business with social media and which tools and best practices you should use.

Social Media 363

Social Media eCommerce Payment Services Apparel 363

Retail TouchPoints

JANUARY 4, 2023

Ecommerce can sometimes lose the experience of in-person shopping and, with it a retailer’s ability to show off its products in ways that can set a store apart from its competition. Ecommerce sites can now highlight products in new and interactive ways that make the discovery process more fun for consumers.

eCommerce 256

eCommerce Omnichannel Comparison Shopping Recommendation 256

Retail TouchPoints

JUNE 2, 2022

Cashierless stores, also known as autonomous stores, are sprouting up in a range of venues, from airports to college campuses to sports stadiums. But the technology is still far from the mainstream — meaning there’s still plenty of “runway” for interested retailers. Autonomous Stores Can Align with Worker Preferences.

Customer 277

Customer Technology Retail Marketing 277

Retail TouchPoints

DECEMBER 31, 2021

It’s not just a seasonal issue: several industry experts believe the dearth of employees could extend into 2022, forcing retailers to rethink not just recruitment but their entire approach to hiring, training and employee retention. ” Turning Retail Jobs into a Career in Retail. Why Tech Training is Becoming a Must-Have.

Home Furnishings 296

Home Furnishings Retail Shipping Costs Electronics 296

Retail TouchPoints

DECEMBER 10, 2021

The pandemic has been a challenging time for shopping centers, and even as vaccination rates climb and shoppers return to old habits, retailers are finding that many of their shopping preferences have permanently shifted. said Ward Kampf, President of Northwood Retail in an interview with Retail TouchPoints.

Shipping Costs 311

Shipping Costs Travel Omnichannel Leisure 311

Retail TouchPoints

DECEMBER 1, 2023

Our Editor’s Perspectives columns offer insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. Image courtesy Amazon) Now, my husband is not the biggest fan of Amazon, so you can imagine my surprise when his review came back positive.

Games 268

Games Small Business Retail eCommerce Other 268

Kissmetrics

APRIL 30, 2021

This makes it difficult to decide whether it’s the right choice for you, especially if you don’t understand how it works and how it can make you money. An MOQ refers to the minimum amount someone can order from a business. You can also make your MOQ a dollar amount. If you do, you’ll end up losing money.

Shipping Costs 278

Shipping Costs Shipping eCommerce Definition 278

Retail TouchPoints

MARCH 7, 2022

Even more important, it might not actually warrant “top priority” status for most brands and retailers. . Check out the upcoming Retail Innovation Conference & Expo where some of the leading minds in ecommerce and tech will be talking all things meta-commerce. So where does this leave retailers? CHECK OUT THE AGENDA NOW! “The

Games 239

Games eCommerce Fashion Merchant Services 239

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. Grocery retail is rooted in a traditional brick-and-mortar business model, with many longstanding and comprehensive internal processes.

Payment Services 206

Payment Services Operations Banking Technology 206

Retail TouchPoints

NOVEMBER 29, 2023

They were core destinations for all things retail; where families spent hours on a free Saturday and where teens, hungry for independence, spent many Friday nights to build their social clout. I have one [mall] by me that used to mainly be apparel retailers. Malls were once the nucleus of “shopping culture.”

Small Business Retail 248

Small Business Retail Omnichannel Consumer Retail 248

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 220

Shipping Costs Improvements Live Chat Retail 220

Ecommerce Platforms

MARCH 3, 2022

Phone cases are everywhere. And the demand for phone cases is constantly rising because of new phone version releases, old phones, broken cases, an increase in population, and new customers getting into the market (like teenagers with their first phones). Advantages of Starting a Phone Case Business.

Shipping Costs 118

Shipping Costs Shopify Merchant Services Fulfillment 118

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. However, retail marketers often lack the data they need to develop and execute more empathetic messaging. Marketers are really at the forefront of this transformation ,” Schwartz said.

Webinar 261

Webinar Consumer Payments Marketing 261

Omnisend

SEPTEMBER 5, 2023

Reading Time: 9 minutes In the world of ecommerce, SMS marketing is a transformative tool for reshaping customer engagement. However, we have seen that crafting strategic, concise, and personalized text messages that resonate with your customers can drive phenomenal results. In this post: What is SMS marketing for ecommerce?

eCommerce 88

eCommerce Marketing Shopping Carts Shipping Costs 88

Kissmetrics

APRIL 20, 2021

Selling can be challenging because it involves s a complex process of human behavior and cognition. More than likely, marketers who struggle to win customers either haven’t been prospecting the right way or aren’t putting in enough effort. Influence marketing is here to stay, so you should embrace it. Seth doesn’t waste words.

SEO 339

SEO Other Blog Marketing 339

Retail TouchPoints

DECEMBER 4, 2020

Having these two numbers in mind (and knowing that 80% of your actual profits will come from 20% of your customers ) — doing your best to keep the 20% satisfied is crucial. One of the best ways to boost brand loyalty in the retail sector is mobile apps. Let’s face it, retail has been having a very tough time recently.

Mobile 174

Mobile Shipping Costs Retail Automotive 174

Retail TouchPoints

MARCH 14, 2023

Returns are, like it or not, as much a part of retail operations as the sales themselves. The exact return rate varies among different verticals and individual retailers, but online sales consistently generate higher levels of returns compared to brick-and-mortar. That means you’re out of business.

Shipping Costs 225

Shipping Costs Retail Fulfillment Channel 225

Kissmetrics

OCTOBER 13, 2020

Although business-to-consumer (B2C) brands often leverage local marketing, business-to-business (B2B) ones tend to take a broader approach. B2B brands without storefronts are even more likely to have their local marketing strategies slip through the cracks. There are several ways in which local SEO varies from traditional SEO.

B2B 298

B2B SEO B2C Mobile 298

365 Retail

FEBRUARY 23, 2024

Jijay Shen, General Manager, Europe, Alibaba.com Trading internationally is a key way to achieving growth, as it can significantly expand access to more customers and markets, diversity and spread business risk, and provide a platform for innovative ideas and new practices.

Beauty and Health 110

Beauty and Health Telecommunications B2B Hobbies 110

Retail TouchPoints

APRIL 3, 2023

Access and transparency are a big part of fostering trust, which is why the brand leveled up its SMS strategy and embraced the conversational commerce solution from Wizard. Like many retail and CPG brands, Myos Pet taps into a combination of channels, from email to social media and SMS, to engage with its customers.

Payment Services 216

Payment Services Social Media Subscription Channel 216

Retail TouchPoints

OCTOBER 26, 2022

Virtually everything about the category has changed over the last 15 years, from the way brands develop and bring products to market to how consumers learn about and purchase them. Obstacles that once protected legacy brands’ share of the market and prevented new entrants from gaining traction have all but disappeared.

Food and Beverages 209

Food and Beverages Multichannel Consumer Channel 209

Retail TouchPoints

JUNE 29, 2020

However, not all habits have changed from before COVID-19: 17%. of shoppers expect more insight into how retailers operate, which is in line with findings from an earlier Scalefast survey. However, not all habits have changed from before COVID-19: 17%. New Shoppers Are Adopting, So Make The Process Easy.

Omnichannel 218

Omnichannel Consumer Games Supplies 218

Retail TouchPoints

SEPTEMBER 19, 2022

EY, formerly known as Ernst & Young, says that 57% of consumers choose a brick-and-mortar retailer predominantly based on the customer shopping experience. Ideas include offering additional wellness benefits, mental health services, more flexible schedules and reducing workloads. This can cause all sorts of problems.

Marketing 233

Marketing Retail Information Customer Retention 233

Kissmetrics

MAY 4, 2021

Businesses using DaaS platforms can see improvements in data collection, usage, and management. Below, we’ll outline the benefits, solutions, and tools you can use to improve your data management strategies. To put it simply, by using DaaS, you can access critical business data from anywhere at any time.

Marketing 186

Marketing Improvements Social Media Management 186

Retail TouchPoints

JANUARY 24, 2022

Retailers are heading into 2022 in the face of serious challenges, including inflation and labor shortages, but many executives are confident that the industry will prevail. In fact, 32% believe that retail as a whole will experience 5% growth or more this year, according to Deloitte’s 2022 Retail Industry Outlook.

Retail 250

Retail X-cart Omnichannel Supplies 250

RTP blog

SEPTEMBER 18, 2017

By Brad Brodigan, PayPal Imagine: You are driving home from work and pass by one of your favorite clothing stores. Your phone recognizes the location and pulls up an offer for 25% off. So you go to the retailer’s app or mobile site, scan the barcode and find the sweater in your size.

Merchant Services 300

Merchant Services Multi-channel PayPal Mobile 300

Retail TouchPoints

SEPTEMBER 20, 2023

We’ve all heard the stats about the thousands of marketing messages the average consumer is exposed to weekly, and yet advertisers continue to forget just how noisy the media landscape is when planning their CTV campaigns. That’s exactly what place-based DOOH can allow you to do.

Omnichannel 147

Omnichannel Consumer Customer Experience Customer 147

Groove

JUNE 30, 2020

As a result of the complimentary website and marketing audit we provide to qualified retailers, we generally find that fewer than 40% of the features that advertisers could avail themselves of are actually being used. Choose from: Entire countries. There is always something that can be tested within your ads. Conclusion.

Customer 326

Customer Electronics Information Improvements 326