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eBay to Fortify its Collectibles Business With $295M TCGplayer Acquisition

Retail TouchPoints

TCGplayer, which employs more than 600 people, will operate its TCGplayer Marketplace and Authentication Center autonomously following the acquisition, providing eBay with omnichannel capabilities including order fulfillment and cart optimization. Headquartered in Syracuse, N.Y.,

Hobbies 212
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Sell More, Retain Customers Longer, and Have Fun with Discovery Shopping

Retail TouchPoints

Most online shopping is aimed at customers who already know what they want. Maxx’s website, and neither have most of its loyal customers. It’s no surprise that’s a challenge for an industry that has an efficient customer funnel down to a science. Discovery shopping is about being leisurely, not pushing a customer to purchase.

Customer 190
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Empowering SMEs to Go Global Through Online Marketplaces?

365 Retail

Jijay Shen, General Manager, Europe, Alibaba.com Trading internationally is a key way to achieving growth, as it can significantly expand access to more customers and markets, diversity and spread business risk, and provide a platform for innovative ideas and new practices.

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#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

Retail TouchPoints

Sweaty Betty’s use of performance and personalization APIs from Salesforce allowed the retailer to “customize pricing and promotions to different shopper groups” depending on the actions they took, said Igor Faletski, VP of Product Management at Salesforce. Or ask a customer for their email address, or deliver a promotion?

POS 268
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Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

Wherever they shop, members of Gen Z are looking for a friction-free customer journey: 46% rate quick and easy checkouts as the most important factor in their shopping experience, followed closely by fast shipping ( 45% ). Free returns, at 31% , and quick/helpful customer service, at 27% , also are vital elements.

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Best WordPress Themes for Blogs

Kissmetrics

Whether you want to blog as a side hobby or for a business venture, it’s essential to find the right platform and theme for your blogging needs. WordPress restricts many themes to a particular category, making it difficult for people who want to operate a standard blog. Presentation is paramount for blogs.

Blog 287
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Winning Back the Impulse Spending Mojo

Retail TouchPoints

Impulse spending, when done in moderation, can lead to new hobbies, new tastes and new experiences. They could incorporate a 360-spin view option or a webcam mirror for the customer to feel they’re actually “trying on” the item — encouraging an impulse purchase by intertwining the item with the customer’s actual facial features.