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AI Isn’t Going Anywhere: How Retailers Plan to Deploy the Tech in 2024

Retail TouchPoints

Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different (if the conversations and showcases at CES and NRF’s Big Show are any indication). But many of these tasks may just represent the low-hanging AI fruit.

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Retail Innovation Conference & Expo 2024: The Latest News on Sessions, Speakers & Experiences

Retail TouchPoints

The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo , taking place June 4-6, 2024, at McCormick Place in Chicago. Are you ready to explore the evolved customer journey?

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Burlington Plans to Open 100 New Stores in 2024

Retail TouchPoints

Off-price retailer Burlington Stores beat expectations for Q4 2023 (the 14 weeks ended Feb. 3, 2024), with total sales increasing 10% and comparable store sales growing 2% year over year. Still, O’Sullivan said he believes the 100 -store target is achievable in 2024, with Burlington planning to open approximately 140 stores this year.

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Body Shop Canada Follows UK Division into Bankruptcy; U.S. Division Ceases Operations

Retail TouchPoints

Additionally, The Body Shop US Limited has “ceased operations” as of March 1, 2024, according to a press release. However, at press time, the retailer’s U.S. In January 2024 the retailer’s assortment was certified as 100% vegan.

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Unveiling the Future: Retail Product Trends in 2024

Retail TouchPoints

As we step into 2024, the retail industry is poised for a transformative year at brick-and-mortar locations, marked by innovative product trends that marry functionality with aesthetics. In retail, it’s crucial to create a welcoming, comfortable environment.

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Rethinking Returns: Innovative Strategies for Retailers to Drive Growth in 2024

Retail TouchPoints

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. The Cost of Maintaining the Returns Status Quo The existing fragmented and outdated returns process carries significant costs for retailers, both in financial terms and in customer satisfaction.

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6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

So it’s no surprise that 47% of executives believe that store design and experience have become more critical to their brand strategy over the past year, according to Retail TouchPoints research. I think a lot of the time people are looking for brands and retailers to just stand behind something.