Retail TouchPoints

MARCH 23, 2022

Nike is pushing forward with its digitally focused direct-to-consumer strategy following a strong Q3, with plans to build “the marketplace of the future” and bring standalone Jordan stores to North America. Revenues were up 5% YoY in the company’s fiscal Q3, which ended Feb. Wholesale Will Still Play a ‘Very Important Role’.

Sporting Goods 260

Sporting Goods Apparel Consumer Social Media 260

Retail TouchPoints

MAY 17, 2023

This latest acquisition follows an investment by Ebay Ventures in used sporting goods marketplace SidelineSwap earlier this month and the acquisition of marketplace compliance solution 3PM Shield in February 2023. All three investments are aimed at helping enhance the Ebay experience and build customer trust. ”

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Sporting Goods Apparel Fashion Accessories 245

Retail TouchPoints

MARCH 18, 2021

You look at ULTA Beauty or DICK’S Sporting Goods during the pandemic and they crushed it. These retailers are doing really well because they’re focusing on the needs of the consumer right now, where a lot of retailers didn’t for a long time.”. Now consumers look for that.”. said Scaretta. “

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Sporting Goods Fulfillment Demo Omnichannel 293

Retail TouchPoints

APRIL 15, 2024

Demand, social engagement and customer preferences are always evolving, together and separately. Let’s delve into what those brands are doing to stay prominent in the minds of consumers, and what brand marketers can do to gain a competitive edge. It’s crucial for retail marketers to adapt accordingly. retail brands.

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Social Media Retail Food and Beverages Sporting Goods 130

Retail TouchPoints

APRIL 11, 2022

“At Designer Brands, we have truly taken control of our destiny as we have transformed into a brand builder, marrying our world-class design and sourcing capabilities to our industry leading direct-to-consumer infrastructure,” said Rawlins. “We

Sporting Goods 288

Sporting Goods Accessories Supplies Apparel 288

ChannelAdvisor

NOVEMBER 8, 2023

What do consumers want? Our 2023 Online Consumer Behavior Global Report covers the trends shaping global e-commerce today with survey findings (in partnership with Dynata) from over 6,000 consumers worldwide. Consumer electronics buyers are the most savvy shoppers, as an astounding 91% visit two or more sites before purchase.

Consumer 52

Consumer eCommerce Consumer Electronics Multichannel 52

Retail TouchPoints

FEBRUARY 20, 2023

Digital signage looks vastly different today from my early days working for a niche hardware manufacturer developing simplistic solutions for groceries and customer-facing retail applications. For example, an apparel store specializing in athletic shoes may use RFID/NFC sensors to engage with a customer interacting with the product.

Retail 225

Retail Sporting Goods Gifts Management 225

RTP blog

AUGUST 10, 2018

By Ed Kowalski, Sutherland Every retailer knows customer experience is paramount in today’s competitive landscape. As brands vie for our business, today’s customer is increasingly informed and demanding. Consumers’ shopping habits are clearly not waning; they’re simply evolving.

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Customer Clothing Customer Loyalty Sporting Goods 150

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Providing Various Payments Technologies.

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Payment Services Payments Retail Sporting Goods 185

Retail TouchPoints

JANUARY 25, 2023

That means brick-and-mortar is still going strong, and not just because consumers are eager to get out of the house again. Shoppers now view stores as places to check out items before buying, to get purchasing advice, to have relaxing or exciting experiences, to meet like-minded people and to put their sustainability principles into practice.

Retail 220

Retail Sporting Goods Department Stores Consumer 220

Retail TouchPoints

APRIL 15, 2021

Results in other categories included: Sporting goods stores: Up 23.5% Supermarkets and similar retailers avoided lockdowns and benefited from customers stocking up, which negatively skewed March 2021 results. For instance, clothing and accessory store sales were up 18.3% month-over-month seasonally adjusted, and up 104.6%

Home Furnishings 288

Home Furnishings Sporting Goods Retail Electronics 288

365 Retail

SEPTEMBER 29, 2023

INTERSPORT , the global sporting goods retailer, has reported a 50% reduction in product data processing time, partnering with leading (AI) artificial intelligence platform Unifai , an Akeneo company. We chose Unifai to automate the categorisation of all our new products, which saved us from costly and time-consuming development.

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Sporting Goods Operations Improvements Events 104

Retail TouchPoints

MARCH 11, 2021

Buoyed by a return to growth in Q4 2020, Adidas has unveiled a new growth strategy that will transform the company into a direct-to-consumer-led business with an emphasis on sustainability. That growth will be driven by a focus on increasing consumer touch points in markets it refers to as “Key Cities.” billion ) over that same period.

eCommerce 194

eCommerce Sporting Goods Games Operations 194

Retail TouchPoints

SEPTEMBER 21, 2020

More than 300 companies , including Patagonia , The Gap , DICK’S Sporting Goods and Walmart committed to removing some of the logistical barriers that often keep workers from voting. Patagonia and Target, that had executed voter engagement programs during the 2018 election cycle with employees, consumers or both.

Sporting Goods 259

Sporting Goods Retail Department Stores Arts 259

Retail TouchPoints

DECEMBER 15, 2021

For decades, we’ve been at the heart of sport, and yet we can do better. We can be more; we can give our customers more. At Wilson, we believe sport makes better people. Customer response to the NYC pop-up bodes well for the plan. That’s what the report card for Wilson said.

Sporting Goods 162

Sporting Goods Events Games Retail 162

Retail TouchPoints

FEBRUARY 8, 2021

It is cutthroat, competitive and fast-moving, and that means it is also often a great showcase for other industries to see how the latest trends in technology are transforming customer expectations. Over the last decade, the relationships between customers and brands changed dramatically. Transactional convenience.

Customer 130

Customer Retail eCommerce Subscription 130

Retail TouchPoints

OCTOBER 21, 2020

Sporting Goods & Fitness: As consumers strive to prioritize personal health and wellness, retailers such as DICK’S Sporting Goods are seeing growth opportunities. stores across its portfolio, including DICK’S Sporting Goods outlets, Golf Galaxy and DICK’S Sporting Goods Warehouse Sale outlets.

Sporting Goods 164

Sporting Goods Retail Omnichannel Consumer 164

Retail TouchPoints

FEBRUARY 18, 2021

And as COVID-19 volatility continues to put retailers and consumers in a frustrating holding pattern, more retail brands are turning to appointments to minimize store traffic and keep social distancing guidelines in place. consumer health concerns still loom, according to survey data from Shopkick.

Retail 282

Retail Beauty and Health Books Omnichannel 282

Retail TouchPoints

NOVEMBER 10, 2020

Left with little choice, consumers have largely resigned themselves to waiting additional days or even weeks for their orders, but what they’ve become less willing to tolerate is a lack of information about order status. Now customers may need to cancel and they will call the call center to do it. Adjust to Return Reluctance.

Retail 284

Retail Shipping Costs Fulfillment Shipping 284

Retail TouchPoints

SEPTEMBER 20, 2021

This has created significant opportunity for outdoor and sporting goods brands alike. . “I I think that long term this has been great, because you’ve probably reached a new consumer that wasn’t really interacting with you in the past.”. Newcomers to the Outdoors Need an Education.

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Outdoor Retail Sporting Goods Consumer 234

Retail TouchPoints

SEPTEMBER 17, 2020

While August retail sales numbers were a bit mixed, we believe the consumer is resilient and is in good shape as we head into the holiday season,” said Matthew Shay, President and CEO of NRF. unadjusted year-over-year; and Sporting goods stores: Down 5.7%. The NRF’s numbers were also up 8.5%

Home Furnishings 209

Home Furnishings Sporting Goods Retail Clothing 209

Retail TouchPoints

AUGUST 1, 2023

based customers. Our consumers are incredibly engaged with our brand, and UA Rewards will enable a deeper connection, delivering the value and benefits they’ve been craving,” said Stephanie Linnartz, President and CEO of Under Armour in a statement. “Our

Events 239

Events Consumer Sporting Goods Other 239

Kibo

JANUARY 28, 2021

During NRF 2021, we were reminded that consumers are shopping with their values top of mind. What used to feel like a side project for many brand marketing teams, must now be a core component of the customer experience. Namely, how they can leverage it to speed up the customer journey in store.

Customer 62

Customer Retail Omnichannel B2B 62

Retail TouchPoints

JULY 20, 2020

L.L.Bean will be selling its branded products at Staples , Nordstrom and sporting-goods store Scheels. We look forward to building on that relationship with our Canadian customers for years to come.”. Bean’s director of public relations, told Business Insider. In the fall, six Scheels stores in the Midwest will offer L.L.

eCommerce 150

eCommerce Sporting Goods Apparel Outdoor 150

iVend

SEPTEMBER 1, 2022

Consumers continue to spend on essentials such as food, personal care, and basic clothing, but reduce their outlay on items such as furniture, home electronics, sporting goods and accessories. Retaining existing customers – strengthening relationships, making them feel valued and enhancing the customer experience.

Technology 98

Technology Retail Payment Services POS 98

Kibo

JUNE 10, 2021

These include increased sales, real-time order and inventory visibility , improved customer loyalty, streamline operations, and a 360-degree view of customers. We surveyed 400 retail executives about their experiences during the pandemic and about what the future holds for unified commerce. Read more about Unified Commerce here.

Sporting Goods 62

Sporting Goods Download Customer Experience Document 62

RTP blog

JUNE 24, 2019

By Dana Naim, Twiggle On-site search data is a gold mine for retailers that want to keep their finger on the pulse, meet customers’ changing demands, and stay top of mind. For example, if you notice that a growing number of customers are searching for a ‘ tie-dye maxi dress ,’ you’ll know which product deserves more of your attention.

PPC 150

PPC Marketing Sporting Goods eCommerce 150

lateshipment

AUGUST 16, 2021

Expected consumer spending – Americans spend around $9 billion on the spooky holiday. Target audience – Most Americans Expected consumer spending – More than $5 billion Trends – Turkey and other groceries required to prepare a nice thanksgiving meal, drinks, snacks, personalized gifts. Halloween - Sunday, 31st October.

Shipping Costs 130

Shipping Costs Shipping Marketing Small Business Retail 130

Sailthru

JUNE 26, 2018

To thrive in the age of Amazon, sporting goods and outdoor brands brands must recognize that they have an edge. outdoor and sporting goods market is a big one, worth $120 billion. Sporting and outdoor brands can stay ahead. Contextualize Your Customers Like RevZilla. Where does she live?

Outdoor 68

Outdoor Sporting Goods Shipping Costs Seminar 68

BigCommerce

MAY 4, 2018

For consumers, Rent the Runway is a luxury clothing rental company that allows regular folks to rent and wear expensive goods they’d otherwise never have access to. In recent years, Rent the Runway has expanded into subscription plans, pregnancy goods and more. Traditionally B2B retailers are going direct to consumer.

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Workshop Presentation Payment Services Merchant Services 419

GetElastic

NOVEMBER 29, 2022

Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Today’s brands (if they are paying attention) are taking note of how customers interact with their brand, and how the brand makes them feel to optimize the customer journey.

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Omnichannel Multi-channel Payment Services Outdoor 147

Retail TouchPoints

DECEMBER 21, 2023

Resale Continued its Rise but Came Under Financial Scrutiny Consumers’ enthusiasm for secondhand goods, as well as other forms of more sustainable consumption like rental and repair services, showed no sign of slowing in 2023. But negative press didn’t stop either app from drawing U.S. Nicole Silberstein 6.

Sporting Goods 288

Sporting Goods Operations Apparel Consumer 288

UpSellIt

JULY 16, 2020

Market segmentation is the process of dividing consumers into smaller groups, allowing for more effective communication with an audience. In ecommerce, creating customer segments makes it easier to speak to the needs of your shoppers, leading to greater personalization and increased conversions. . What is Market Segmentation?

Marketing 85

Marketing eCommerce Recommendation Sporting Goods 85

Kibo

APRIL 14, 2022

Headless commerce is a technology approach that decouples the front-end presentation layer—your digital storefront—from the back-end transaction layer which houses your product data, customer information, and functionality. what your customers see/use) from the back-end functionality and data layers. Headless commerce in the wild.

eCommerce Platforms 62

eCommerce Platforms Omnichannel Fulfillment Payments 62

Retail TouchPoints

OCTOBER 31, 2023

That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras? What are the most customer-friendly ways to protect high-value items from smash-and-grabs? Here are three possible areas of focus.

Sporting Goods 255

Sporting Goods Vend Customer Experience POS 255

Sailthru

DECEMBER 13, 2018

Deemed “The Consumers’ Bible,” the Sears catalog began with watches and jewelry, eventually expanding to just about everything: toys, sporting goods, appliances, automobiles, groceries. To learn more about consumers’ attitudes toward physical retail, we surveyed 1,000 people in the U.S. Yes, that Sears. Between the U.S.

Toys 74

Toys Sporting Goods Department Stores Jewelry 74

Retail TouchPoints

FEBRUARY 11, 2022

A key reason for the challenge is that consumers’ frequent starting points for online shopping are Amazon and Google. These two sites are where the majority of shoppers’ journeys start for 57% of retailers, so getting prospective customers from there to the retailer’s site can be a bigger challenge than sealing the sale.

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Customer Sporting Goods Consumer Consumer Goods 243