Retail TouchPoints

DECEMBER 13, 2023

DTC brands Gilt Groupe , Stitch Fix and Casper have teamed up to create a new feed-based, discovery-driven shopping app called Yaysay that is designed to elevate and gamify off-price shopping online. Everyday users of the Yaysay app will see a limited number of items curated for them by AI.

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Retail TouchPoints

APRIL 26, 2024

In today’s market landscape, ethical, political and environmental considerations increasingly sway consumer purchasing decisions, particularly when it comes to packaging. From exaggerated health claims to misleading descriptions of ingredients, deceptive labeling erodes consumer trust and undermines brand credibility.

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Retail TouchPoints

SEPTEMBER 29, 2022

SPARC Group , the retail venture owned by Simon Property Group and Authentic Brands Group (ABG), has hired outdoor industry veteran Tim Bantle to lead Eddie Bauer as CEO. He brings a unique understanding of the outdoor consumer paired with deep technical knowledge that translates into commercial success.

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Outdoor Retail Omnichannel Management 264

RIS News

OCTOBER 9, 2023

A host of CPG companies and retailers, including Unilever, Bel Group, and Walmart, are aligning with the Consumer Goods Forum in a bid to combat food waste across the value chain.

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Retail TouchPoints

APRIL 6, 2023

Authentic Brands Group (ABG) has made a binding offer to purchase Boardriders ’ iconic brands, including Quiksilver , Billabong , Roxy , DC Shoes , RVCA , Element , VonZipper and Honolua. The Boardriders portfolio generates $2.9

eCommerce Platforms 242

eCommerce Platforms Definition Management eCommerce 242

Retail TouchPoints

SEPTEMBER 8, 2023

With more than 20 years of experience in the consumer products industry and “a proven record of operating excellence, financial discipline and building high-performance teams,” Glendinning will officially join the Express leadership team and board of directors on Sept. Baxter will be on hand to ensure a smooth leadership transition.

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Retail TouchPoints

MARCH 16, 2023

What we know for sure is that consumer perceptions and choices are affected by culture, which also affects spending habits. Culture shapes consumer motivations, deliberation styles and decision-making, affecting every stage of the customer journey. American consumers, even those in the top 1% of wealth, are more focused on saving.

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Consumer Leisure Technology Travel 288

Retail TouchPoints

OCTOBER 2, 2023

Meal kit provider Blue Apron has entered into a definitive agreement to be acquired by Wonder Group , the food delivery and takeout company founded by entrepreneur Marc Lore. Wonder plans to continue Blue Apron’s current operations under its brand name, but plans to implement new synergies between consumer-facing apps and delivery logistics.

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Retail TouchPoints

JULY 28, 2023

Accenture surveyed more than 10,000 consumers in 16 countries and found that although we’re living in a time of “lasting uncertainty,” the “ resilient consumer ” is uncovering new ways to protect and control what is most important to them. As a result, consumer behaviors are becoming more complex.

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Retail TouchPoints

JANUARY 16, 2024

Leaning into Social Engagement (Even When it’s a ‘Horror Show’) Perhaps most important for creating a Gen Z strategy, these people also are “massive content creators and consumers” and they tend to trust people who are personalities on social platforms over more traditional authority figures like political leaders, Pearson noted.

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Retail TouchPoints

OCTOBER 18, 2021

“The goal has been to be able to create one 3D model that works everywhere — for manufacturing, on your own ecommerce site and for marketplaces you sell on,” said Ashley Crowder, CEO of VNTANA and a member of the Khronos Group , a consortium of more than 150 companies developing standards for 3D images and XR (Extended Reality) applications.

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Retail TouchPoints

APRIL 1, 2021

“Today, more than ever, our customers are focused on creating useful places that matter,” said Andi Owen, CEO of Herman Miller Group in a statement. Likewise, we’re also meeting the growing demands of consumers who now, perhaps more than ever, have a heightened need, awareness and appreciation of good design at home.”.

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Retail TouchPoints

SEPTEMBER 23, 2022

Destination XL Group, Inc. Reath will manage overall marketing strategy, brand, consumer, creative, media, CRM and digital commerce for the company, which operates the DXL Big + Tall and Casual Male XL brands. has hired James Reath, former SVP of Marketing at Bed Bath & Beyond , as its new Chief Marketing Officer.

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Retail TouchPoints

FEBRUARY 3, 2021

Seismic shifts in consumer trends accelerated by the pandemic will have long-lasting implications for the retail industry at large. Future Commerce partnered with Method + Mode to conduct broad consumer research over a period of three months ending in January 2021. The desire for more, not less, is winning the battle for our psyches.

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Retail TouchPoints

NOVEMBER 17, 2021

Beauty brand Charlotte Tilbury has become the first retailer to debut the new Shop with Friends ecommerce functionality from Obsess , which allows groups of consumers to visit Charlotte Tilbury’s virtual Beauty Gifting Wonderland shop together in real time. “My

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Retail TouchPoints

JULY 31, 2023

The process involved seeking feedback and listening to a diverse group of employees, organizations, communities and consumers for how to responsibly manage the existing product.”

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Management Consumer Marketing 239

Kissmetrics

AUGUST 30, 2021

If you are still focused on millennials, it’s time to start paying attention to a new generation of consumers. Gen Z consumers are savvy buyers and can spot inauthentic advertising. Since much of the group works paycheck to paycheck, this flexibility is crucial. Here are five ways to attract and keep Gen Z customers.

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Consumer PayPal Social Media Article 351

RetailDive

FEBRUARY 21, 2024

About 60% of that group has used BNPL five or more times in the past year, compared to just over 20% of financially stable consumers, the New York Fed said.

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Consumer 110

Retail TouchPoints

DECEMBER 3, 2021

Consumers have changed, they are less willing to be dictated to, they are harder to predict and they’re moving faster — now more than ever we’re seeing merchants and planners and designers looking for ways to be more attuned, more regularly, with what their consumers want.”. Distribution is No Longer Destiny.

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Consumer Merchant Services Retail Social Media 264

RetailWire

APRIL 10, 2024

Consumer Reports has made a bold move, petitioning the USDA to yank Lunchables from school cafeterias due to high sodium levels. The watchdog group found that these school versions of the popular snack kit contain even more sodium than those found in grocery stores.

Consumer 81

Consumer Food and Beverages 81

Retail TouchPoints

APRIL 5, 2022

More than 25% of consumers report that they’ll exceed last year’s Easter or Passover grocery spending. For retailers, these results signal opportunities to court these shoppers as they plan their holidays with larger groups. “As With inflation on the minds of consumers , shoppers will be looking for deals.

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Retail TouchPoints

FEBRUARY 21, 2022

With the start of another year in the new normal, retailers are still questioning how to best engage with consumers in the post-pandemic world. In the past two years, consumers’ expectations and preferences have vastly changed. If one thing has become clear during the last two years, it’s that consumers value options for convenience.

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Retail TouchPoints

AUGUST 3, 2020

In 2018, Ernst & Young (EY) launched an ambitious project called FutureConsumer.Now , to model scenarios that would challenge present thinking about future consumers. Orschell discussed the differences and overlaps among these consumer segments as well as other recent research. The affordability-first group is not brand-loyal.

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Consumer eCommerce Omnichannel Fulfillment 279

Retail TouchPoints

NOVEMBER 17, 2021

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? The day kicked off with a keynote presentation by Jeff Orschell, EY Americas Practice Leader: “Bottom line for retailers is that change is still happening, consumer behavior is still changing.

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Consumer Omnichannel Leisure Supplies 320

Retail TouchPoints

APRIL 8, 2022

Chinese on-demand delivery platform Dada Group is beefing up its 415 Intra-City Shopping Festival, a sales event focused on quick delivery offerings taking place April 8-17, 2022. To reduce the expected pressure on delivery systems, Dada will put its new autonomous delivery service to use for the first time during the Festival.

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Retail TouchPoints

SEPTEMBER 17, 2022

The Consumer Financial Protection Bureau (CFPB) is planning to start regulating buy now, pay later (BNPL) products. We are likely going to experience more consumers going to a place with this product that they haven’t before, and participating in a way they weren’t expecting [e.g. with late payments, fees, etc.].

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Payments Consumer Payment Services PayPal 246

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

Shipping Costs 264

Shipping Costs Consumer Supplies Merchant Services 264

Retail TouchPoints

SEPTEMBER 28, 2021

Global direct-to-consumer brands (DTC) reaped exponential rewards, especially from Millennial and Gen Z shoppers. Even traditionally more high-touch categories such as luxury goods, fragrances and cosmetics did exceptionally well with cross-border consumers. It wasn’t just Netflix that benefited from discovery during the pandemic.

Consumer 267

Consumer Social Media Shipping Costs Shipping 267

Wiser

JULY 20, 2021

How Consumers Compare Prices to Make Purchase Decisions. What’s in your tool kit for capturing consumer insights? You have focus groups, surveys, panels, and the like. In-store audits vs. focus groups is a good conversation to have inside your company. What’s the Point of a Focus Group?

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Consumer Mobile Definition Presentation 148

Retail TouchPoints

OCTOBER 14, 2021

Under Armour has named Massimo Baratto to the newly created role of EVP, Chief Consumer Officer, to oversee all aspects of Under Armour’s consumer strategy across global marketing, ecommerce and retail.

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Consumer Customer Experience Management Customer 245

Retail TouchPoints

AUGUST 10, 2022

The concept for the pop-up shop, which operated June 17-July 23, 2022, came from Lori McGhee-Curtis, VP of Specialty Leasing at The Taubman Realty Group , the Beverly Center’s parent company. The trio hope to bring this concept to additional cities such as New York and Nashville, Tenn., It has to be relevant,” said Tori Nichel. “

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Retail TouchPoints

NOVEMBER 9, 2022

Retailers have reason to be positive about the holiday season — Americans are still planning to spend about the same or more than last year on gifts, despite the fact that 93% are concerned about the economy and rising living costs, according to EY’s latest Consumer Future Index.

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Retail TouchPoints

MARCH 30, 2023

The Private Label Manufacturers Association reported that sales of private label consumer packaged goods soared 11% last year to nearly $230 billion. Sales of store brand products often rise during periods of economic hardship, and it’s clear that double-digit inflation has spurred consumers to turn to cheaper alternatives to save money.

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Consumer Food and Beverages Retail Supplies 229

TalkingRetail

FEBRUARY 26, 2021

Consumer group Which? is pushing for the government to take immediate action to protect the future of cash for those who need it, as its latest research shows a spike in the number of people forced to pay to withdraw their own money from cash machines. The research shows that some parliamentary constituencies – among.

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Consumer 90

Retail TouchPoints

OCTOBER 15, 2021

Brands and retailers are feeling mounting pressure — from consumers, shareholders and even their boards — to be more inclusive. But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base.

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Consumer Retail Merchant Services Fashion 290

Retail TouchPoints

DECEMBER 3, 2020

Walgreens has launched its own advertising offering, dubbed Walgreens Advertising Group (wag). At Walgreens, we have an unparalleled insight into consumers’ needs and shopping preferences when it comes to health and wellness items and everyday needs,” said Luke Kigel, VP of Walgreens integrated media and head of wag in a statement.

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Retail TouchPoints

JANUARY 20, 2022

Over the last few years, sustainability has become increasingly important to consumers. While several distinct consumer cohorts support sustainability, their underlying motivations — and actions — can differ significantly. Executives from both companies spoke at the2022 NRF Big Show , which took place Jan.

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