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Herman Miller Group Opens Multipurpose Space in Chicago’s Fulton Market

Retail TouchPoints

“Today, more than ever, our customers are focused on creating useful places that matter,” said Andi Owen, CEO of Herman Miller Group in a statement. Likewise, we’re also meeting the growing demands of consumers who now, perhaps more than ever, have a heightened need, awareness and appreciation of good design at home.”.

Outdoor 285
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What to Consider When Incorporating AI into Your Retail Business

Retail TouchPoints

Virtual try-on technologies that allow consumers to see themselves wearing an item before making a purchase are interesting but complicated. In brick-and-mortar stores, retailers have implemented contactless checkout features that use facial recognition and other physical data to identify consumers and charge their payment method.

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Kohl’s Taps Former TJX, Bealls Exec as COO

Retail TouchPoints

Alves will report to CEO Tom Kingsbury and be responsible for Kohl’s enterprise operations, including the retailer’s nearly 1,200 stores, global supply chain and distribution centers, real estate portfolio, purchasing, sustainability, risk management and compliance functions. ”

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Want AI to Deliver Real Insights into Human Behavior? Take it to the Store

Retail TouchPoints

Our software allowed for absolute privacy — no facial recognition, nothing invasive — but it also allowed us to observe the decisions shoppers were making IRL, as the kids say, in real life. But apply AI to real-life decision making and you will find some deep but subtle biases that deserve airing.

Magazine 275
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The Future of the Mall: Why Developers are Rethinking Everything from Tenant Mix to Events and ‘Adjacencies’

Retail TouchPoints

That means more consumers are venturing out into the world — and going back into stores. Research from Springboard points to similar results: the company’s latest Retail Consumer Survey indicated that 56% of consumers were “very” or “completely comfortable” visiting brick-and-mortar destinations, a steady increase from the 50% figure in May.

Events 279
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The Future of the Store Mannequin: Diverse, Digital and Data-Driven

Retail TouchPoints

But while they still can add elements of creativity and context to visual displays, they are no longer the hero of the brick-and-mortar experience — largely because they do not fully or accurately reflect the needs of today’s in-store consumers.

Apparel 245
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Reuters: Kohl’s Bidders Plan to Lower Offers By Up to 15% Following Poor Performance

Retail TouchPoints

The bidders, which reportedly include Sycamore Partners , Franchise Group , Simon Property Group and Brookfield Asset Management , plan to lower their offers by at least 10% to 15% , according to the sources. The retailer’s Q1 2022 sales fell 5.2%