RTP blog

JANUARY 9, 2019

However, the word still conveys an important truth: retailers must take every action possible to maximize customer engagement opportunities across both traditional and emerging channels. It’s definitely about time the vast majority of retailers were focused on the customer, with data as a backup.

Omnichannel 150

Omnichannel Multi-channel Customer Retention eCommerce 150

RTP blog

MAY 1, 2019

Adam Blair, Editor: There are many things I’m looking forward to at #RIC19 — including an agenda chock-full of fascinating presentations and the chance to catch up with old friends — but I’m most eagerly anticipating the Hudson Yards Store Tours that will take place Monday afternoon, May 6. Grab your ticket today !

Social Media 150

Social Media Events Apparel Games 150

RTP blog

MAY 9, 2018

C-level execs from Walmart , 1-800-Flowers.com , TechStyle Fashion Group , 99 Cents Only , Sleep Number , Boxed , West Elm , Overstock and Adore Me peeled back the curtain of their retail strategies to reveal how to meet the customer at every turn. That’s the key takeaway that RIC promises and delivers every year.

Fashion 150

Fashion eCommerce Mobile Definition 150

RTP blog

JUNE 19, 2019

The RTP editors share which sessions they’re most looking forward to at Retail TouchPoints Live! Adam Blair, Editor: Surveying the session offerings for the debut of Retail TouchPoints Live! Bryan Wassel, Associate Editor: While Amazon Go. Kearney, among many others.

Retail 150

Retail eCommerce Omnichannel Outdoor 150

RTP blog

AUGUST 8, 2018

Debbie Hauss, Editor-in-Chief: While it’s not surprising that email is the most-used personalization strategy, it is surprising that more retailers have not invested in advanced capabilities. Without strong customer service and an engaging CX, even the most sophisticated personalization initiatives will fail.

eCommerce 150

eCommerce Social Media Consumer Improvements 150

RTP blog

NOVEMBER 7, 2018

On top of the basics that have always been part of store operations, today’s stores now must offer online-level convenience, seamless channel integration and unique customer experiences. In this week’s Editor Q&A, the RTP team shares top takeaways, impressions and reactions from the 2018 Store Operations Survey.

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Mobile Fulfillment Operations Omnichannel 150

RTP blog

SEPTEMBER 11, 2019

The editors shared the sessions that they’re most eagerly anticipating, but each is sure to offer something of value for retail decision-makers. Adam Blair, Editor: This year’s Retail Strategy and Planning webinar series offers a bounty of information and insights covering a wide range of relevant retail topics. Tune in on Sept.

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Webinar eCommerce Subscription Definition 150

RTP blog

MARCH 15, 2017

Debbie Hauss, Editor in Chief: Apparently Millennials fear credit and debt. I’m interested to learn more about how a new look at credit and debt can help all types of businesses increase sales and improve customer loyalty. The Retail TouchPoints editorial team reveals which sessions they’re looking forward to and why.

Webinar 150

Webinar eCommerce Mobile Omnichannel 150

RTP blog

OCTOBER 17, 2018

editors identify what caught their interest throughout the 2019 E-Commerce Technology Preview. Debbie Hauss, Editor-in-Chief: I agree with Clicktale’s Liraz Margalit that retailers will be more successful if they effectively factor in human psychology and emotions to their marketing efforts. In this Q&A, the RTP.

eCommerce 150

eCommerce eCommerce Technology Magento Mobile 150

RTP blog

MAY 17, 2017

The 2017 Retail Innovation Conference , held May 9-10 at the Apella in New York City, brought together many leading retail thought leaders and executives, who shared insights into how they’re driving change through advancements in the customer experience, digital transformation or innovative technology implementation s.

eCommerce 150

eCommerce Presentation Events Article 150

Retail TouchPoints

DECEMBER 14, 2022

RH has acquired two custom ateliers that serve the interiors trade: upholsterer Dmitriy & Co and furniture specialist Jeup, Inc. The Dmitriy & Co addition will support the luxury home design retailer’s launch of RH Couture Upholstery, while Jeup will serve the creation of RH Bespoke Furniture.

Home Furnishings 278

Home Furnishings Customer Retail Marketing 278

Omnisend

MAY 7, 2020

The ability to combine customer data with behavior-based workflows is what marketers need to deliver relevant messages, at the right time, via the right channel. The new Editor comes with the much-anticipated Splits feature, as well as additional, simplified targeting options for custom-event triggered workflows and audience filtering.

Demo 88

Demo Customer Data Information Omnichannel 88

Groove

APRIL 6, 2018

Developers can find this tool within a Code Editor to add more advanced customizations and features. As a HubSpot Diamond Agency Partner , our development team has helped multiple clients create custom COS templates for their brands. For this blog, I’ll be using the Code Editor option. Next, select "Template.".

Customer 218

Customer Reference Document Blog 218

GetElastic

SEPTEMBER 23, 2022

Your merchandising team can now create and execute unrivaled customer experiences with an easy to use drag-and-drop page builder while leveraging the power of EP Product Experience Manager (PXM) to create unlimited catalogs & pricebooks across touchpoints. Build the experiences that your customers will love and help your products shine.

Customer Experience 218

Customer Experience Customer Demo Games 218

ROI Revolution

AUGUST 5, 2019

If you’ve ever worked with any of the popular conversion optimization platforms (such as Optimizely , VWO , or Google Optimize ), you’re probably familiar with their visual editors – WYSIWYG tools that let you build tests without any coding experience. Conquering the Limitations of Visual Editors.

Conversion Optimization 68

Conversion Optimization Shipping Costs Mobile Shipping 68

Groove

APRIL 16, 2024

A user-friendly interface and plenty of customization options are two of the big reasons why Shopify has reached its current level of popularity. Depending on the plan you choose, Shopify offers a wide range of features and apps designed to help you build your eCommerce store and attract customers.

BigCommerce 364

BigCommerce Magento Multi-channel Shopify 364

RTP blog

OCTOBER 17, 2017

By Debbie Hauss, Editor-in-Chief Last week I had the opportunity to Chair the Retail Day at the GITEX Technology event in Dubai, UAE. So many retailers today feel like it’s hopeless to train and motivate employees to provide excellent customer service. On the level of customer service, I would say that’s a good thing.

Customer 150

Customer Events Technology Retail 150

Ecommerce Platforms

AUGUST 29, 2022

The best loyalty apps for Shopify are an excellent way for business leaders to improve the lifetime value of their customers. After all, returning customers are one of the most important assets an ecommerce company can have. Shopify apps can help with everything from SEO to email marketing, and customer service.

Shopify 210

Shopify Customer Merchant Services Shipping Costs 210

Groove

APRIL 18, 2024

Holiday Persona With These 3 Features: Use contextual marketing for customized pop-ups Contextual marketing allows you to customize certain modules within a landing page or website page depending on known information about your visitor. Others just want an e-card that makes the transfer instant and easy.

Magento 195

Magento Gifts Merchant Services Magazine 195

Retail Technology Review

NOVEMBER 4, 2126

By Sam Cortez, managing editor and outreach specialist for Scalefluence.com Merchandising is the process and practice of displaying and arranging products for the best customer experience.

Presentation 70

Presentation eCommerce Customer Experience Management 70

RTP blog

AUGUST 30, 2017

The RTP team discusses the pricing changes and debates whether they will be enough to lure new customers. Additionally, the editors discuss the potential ramifications of the price cuts, such as potential changes in product quality and price hikes in other areas. Grocery chains, including Walmart, must respond quickly and decisively.

eCommerce 300

eCommerce Customer Consumer Marketing 300

Retail TouchPoints

SEPTEMBER 29, 2023

With our Editor’s Perspectives column, you’ll get insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. and among the top marketplaces around the globe.

Fulfillment 289

Fulfillment Customer Experience SEO Operations 289

Ecommerce Platforms

NOVEMBER 8, 2021

Rather than using the Wix editor (which is a simple enough tool on its own), you access the insights of an AI solution to build your site. Not everyone will have the coding and design insights required to start customizing an attractive site from scratch. How is the Wix ADI Editor Different to the Wix Editor?

Payment Services 211

Payment Services SEO Other Information 211

Groove

FEBRUARY 22, 2024

Studies show that customers still prefer to be contacted by eCommerce businesses via email. Staying in touch with your customers is more important than ever. Business owners have to cut through the noise to reach customers. Customer support: Klaviyo offers a help center with lots of useful guides.

Shopify 312

Shopify eCommerce eCommerce Platforms Customer 312

Fabric

MAY 24, 2023

Editor – User can create and manage content in all fabric applications available in their Copilot account. Products Editor – Users can create and manage content within the Products application only. Orders Editor – Users can create and manage content within the Orders application only. What do you need to do?

Improvements 130

Improvements eCommerce Platforms eCommerce Management 130

Fabric

MAY 24, 2023

Editor – User can create and manage content in all fabric applications available in their Copilot account. Products Editor – Users can create and manage content within the Products application only. Orders Editor – Users can create and manage content within the Orders application only. What do you need to do?

Improvements 130

Improvements eCommerce Platforms eCommerce Management 130

RTP blog

OCTOBER 23, 2018

By Adam Blair, Executive Editor Today’s marketers have lots of tools for measuring individuals’ Customer Lifetime Value (CLV). The differences [between customers] are staring us in the face,” Fader added. And not only are customers vastly different from each other, but their lifetime value varies by orders of magnitude.”

Customer 150

Customer Games Electronics Arts 150

Groove

MARCH 5, 2024

Businesses such as Benchmark Groups that are focused on analytics, customer data, and user behavior will get better results with Klaviyo. Klaviyo has a clean email editor that's easy to use. Users can also use custom HTML code or plain layouts to create their own email templates. Klaviyo has default segmentations.

Live Chat 300

Live Chat eCommerce Platforms WooCommerce Shopify 300

Retail TouchPoints

JANUARY 5, 2024

million developers use the Unity editor monthly, and the platform powers an average of 3.6 More than 1.1 billion downloads each month. The integration also enables developers to increase their monetization capabilities by receiving affiliate commissions on certain physical purchases made at Walmart. “We 8, in a statement.

Games 264

Games Mobile Apparel Clothing 264

Omnisend

JUNE 28, 2021

Ecommerce personalization is the process of tailoring the content, recommendations and offers a customer sees based on their previous buying and browsing behavior, along with their demographics and personal data. Reading Time: 7 minutes. 71% of consumers feel frustrated when their shopping experience is impersonal.

Customer Loyalty 151

Customer Loyalty eCommerce Customer Recommendation 151

RTP blog

NOVEMBER 7, 2017

By Adam Blair, Executive Editor “Did you find everything you’re looking for?” One of the two suburban supermarkets I shop at has trained its cashiers to ask customers this question just as they are beginning to scan their items, and it’s often struck me as odd and sometimes irrelevant. Direct me to the correct aisle?

Customer 150

Customer eCommerce Toys Supplies 150

Retail TouchPoints

SEPTEMBER 1, 2023

Our regular Editor’s Perspectives column offer insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. I know Douglas from the Rotary and I can’t believe he’d want you treating customers so badly. Cashier: I don’t think I was treating her badly.

Payment Services 239

Payment Services Technology Point of Sale Customer 239

RTP blog

APRIL 11, 2017

By Debbie Hauss, Editor-in-Chief I wish the airlines had even more competition than they already do, because I think too often, people are forced to choose unsatisfactory travel options. It’s just not okay to drag a customer off a plane like that. This creates loyal customers who will go back to the brand again and again.

Customer 150

Customer Social Media Travel Article 150

Retail TouchPoints

DECEMBER 14, 2020

“For 30 years, design:retail has been the trusted industry voice for retail designers, an incubator of thought-provoking ideas and an advocate for innovation in retail design,” said Adam Blair, Editor of Retail TouchPoints , in a letter to readers.

Retail 298

Retail Omnichannel Webinar Arts 298

RTP blog

APRIL 4, 2017

By Adam Blair, Executive Editor The new Broadway musical Amélie , based on the beloved 2001 movie starring Audrey Tautou, takes place in a long-ago, far-away place. Leveraging user-generated content to promote customer engagement certainly isn’t new, but it’s mostly been confined to online interactions.

Social Media 150

Social Media Customer Clothing Technology 150

Groove

MARCH 8, 2024

Its comprehensive features can help any business drive sales, build strong relationships with customers, and enhance the customer's overall experience. Its comprehensive features can help any business drive sales, build strong relationships with customers, and enhance the customer's overall experience.

Marketing 195

Marketing Multi-channel WooCommerce Social Media 195

Groove

OCTOBER 10, 2023

Such content is not only informative and engaging but also well-aligned with the search queries of the target market, helping attract more website visitors and convert them into customers. The Content Editor in Surfer SEO is an AI-driven tool that guides users in creating SEO-friendly content.

SEO 195

SEO Merchant Services eCommerce Improvements 195