Retail TouchPoints

APRIL 13, 2021

Ethical consumer goods brand The Honest Company filed for its long-anticipated IPO on April 9, 2021. Co-founded by actress Jessica Alba in 2012, the company touts a line of hypoallergenic, ethically sourced products in the baby, beauty and home cleaning categories. According to the SEC filing , The Honest Co. In 2020, The Honest Co.

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eCommerce Consumer Consumer Goods Channel 276

Retail TouchPoints

SEPTEMBER 6, 2022

Companies that don’t get their arms around this trend will find it harder and harder to capture these younger shoppers, who have more than $360 billion in disposable income, more than double the amount from three years ago. Customize physical stores to the omnichannel experience.

Merchant Services 244

Merchant Services Payment Services Financial Services Omnichannel 244

GetElastic

AUGUST 10, 2021

An omnichannel approach enables businesses to deliver consistent, frictionless, and more convenient user experiences by interconnecting every customer touchpoint. To scale and stay competitive, companies need to ensure they’re meeting customers where they are, on the devices they use, and are delivering consistent messaging.

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Retail TouchPoints

NOVEMBER 8, 2022

Berger to lead the company as CEO. He replaces Fred Hand , who joined the company in May 2021. The investment was coupled with an additional $3 million in convertible debt financing from Tuesday Morning executives, including Hand, to support the company’s omnichannel turnaround and avoid bankruptcy for a second time since 2020.

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Omnichannel eCommerce Management Retail 262

Retail TouchPoints

DECEMBER 22, 2022

Interim President and CEO Colin Browne will resume his role as COO after leading the company since Frisk’s departure. Linnartz also led the company’s global strategy and manages Mariott’s Bonvoy loyalty program, global hotel development, operations services and design organizations. ”

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Retail TouchPoints

SEPTEMBER 12, 2022

Tuesday Morning has received a $32 million investment from Retail Ecommerce Ventures (REV), the parent company of Pier 1 Imports , Linens ‘n Things , Stein Mart and other brands, and Ayon Capital. The deal will give Tuesday Morning access to REV’s fulfillment network, infrastructure, systems and technology and ecommerce capabilities.

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eCommerce Retail Omnichannel Fulfillment 243

Retail TouchPoints

SEPTEMBER 8, 2023

In a statement, the company reported that Baxter stepping down is “unrelated to the company’s accounting or financial reporting,” which was released earlier this week and included a consolidated net sales decrease of 6%. Fashion apparel retailer Express, Inc.

Consumer 190

Consumer Apparel Fashion Omnichannel 190

Retail TouchPoints

JANUARY 10, 2024

According to the Corporate Finance Institute , “Inventory shrinkage occurs when the number of products in stock are fewer than those recorded on the inventory list. Ecommerce and the shift to omnichannel has been a catalyst. By leveraging new, proven technologies, you can save yourself and your company time, money and lost product.

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Shipping Costs Food and Beverages Retail Supplies 262

Retail TouchPoints

SEPTEMBER 19, 2023

The company has successfully helped retailers like American Eagle Outfitters leverage RFID and computer vision-based inventory tracking technology to create a holistic, near-real-time view of inventory across stores to empower both associates and consumers. Hewett: Creating a positive omnichannel experience starts with inventory accuracy.

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Omnichannel Shipping Costs Operations Fulfillment 245

Retail TouchPoints

DECEMBER 7, 2020

The company will continue operating during the process by utilizing a $25 million debtor-in-possession loan from Tiger Finance. The company will go forward with previously announced plans to close 140 stores and renegotiate a number of leases at other locations, which may result in further closings.

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Omnichannel Operations eCommerce Retail 183

Retail TouchPoints

NOVEMBER 3, 2021

Sodipo most recently led Product Finance and Strategy at Stripe and will bring her expertise in payments to Glossier’s Accounting and Finance teams. Kyle Leahy will join the company on Nov. She also helped open lululemon in Europe and was with the company as it grew from $400 million to more than $6 billion in revenue.

Payments 243

Payments Payment Services Omnichannel Channel 243

Retail TouchPoints

DECEMBER 3, 2021

He will be tasked with uniting the co-op’s retail and ecommerce channels to help REI build a seamless omnichannel experience for its customers and members. Hall joined REI in 2019 and currently leads strategy, sustainability and finance. Long also joined the company in 2019 to lead its marketing organization and membership work.

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Outdoor Omnichannel Supplies Channel 220

Retail TouchPoints

APRIL 28, 2022

DTC hair dye brand Madison Reed has snagged $33 million in new financing, bringing its total funding to nearly $220 million.

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Omnichannel Operations Retail Other 237

Retail TouchPoints

SEPTEMBER 20, 2022

Omnichannel Strategies. Omnichannel integration is one of retail’s biggest keys to success — the modern shopper expects to be met with a great experience in their channel of choice, regardless of what it might be. Business Agility and Innovation. Personalization.

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Webinar Omnichannel Payments Payment Services 215

Retail TouchPoints

JULY 18, 2023

The mergers and acquisitions market remains strong for direct-to-consumer firms that operate across a spectrum of channels, but investors are now going back to the fundamentals and targeting companies with evidence of economic success. For others, it is necessary for survival.

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Customer Specialty Retailers Supplies Banking 195

Retail TouchPoints

JANUARY 23, 2024

It was the growth of what we first called multi-channel, which then became omnichannel, and then we saw the growth of the brands born on the internet.” The company also has forged a partnership with Walmart to make progress in regenerative agriculture and support local farms. Amanda Efron, Chief Digital Officer of Ikea U.S.

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ACH Multi-channel Technology Customer Retention 227

Retail TouchPoints

MARCH 18, 2021

“I believe in the power of our brands and am confident the hard work we have done together has put the company on a path toward long-term growth and success. Tailored Brands emerged from Chapter 11 bankruptcy in late 2020 and received $75 million in new financing earlier in March 2021.

Omnichannel 228

Omnichannel Retail Events Channel 228

Retail TouchPoints

MARCH 21, 2024

“The bride’s special day, and the festivities leading up to it, is all about her, and her experience should be personalized to reflect that,” said Kelly Cook, President of Brand, Technology and Finance at David’s in a statement. “We We are obsessed with going the extra mile for her. in July 2023.

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Gifts Apparel Events Channel 216

Retail TouchPoints

OCTOBER 23, 2023

The filing is part of several “strategic moves” designed to position Hello Bello “for long-term success,” according to a company press release. Hello Bello’s secured lenders not only approve of the transaction but have agreed to provide debtor-in-possession financing so the company can continue operating while in Chapter 11.

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Shipping Costs Shipping Operations Consumer 201

Retail TouchPoints

DECEMBER 18, 2020

The company amended its asset-based credit facility to increase availability to $155 million due in 2025, led by Bank of America. The amendment includes an increase to the FILO loan through a joint partnership with Bank of America and Tiger Finance. Last month, the company appointed former HSN President Bill Brand as its CEO.

Specialty Retailers 163

Specialty Retailers Banking Omnichannel Operations 163

Retail TouchPoints

DECEMBER 1, 2021

Brick-and-mortar stores, once eager to let shoppers back inside their four walls, were met with the start-and-stop of in-person shopping habits, local health restrictions and the pressure to maintain omnichannel availability for in-store and online shopping. He joined the company during its early stages in 1999.

Shipping Costs 261

Shipping Costs Shipping Small Business Retail eCommerce 261

Retail TouchPoints

FEBRUARY 26, 2021

Hair care brand Madison Reed has raised an additional $52 million in financing to fuel its omnichannel expansion after reporting 130% growth and doubling its consumer base in 2020. The company now operates 30 Hair Color Bars across the country and plans to double that by the end of 2021. “We

Social Media 147

Social Media Omnichannel Consumer Operations 147

Retail TouchPoints

JUNE 7, 2023

As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. Almost all of Gen Z chooses to shop in person; they are truly the omnichannel shopper,” said Cegielski.

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Food and Beverages Travel Hobbies Shipping Costs 252

Retail TouchPoints

JULY 1, 2022

million bridge loan and a financing commitment of $55 million from tech services company A s urion. Johnson had hoped to expand into new categories and markets, but the tides quickly turned after the company went public via SPAC in October 2021. The ultimate plan is to sell to the highest bidder. as of July 1, 2022.

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Technology Telecommunications Consumer Electronics Electronics 293

Retail TouchPoints

OCTOBER 11, 2023

If you know the world of jewelry home shopping, you have a few companies like HSN or QVC that do jewelry part-time, but we only do fine jewelry — and we do it 24/7,” said Eduardo Hauser, CEO of Gem Shopping Network in an interview with Retail TouchPoints. With flexibility comes growth,” Hauser said.

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Jewelry Payment Services Payments ACH 234

Retail TouchPoints

AUGUST 3, 2021

If you want a tutorial in how to be an environmentally responsible company, not just in one or two areas but end to end, take a look at collapsible cup and container manufacturer/retailer Stojo. Retail TouchPoints (RTP): How has Stojo’s commitment to sustainability been strengthened since the company started? You get the idea.

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Shipping Costs Consumer Shipping Arts 334

Retail TouchPoints

JULY 2, 2020

In sales forecasting, logistics and even after-sales service, AI is a vector of performance and productivity throughout the value chain, and now represents an undeniable competitive advantage for any company. In other words, setting up an omnichannel plan (email, SMS, Facebook, Google, Display…) is a key element of success.

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eCommerce Retail Omnichannel Operations 219

Retail TouchPoints

JULY 27, 2023

I’m 20 years with Primark, and that’s not unusual with the company,” he said in an interview with Retail TouchPoints. Tulip shared his own enthusiasm for working in retail and how it fits into Primark’s company culture. RTP: Does Primark have any plans to become more of an omnichannel retailer? We’re still fairly new in the U.S.

Social Media 209

Social Media Multichannel Customer Loyalty Reference 209

Retail TouchPoints

JANUARY 27, 2022

Nearly 200 nations discussed how best to address the planet’s climate emergency; new pledges, standards and rules were established for reducing methane gas pollution and deforestation, and clearer guidelines for coal financing and carbon trading. degrees Celsius.

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Information Consumer Clothing Definition 238

Retail TouchPoints

JUNE 13, 2023

This more expansive view of digital transformation has been one of the key lessons learned by Matthieu Houle, CIO of Aldo Group , during his five-plus years working up the IT ranks within the company. This involved creating a seamless omnichannel experience that allowed customers to interact with us both in-store and online without friction.”

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Supplies Customer Experience Technology Omnichannel 220

Retail TouchPoints

MARCH 3, 2021

The company also began expanding beyond grocery into prescriptions and over-the-counter medications, office supplies, electronics, health, beauty and wellness, home décor, sports equipment and more with retailers including Best Buy , Bed Bath & Beyond and Sephora. Rowe Price Associates.

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Beauty and Health Electronics eCommerce Supplies 149

Ecommerce Platforms

MARCH 5, 2023

Shopkeep (now Lightspeed POS) and Shopify also provide access to a range of tools to help business leaders create omnichannel sales strategies, including site builders and ecommerce capabilities. However, the focus of each company is a little different. Let’s take a closer look at each solution. What is Shopkeep?

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POS lightspeed Shopify Payment Services 104

Retail TouchPoints

DECEMBER 27, 2021

We explored the ways in which these retailers are measuring and managing climate risks, such as energy efficiency of the store footprint and the environmental impacts of company supply chain and transportation networks. These engagement meetings revealed a range of sustainability efforts, some perfunctory and others proactive.

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Retail Supplies Customer Loyalty Fashion 341

Retail TouchPoints

MARCH 29, 2022

“You need to get buy-in from across the organization — from the finance team, from the customer service team, from the IT team, from the marketing team. This ensures that the entire company is aware of developments in fraud and scams that may target one aspect of the system. Proven Omnichannel Service Strategies from Retail Experts.

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Payment Services Merchant Services Omnichannel Consumer 198

Retail TouchPoints

APRIL 15, 2024

We started Untuckit online in 2011, but retail has really been the backbone of our company since 2015,” said Chris Riccobono, Founder and Executive Chairman of Untuckit in a statement. Additionally, Untuckit has officially entered the wholesale market following a pilot program with Macy’s that began in November 2023. “We

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Shipping Costs Operations Shipping Shopify 130

Retail TouchPoints

AUGUST 14, 2020

This adds up to a new outlook on finances for Gen Zers who are already taking a more careful approach in how, when and where they spend. More consumers today are discovering brands and products on social platforms, which makes omnichannel marketing so critical.

Merchant Services 256

Merchant Services Payment Services Mobile Customer Experience 256

Retail TouchPoints

MAY 5, 2021

Tailored Brands — parent company of Men’s Wearhouse , Jos. Tailored Brands emerged from Chapter 11 bankruptcy in late 2020, and in March 2021 the company sought and received $75 million in emergency financing to avoid a second bankruptcy.

Clothing 260

Clothing Retail Banking Fashion 260