RTP blog

DECEMBER 8, 2017

But retailers are flipping the script on finding value in their physical store locations. Retailers are working to get the most out of their stores rather than just closing up shop. Sephora’s new stand-alone locations will feature more in-house digital components that are optimized for a smaller physical space.

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Retail TouchPoints

AUGUST 23, 2023

Consumers expect a seamless interaction with a brand when and where they want it. Retailers need to make sure their in-store and online spaces can meet those demands. Likewise, physical clothing stores for online powerhouse Amazon re-create the convenience of digital shopping.

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Retail TouchPoints

OCTOBER 4, 2023

Even though “digitally native” is on the short list for describing Gen Z, its members are most certainly in-store shoppers as well, albeit with their own set of priorities and expectations. We wanted to make sure that we took a deeper dive, understanding that this is a complex group.

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Retail TouchPoints

DECEMBER 3, 2021

Consumers have changed, they are less willing to be dictated to, they are harder to predict and they’re moving faster — now more than ever we’re seeing merchants and planners and designers looking for ways to be more attuned, more regularly, with what their consumers want.”. Distribution is No Longer Destiny.

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Retail TouchPoints

SEPTEMBER 15, 2023

The global lifestyle apparel and accessories brand has opened its first new store since 2019 at the Cumberland Mall in Atlanta and has exceeded soft opening projections by 67.9%. The 2,000-square-foot space is the 46th True Religion store in the U.S.

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Retail TouchPoints

OCTOBER 16, 2023

In yet another sign of the triumph of streaming, Best Buy will reportedly stop selling physical DVDs in-store and online beginning in 2024, according to CNBC and other media outlets. Data from the Digital Entertainment Group indicated that U.S. consumer spending on these items was $753.89

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Retail TouchPoints

OCTOBER 15, 2021

Brands and retailers are feeling mounting pressure — from consumers, shareholders and even their boards — to be more inclusive. But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base.

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Retail TouchPoints

MARCH 14, 2024

The biggest player, with 60% of the $45 billion market, is Amazon, followed by the likes of Walmart and Target, which, combined with a few other large players, are expected to take a combined 25% of the space, according to Boston Consulting Group. Retailers must prioritize the security and ethical use of consumer information.

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Retail TouchPoints

FEBRUARY 22, 2023

During the pandemic, focus shifted to ways shopping malls were attempting to make shopping faster, easier and safer for consumers with curbside services offerings and other omnichannel capabilities. The new and exciting reality today is that consumers are eager to venture into physical spaces, especially if those spaces provide unique value.

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Retail TouchPoints

JUNE 28, 2023

market when it comes to the funding of public art and the support of artist communities, gallery camaraderie and knowledgeable collector groups. Chicago artists and the collectors of their art are the driving force behind community revitalizations and long-term success for local restaurants, businesses and gallery spaces.

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Retail TouchPoints

MAY 8, 2024

Virtual try-on technologies that allow consumers to see themselves wearing an item before making a purchase are interesting but complicated. In brick-and-mortar stores, retailers have implemented contactless checkout features that use facial recognition and other physical data to identify consumers and charge their payment method.

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Retail TouchPoints

AUGUST 10, 2022

Even though it operated for little more than one month, EMERGE In Color at Los Angeles’ Beverly Center created a powerful space for Black designers and Black-owned businesses that are too often overlooked by retailers in the high-end category. We’re just creating the space so you can now find us — you can now find them.”.

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Retail TouchPoints

SEPTEMBER 30, 2021

As the rise of ecommerce continues to accelerate, consumer behavior is changing at lightning speed. But without access to in-person consumer panels throughout the pandemic, many CPG brands struggled to keep a pulse on their customers’ preferences and demands around product taste, packaging, price and more.

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Retail TouchPoints

APRIL 20, 2022

Now the retailers, with 25 and six brick-and-mortar locations respectively, are bringing their brands to the next level through highly immersive store experiences and a concentrated focused on store growth. Plus, regulatory requirements require these stores to be located in industrial areas, away from traditional retail locations.

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Retail TouchPoints

JANUARY 10, 2024

In this era of constant change, he believes deep anthropological study is needed if brands want to adapt and embed themselves into consumers’ hearts, minds and lives. “I You must think about how they live, and then think about the place and space. They did some more stuff in the space, but it wasn’t all about buying stuff.

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Retail TouchPoints

SEPTEMBER 6, 2023

Earlier this summer, the Estée Lauder Companies (ELC) announced the launch of a new Responsible Store Design Program to advance its progress toward environmental targets. Prior to the launch of Responsible Store Design, ELC finalized our internal Green Building Standards for all our spaces in the 2020 fiscal year.

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Retail TouchPoints

JANUARY 25, 2023

Over the past three years, most of us have done a lot more shopping online, so it’s easy to forget that while ecommerce is still growing, most retail commerce still happens in stores. That means brick-and-mortar is still going strong, and not just because consumers are eager to get out of the house again.

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Retail TouchPoints

APRIL 4, 2024

So while developments like in-store ad placements and bringing in non-endemic ad dollars may be the topics generating buzz, the advance that’s most crucial to retail media’s continued growth will be the decidedly less sexy matter of standardization — the same standardization that other digital ad platforms now routinely offer.

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Retail TouchPoints

NOVEMBER 3, 2021

As it did with many other aspects of retail, COVID-19 gave a major boost to touchless technology applications — and enthusiasm for these solutions will continue even after the pandemic has waned, according to Greg Buzek, Founder and President of IHL Group. Retailers had wanted to do this before as a way to save on labor costs.”.

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Retail TouchPoints

JANUARY 19, 2024

A historic pandemic with a double-whammy of supply chain and staffing issues as well as persistently high levels of inflation have up-ended a lot of industry norms and pushed consumers to increasing their scrutiny on where and how much they spend. consumers are increasingly looking for deals and overall experience when shopping.

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Retail TouchPoints

JUNE 27, 2023

Previously, Lima-Guinehut served as Director of International Merchandising for Destination Maternity from 2011 until 2014 and held roles of increasing responsibility at Zara , Camuto Group , Ralph Lauren and Fifth & Pacific Companies (now known as Kate Spade & Co. ). “I’m

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Retail TouchPoints

FEBRUARY 15, 2024

The meteoric rise of generative AI has powered a groundswell of AI chatbots and automated FAQs, but only 34% of consumers approve of their usage. Apple has made an example of this with its Shop with a Specialist initiative, which enables users to shop one-on-one with a store associate virtually.

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Retail TouchPoints

FEBRUARY 7, 2023

American Dream’s newest tenant will be The ADdress, a 55,000-square-foot multi-brand store in a space that previously had been leased by Century 21 , according to Glossy. The concept was developer by Triple Five Group and is billed as the “first-ever modest clothing department store” (i.e.

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Retail TouchPoints

NOVEMBER 17, 2022

Baker most recently served as CFO for Hollar , an online dollar store. She also has served as CFO for Carbon38 , a women’s activewear brand, and CFO and COO at Colorado Group , an Australian retailer with more than 450 retail stores and outlets across multiple brands.

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Retail TouchPoints

APRIL 3, 2024

Joyleaf, which opened in late 2023, is organized and merchandised by type of product rather than by brand: all the edibles, for example, are grouped together as a category, as they would be in a supermarket. Additionally, the entire 2,500-square-foot selling space is designed to encourage browsing.

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Retail TouchPoints

JULY 26, 2022

Lids Sports Group has introduced its new Lids U mall- and outlet-based concept in three stores, with plans for eight more brick-and-mortar locations in 2022. On July 22, 2022 the first Lids U stores opened at Gurnee Mills shopping mall in Gurnee, Ill.; Photo courtesy of Lids U. Photo courtesy of Lids U. Photo courtesy of Lids U.

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Retail TouchPoints

JUNE 28, 2021

There’s very good news ahead for physical retail, for one simple reason: shoppers cannot wait to return to stores. Just a few months ago, as soon as England’s second lockdown ended, London’s Regent Street was packed shoulder-to-shoulder with eager consumers. Consider this simple test.

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Retail TouchPoints

JANUARY 19, 2023

A combination of video stream, entertainment and real-time group chat, livestream shopping is a part of the much broader social commerce industry, which is currently $492 billion in size and expected to grow 3X as fast as traditional ecommerce, according to Jill Standish, Global Lead for Accenture’s Retail Industry Practice.

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Retail TouchPoints

NOVEMBER 7, 2023

Claire’s relevance was waning in the late 2010s as the shopping malls where so many of its stores were located became less of a destination among young consumers. The space even has a center stage where ShimmerVille will host exclusive programming and, based on player feedback, a new café.

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Retail TouchPoints

DECEMBER 14, 2021

physical space — the new experiential landscape that successful creators and influencers understand. Social media influencers are poised to become the latest power tool in the world of experiential and in-store programming. For example, imagine entering a space where it’s not just the mannequins and the merchandise that changes.

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Retail TouchPoints

MARCH 30, 2021

Denim brand Diesel has launched its “Diesel Hub” concept store in Shanghai, marking the first of multiple hubs the retailer plans to open worldwide. Located within the Diesel Hub is the Diesel Brave Bar, which was created in collaboration with RTG Consulting (RTG) and Muse Group. Photos courtesy of RTG Consulting Group.

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Retail TouchPoints

MARCH 9, 2022

With the potential for new COVID variants, record levels of inflation and evolving consumer preferences, 2022 retail design will change more in the next year than it has in the past decade. Retailers need to expand beyond the generic retail spaces of the past in order to maximize for shop-ability, safety and profitability.

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Retail TouchPoints

NOVEMBER 9, 2022

While the initial consumer and media hype surrounding the metaverse seems to have simmered down from its 2021 highs, the virtual spaces that were the talk of the town last year continue to grow and attract visitors — consumers and brands alike. “ Crypto is a natural next step for them.”.

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Retail TouchPoints

FEBRUARY 21, 2023

In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. A recent study from Wharton’s Baker Retailing Center and The Verde Group found that retailers can increase shopper repurchase intent by nearly 60% by delivering a great experience. You get the drift.

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Retail TouchPoints

DECEMBER 6, 2022

In fact, the NPD group has identified a phenomenon called the “ beauty index ,” which proposes that when consumer sentiment is low (as it is right now), the desire to treat oneself goes up — and what better way to do that than with the relatively small purchase of a new lipstick or nail polish?

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Retail TouchPoints

JULY 8, 2021

consumers to return to some version of normalcy, global sentiment is still mixed, according to Kantar’s Wave 9 survey of more than 10,000 people across 20 countries. Anxiety rates undoubtedly influence consumer behaviors, especially shoppers’ willingness to return to large physical spaces such as malls. Do you agree?

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Retail TouchPoints

MAY 15, 2024

The new Miniso IP Collection store at American Dream mall. Photo: Retail TouchPoints) A massive screen covers the ceiling in the center of the store with a banner of the top brands represented displayed on the back wall. Fans line up for the opening of the Miniso store at American Dream.

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